Very friendly, great customer service and the unit was clean. I will use them again if needed.

Awesome spirit, very pleasant, very professional willing to help offer things for me to buy if needed is the great transition from your establishment

Very easy experience! Excellent customer service

I wouldn’t visit the conyers location if you don’t want to waste your time no one picks up the phone no one is in the office even during business hours

Everything went smoothly

Paid online for storage got confirmation. Got notification I can now check in. Went to view unit to check space no one was at the office code given didn’t work, before pulling off I see an employee come out after I rung doorbell with no response. Then I ask employee why I wasn’t able to get in using my access code she says I’m off work I said is there anyone one else she says no I said it’s 4:42pm it states you close at 6:00pm she said I know I’m leaving early so I asked could she tell me at least why the code won’t allow access she said because I need to go to you unit to take the lock off but I’m leaving early so you have to wait until tomorrow to get in your unit and walked away with a disturbing attitude as if I inconvenience her. Bad look.

Do not park at this facility. They are overprice for lack of security. They have no lighting. They have high prices for little of nothing to offer you. They have no emergency strategy. When it rains, it floods. If I could give 0 stars I would. DO NOT USE THEM AT ALL!!!

High prices for No security no Lightning Gravel needs to be Redone not a good place to park your vehicle they are racist they have no emergency strategy one way in one way out and it floods there constantly when it rains

HIGH PRICES FOR NO SECURITY NO LIGHTNING GRAVEL NEEDS TO BE REDONE

Oh my God what a rip-off what a nasty place....

Great experience

If I could give zero stars I would. Worst storage unit facility to rent from! They do not have indoor units in large size like they advertise. I paid for a 10x30 and got issued a 5x10 and they made me pay fees again to rent the correct size unit even though it was their mistake and stated they would issue me a refund. My 10x30 outside unit gets flooded every time it rains and they did not offer to move me to another unit or offer a refund for my payment that month, instead told me to contact the insurance for payment of my damaged items. Also I have only been renting since October and the rent has gone up EVERY month literally!! They recently increased the price to $432 a month!!! For a unit that gets flooded every time it rains! They are ridiculous and do not try to accommodate the customer by any means!

Very professional . Sign up went smoothly great job!

Another rip off. My storage has gone up 4 times in a year. Called them to find out the reasoning why. I was told that they had to get in touch with the district manager because they make all those decisions. Never got back with me. Still waiting looking for new storage facility. Absolutely ridiculous!!!!

Hate even giving one star this place is nasty looks like a dump site. I went to my storage and saw trash and all sorts of things just all piled up. So I decided to get my stuff out. I was made to pay for the mo. Of Sept. Wth now I have to bomb my stuff because of roaches. This place need to be shut down.

Negative 100 stars. This places should never exist and this is one. Twice the roof leaked,what the water didn't destroy the workers did. The second time the roof leaked, the people who the storage company hired to fix the roof, broke and trashed thousands of dollars worth of property. The storage management just leave junk out side which attracts rodents. I have hundreds of pictures as proof. As we all know, due to the housing market the storage facilities are over booked. This is the only reason my property is still at this dump.

Relocating to Conyers went to take a look at what units they had available. Website says something totally different than when y go in person this facility do not have indoor storage as they say. And inside they only have 5x5 units. I need my items stored indoor. So heads up to anyone looking for same. Website lies!

They make you wear a mask (good) while in the office, but none of the employees wear one (bad). Gate never seems to be closed (bad). Bathroom is never available (bad). Thankfully only storing my stuff temporarily as this is not the type of place I’d want to keep my stuff long term.

Terrible!! Prices increased by $30 in 3 months with no explanation and worse service. Would have understood smaller ($5) increase due to inflation or some other explanation. Malfunctioning gate keypads led to being locked out and others locked in. Can only go there when office is open for fear of getting locked in.

I did get the manager’s name but she was a very nice African American young lady. She was very helpful on a complicated move from Virginia. The costumer service was definitely 5 stars. I would recommend this facility to my friends and family.

Christie Simmons was the best i wasted no time on what I came for she walked me through the proper steps and the respect was out of the roof I love cube smart and there customer service

Mayra was pleasant to work with. The day of our arrival, there was some tornado warning. The gate was to remain open due to lightning that had caused some circuit break. She reassured us and came to check our unit even it was raining. There were water puddles and we checked our unit was not flooded. It's very easy to load and unload our belongings. So far, very pleased with the service.

Very good employees

My husband and I had the pleasure of working with Mayra. She made a very stressful time, pleasant. She was very professional, courteous, and went above and beyond. I would recommend this CubeSmart to anyone because of her.

I would like to send a huge THANK YOU to Mayra, the co manager at the Conyers Ga location. She has outstanding professionalism and excellent customer service. My husband and I were in need of parking spots for our additional cars while our home is being built. Mayra took the time to assist us with the best spaces available and thoroughly explained the current promotions available. I also appreciated the daily calls to remind me of my reservations during my busy move! She's represents Cubesmart very well. By the way...please give her some PAID time off. She always there no matter when I show up. ?? The Gandys

Mayra was amazing she help me from start to finish I really appreciate her help. thank you Mayra!

I came in because lost my key and didn’t had access to my cube and Ms.mayra was in her lunch break and wow!! She stop her lunch to take care of my Emergency need and I truly appreciate her and her extremely good customer service and she was very nice and professional .

The store had already closed and mayra let me still make a payment. Thanks

Mayra is the best . She took the time out of closing to help me get into my unit. She also made sure that I didn’t over pay for a new lock . Her customer service skills are extraordinary. If you are looking to rent a unit or have any questions make sure you ask for ms. Mayra !!!

The storage unit is big enough for all of my belongings & the rep was very nice & helpful

Myra truly was the most pleasant and amazing employee I’ve EVER encountered. As a business owner I would hire her in a heartbeat! Hopeful that the units will be just as good as her service.

This place does nothing but go UP UP UP on the MONTHLY RENT !! DO NOT put your stuff here . The management is very unprofessional the smallest space is now 70 a month. The unit used to be 48.00 total rip off!!

Beware!!!!!!!!!!!!! There was problems from the first day of me placing the reservation. I was supposed to get one unit they gave me another. They charged me much more than I was supposed to be paying. They are ghetto, unprofessional, and they will take extra money out of your account for no reason. They don’t know what they are doing. The units look ran down. Just find another place to go. I believe most of those 5 stars are probably fake!!!

Great service was extremely helpful with any questions I had with purchasing my unit .thanks Myra you’re the best

Mayra Zuniga was incredibly detailed and went the extra mile to find a price for an item not in her system. She even insisted on loading my purchases

Awesome experience A1 customer service from the time I walked in the door and gave me a great deal

Mayra assisted me with my move in and move out. I was really concerned that I would be charged for the month although I had cleaned the unit out. She called me and was very professional. Her customer service was impeccable. I don't care if I had a bad experience with a service (which I didn't) if your attitude is great I can work with that. My card was not charged so again she was great.

One star is too much for this place. The place is nothing but RATS and Leaking units. This place is beyond horrible. Management and corporate office were unwilling to do anything about any of my problems and expect you to deal with whatever is convenient for them. I will never ever rent from them again and hope nobody else does. This is the worst storage place in the area. Please do not use them!!! I can't begin to tell you what an awful experience you will have is you use this facility. BEWARE!!!!

Myra was beyond helpful with the situation. She was respectful and professional and absolutely amazing to work with!!!

I came to make my payment and today was my last day to pay. I showed up after closing time and the system was already closed down. Mayra made my day by allowing me to make a payment to avoid the late fee... She is the definition of going the extra mile... Thank U so much.

Myra was really helpful

Mayra was a great help to me and showed great customer service. 5star service.

Myra is the best, even at closing hour she took the time to help me, very professional.

Myra was so helpful and explained everything to us. She is very patient and helped us select the appropriate unit that we need to store our belongings, where we would have enough space. She made us feel comfortable and assured us that our belongings would be safe and secure.

Mayra was a great person very professional moved from PA and she had made me and my family very comfortable.

I bid on an auction on Storage Treasures for my first time and won! Cubesmart is where the storage unit was, they are very friendly, professional, and helpful with all of your needs. Mayra Zuniga took her time to answer any questions I had and made sure that I was taken care of everytime I needed assistance. Thank you all at Cubesmart for everything!!!

Mayra was very professional and went the extra mile to insure my unit was setup properly.

Excellent customer service thumbs up for Mayra

Very helpful staff

fast and easy

I came into the Conyers location and I had great customer service by Myra she was so helpful and professional. I definitely would request this place for a unit for anyone moving. She was Great!!!!!

Our experience with Mayra at the Conyers location was great. She was patient and thorough.

Myra at the Conyers, GA location has impeccable customer service. Hire more lile her and Cube Smart will excel for years to come.

If I could give this company ZERO STARS I WOULD. PLEASE DO NOT put your stuff here. The employees are very rude. Cube smart charged me TWO TIMES and nobody can help me get my money back . The district " manager " JESSICA THOMAS does not answer the phone and you cant leave a message because she does not clean out her messages. The whole staff is very unprofessional & they have a change for everything . They will steal your money like they stole mine

Please do not, I repeat, DO NOT use this facility to park your vehicle. I was looking for a facility, close to my house, as additional parking. It wasn’t until after I paid that I saw the poor conditions of the parking lot. It looked like a junkyard! The ground was not paved, more than 90% of the vehicles appeared to be broken down and had not been moved in years. The lawn maintenance was poor. Grass was highly overgrown and it was a depressing sight. There was no way I was leaving my nice sports car or any of my vehicles at a facility that cares so little about it’s property.

Terrible customer service. They just don't care. I have parked my truck here over 10 years with little issues and since Cubesmart bought them out prices have gone up and service has gone down. 2 weeks now I can't access my truck 24 hours like I have always been able to despite agreeing to pay the added charge for that access.

Good customer service! I don’t know why they don’t have 5 stars already! She Helped me just the way I wanted. I love her , It was mrs. tiwauna

I had an awesome experience today at cube smart! Tiwanna Bounds was so helpful and very nice. This was the best experience I’ve had seen renting with cube smart! She found out my situation and handled it appropriately! I definitely will rent again if I needed to just because of her. All employees need to have great customer service such as Tiwanna. Thank you!

Ty was very helpful. They had systems issues that day I moved in and Ty went above and beyond helping me making sure that things would be rectified. Because of Ty I’m glad I made the choice of choosing this location. Definitely recommend and very helpful.

Good prices and my sister is the manager

Very kind extremely understanding will work with you as long as your respectful and honest straight forward with him?? cameras are all over and will recommend to anyone needing a secure place to store your stuff????

The storage prices are the lowest around. That facilities are not as contempory or up to date as many others, but prices are lowest.

Great customer service

No. No. .

Friendly people and very helpful.

Good storage place. But if your a week late they put a lock on your unit.

Nice lady at the front desk, good prices.

Easy access and Central location

Fair prices, and very friendly. Never have had any issues with our belongings here. We have had our thing here for over a year. Would recommend this place to anyone!

Reasonable prices 24hr security

I had to help someone move their stuff from this storage facility. When we did there was rat poop and urine everywhere we even found a huge Dead one! Their stuff was destroyed when the office was Let known there was a rat problem with in the storage facility they just offered rat poison! Do not store your stuff here if you value it!

Mr. & Mrs. Rhonda are some of the Most Awesome People I've met in a Long while. Thanks for all the Love, and Peace you two showed me from Day One. Smiling. Peace

I love this storage place only place I put my furniture.

Wish I could give negative stars. Would not recommend unless you like rats and don't mind a leaky roof.

Very very sweet people and also understanding! Best price in town, seriously!

Came to pick up my belongings and furniture to move into my house to find that rats had infested and completely ruined $2,000.00 worth of furniture. The owners had covered up a hole in the ceiling of my unit with a piece of duct tape. They also had admitted that the neighboring unit was storing food. After communicating with one of the owners she offered me $45.00. What a joke! This storage unit complex is the most disgusting place and I can't believe I trusted it. The ONLY positive is that it was half the price of a U-Haul storage unit.

Great

I love the people I work with and very pleased to have them as my managers.

They got us in in a very timely manner, were very friendly, and all of their animals were adorable and loving.

This place sucks. The owner is racist, she doesn't like black people,, she might not like people at all. Thank God I only had to use the dump for 1 week. Never rent from these people....

I can't with these people, I paid for a 10x10 storage unit which is $71, I get my uhaul & get to my storage only to find out that they had given me a 5X10. To me thats unprofessional, how do you make a mistake like that when I specificallly asked for a 10x10.

It was great up until recently. I've been with them for almost 2 years and the lady manager is very nasty but the male manager is very fair. She is very rude and hung up on me. That's not great customer service. She thinks that she can talk to people any kind of way whose struggling to make payments on time. She will call you and start an argument. Overall service is fair but the old lady needs to go.