So far had a wonderful time signing up, great customer service.

i left because i had a 25% increase in rental rate. when i signed up, i figured i was signing for that rate. i dont remember seeing anywhere that it said it would go up in the contract. 25% is too much. even if i didnt see it, thats too much plus there is incentive for new customers, but NO incentive for retention of current customers

Very kind staff Safe premises

Great customer service with Leddy.

Very nice and educated staff

Clean place, cute gift bag with lock for my storage unit. Friendly staff and super secure in and out access with longer access hours

Always professional, fast and friendly. Units are clean and ready when you need them! This is my second time storing with Cubesmart..highly recommend!

The customer service was great. They made sure that we had everything we needed to move in. Unfortunately we no longer need a storage but highly recommend CubeSmart.

My entire experience was flawless except there was no lighting inside my climate control unit. I feel there should be lighting inside the units, especially the larger ones. Also, I feel the monthly rental cost should remain the same throughout the lease and not increase. Other than that I had a great experience which is why I would rent from Cube Smart again if I’m ever in need of a storage unit. I would just make sure I’m moved out before you increased the monthly rental cost.

Letty was the person helping me and she is great really recommend this place this is my second time doing business with them.

Smooth, seamless experience. Clean facility. Couldn’t ask for anything more!

Fabulous...

(Translated by Google) Speed ??and professionalism (Original) Rapidez y profesionalidad

The location cost me unnecessary money, had to pay extra for uhaul and movers because the access code would not work

DONT GIVE THEM YOUR BUSINESS!! I used them for 3 years and time to move out they are giving me the run around with prorated charges,late fees and different stories every time I talk to them. Now they say I only have one day to get my stuff out!!! 3 years of paying there!!! I'll do Extra Space storage next time.

Thanks to CubeSmart and Ashley for the storage unit and great friendly service. The level of professionalism and responsiveness was greatly appreciated each time we needed you guys!!!

Staff is very nice, clean location

I had nothing but a great experience ! ASHLEY [ The Office Manager ] was absolutely my favorite person!! From the time I set up my account at the Suwanee / Lawrenceville location until I close my account, she was always professional, kind, and help me with any problem that may have occurred. Don't hesitate to make this your place of business....

Great service 10+

The front service was very helpful in meeting my storage needs and helping me save money as well! Thanks!

Easy clean space for me to store mine business materials. Staff is awesome. Ashley helped me out so much. She was very friendly and helpful!

The young lady that help me was very helpful and friendly

I so Happy that I found Cube Smart and Ashley, Ashley is just pleasure she really cares about her customers and anything she can to do help make your experience more pleaseure she does it I can go on on about Ashley what I will say is CubeSmart your a great company and you have Gem with Ashley and her staff..! I’m finally satisfied with a Storage Facility Thank you Ashley and thank you Cubesmart

I WAS SO HEARTBROKEN WHEN I ARRIVED TO MY UNIT WITHOUT THE STORAGE KEYS. AS SOON AS I WALKED IN I WAS GREETED BY THE WONDERFUL ASHLEY! SHE HELP ME OUT IMMEDIATELY! I APPRECIATE HER ALL WORK! SHE DESERVES A RAISE!

Ashley is FANTASTIC. I have to walk with a cane so she has helped carry packages to my car. Always has a smile. Great customer service.

Good costumer service and reliable price

Nice Staff who went out of their way to find what I needed.

Fantastic customer service and they helped me significantly though this stressful period! Highly recommend

Very helpful, always on point and nice to customers

Tiffany was the reason my experience with CubeSmart was great. She was warm, inviting, and caring. Tiffany called and let me know when my account was due or was behind, she made sure I was aware of everything that happened with my storage unit. It didn't seem like just business to Tiffany it was personal to her. I wish everyone had her attitude.

Very friendly and helpful folks. Very convenient location too.

Great customer service. Very clean!

Ashley was wonderful, had a great attitude and was very helpful. She made the experience enjoyable.

The people were very courteous and most helpful

I have enjoyed my experience to date. Nice people willing that work to meet my satisfaction. Very clean and easily accessible.

Ease of signing up and moving in.

Ashley property manager was informative and helpful in helping to assist me with the tools necessary for my storage needs.

Very friendly and helpful

Easy to work with, responded quickly to emails, online system easy.

Excellent and friendly staff!

Very nice staff. Price reasonable for what I was paying at another place. Place is clean and well lit. I'll recommend this place.

Easy access, clean and safe facility

Ashley was incredibly sweet and helpful ?? made this an extremely smooth experience

This was my first time moving my belongings into a storage unit on my own, and Ashley made everything super easy! This was a learning experience for me, and she was extremely patient with me!

You see any problems you call immediately, very very clean. No problem with bugs.

Clean, secured facility. Friendly staff, fair prices. Thanks for keeping our stuff safe!

This property is so well kept, affordable, and the staff is exceptional. Ashley helped me find exactly what I needed and was so friendly. I forgot to put the lock on one time and she called immediately. My belongings couldn't be in better hands. What a great place, I'd recommend it to anyone!

Very friendly and professional staff showed me all of my storage options and helped me make a sound decision for my belongings. Fair price considering the quality of service and how nice this storage facility is.

Ashley is super helpful, I received excellent attention and help

Ashley is great!!! Great customer service.

I have a storage unit here at Suwanee Lawrenceville Suwanee CubeSmart and my receptionist Ashley has been completely amazing she has help me out with everything and she’s been professional and she definitely needs a raise and she’s just great to work with you guys have a very beneficial person to your company

Had and still having an amazing experience with the cubesmart managers Ashley and Deja. They were super helpful in getting everything setup for my unit and I just had no problems at all with them. Easy, seamless process, definitely recommend them to new and existing customers. They always check up on me and is always a pleasure to meet!

Quick, and efficient process to rent storage. Storages are clean and temperature is perfect!

Great customer service. The manager was very helpful and the units was cleaned. Safe and secure lots.

Location, how easy it was to be in and out, security and overall experience.

Ashley was amazing. I went in to the office to view the unit I was going to rent and she showed me two different options. She was very friendly and informed.

It was easy to start and easy to stop

customer service, customer service, customer service. your counter person was extremely helpful, knowledgeable, positive attitude, extremely pleasant, had the right answer to all my questions. provided great customer service.

Pleasant place. You're belongings will be okay.

This place has a rat/mouse problem. We had a storage unit outside that had rodents making nests with our boxes and we are only storing paperwork and home goods. No food whatsoever. After cleaning and sterilizing everything in our unit we were given a unit indoors. That unit has also had rats make their way in and lay droppings on the tops of all our plastic bins. We now use the thick black plastic with yellow top containers from home depot to make it harder for the rodents to get in, so they just climb on everything making a mess. As soon as we have time, we will be moving to another facility.

Ashley at the front desk provided excellent service. I requested a second unit in the vicinity of my first unit at this facility and she obliged. Very friendly and welcoming atmosphere. The facility is kept clean and well maintained.

I had a great experience. Reserving and paying for my storage unit on line. In stopping by the office on my first visit, the young lady that helped me was very friendly and extremely helpful.

Great communication. Easy to move in and out

Excellent place, well maintained and clean. Joe went above and beyond to help us set up. It took 10 mins to get a place set up! Very happy with the overall experience.

Friendly informative property manager. Clean storage unit and ready to use.

Ashley the manager was great to work with.

Great... Very organized sanitary.. wonderful customer service...A+ rating A+ establiahment

Very smooth and easy mov in process. Excellent customer service, the manager went far and beyond my expectations. I recommend this storage location.

I almost lost my property because CUBESMART never sent me a reminder I had so much going on in this climate and completely forgot!! The first time in 3 years and not ONE CALL from CUBESMART. I was so angry I have been loyal to this storge. I took my property out of there at once. The prices continue to go up with no notice no loyalty rewards. I don't trust them with my property PERIOD.

Your office staff was amazing. She is so nice and I feel like I've known her forever.

Everything was easy. The staff was super friendly and took the time to show me a couple of units. After that I was able to do everything online or over the phone. Clean and efficient!

I am generally not prone to leave reviews, of any kind. I feel that I must make an exception here however. Ashley did an incredible job. Very personal, caring, professional and thorough. Seemless. Exceedingly impressed with the entire operation thus far. Ashley is definitely an asset, hang on to this one.

??Don't RENT HERE RAT INFESTATION ?? and management doesn't care !! I have video & pics too!! 5/26/2020 til present THEY REFUSE 2 NOTIFY ANY OTHER RENTERS EITHER BEWARE PLEASE !!!!

Should be more restrooms. Place is huge.

Ashley was great. Very helpful and friendly.

Rented a unit for my business for 8 yrs. We left Cubesmart for another storage facility with rates that won’t increase every six months. CubeSmart was great for the time we were there. Thanks

the unit was super dirty rat poison dust everywhere and rat droppings, in my opinion not a safe place to rent

Closeness of location to previous home in Georgia.

Convenient location but they are pricier that they should be.

The two ladies in the office (forgot their names) were both very personable, knowledgeable, and helpful with any questions I asked. I felt very good about storing my belongings here.

Very good service

Great customer service and clean facility.

I use them

Frindly people

Jessica was very helpful, showing me different size units. Location is clean and well lighted.

Great service. Helped us pick out the perfect fit for us while we move. Took the stress out of our moving! Thank you!

Awesome check in process. Jessica is wonderful!

That staff are always friendly and helpful.

Same price as others, no real savings over competition. Secure. Customer service so so. Nothing to write home about. Serviceable storage at average or slightly higher price.

Drew is great manager.

The absolute best service.

Jessica is awesome!

The manager was very kind and explained all the details.very pleasant experience.

Drew is awesome! He gave us cold water on a hot day and he is very nice :)

Jess at Cubesmart on Lawrenceville suwanee rd is the absolute most helpful, friendly girl I’ve had help me at any of the branches.. absolute exceptional storage facility & staff ??????

I had Great experience with Ms.Jessica sears at this location. She made me feel like I am at my house. Very nice attitude and great customer service.

Jessica, was very nice a helpful

Great experience!! Faculty are amazing

I've been working with Jessica for a while now. She is very personable and understanding. Ask to speak to her when you need a storage unit.

Friendly storage service. Was surprised to see anyone, even after the office closing hour. Drew was very helpful and did not rush us as we were moving items. He even helped out loading my car.

Drew was a great help! Highly recommend!

Drew was very helpful and knowledgeable when helping me with my unit

After my business with CubeSmart I felt relieved and comforted. Such a great staff that caters to their customers. Special thanks to Drew for great customer service!!!

Outstanding Customer Service and Storage Experience!!! You can’t go wrong with your storage needs at Cube Smart at 3495 Lawrenceville Suwanee Road. I have been here for about a year now. I hated the other place we stored but have been completely satisfied here. The prices are very reasonable and the staff is always friendly. Drew Townsend the Manager is always happy to see you and remembers you by name. How can you beat that?!? If you need to store your belongings somewhere, I highly recommend Cube Smart Storage on Lawrenceville Suwanee Rd. And believe me. I’m very hard to please David S.

Exceptional prices and a friendly staff that go the extra mile. We all know that moving isn't fun, especially from another state. When trying to juggle the purchase of a new home, starting a new job, and being separated from my family, I also needed to find a storage space. Drew, a manager at CubeSmart in Suwanee, did a great job following up to help me find a storage unit at a fabulous price. He even stayed after closing as I was battling my way through I-85 Northbound traffic from Midtown. Even though his day had technically ended, he was warm, friendly, and didn't make me feel rushed. He took the time to explain the gate, personally show me to my storage unit, and patiently waited while I read the lease agreement. (yes, I'm one of "those" people) Major Kudos to Drew and CubeSmart for making this a great experience.

Great place to store just about anything. Awesome to work with and great prices!

Drew is excellent at customer service. I moved from my dorm and he was extremely accommodating. He walked with me in the hot Ga heat to help me find a unit.

Jessica and Drew did an “OUTSTANDING “ job and definitely deserve a RAISE!!!

They don't allow you to throw anything away on the property no matter how small.

Excellent customer service really enjoy doing business at this location. Could not ask for a better place to have my property.

Debbie and Reggie are the best part of my day. They have the answers to EVERY single question. They work in sync of one another. If I discuss my bill or the unit with one in absence of the other there is always a great turn over of information. I've rented with Cubesmart for years and it is absolutely by far the best service our company has experienced. Love these guys!!

Prices are always changing. They advertise a much lower rate and will not adjust your rate to match what they advertise. This place was much better when Jocelyn was there. Area Manager will not return your calls, corporate call center does nothing to assist either. Very, very poor customer service.

I would highly recommend CubeSmart in Suwanee. They handled my move with love and care.

Prices get jacked up constantly

Excellent service!

Friendly service.

Great folks!

Jocelyn Hallenbeck is GREAT! She was a joy to meet, provided excellent customer service and has a terrific personality. I am so happy I chose this location.

I had a great experience using CubeSmart. The staff was very polite n generous. I have used them in the past about 4years ago and had an Awesome experience with them. In which made me go back to them. Thank you guys n keep up the Outstanding customer service

Loved the experience - Thanks

Friendly and cheerful staff. The facility is always clean. What more could you possibly ask for?

Wilma did great!

Wilma is wonderful!! So helpful and thoughtful to an inexperienced renter. Her bright smile and cheerful demeanor made me a happy customer!!

Clean, well managed. Wilma was outstanding!

Dianna the Manager is incredible. She is courteous, professional, and genuinely helpful.

The staff here are very kind and professional. I truly feel a sense of partnership in renting here. Thank you!

Cubesmart is the best. They were so nice and professional they had the exact unit I needed the whole process was smooth and easy. I am a returning customer and will keep coming back to cubesmart whenever I need storage.

A definite WOW experience. This is the place to give your beloved storable artifacts a nice home or just to setup your own getaway man cave ! 1st class TLC with all of the comforts of home. Great people to work with...

THIS STORAGE IS FANTASTIC!! I HAVE USED THIS FACILITY FOR YEARS. VERY CLEAN AND TOP NOTCH. CUSTOMER SERVICE IS GREAT. DIANE IS THE BEST!. I WILL USE THEM WHENEVER I NEED A STORAGE SPACE.

I have 2 other units in a different part of town in Lawrenceville.. so I have room to talk when I say this Cubesmart facility is top notch. The customer care and service you get is second to none.. I love The staff and I was almost sorry to report I will be vacating the unit this month. If i ever need to store anything ever again you better believe this is where i will store it. Keep up the wonderful work you really are two of the nicest people I have encountered during this difficult and trying transition in my life and i will always remember you. Muah!

Great storage facility with a lovely lady providing the customer service. This is my 2nd time coming back here. Great climate controlled unit with high ceilings, good price and Diana is wonderful. I remembered her from a few years before and is very informative, thorough and a great personality.

They are very helpfull and friendly.

Awesome customer services. Paul and Diane are the best. They go beyond to meet your expectations. We would recommend this location because of management and also because of location. Great team work.

Both Diana and Paul are very friendly, helpful, and a pleasure to work with. We have used this facility multiple times over the last few years, and each time we had a very positive experience. The climate controlled areas are always very clean and well maintained, as are all the grounds. We've rented both 10x10 and 10x20 climate controlled spaces. There have always been dollies available when we've needed them. This is a very safe location, and I can't say enough about how grateful we are to know we have this particular CubeSmart available to us when needed. We highly recommend this location of CubeSmart.

I called Cube Smart and talked with Paul Beam. He was very helpful in making my reservation. When I went in to sign the lease he was extremely helpful with supplies we might need for our move and made all of the family feel really good about the experience. Pat Barron

To whom it may concern...just to let you know, as if you didn't, this CubeSmart location is the very best because of many different reasons, but just to name a few...the people!!! Diana and Paul are awesome, organized, and very helpful. The location is safe, which is a major plus. Last, but not least, we get encouraged whenever we stop in to pay or say "Hey". Double Diana's pay and give Paul his own store...Glory to God.

I am elated to have the opportunity to express to all that are reading this review, that the CubeSmart located on Lawrenceville-Suwanee Rd.in Suwanee, GA, is not your ordinary storage facility. The managers, both Diana & Paul, go above and beyond their job responsibilities to assist their customers with their storage needs. When you enter this store, you are not simply provided with a list of the available storage unit's, sizes & prices; rather you are greeted by people who in their deepest sincerity truly care about informing you of every possibility that will ease, what for many people can be a very difficult and stressful experience.They provide you with all of the essential information that is needed to ensure that you make the right decisions in order to optimize your individual situation.When I entered this storage facility, I was greeted with warmth like an extended family; people who genuinely cared about servicing me to their utmost ability to take care of all of my concerns. Diana & Paul are two of the most amazing people that I have conducted business with. Oh, and lastly one of the greatest benefits of this store is that you can have "FREE" use of their truck for a generous mileage amount to move your belongings. This perk alone was one of the biggest godsends in helping my family out at a very difficult time. Thank you so much for all of your help! I will send everyone I know in this area who needs a storage facility to this specific location. Kudos to you guys!