{"id":1412,"date":"2021-06-23T20:24:26","date_gmt":"2021-06-23T20:24:26","guid":{"rendered":"https:\/\/www.cubesmart.com\/self-storage-management\/?page_id=1412"},"modified":"2021-08-20T17:37:57","modified_gmt":"2021-08-20T17:37:57","slug":"sales-center","status":"publish","type":"page","link":"https:\/\/www.cubesmart.com\/self-storage-management\/value\/sales-center\/","title":{"rendered":"Sales Center"},"content":{"rendered":"\n
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Sales center<\/h1>\n\n\n\n

Acquire customers around the clock.<\/h2>\n\n\n\n

Customer service reigns supreme in our Sales Center 7 days-a-week. This availability provides a large advantage over operators who can only field calls and take reservations during normal store hours.<\/p>\n<\/div>\n\n\n\n

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\"Agents<\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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awarded<\/p>\n<\/div>\n\n\n\n

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ISS Best of Business for call center.
Stevie\u00ae for best contact center.
US Search Awards Shortlist for Innovation.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Switch your service to always-on. <\/h2>\n\n\n\n

Being open around the clock ensures customers and prospects reach a live customer service agent even outside normal business hours.<\/p>\n<\/div>\n\n\n\n

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Take pressure off in-store associates.<\/h2>\n\n\n\n

Over 80 well-trained agents secure reservations from prospects and handle routine service issues, allowing store managers to concentrate exclusively on in-store interactions.<\/p>\n<\/div>\n\n\n\n

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Put support in the right place.<\/h2>\n\n\n\n

A social media response team monitors Facebook, Twitter, website feedback and reputation management system, responding to issues and escalating to district managers as needed.<\/p>\n<\/div>\n<\/div>\n\n\n\n

\"\"<\/figure>
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Maximize your performance.<\/h2>\n\n\n\n
\"Bulleted
End-of-call surveys<\/h5>

help maintain consistently high service levels.<\/p><\/div><\/div><\/div>

\"Bulleted
Call monitoring systems<\/h5>

provide key performance indicators for call-to-reservation conversions and service levels, maximizing performance.<\/p><\/div><\/div><\/div>

\"Bulleted
Special incentives<\/h5>

encourage our Sales Center agents to achieve high levels of performance.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Sales center Acquire customers around the clock. Customer service reigns supreme in our Sales Center 7 days-a-week. This availability provides a large advantage over operators who can only field calls and take reservations during normal store hours. awarded ISS Best of Business for call center.Stevie\u00ae for best contact center.US Search Awards Shortlist for Innovation. Switch… Continue reading Sales Center<\/span><\/a><\/p>\n","protected":false},"author":16,"featured_media":0,"parent":807,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"\r\nStorage Sales Center & Customer Service | CubeSmart Management<\/title>\r\n<meta name=\"description\" content=\"At CubeSmart, our comprehensive sales services help to connect you with the right customers. 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