Leo was super friendly and very helpful throughout the process of moving into the storage unit! He was very positive and delightful through it all l

the particular location I was using charges more than other location...it was confirmed by the store Mgr. this last notification of an increase on the monthly fee (which was already too much), caused me to move out of that storage unit. after moving the only debris left in my unit was a pile of mouse and/or rat feces.. ??

He was very helpful with the purchase of my storage unit.

Leo was amazing, great customer service, I am really happy with my store room...thank you Leo.

Quick move in with Leo.

I have a great wonderful customer service from Kavin, he is also respectful.

Great customer service! Kavin

Leo helped me move in. Leo explained all policy of CubeSmart a.

Kevin

The staff there is very helpful and pleasant. Sophia was so patient with me and helpful with me going back to my unit and helping me see my problem. I just want to thank her.

Great customer service by Kavin. Very knowledgeable.

Leo was very helpful, went straight to business, and very hospitable. Would recommend!!!

Leo was a great help. Quick and easy process.

Excellent service. Leo was terrific and very helpful.

Excellent service!!!! Arvin and Leo really went out of their way to make my experience pleasant.

I experienced great customer service. Leo was pleasant and patient.

Leo is an amazing store manager. He hell me moved in and out. He also explain all of the features cubesmart offers.

Best customer service! Very clean and secure.

Leo is very helpful and a good associate

Kevin thank you, was excellent

The customer service is great and Leo is wonderful, he’s very helpful with finding the storage that I need for my things

good service from Arvin

Leo was very helpful as my first time renting a storage unit. Answered all of my questions with enthusiasm. Love him !!!

Great customer service from Leo! Would recommend CubeSmart to other people looking for storage options.

Ask for Kevin he is a nice and very helpful guy

Leo is very professional

Great customer service by Arvin, Leo and Kavin! Appreciate the help.

Terrible experience

Bad representation of the company overall. Manager Arvin and Leo were extremely disrespectful and condescending to me and my family throughout our time using the facility. Spoke to a representative honoring a price over the phone and once we arrive they say that they can no longer do it and immediately dismissing us.

Leo was very helpful and kind. He made the moving in process very easy

Leo was very helpful!

Very good costumer service

Arvin was a great help. Recommend greatly. Thank you

Arvin showed two rooms to find what’s right for me, answered all of our questions and got us in right away. Thank god!

Great place. Everyone was very friendly and helpful.

Thank you Leo. very helpful staff

Omg Leo! Is amazing and he is very helpful and I appreciate that he took time to make sure that I didn’t have to wait super long and it was very busy! ?? Thank you!

Big shout out to the team at CubeSmart, Jamaica. ( Leo & Rvin) Thank you for you help!! 5 stars!

Arvin was very helpful and informative

Leo was very respectable, helpfup and comunicated very well upon move in i will deffinetely recommend this is my second time back by the way !

Kavin was very informative and professional in providing all the necessary details. This is my first time using storage and I am highly satisfied with the customer service!

Arvin was a great up

Arvin did a great job with computer assistance and kavin did a great job explaining the rules and regulations of the. Company A

Leo helped me with my gate code. He is great help

Leo was very helpful in the office. He showed me around and explain all the amenities to me.

Perfect service by Leo

Perfect service by Leo

Not bad

Leo was great offered to show us the place as soon as we came in. He also kept in touch as time got closer to my move in date. Very kinda and helpful

One of the best CubeSmart. Leo help me get the best unit for my needs

Leo help me with my move in. The amenities are the best at this cubesmart

Leo was very helpful, and patient. He asked all the questions that I had. I’m glad I close this location.

Kavin is very professional. He takes his time to explain clearly and concisely all the information the customer needs to know. Bravo! Great customer experience.

Arvin from cube smart on 179st is Excellent and nice clean storage facility

Arvin is really helpful. He help me by showing me the unit then he explained all the features of CubeSmart. I really like the service. Thank you Arvin

Leo and arvin are verh accomidating. They expmain all ammenities to me. And all important information i need. I reccommend this cubesmart.

Arvin was a great person to deal with very friendly and answered every question needed made sure I was confused about anything definitely will recommend

Kavin was very helpful and informative in the rental process. He walked us in and showed us the unit as well as the entry.

Leo is very nice person he explains us all details about the storage he is the best

Definitely the best customer service these guys are hands down the best They listen to directly what you need when it comes to storage need and provide that service. Recommended 100%

Excellent service. Kavin was professional and well informed. Very impressed.

Excellence services ??. Can't ask for more.

Kavin was great help thank you

Great Customer Service by Store Manager Mr. Kavin! Friendly & Informative!! Surely recommend CubeSmart & Mr. Kavin!

Leo help me with my unit. Good service

good service and nice staff his name is kavin and ler

Leo was very informative and super helpful with our questions. Very professional and friendly. Overall his customer service was excellent ??

Great customer service, place is clean and very informative! Good on price as well -kavin was very nice and informative.

Leo is the b

Kavin and Leo were extremely helpful and made the process extremely easy. They’re extremely professional and work fast.

Leo and Kevin are the best associate here. I had left something personal and they saved it for me.

Leo and Kevin are professional.

This cube smart is good. Leo help me by showing me around and letting me know about the facility and the amenities I can use it. The place is so warm and welcoming and it smells great.

This is one of the best and cleanest . Cubesmart I’ve been to. I really really enjoyed the experience coming here today. The store manager Leo helped me view a lot of units. He helped me check out all the sizes I need and fulfill all the paperwork I needed to get done. He also was very knowledgeable in letting me know all the information.. Thank you Cubesmart I really appreciate the service and I would definitely recommend this service to anyone.

Kavin was very professional and helped me find the right unit to fit my needs. I appreciate the level of service I received and his attention to detail in outlining the leasing process, terms, and conditions.

Very good customer service from kavin

Very good

Leo help me update my address. This place is professional and clean

Thanks to Leo for such good attention, I recommend it a ??

Leo and Kavin has great customer service and great Managers. Really helped in a time of need

This place is nice clean and professional. Leo help me move in so quickly. He is very knowledgeable. Leo gave me all the information I needed and made my move in as simple as possible. I recommend this cubesmart to all.

Nice clean and safe location. The staff had no problem showing the different sizes and explaining the prices. Kavin was individual who helped me. This man deserves a raise.

Leo helped me to resolve what I came in for and I thank him!

Kavin was very helpful, professional and kind. Thank you! Irene

I am very pleased with my experience here. Kavin has been very informative, professional ,very pleasant and very helpful in assisting with the new unit,this morning. I definitely recommend this facility and location.

Good service. Quick move in. Thank you Leo. Leo is a professional

Leo was a great guide for us.

This place is nice. Thank u Leo.

Very nice Leo

Thanks to Leo

This facility is good. Leo help me. He was very pleasant

Leo was so helpful & pleasant to work with. He made the process of moving into my new storage unit so easy. His energy is so warm & inviting. It was an amazing experience to be supported by him.

Good service. Clean facility. Leo help me move in quickly. I love it here

Great staff! Leo was very helpful!

He was very helpful Kavin

Nice service Kavin

(Translated by Google) Kavin was very kind and good service. (Original) Kavin fue muy amable y buena atención.

Cube smart Kavin good job

The place looks good and the people are nice

Leo Very understanding and patient

I love Leo customer service it’s amazing, very friendly and sweet ??!!

Good and dash service by Leo. This place is clean and smells good. It was an easy process to move in

Great service. Would definitely recommend.

Arvin (manager) and his staff are really help ppl and are awesome with payment reminders

This is a clean facility. Manager (Arvin) and staff are very pleasant and really help the customers

Good service at this place. Leo help me.

Leo id a professional at this location. He help me move in. I Would recommend this cubesmart. The place is clean it smells good and the Customer Service by Leo is the best.

This place is one of the best cube smart. It’s very clean. Leo and Arvin are professional. I’m a please with the service and I would recommend anyone to store at this location.

Kavin was nice and knowledgeable. Arvin was also great. But the free truck and driver situation is very difficult. They are not easy to work with. I ended up canceling my unit before I could even move in.

Leo was a good rep. The place is professional. He help me move in and out.

Professional and well spoken.

Good service. Thanks Leo

Rent a unit 10x10 from Kavin

Me Kevin was very helpful,and kind he went above and beyond to make sure that I had the right storage space for my belongings thanks Kevin

So far so good. The place is clean temperature controlled. The staff seems to be polite and courteous and knowledgeable. At this time I will be giving you five stars.

Calvin did a good making sure I understand the whole process. Thanks cube-smart

Easy sign in process. Good customer service from Arvin

This place is clean, professional. Leo help me with my payment. The team is amazing. It’s a pleasure to store with cube smart

it was pleasure doing business with cubesmart and rep kavin

Leo help me move. And he's professional he's very good.

Leo and Arvin were great. They were so kind and informative throughout the whole process. Definitely recommend if you are having second thoughts !!

Good service Leo and Arvin. This place is clean

Leo was very helpful here at the Cube smart storage unit and I’m pleased with the service!

Arvin and Leo help me today they was very helpful.

This place .is clean and professional works here. Leo is a great worker. This place smells great. Thank u Leo

This facility is clean, and the staff is helpful. Leo help me move in and enroll in autopay

Very nice place the staff at the location are very helpful and knowledgeable.

Great service, Kavin helped me out

Very quick easy and offered many options and informed me of all the policies.thank you kavin

Thank you Leo you were a great help.

Leo Excellent ??

Fast and efficient

This associate is very knowledgeable and courteous Kavin is exceptional

Leo was very helpful. He showed me the unit and answered all the questions I had. Very accommodating.

Nice , neat and clean

Leo was very fast and helpful and kind. I walked in and he helped me right away by showing my different units explaining all of my options. Just like that, I was moving in in only a few minutes.

The best customer service

Good price and safe

Details explained by Kevin.. Good customer service

Ok experience so far. Sometimes you say hi to the employees they just ignore you. Pedro is exceptional though, he is very helpful and friendly. I would recommend anyone who wants to rent the storage go through him.

I had a great experience with renting my unit. Kavin was very pleasant and knowledgeable of the facility and I am very pleased with the unit.

Leo was very helpfully pleasure to business with cube smart Leo He’s going to make a great pilot one day just keep up the good work Leo

Best cube smart with Leo anf Kevin they hello me underdtanf the policy with cubesmart

"It was super easy to setup everything I needed online before arriving. The employee working in the office when I closed out my unit was very kind and professional. It was a pleasure speaking to him!" LEO, R. (Manager) at this location is very understanding, cooperating, helping person...

Great service! Kavin was excellent!!

Good kavin

Great customer service. Leo was very helpful and should get a raise lol

Leo helped me out a lot. A great worker.

Leo was amazing and patient and showed us two types of storage unit on two floors. This is we’re amazing happens

Adrian did a good job today

My first date was July 16th. I just went to remove some stuff there is RAT piss and poop everywhere. I had to toss my mattress because there are bed bugs everywhere. I will definitely be utilizing my insurance for all of my items that were damaged. to think they had the nerve to charge me a late fee when all my stuff is damaged..

Today's experience with Mr Arvin was very delightful and his professionalism was excellent. I would recommend CubeSmart to my family and friends due to Mr Arvin helping me today

Leo and Arvin was helpful

Perfect good job Leo help me right as soon as I walked in. He greeted me and show me the units I was interested in. Then he explain about the promotions. Best experience at a cube smart so far thanks to Leo

Soon as I walked in I was greeted by Leo with a big smile. He immediately showed me my unit and explained all the details. We went over all the paperwork and I was in and out faster than I thought I would be. Great customer service!!!!

Kevin is a great person to work with

Leo the best customer rep I have ever dealt at the facility on Jamaica ave knows his work and have excellent interpersonal skills

They are Very co-operative specifically Mr. kavin is very helpful.

Took a bit of time to go through it all online.Added a Star for Leo’s great service.

Great place and great staff.

Well cube smart is cube smart...

The support and management were very kind

Quick, simple and efficient every time! Thanks Arvin for the help ??

Arvin was a great help to me and my aunt, he knew his stuff he was quick and I am a happy customer thank you Arvin.

The WORST CUSTOMER SERVICE EVER Not only do they go up on your fee every year But it's mice droppings all in my unit. And the response that I got was. Oh, yeah, we heard about that.... I will be closing my account this week..NEVER AGAIN

A Safety Concern at CubeSmart Storage Facility Rating: ????? (1 out of 5 stars) Ensuring the safety and security of our belongings is paramount when choosing a storage facility. Unfortunately, my recent experience at CubeSmart Storage Facility has left me deeply concerned about the level of safety provided to its customers. During not one but two separate visits, I was shocked to find that the lights in front of my unit were not working. As a result, I was left fumbling in the darkness and had to rely solely on my cell phone light to navigate the area. This lack of proper lighting is not only inconvenient but also poses significant safety risks, increasing the likelihood of accidents or potential hazards within the facility. Moreover, it was disheartening to encounter a broken elevator on one of my visits. Without a functioning elevator, accessing my unit on a higher floor became an arduous and potentially dangerous task, especially when transporting heavy or bulky items. A reliable storage facility should prioritize the maintenance of essential infrastructure like elevators to ensure customer safety and accessibility. Safety concerns were further exacerbated by the squealing front entrance gate due to rust, a problem that seemed to persist despite previous feedback. Such neglected maintenance is not only an annoyance but also indicates a lack of attention to safety and security measures. Regrettably, the staff's unhelpful attitude and lack of urgency in addressing these issues were equally troubling. As customers, we rely on the facility's employees to assist us in times of need, particularly when safety is at stake. However, their indifference and disregard for our concerns further eroded any confidence in CubeSmart's commitment to customer well-being. To entrust our belongings to a storage facility, we expect a clean and secure environment that prioritizes safety above all else. My experience with CubeSmart Storage Facility has unfortunately demonstrated a failure to meet these essential requirements. It is crucial for any storage service provider to prioritize the safety and security of its customers' possessions, and I must caution others to carefully consider their options before entrusting their valuables to this facility. Update: Again, I recently had an extremely disappointing experience with Cubestart Storage. From the moment I rented a storage unit, I encountered a series of issues that left me frustrated and dissatisfied. First and foremost, the presence of mice in the storage unit was absolutely unacceptable. I entrusted my belongings to Cubestart with the expectation that they would be kept safe and secure. However, the discovery of mice droppings and damage to my items due to these pests was distressing. It's alarming that such a basic concern wasn't properly addressed. Additionally, the ongoing issue with the lights being out in the hallways was a major inconvenience. Navigating through a dimly lit environment posed safety risks and made the overall experience unsettling. I felt as though my security and comfort were compromised due to this negligence. Moreover, the overall cleanliness of the facility left much to be desired. The dirtiness and lack of proper maintenance were evident, creating an unsavory environment for both customers and their belongings. It's disappointing that Cubestart didn't prioritize the upkeep of their facility, as this greatly impacted my perception of their services. In conclusion, my experience with Cubestart Storage was far from satisfactory. The presence of mice in the storage unit, the persistent lack of lighting in the hallways, and the overall dirty facility highlighted a concerning lack of attention to customer needs and facility maintenance. I hope that Cubestart takes these issues seriously and works to improve the quality of their services for future customers.

Facilities are clean. Staff is professional and courteous.

Came in today and got great customer service from Pedro he got me squared away with a unit in less then 10 mins.

Got awesome customer service from Johnathan today. To my understanding this is not his location but so glad he was here today to help me out. Its always nice when you encounter genuinely nice people.

This place is extremely unsanitary I had rat pellets in my storage room highly disgusted.

Excellent staff, very polite and very clean place

Too expensive. Nice got into my stuff.

Professional staff. Clean facility

The costumer service and how informative the workers were. Everyone was so helpful.

Jonathan is super, super professional and gave the BEST customer service possible. Couldn’t ask for anything more. I’m extremely grateful.

The staff that help me out that day I can rule she was very attentive very friendly and very helpful. I recommended you guys highly.I hope this helps????

I was assisted very well, and any questions I needed help with were answered expertly. Customer service was very welcoming and I didn’t feel any tension from the interactions. I was assisted by Kendra through your my experience.

Visited and was helped by Kendra who was very helpful and lovely towards me while explaining the rules and product information!

Alan was so caring and accommodating during my visit. Nicole and her new trainer were very supportive informative and understood my concerns and needs. So touched by this team and I highly recommend them at CubeSmart.

The customer service of the manager and staff is immaculate. Both are very supportive to my storage needs.

Great

Very nice and very helpful

- smooth, easy process - good prices - convenient ways to access the unit - good customer service However, I wish we weren't forced to buy a lock and could use our own.

(Translated by Google) God bro (Original) Gud bru

Eric was very efficient and took care of everything!

I’ve been with cubesmart for almost 2 years now. I never had a problem. The staff are always helpful especially Kendra at the front desk. She was very accommodating.

Eric was very helpful and professional

Nice service

The customer service representative was so helpful, profesional and fast in helping me get the proper size for my needs. Thank you!!!

I work with young man Erik he was an amazing person with the best personality. Very professional and detailed with all the questions that I had. You are amazing person Erik

Very helpful and professional.

DON'T USE THIS STORAGE LOCATION! Customer service is nonexistent here, their store manager Kendra Pelle repeatedly berates customers who visit this location. I've personally witnessed this staff member speaking down to immigrants, cursing, mumbling under her breath, & having no desire to assist patrons with issues they face in the facility. If you want quality service paired with your storage experience save yourself the trouble & use a storage facility that has employees that can be of service with rates that are reasonable. I needed to have police assist me after the store manager yelled at me via intercom & refused to assist herself. I've reached out to CubeSmart to no avail which doesn't surprise me. Keep in mind businesses always respect NEW patrons so they can collect your money. The sentiments of those who have been in the location beyond an introductory visit are telling their TRUE experience on the overall energy at this establishment.

Eric helped us a lot and was very nice. Very good experience.

The management and staff is very helpful and good ??

Very professional and people friendly

The store agent was a pleasant person she attended to all of my needs. She explained everything so I could understand everything. She makes sure that if I need anything I can call or go into the office. Even though I don't remember her name . It was a pleasure doing business with her, and she does a great job representing cube smart. Thank you

Kendra Had Excellent Customer Service ‘ Was Patient And Helped With Everything ‘

The girl that helped me was so professional. She was a pleasure to work with.

DO. NOT. USE. THIS. FACILITY. I have many grievances and very little patience to go over every single one but I'll give the basics in hopes it will help someone else. Customer service is nonexistent in this location. The employee available most at this time is a young woman who hates her position & ensures to carry that energy over to their patrons. Cursing, mumbling under her breath, & having no desire to assist with simple issues are all part of her expertise. The elevator has issues periodically (a week being the longest I have proof of personally), keep this in mind if you're in need of disability access. Not to mention the price goes up every 4-6 months after getting out of your initial rate. Save yourself the headache & use a storage facility that has employees that can be of service and rates that are reasonable.

THE STAFF AT THIS SITE WERE VERY PROFESSIONAL AND HELP FUL. I THINK HIS name is allen. Just perfect

THIS PLACE IS DISGUSTING! They allow homeless people to roam the place and not to mention there’s a roach infestation! I came to check on my unit and the unit below had ROACHES coming out of it, absolutely disgusting! I want my money back

Every 6 months go up high the price to much money

Machela was excellent. She was very detailed and knowledgeable of the services that are provided. I had a very positive experience and amongst several storages felt like this was the best choice. Thank you Mechela

Carl was very professional & did an amazing job helping me select a cube!

The price was right and it was easy to store my daughters dorm "stuff" and items for school. It was also very convenient for her and the people who work there were awesome to her and me. .

Carl was great thanks for hiring him

Staff are friendly and professional.

elevators has major issues please fix asap because maybe next time around you wouldn't be getting 5 stars

(Translated by Google) Good service Mechela (Original) Good service mechela

The price package was decent compared to other storage places. The employees (I spoke to two different locations in Queens) were very kind and helpful. I needed a cancellation and refund on one location to move to another and they were very kind about it and helped me immediately. The entrance for our unit is very convenient. The facility itself was clean.

All my items stood in perfect condition during the duration of my rent.

The parking and carts available made it easy to load and unload. It was clean, smalled great, and staff was kind and so helpful.

Pleasant front desk experience. Clean facility

Zero stars, My clothes were ruined it had some kind of chemical or some kind of bleaching agent all over it was totally ruined, I did not get compensated for it even think of suing.

ALEX YOU ARE A REMARKABLE REPRESENTATIVE TO HAVE AT THE FRONT DESK WITHIN CUBE SMART. THANK YOU FOR YOUR CONTINUOUS PRESENCE AND EXCEEDING PROFESSIONALISM. YOU MAKE EACH AND EVERY ENCOUNTER TRULY PLEASANT. TO CUBE SMART OFFICIALS “He needs a promotion not a raise.. He is the definition of the Cubesmart culture” Words from my sister.

Kendra Pelle was extremely helpful and friendly.

Very expensive

The staff are phenomenal from the sign up process to the check out.

I like the service of the driver and truck pick-up. It really helps me a lot in storing my boxes , all at one time. Plus, the storage unit is clean and safe. Highly recommend it??

I have been using CubeSmart for several months now and I am pretty satisfied with this facility. I like the cleanliness and friendliness if the staff. This location seems pretty peaceful and quiet and I feel safe storing my stuff here. I just wish the access hours were longer.

Great

Fast and convenient service, clean and secured facility, and the professional courtesy and assistance of your personnel.

They put a lock on my storage unit for no reason. I call them up and say that it was for no payment/then late payment. I said how is that posible if I have autopay and the money is debit automatically. He then says let me check your account your right, it was a mistake. That probably they got confuse and put it on the wrong storage unit. Imagine my stuff would have been thrown out because of their negligence or better said not doing their job correctly. Horrible customer service as well they want to get an attitude with you when they are wrong.

Clean, at all times, well lit. Easy hours to to enter your rental space. The only thing that bother me, was that I was not honor a partial refund since I didn't complete a whole month

you're gonna pay more for being a long time customer..no grandfathering in on prices..new customers get way better rates than older customers..

The storage is good but some of the lady at the front don't know how to speak to people

This place should notify when they change business hours due to weather, holiday, etc. I messaged Brett who works for customer service to ensure that the place is open by the time I get there, because that day it was snowing. He told me they were open during its normal business hours. But when I got there at 5 pm, it was completely closed. And this actually was not my first time encountering an incident like this. I hope that they can clarify their business hours before they tell their customers so I don’t have to waste my time driving for 20 minutes only to see a closed store.

(Translated by Google) Good prices, but are there items that don't have them? Like birthday cards? There are buts out of fashion.???? (Original) Buenos precios, pero hay artículos que no los tienen? Como tarjetas de cumpleaños? Hay pero pasadas de moda.????

U need lights in the storage containers

Great customer service and the place is clean

Nice friendly staff. Also very helpful .

Great storage experience, always accommodating, Glen was very professional and helpful.

Friendly service and staff. Clean facility

Different staff all the time in overall clean. Next to big laundrymat and bus ttain transportation 3 blocks away!

Thanks for everything

Really easy process to rent a unit from seeing it, all my questions answered and signing it thanks to the amazing General Manager Roudy! If you need storage go there worth every penny!

Ms.ALI was very very helpful, and professional and very sweet I would do Business, with her again

Great staff, manager took care of my needs and the price was great.

Sam and Nicole are the best all the time please keep them

It was so nice

Customer service Beas excellent. Levy was extremely helpful and courteous

Mr. Levy was awesome and a pleasure to work with. Thanks so much for the years of service!

Clean & convenient location

Pleasant service from all of the Ladies & Gentlemen that work at this location. I was shown my unit options and was explained the pricing/rules/regulations clearly and prompt. I was setup within 10-15min, and ready to go.

Very helpful from jump, manager Tyasia Brown recommended the perfect unit for my buisness. I would highly recommend, Thanks again !

the "manager", the dark skinned lady with dreads has a serious attitude problem. she claims to be the store manager. not sure if her name is Rudy or Jean.. but she is very unprofessional. She is very belligerent and disrespectful, especially over the phone. She's horrible towards many people, I've even witnessed it in person, whilst she was on the phone with someone she was grunting and rolling her eyes. if you don't like your job, get another one?? She's acting as if she's forced to work here. What is the yelling for? Verbal aggression? Awful service, period.

The place was very clean quite. And the staff very pleasant all the time.

I left this location in tears. I called to enquire what time location would be closing and was told 6:30 pm. I arrived at 6:15 pm and was denied access because it was too close to 6:30. I believe the employee’s name is Jean Pierre. She denied me a cart to tow my belongings on and said for me to do what I have to do until 6:30. I proceeded to offload my van because there were other clients going in and out unloading as well. She was very belligerent and yelled to the top of her voice using foul language, that I am here every week and she’s always seeing me. I feel very violated and disrespected in front of the public. No way should a customer be treated that way. Everyone around stated that they also had a negative experience with this employee before. Because I asked for her name to make a formal complaint she threatened to evict me from her cubesmart and ordered me to leave her premises using explicit language. The internet has closing time as 7PM. She denied me access because I arrived at 6:15 PM. Check the cameras on this day. You can verify that I came with enough time. To be treated this way is inhumane. She did not know if I had to empty my van so that I could have room to sleep in it. The language she used and the treatment of me in front of other customers is unacceptable. I have been a loyal customer to cubesmart for many years but I have to rethink that. As I was leaving a truck came with persons who was let in. This is unfair. Equal opportunity is not upheld nor respected at this establishment. I came there stressed out and left feeling much worse. What a pity!

Rat droppings all over my unit. Mice ate through an ottoman made from leather and plywood. Might still be in there I’ll add the photo later. I wonder if I want to change units to a cleaner one will they hassle me or provide something? It’s disgusting.

Actually a very nice secured storage place.

I went to the stirage on april 16 2p21 at 5pm one woman and a man so rude. The woman was upset. EcUsei forgot my pin aftetr 8 months was my second time at this place at 6;20 the guy told me that he will put the ekevator out of service and i will be locked at the building. U asjed for more time and told him just arrived from boston abd he saud no

Nice

Karl and Rudy were so awesome, helpful, and honest with me about rates. I am happy with my decision!

Excellent service by Tysias Brown.

The best experience at this facility. Ali was the first to settle me in 6 months ago....and through time Roudy the manager had helped us as well. She is amazing and sooo helpful and understanding of what my Husband and I need in terms of convenience. So happy I moved from public storage where the employees didn’t care to know us. They are always asking me about my son and get happy to interact with him. Even he looks forward to saying hello to them. Calls them his friend. Thanks ladies for being you and so professional and friendly.

(Translated by Google) Reliable. They are very professional (Original) Confiable. Son muy profesionales

No hassles, clean, well maintained facility! Great management too! Definitely at the top of the list for future considerations of our storage needs. Thank you Tyasia !

Assist my cousin to store her things. One staff was nice to her called for information.

Very clean & organized, Store manager Tyasia was very assertive and polite. Very helpful with prices as well ! Highly recommended