I was very please to have a unit here at CubeSmart. I specially want to put in good word for Tamra, who found my key and kept it safe. When I went to the office in Glenview location, she kept it and held it which saved me a lot of money. Thank you Tamra.

Great manager who is both professional and friendly. Clean facility. Painless rental!

The staff are pretty helpful at this location, but I've noticed the company as a whole is not great. I rented out the unit under a discounted rate since I booked a minimum of 4 months, but right after those months, my rate increased without notice. I would have appreciated some transparency related to the rate increase before agreeing to rent the unit. Also, after 6 months of storage, I began unpacking and noticed our wooden children's table had been nawed on in several locations by mice along with traces of poop. I guess I should have expected this but wish the unit's insurance would at least cover the damage. The deductible was too high to cover the item. Overall, I would maybe rent again but only for a very short-term period.

Quick and easy your person at the desk was extremely nice and explained everything

Fair prices and clean storage facility.

Site has been painted & related. Clean & well maintained. But staff is no longer on site at this location.

Rented space starting on the 14th of the month but was charged from the first of the month. They let you reserve space 15days in advance which I thought meant rent started on the 14th. But no it starts on the date of signing contract. Watch out!!!

Very friendly service, nice facility.

they were accommodating, nice and pleasant to deal with.

Best customer service in history. Mary can make a difficult situation easy!

Mary was amazing! This was our first time using storage, and she went through everything with us. Made the process very smooth. Would definitely recommend using this storage facility!

This was my first time using cube smart and it’s was a great experience. Everything went smoothly and easy, had no issues or problems.

This place is terrific and Dalia and Mary couldn't be any nicer and more helpful. One of the cleanest facilities around!

Best service EVER! I know for a fact that even on her vacation days she’s still assisting customers to give them the best service possible!

We have been parking at this facility for over 5 years and have to say since Mary has been managing the facility, it has improved immensely. Mary obviously cares about keeping the facility impeccable. Mary is not only helpful, she has the best personality. Also, we love the paint scheme and appreciate the new asphalt.

My experience was a pleasant one. Mary, the associate that helped me, was very nice and courteous while I was looking around and getting prices. She asked me questions and showed me a space that was the perfect size for my needs. Every time I see Mary she is smiling and says hello. I would and have recommended this store to others.

Only had a cpl of experiences with working with the office there and always was easy, quick and painless. Mary was always very helpful.

Very friendly and helpful. Convenient location for me.

Mary was exceptional. She was a joy to work with. Extremely helpful.

easy access with heightened security

Mary has been a wonderful help during this hard time with covid she talked with me to help me through this and my payments. Great addition to this facility

Safe but kinda high on price

Had a great experience with general manager Mary Burchard. She is very professional and efficient. She knows every aspect of the operation and can answer questions and provide guidance quickly and accurately. The price was good and the storage units are in good shape, (no roof leaks, etc.). Totally pleased.

Acess hours very limited

Mary Burchard was friendly and informative, the process picking a unit and accessing it was seamless. Highly recommend this facility.

Had a very pleasant experience with the general manager, Mary Burchard, over the last week. Was helpful in accessing what size unit I would need and took extra time to walk me around to available units to walk me through the process. Would recommend this storage facility because of her and location.

Mary Burchard is fantastic with customer service. Really knows the business. Pleasure to work with.

The general manager Mary burchard is very sweet she took me even after they working hours she so friendly and guided me very well I once again thanks to Mary

(Translated by Google) And a very clean place (Original) Yn lugar muy limpio

Mary was great & so helpful. We are so happy that we found a place to store our stuff that we so large that other places couldn’t accommodate us. And the rate that we got could not be beat. It was way less than what other storage places quoted us.

Excellent service, friendly, fast processing, took maybe ten minutes all in.

5 stars when I started renting the unit beacuse of super friendly service when signing the lease agreement 2 years later I'm changing it 1. The rate bumps up every year by 15%, which is ridiculous. I just got my second rate increase notice. The light above my unit was out the entire winter( I called the office twice and stopped), the driveway is a mess( it was supposed to be 2 days fix), nobody answers the phones in the office. I would not recommend it, moving out!

When the posted hours say 9:30, that doesn't mean roll in at 9:28 and tell customers to wait while you turn on the computer. When the design of the units are such that backing a trailer down a 150+ foot driveway for the occasional trailer hauler is hard, don't tell me not to block anyone (I've got 40ish feet of vehicle...somebody is getting blocked, I just don't want to hit the building!) When you force me into buying your insurance and say I'll get it back on proof of coverage, then the next guy says no... yeah, this is off to a great start! My advice... pay a few more $$ and go to a better managed business.

Anthony, the Manager of this Franchise CubeSmart location is wonderful to work with. The storage is excellent, and we have been satisfied as we add/subtract/change the size and amount of our storage, based on changing need.

I have been a customer at the Chestnut Ave. location for years. Long before Cubesmart took over. Overall a clean place that is secure. A number of updates to the property which is good. BUT, I am not happy that they throw a lock on your door just a couple days after the first of the month if payment is not received. Totally extreme tactics!!! They should know loyal long time customers and cut some slack. But they are BIG CORPORATE STORAGE and don't care about you. Also they took away outdoor parking (Chestnut Ave location) where we had a work truck parked. We own a small business. So we had to relocate the truck which is a hassle. And the prices went up about 25% which is crazy. Just because it is located in Glenview they charge high rates!

Anthony made the whole process of selecting a storage unit so easy! I was in a very stressful state with moving and trying to get everything done. Anthony was professional, knowledgeable, and so fun to work with. I would recommend CubeSmart, 1775 Chestnut, Av., Glenview to anyone who needs storage locally. It's one floor and easily accessible. Anthony was so great to work with. He personifies excellent customer service. He gets my Five star Award*****

Clean place

This place is clean and the agreement was easy to get into and out of when I wanted without any hassle. So overall I was happy with the place. I took off a star for two reasons. First off they jacked up the rate on me after a couple of months, secondly I am convinced they sold my information to moving companies, the moment I signed up I started getting calls from random moving places and none of them would tell me how they got my info.

Anthony couldn't have been more helpful! The location itself is convenient and safe, and the storage space we chose is also convenient, clean, and everything we could have hoped for. The free first month was also a bargain compared to other facilities in the area. We highly recommend this facility.

Leaking storage units, and ended up damaging a lot of my items that were stored. The facility is not maintained at all. Stay away from here.

Customer Service at it's finest!! The world of storage is very new to me. At the beginning of my search I realized very fast that most of these facilities are disappointing at best. It amazed me how little the managers of these facilities knew about their own availability, and how I seemed to be inconveniencing them by looking for storage. This all changed at the Chestnut Cube Samrt. They are very attentive and know their inventory. They were extremely helpful in the process and truly willing to help. This review is being written solely because of the above and beyond call of duty to the manager Anthony. Last Sunday in the middle of a snow storm I went to the facility and used my code to gain access. When leaving the gate wouldn't open. I WAS STUCK!. Here I am stuck in the lot with no way out feeling like a jail bird. I called the 800 number and grew very frustrated at their service. They told me that they would put a call into the emergency contact and that was all they could do. GREAT, Still Stuck. Low and behold the area was experiencing a power outage. Right as I was considering taking an uber home Anthony shows up with the manual crank to open the door. Here I am Sunday evening at 8:00 in the middle of a snow storm and the Manager drives 45 minutes to get us out. He shows up upbeat, and friendly despite having to drive through a blizzard to get there. I could not be more impressed by the service level of this place. Thank you Anthony, and thank you Cube Smart for making a great hire.

I had an excellent experience renting a unit from CubeSmart in Glenview. The units are brand new and perfect. Sherry is wonderful!!!

The folks at CubeSmart could not have been more accommodating nor more flexible and easy to work with.