Great office staff, polite and knowledgeable

Spaces are very nice but the company resorts to Bait and Switch schemes to get you there. They advertise the first month is free. My first month cost $62.95, not free. They advertise that the rate online is discounted by 40 %. The extensive small, print, leasing agreement you are forced to sign makes it clear that after you have installed all your goods in your space, at considerable effort, and perhaps expense, management has the right to raise your rate at any time and for any reason with 30 days notice. The lease agreement, outlines circumstances under which they would be responsible for loss or damage. A few paragraphs later you are forced to waive your rights to each of these. I guess these are the luxuries of a company that does not require satisfied customers, and repeat business.

Isabel was very helpful and made the process easy and super clear

The online option to complete my storage agreement was very simple and convenient. I didn’t have to take time out to visit the location beforehand.

Initially, the price was very attractive,& in less than four months I got an increase & then in less than one year another increase??

Staff was the best experience I've had in a while!...Friendly faces & remember you when you come through door...impressive!...recommend definitely!

Fantastic experience!!!! Moving my storage was a breeze!!!The staff was so helpful and friendly!! I highly recommend!!!

Kim was kind, efficient, and amazing overall! She made the move in process super smooth! The company is lucky to have her!!

Kim was fantastic! She was able to assist me quickly and work with my schedule! The customer service is top notch at this location. I live a half hour away but am willing to make the commute because of the tremendous service. Not to mention fair pricing!

In my opinion, CubeSmart is different from other facilities. My comments reflect my experiences at the 1100 Easton Ave Somerset NJ location. The place is clean. Management monitors the environment on a regular basis. Kim and Tanisha exceed my expectations. They are knowledgeable, courteous and will informed.

The wonderful customer service and always a friendly smile and helpful.

Kim is the best.!!! Very professional and extremely kind.

Kim is absolutely the greatest!!!! She was equally friendly and professional.

I have been at this CubeSmart location for many years. The facility is clean and management is good but I have to say that one employee stands out. The manager of the facility, Kim Howard is excellent and she always goes above and beyond to answer questions and help in any way she can. I highly recommend this facility!!

Kim is the best. She is on point with the customers. Feels like she’s the only one working the whole lot but she handles it well.

Kim was the most helpful and kind professional person. I will rent from them all the time. Thank you Kim!

I’ve been renting here for more than 2 years now and yet they never increased my rent. Also a safe place to stop by even at 9pm. And most of all, the air conditioner still functions at night. In metuchen, air conditioner works less starting at 6pm, so i feel suffocated and had to rush outside. Staff are very helpful too, and accommodating too.

This is my first time using cube smart. My family and I arrived 15 minutes prior to closing time. Luckily the ladies were still there to help us get in. They were friendly and professional. Once Kim explained where I needed to go, unfortunately, I was unable to get into my storage facility because the combination to the temporary lock did not work. It was now after 5:00 and I drove back as the ladies were getting ready to drive away. Kim took the time to go back into the office and get the correct combination for the lock. Then she followed me back to my storage container and open the lock for us. She explained that we had the wrong combination. She is very helpful and very personable, and a lifesaver. As we had already unpacked everything to store and had I not rushed back to the office we would’ve been stuck. I appreciate Kim taking time to help us. Thank you.

The staff was very friendly.

To be fair, everyone was great and friendly and treated me with respect for 5 years, so I have to give props for that The reason for the 1 is because of the very last week upon discoving that they used unscrupulous lying and sales techniques to get us keeping our large and unnecessary unit costing us thousands of wasted dollars. Well, they are a business after all. I heard, "there's nothing at this time" to the more creative, "Well prices fluctuate, so in the end you could end up paying more for a smaller unit.". But at the end, after over 5 years of perfect.. Well.. Everything, a little professional courtesy would have been warranted in waiving the late fee for a few days while we were a few days past the time of moving out. But no, they didn't take into account that the unit belongs to a 73 year old physically and mentally unhealthy woman who relies on her son that works 60 hours a week. Just very unclassy, spoke to the general manager, district manager, and the COO of the company. Same B.S., Pay Us!! Even resorted to scaring my mother by threatening her credit if we didn't pay. Just sleazy company tactics. I could take it to small claims and with the paperwork about how my mom isn't in sound mind to enter into a legally binding contract to begin with. Still deciding if it is worth it. That about sums it up. Otherwise, Unit is clean and well kept up with.

Abigail and the rest of the staff were awesome!

Amazing experience. Clean units. Abbi and Kim, just make everything very pleasant. Very happy, and strongly recommend.

The staff. The Kim and Abby were AMAZING. They are professional, kind, caring, positive, informative, knowledgeable and just all out amazing human beings. The company can only thrive with employees like them.

They were very nice & helpful and made my transition to a bigger unit very simple. Somerset easton ave location

The staff was extremely friendly and helpful. They prepared a storage unit for us while we were there and answered all our questions. They have lots of packing materials on site for sale. Well done!

I can't say enough good things about the help Kim provided when I rented a unit. Honestly, I was not thrilled at the idea of having to rent a unit, but Kim made the process an easy one. She had our unit ready & waiting for us when we arrived at CubeSmart. Once I saw the unit I selected in person, I realized I made a mistake & needed a larger unit. Kim was quick to assust me in chaning us to a larger storage unit. The process was seamless & Kim's enthusiasm, energy & big smile were contagious. I am happy with Cubesmart, but I am even more impressed with your employees! Thank you, Kim!

Kim was extremely helpful in assisting me in getting a storage unit. Her cheerful personality brightened my day. She was quick to answer any questions I asked. She was an absolute pleasure to deal with.

Kim and Abby were really helpful and easy to deal with

The employee was 5 star. The physical office was not very inviting. Very little desk space/area. Did not look inviting at all. If not for the AMAZING employee (so very sorry I can not remember her name at the moment but her enthusiastic and thoughtfulness was unforgettable!!). She (employee) made my first time renting a storage unit experience delightful ??. She was well informed. Answered all my questions. The only negative experience I had was probably the office. It was my understanding that it had just been redone. The desks looked so uncomfortable and awkward. I owned my own business for over 30 years and I found out very early on that it is very important to make sure my employees were always comfortable in their work space. Perhaps corporate should rethink the desk space again? Besides that, my experience was truly enjoyable mostly due to the employee who helped me. Please note: The employee never complained about anything. It was my observation regarding the desks. Hopefully your employees are comfortable in their workplace. I know this isn’t your “normal” comment(s) just thought I would share my true experience. Thank you

Service was great getting the unit we wanted. Kim was great to work with. I don’t like about all these storage unit companies is there is no transparency about cost. The cost you pay on day one can change any month and they won’t tell you how much, or how often.

Kim is a wonderful employee and communicates effectively.

Kim was so helpful, kind, and attentive during the whole unit reservation process. I realized I needed a bigger unit and she took care of the swap right away. Can’t say enough wonderful things about her!

Amazing service. Kim at the front desk was one of the sweetest and most helpful people I’ve ever dealt with.

Kim and Tia, outstanding with their knowledge and help. They answered all my questions and gave me some great advice. ??

Kim was absolutely exceptional and professional and such a wonderful person and has made our move such a tremendous experience!!

The manager Kim was wonderful and really helped me and my family out a lot. She has a great personality and a positive attitude!!

Kim and Abbey are the absolute best…I’ve not experienced such sincere and exceptional customer service in a very long time and they definitely have set the bar extremely high…thank you both if I could give you 100 stars o would!

Kim and Abbie were fantastic! Couldn’t have been any more helpful! They were friendly and really terrific.

Both employees that I dealt with at the Easton AVe. location were helpful, easy to deal with and cheerful -- such nice people -- Abby and I'm sorry I forget the other lady's name. The building was clean and well lit and the whole operation is very well run.

Amazing Kim and Abbie the best nice personality and great customer service 100% the best storage in the area

The manager Kim was courteous, accommodating, and professional....

Very friendly and helpful personnel. Abbie and Kim were great!

Kim was such a joy to work with today! We arrived stressed and she was so helpful and an absolute doll! We couldn’t thank her enough! She was so friendly and really thorough with helping us out today! We definitely recommend this storage facility!

Kim from Somerset cubsmart was awsome.She was very helpful and explained everything.Thank you kim for everything.

The manager, Kim, at our location (Easton Ave., Somerset, NJ) is outstanding with her level of customer service and interaction. She always puts forward a positive and amicable demeanor. That, along with her prompt assistance with a couple of issues we had, made our stay a pleasure.

Kim explained everything very carefully and with great detail. She made tough situation easy to put our minds at ease

Kim at this location is the absolute best. I had a big 70ft trailer come into the lot for a unload and she handled the drivers with such grace and was extremely helpful with getting my storage unit ready to go! She has the best personality and a joy to work with.

Place has gone down the toilet. Insecure and a waste of your money. Would give 0 stars if I could.

The staff was very helpful.

Very Courteous Service, willing to go the extra mile to make sure you're knowledgeable and clearly understand CubeSmart Services with a Smile! ?? Thanks??

Very clean. Climate controlled all units. That’s what attracted us. Then we went to the office and met the staff. Vincent is a total dreamboat. Thank you. Will def recommend. K. Henderson

Kim was always very helpful!! We never had an issue with the unit. There was never a break in it theft!!

Kim and Vincent were absolutely amazing to work with. They answered any questions I had and provided top notch customer service. I wish I didn’t have to move out, but if I ever need storage again, this will be the first place I go to. Thank you both for your friendly and welcoming service. It was a pleasure!

I'm a regular customer here. And I'm still renting spaces defetetly I'll recommend it. Very nice people easy to get your move in

Both Kim and Vincent at the East Ave, Somerset location were amazing. They made the process very easy. And in addition to being extremely professional, they were friendly and very approachable. I would return yo that location in a heart beat.

Staff was very helpful when I needed anything.

The ladies there are awesome they make everything so easy

Great staff. Easy processing of getting a unit

Great, clean facility and wonderful staff! Move in and move out process was smooth and hassle free! Highly recommend this place.

The convenience of the location, the expertise and courtesy of the people in the office, the online bill pay.

Easy to book storage and friendly customer service who went above to make this process easy

Kim and Vince are the best!!! Always trying to accommodate and help. They made this a wonderful experience. Highly recommend this facility

Initial response time was quick and easy. The price was fair and i was always able to talk to someone immediately at the office. The staff are pleasant. The place is well maintained. They provide rolling carts that make hauling your items easily. The temperature is fine for storage. The place is also well lit and clean.

Wonderful Staff- Super helpful and always ready to solve problems.

Very friendly and helpful office staff. Kim and Vincent helped me find the best space for what I need. Made it easy filling out all the paper work and explaining everything I needed to know. I would feel comfortable recommending this docility to a friend.

nice staff good people clean area

(Translated by Google) Excellent very good place..!! recommendable (Original) Excelente muy bueno lugar ..!! Recomendable

Location manager, Vincent, is thoughtful and excellent! Easy access and set up. Location is convenient.

Loved working with Kim! She made the experience easy and hassle-free. Update- closing out after two years (finally moving into a bigger place) & Kim helped make the process really easy. It's been so great to have this storage unit as accessible as it is. Looking forward to working with CubeSmart & Kim again!

Kim and Vincent were very accommodating and made a very stressful situation very enjoyable, with kindness, caring and some welcomed Humor! They are an absolute asset to your company, and a rare commodity in customer service these days. Bravo to them!!!

Clean space. Any materials you might need are readily available. Pleasant employees.

Staff are the best. Clean. Just wish cube smart would give long time patrons some kind of deal.

This place needs some major work! May be "climate controlled", but insides have a mildew/pee smell. Door closers don't close or are broken off. Doorway thresholds need a transition - can't get a flat cart to go over the 2" ( at least) bump-up...especially with a loaded cart.

Fantastic experience ! Kim was always available and friendly!! I enjoyed speaking with her. Vincent was also friendly and I am glad he joined the team!

Great Staff, fast process, clean facility, and not crowded! Manager kim and assistant was great and took the time to explain everything needed and the questions I had.

Thank you to the staff of CubeSmart on Easton Ave in Somerset, NJ for an overall pleasant experience booking our storage unit. The staff is professional, friendly, and accommodating. We highly recommend them.

The team at Cubesmart near New Brunswick was amazing. During covid, we had to handle everything remotely to remove my sons college dorm belongings and store them there until he could move into housing again. Over a year and they made it simple to move out when we needed to.

Kim was extremely informative while I was signing up. The service here is impeccable.

It was an absolute pleasure to work with Kim, the manager. She was always pleasant, helpful and knowledgeable. The unit, hallways, outside areas were always clean and well maintained. Kim followed up with us to check on our satisfaction after move in. She also called because she had noticed our unit no longer had a lock on it. We had just emptied the unit earlier in the day and I had not had a chance to call to let her know. An entirely different experience from our last one with Public Storage.

Kim who works at the Somerset NJ Cube Smart on Easton Ave is an absolute rockstar at her job. She has a wonderful personality, and gave me more information and help than I was expecting to get! You are lucky to have her!

I'm very happy with the service and professionalism of the employees in my times there, especially Kim, the manager. It was an easy experience.

GREAT CUSTOMER SERVICE AT THE SOMERSET LOCATION. KIMORA and MS KIM

Kim was extremely helpful and a pleasure to work with. She walked me to the size unit I was looking for and made the rental process quick and painless.

First month free and cancel.any time. No minimum monthly rewuirment.

Kim and Vincent were beyond superb in every way ! By far my best experience at a storage facility !

The storage was locked on the first day, I had to come back again to find out that the lock is not in the storage room as said in the email. Wasted 2 days for nothing.

Kim Howard the General Manger gave excellent customer service. Her energy was great and she was more than helpful. I will definitely use this service and location again. The move in/out process was seamless and FAST!

Kim Howard is definitely an asset to Cube Smart. She is knowledgeable, helpful and most of all customer friendly as she assisted me along the process as a first-time rentier of a storage unit. Thanks Kim! Glad to work with you!

Virginia and Vincent were so warm and welcoming from the time I opened their door and made the whole experience very easy so I was able to make an early decision

The staff was extremely friendly and helpful! I have never experienced such nice people. Thank You!

Ms. Kim was fabulous and very helpful, even got her hair wet for me. Then I pressed the call button instead of the elevator button, she responded quickly. Thanks for a good experience and pleasant conversation.

Kim at the location she has a Great Customer service went out of her way to help. I strongly recommend that location. I am sure Kim loves her job to keep customers happy and keep CubeSmart in business.

Kim made the process smooth and easy. Great experience overall and best self storage around!

Today I went to Cube Smart in Somerset, and i met with Mrs.Howard. She is the General Manager there, and she gave me EXCELLENT service. She answered all my questions, was very informative and very professional. I recommend her and this facility for all your storage needs. Real Cube Smart Customer. M. L

Kim and Virginia went above and beyond to welcome me. Very helpful with all that I need and I have complete confidence that my belongings are safe and secure.

Excellent customer service! Really appreciate all the help I received Kim was super friendly and helpful with everything

Helpful, friendly staff (Kim and John) who made our recent move from one storage unit to another quick and easy. Clean facility, easy to maneuver around. Highly recommend.

Great staff, easy access.

Kim is very nice and helpful, she's also very accommodating she stayed late on her birthday to help us.

The Manager Kim was FANTASTIC, a consummate professional!

Kim Howard and Kim Hanstein were very friendly and helpful. They're very hospitable and show they care about what they do. I definitely recommend this storage facility.

Kim Howard has been the most helpful and accommodating with regard to all of my storage needs. She is attentive and always goes the extra mile to ensure customer satisfaction. Thank you Kim

Kim and John were EXCELLENT. And very informational and accomodating.Kim was a new team member but did her job like shed been there for years and she is so polite and sweet. Thank you KIM ;). We HIGHLY recommended this storage place. Tell all your friends/friends

Incredible and friendly customer service!

Your Easton Ave Somerset employee, Kim.I spoke with Kim a few times over the past couple months and each time she went above and beyond to help me. I just moved from Somerset to Freehold and she went so far as to call CubeSmart In Freehold To say I might be moving my things to the Freehold Cubesmart and gave me the name of the store manager she spoke to and what the cost would be. When I finally moved out of the Easton Avenue location she was incredibly nice, giving me a granola bar and a small spider plant as a parting gift.

Kim is the best ever, she gets 10 stars! Thanks Kim!

Customer service here is top notch, the units are clean and presentable and the overall feel is welcoming. I am in the process of buying a home and my closing just got pushed back two weeks, creating a super stressful situation where I had no idea what I would do with my belongings during the unexpected and extended period of time before my move. I visited the Somerset Cube Smart location in need of a quick assistance and had Kimora and Anna helping me. The two of them were so kind, so patient and so helpful, that when I left, I forgot how stressed I felt when I arrived. This place and it's staff was exactly what I needed in this really stressful period of my move.

I cannot praise the staff at Easton Ave Cubesmart enough!! They exemplify the gold standard in Customer Service.

Great customer service!!!! Helped with my every need!

Automation was quick and easy.. Had a a storage space in 10 minutes.. Family... BUT BUYER BEAWARE !! DO NOT DO AUTO PAY.. if there's a glitch anywhere they do not like to work with you and refund money !!!

The office manager, Kim was extremely helpful, kind and considerate. She understood my family situation, and responded and acted accordingly. My mother, who was undecided on several occasions with moving her items in this facility was convinced respectfully by Kim. We could not thank her enough. This was felt by all my family members. She is an asset to this facility and to your company. Again, without hesitation, THANK YOU Kim for assisting our family and especially my mom. Thank you for this opportunity to share her work habits during our rental.

John was very helpful establishing the account and Kim was always a pleasure to deal with regarding payments. Your 1100 Easton Ave in Somerset.

The management was incredibly helpful and pleasant to speak with. Unfortunately we had a few setbacks with our unit where we had a few roaches and mold grew on several pieces of our furniture.

Kim Howard us one of your outstanding employees. She is so helpful, I don't know what I would do without her. She makes my Cubesmart experience a joy??

Great customer service! Kim was very sweet and helpful over the phone as well as in person. Answered all my questions and made the reservation process easy. The Cubesmart storage is a lot cheaper then Public Storage which a huge plus as well and an added bonus of their month to month rentals. Will definitely recommend this facility going forward!

The staff was so helpful and friendly, especially during the pandemic with all additional guidelines.

Great service. Friendly helpful staff.

The people were very friendly and helpful.

Kim and Kimora’s customer service every encounter we had was unbelievable.

Friendly staff and very quick and easy to get a clean spacious storage unit for an affordable price.

So Helpful and Easy. My elderly mom moved during the COVID-19 Crisis. John was incredibly helpful every step of the way. He helped pick the unit and made it as easy and turn key as possible. Great facility and appreciated all the help and support along the way. highly recommend.

Kim Howard in the Somerset (Easton Ave) location made my experience great from day one. She made me feel like a person and not a pay check which makes me happy to know someone is there to help you anytime and feel like part of the Cube Smart family

Best Customer Service ever!!! Manager Extraordinaries Kim goes above and beyond for customers. Thanks to Kim and her staff a very stressful situation was made easier!! Kudos***

KIM HOWARD AND KIMORA HARRELL ARE AMAZING!!!!! They are top notch employees. They provided high quality service from start to finish and put a smile on our faces every time we come by. Moving is stressful as it is but they help put our minds at ease. Facility is clean, and safe. Extremely strong customer service skills, and attention to detail. Most interactions with other companies like this can be transactional but they not only remember your names but treat you like a friend when you walk through the door. Cannot say enough great things about these ladies- they deserve a promotion and a raise!!!!

The staff was excellent when I went to inquire about a problem I was having the manager Kim Howard said she would take care of it and she did right away. Very professional friendly caring always very pleasant.

I went over to this facility and was very impressed. I was greeted immediately by a gentleman name Joey and he helped me with all my questions. He was able to give me information on packing supplies and how a move in works and what I would need to make that all happen. He never seemed pushy and very knowledgeable. I look forward to using this storage unit in the near future.

Kimora was extremely helpful.

Cubesmart was a good choice for our office storage purpose because of its roomy and spacious stores, The place is clean and they have 2 convenient locations in Somerset itself. The Manger, Kim and the rest of the staff were very helpful and friendly and made our experience there very pleasant. But on the down side though, we found them to be a little expensive. We wish they could have done something about that. Previous customer of Cubesmart at Easton Avenue, Somerset, NJ

First let me say that moving is ALWAYS DIFFICULT and long distance moves are no better, HOWEVER my first initial contact was with Kim Howard and her professionalism, manners, and sense of humor sealed the deal for me. Cube Smart is clean, and very close to our apartment. The young lady who checked us in was very helpful sorry forgot her name. She was in trainings but you would have never known due to her knowledge, professionalism, and willingness to assist us. It was Kim who made our transition so much smoother and this company is very BLESSED to have her!! Charma and Shawn Rutherford

Awesome service, really great service for me, Lee Freeman. Both Kinds and Kinona were very helpful.

This was my first time using CubeSmart and my experience was great. Kim Howard was excellent. She made everything so quick and easy. She’s not only helpful but professional and has a great personality. CubeSmart is lucky to have her. Thanks Kim you were great!!!

The manager, Kim Howard, is one of the nicest and most helpful people I've ever had the pleasure to know. She seems to truly like her job, and does everything she can to help her customers.

I would like to thank the only person who treated me like a customer and not an annoying needy tenant. She was so very helpful and caring. I left a very negative review on a different account and it seems like i cant edit it. KIM HOWARD YOU WERE WONDERFUL AND IT ONLY TAKES ONE EMPLOYEE TO CHANGE THE FACE OF HOW A COMPANY LOOKS. THANK YOU SO MUCH!

Amazing facility. The staff is very understanding. Kim made it so easy for me.I would highly recommend this place.

Excellent service and quality. I had a to change sizes and rent another one at the last minute. Christine and Briana made my life easier. Surprisingly friendly and understanding in times where I was in a middle of a chaos. Recommend the place 100%.

My husband and I visited CubeSmart in Somerset, NJ this weekend to upgrade our storage unit to a larger size. The staff was amazing and SO helpful. Joey and Kim took the time to make sure we found a unit that met our needs. I highly recommend this location.

Great service! Facility was clean and organized. The team was attentive and patient. Joey and Kim answered all my questions and walked me through the options available for what I needed. I’ll be sure to recommend.

The management was phenomenal through my time with Cubesmart. Always welcoming any questions. They made it an incredible experience.

Fantastic service. Love the two counter people. Super friendly & helpful.

The manager Kim was amazingly helpful! Quick and easy signup and I was in and out.

Joey was so friendly and professional, a great check in process. Facility is clean & storage units are easy to use.

Just a wonderful experience. From the online process to the kind and helpful staff, this is the best experience I've had renting space.

They are the most knowledgeable and courtesy people

Great staff , friendly and professional

Every other business should head on over to this location and take a lesson in customer service... Kim Howard & Joey Modica know how to treat the customer. Excellent...very neat clean facility...my wife and I came away with smiles on our faces!!! Thank you Kim and Joey!!

Great location, easy access and the GM Joey Modica provided excellent customer service. Thanks Joey.

The phamphlet asks me "Did We WOW! You Today? Well, HELL YEAH!!!! Kim Howard from CubeSmart Self Storage on Easton Avenue, Somerset, New Jersey is a ROCK STAR!!! Not only is she pretty, she is nice, courteous, smart, and she can sing!!!! Yes, we were singing together! LOL I was afraid to drive the box truck there to drop off the equipment, and she talked to me and assured me I could do it and gave me the confidence! I'm going to nail driving that dang box truck and getting business taken care of!!!!! This sister deserves a RAISE!!!!! God Bless!!!!! :-)

You guys are the best!!!! Thanks for all the help I could just go hang out with y'all 3 ?? God Bless you all!! And happy early birthday ashley!!

I previously gave this place 5 stars because the customer service was great. However, they recently went up extremely high on my monthly rent. It’s definitely not worth it and I will be finding another unit elsewhere to lease.

Easy and convenient rental management

Great experience! Carey at the front desk was wonderful, helpful and answered any questions that I had. Would recommend this facility!

Anthony was great, professional, relocated my garage for me due to some pavement repairs that were going to start in that area. when we walked down the space after talking in the office he saw the impacted area in front of my garage. He remembered me saying I would be frequently visiting moving items both in and out and he simply took me to another location so I wouldnt have any incoviences accessing my garage during the construction. Very considerate, thank you.

Needed to store a few college apartment furnishings. The staff was quick, friendly and always responsive. The climate controlled units were perfect and not musty. The units are clean! Never had a problem parking, loading/unloading. Did I mention the units were CLEAN!!!! I’ve rented other locations that smelt like previous renters or neighboring units... I was so happy the items we stored don’t smell musty, or like a locker room!!! Will definitely rent here again!!!

I had such a bad experience at the cube smart in somerset NJ. I chose to use cube smart because my last experience was amazing. The people, the service, the space was just great. However the one in somerset, NJ was just terrible. It was so bad the movers suggested i find another storage spot but i couldn’t because i had to go back to work and my company already paid for the transfer. I will NEVER use this storage company again!

Definitely a clean and organized facility that is not the issue , the issue is the nickel and diming that happens after you get the initial price. Aside from the rental tax you get charged adminstrative fee which is high, the protection plan, the lock (at 18.00) , then on top of that when you pay online they charge you a convenience fee. Again all is good with the physical but I will look at other alternatives that don't nickel and dime.

This is what Customer Service,, is all about, personable, friendly, interactive, n engaging, should I say more. Lovely staff.

I was asked to submit this review. While purchasing the unit, I was told many stories about people leaving their belongings and CubeSmart contacting collections to retrieve payments. It seemed I was being warned. It was not a pleasant experience at this location. Try the one on Veronica Avenue instead.

Huge hole in the ground right outside our unit. Very unsafe and unprofessional.

Ashley she is very nice girl and smart good job she soooo good for me

Excellent service, awesome staff and reasonable pricing. Thanks !!

My younger sister passed away in January and had a storage unit for years for her non profit organization. I must say, the Staff at Cubesmart was AMAZING. They was able to work with me and was able to vacate the unit. David was great. Thank you for everything. Highly recommend Cubesmart

People are helpful and the facility is nice and clean.

Very nice and clean facility. Staff is very friendly and polite. Been using cube smart storage (veronica avenue, easton avenue) for last 4+ years and have wonderful experience always with staff in both facilities. Thanks to Carrie, Ashley and all other member of Easton avenue cube smart facility.

Friendly and helpfuff staff

Very clean and very friendly staff! Reasonable prices as well.

wonderful place!

Good services here

Extremely helpful staff, Ashley and Carrie are the best!!!!

Awesome staff. Five Stars under rate the care they give their customers. Highly recommend facility. No hidden fees, contact is explained throughly and clear. Knowledgeable staff. Very helpful in meeting your needs. 10+ rating. Very satisfied customer. Thank you Cubesmart Family ?Carrie & Davide are the best you could ask for?

I was set up by Davide and all went well. He was very helpful.

Excellent experience. Very professional and efficient.Worked with Davide Fitzpatrick who was extremely helpful, friendly and good to work with.

Great place

Davide was extremely helpful and stayed after close to make sure we could obtain our storage unit. Went over and above for us. Highly recommend!

I rented a space for 3 months and the service was perfect - I was in and out in 15 minutes.

Davide and Carrie were very friendly and informative. Davide made me feel comfortable with my choice of storage. I recommend anyone to come here if in need of a storage unit.

It was a Saturday when I went to Cube Smart, the manager was unfortunately by himself and rather busy, but that didnt stop him from being courteous and helpful. He showed me several spaces until I found just what I needed. The area is clean and I feel very safe going by myself. I like that my unit is climate controlled. but when I went there late one night, it seemed a bit chillier than I expected. I like the keypad entry system, but would like brighter lights on the keypads themselves.

Great place. My experience renting a unit was really good. Store managers are friendly and helpful. They showed me 3 different units and ended up renting two. The place is clean and temperature controlled. Easy access and space for loading and unloading.

This is the first time I am renting a storage, the young lady at the office made the process very easy and painless, helped with all questions.

The service is great, every employee I have worked with has been pleasant and helpful. Access to the location is within reasonable hours and the place is clean. I would recommend this location to anyone.

I highly recommend this facility and company. The staff was extremely friendly, helpful, and accommodating. I also appreciated their use of technology, practically everything could be managed online, which was extremely useful to me since during a period of moving, I had to change my contact and billing info several times.

The general manger and the store manager here are awesome! I have to use the unit for my job and they make it so easy for me to get in and out and on with my day!

The staff in the location (Lou Mendez and the store manager Carrie Russo) were great and provided all the information before the move and the check-in process was simple. We did not have any issue and the storage was clean and ready when we arrived. I recommend this location for anyone who is looking for a place to store around this area! Thanks Venkat

Nice & clean. Very professional.

Our experience renting a unit was good. They are friendly and most agreeably showed me 2different units so that I could decide which fit our needs better. The place is clean, and so easy to get in and out of, and so close, right on Easton Ave. glad we rented here.