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This company and location is, by far, one of the best and easiest places to keep your things safely stored until your ready to move on.

—Louie A.

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CubeSmart Self Storage of El Paso

11565 James Watt Dr
El Paso, TX 79936

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (915) 593-3472

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: Closed

Access Hours:

Monday-Sunday: 6:00 AM-10:00 PM

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At This Facility:

  • 24-Hour Video Recording
  • Bilingual Manager
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Very clean and affordable!!!

Star rating 5 out of 5

July 21, 2019

I love the staff, these women are very patient and kind! They have been very helpful since day 1 and I appreciate their service!


Self storage was fabulous

Star rating 5 out of 5

December 2, 2018

I wanted to thanks for this storage for safe keeping my stuff did not need it anymore but the staff are so extremely nice and very helpful I would like to continued with them someday. Thank you


Got to expensive.

Star rating 4 out of 5

November 30, 2018

Been using this facility for more than 5 years and don't see reason to raise the rent this high recently. You need to make them dust proof for what's been charged. No dumpster to thow trash in. And no, renting a smaller unit a solution. Moving to a competitor is. Charging extra for online payments is ridiculous. Bet you call this a convenients fee. We should be able to make it via phone to the facility. Make it a privilege to your loyal customers. Your staff has always been helpful and courteous.


Good place for storage

Star rating 5 out of 5

November 6, 2018

Access for later hours. Great customer service. Good size units. Nice area.


Great self storage facility

Star rating 5 out of 5

September 25, 2018

Paulina Enriquez at the James Watt location in El Paso provided great service.


Paulina was above and beyond helpful.

Star rating 5 out of 5

July 17, 2018

We're happy with the location, space, and service that we have received at CubeSmart on James Watt in El Paso. Paulina has been amazing to work with.


I like cube smart

Star rating 5 out of 5

June 7, 2018

I have been using cube smart for almost 2 years now. And it's great. I like it.


Always friendly and courteous

Star rating 5 out of 5

April 16, 2018

Service is always great! Other than this survey that is holding me up, I have nothing but good things to report. Storage is accessible. Staff is courteous.


Nice folks!

Star rating 5 out of 5

April 5, 2018

Great professional people, who are kind and considerate and very knowledgeable.


Awesome staff

Star rating 5 out of 5

January 8, 2018

Always helpful and really nice staff. Will come back with future storage needs


Great self storage facility!

Star rating 5 out of 5

December 20, 2017

This a great storage facility and the staff go above and beyond to be helpful.


Great staff!!

Star rating 5 out of 5

December 4, 2017

Great customer service. Explained in detal and the best storage sizw for me. They also hae the best deals than any other storage facilities. Would recommend to anyone.


Great place for storage!

Star rating 5 out of 5

October 12, 2017

The lady was super helpful and nice. She answered all of my questions and made sure I received any discount available


Great self stoarge facility

Star rating 4 out of 5

April 25, 2017

Great place. Easy access. Nice to have variable sized units.


Great place

Star rating 5 out of 5

February 19, 2017

Paulina & the other guy in office are very nice & helpful


Excellent storage facility and close to home

Star rating 5 out of 5

January 13, 2017

Excellent service by all the staff members, and the storage is close to home.


Close to home

Star rating 5 out of 5

November 2, 2016

Was close to home and clean, the staff was very helpful in showing the storage and explaining how its works to get inside the gate. Very accommodating


well kept

Star rating 5 out of 5

September 15, 2016

Paulina was very helpful and supportive. great initiative. Great customer service


Great self storage

Star rating 5 out of 5

May 11, 2016

The staff here was very helpful and knowledgable. Great place.


Great Service

Star rating 5 out of 5

November 20, 2015

I like to give kudos to Priscilla and Olga, great service from this ladies. Very attentive and always smiling. Keep up the great work. I really like cubesmart close to home and clean. Thank you!


Great costumer service

Star rating 5 out of 5

November 18, 2015

I had a great experience getting my storage unit at the James watt location. great customer service. Paulina was very helpful.


Awesome

Star rating 5 out of 5

December 21, 2014

I liked the place. Not hard to drive around inside.


Easy application.

Star rating 5 out of 5

October 27, 2014

Christopher Cordero was very professional and helpful.


I'm happy that i chose Cubesmart to safely store my items ,

Star rating 5 out of 5

January 9, 2014

this location is great, the support from staff is amazing, very secure facility. I wouldn't move my items anywhere else


Great experience

Star rating 5 out of 5

November 13, 2013

CubeSmart has offered exceptional customer service! The facility is clean, secure and well kept. The staff is friendly, knowlegable and helpful. The website makes it simple to check billing, unit numbers, entry code etc. It has been a great experience.


TRUE CUSTOMER SERVICE!!!

Star rating 5 out of 5

July 31, 2013

About a month ago I had to stop at my storage unit at 11565 James Watt Dr in El Paso Tx, to retrieve some important documents a day before my flight out of town. It was 5pm on a Friday. I've always had a trouble opening the security lock that CubeSmart requires on all the doors, but this time my fears came to life! The key snapped off inside the lock!! Luckily the area manager, Christopher Cordero was still in the office. He happily came to my rescue. First he tried to pry the piece of key from the lock, but when that didn't work he cut the lock off so I'd have access. To top off his excellent service, to waived the cost of the replacement lock, which would have normally been around $15.99 - $19.99 (I can't remember the exact cost). That may not seem like a lot, but to me it was wonderful. He also gave me his card and informed me if I or anyone else ever had any issues with my storage unit at anytime to contact him. This is true customer more service, and should be present in every industry. I will definitely recommend CubeSmart in the future.


Back to Top
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.

CubeSmart Self Storage of El Paso

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This company and location is, by far, one of the best and easiest places to keep your things safely stored until your ready to move on.

—Louie A.

See All Customer Reviews

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Reviews of This Facility

Very clean and affordable!!!

Star rating 5 out of 5

July 21, 2019

I love the staff, these women are very patient and kind! They have been very helpful since day 1 and I appreciate their service!


Self storage was fabulous

Star rating 5 out of 5

December 2, 2018

I wanted to thanks for this storage for safe keeping my stuff did not need it anymore but the staff are so extremely nice and very helpful I would like to continued with them someday. Thank you


Got to expensive.

Star rating 4 out of 5

November 30, 2018

Been using this facility for more than 5 years and don't see reason to raise the rent this high recently. You need to make them dust proof for what's been charged. No dumpster to thow trash in. And no, renting a smaller unit a solution. Moving to a competitor is. Charging extra for online payments is ridiculous. Bet you call this a convenients fee. We should be able to make it via phone to the facility. Make it a privilege to your loyal customers. Your staff has always been helpful and courteous.


Good place for storage

Star rating 5 out of 5

November 6, 2018

Access for later hours. Great customer service. Good size units. Nice area.


Great self storage facility

Star rating 5 out of 5

September 25, 2018

Paulina Enriquez at the James Watt location in El Paso provided great service.


Paulina was above and beyond helpful.

Star rating 5 out of 5

July 17, 2018

We're happy with the location, space, and service that we have received at CubeSmart on James Watt in El Paso. Paulina has been amazing to work with.


I like cube smart

Star rating 5 out of 5

June 7, 2018

I have been using cube smart for almost 2 years now. And it's great. I like it.


Always friendly and courteous

Star rating 5 out of 5

April 16, 2018

Service is always great! Other than this survey that is holding me up, I have nothing but good things to report. Storage is accessible. Staff is courteous.


Nice folks!

Star rating 5 out of 5

April 5, 2018

Great professional people, who are kind and considerate and very knowledgeable.


Awesome staff

Star rating 5 out of 5

January 8, 2018

Always helpful and really nice staff. Will come back with future storage needs


Great self storage facility!

Star rating 5 out of 5

December 20, 2017

This a great storage facility and the staff go above and beyond to be helpful.


Great staff!!

Star rating 5 out of 5

December 4, 2017

Great customer service. Explained in detal and the best storage sizw for me. They also hae the best deals than any other storage facilities. Would recommend to anyone.


Great place for storage!

Star rating 5 out of 5

October 12, 2017

The lady was super helpful and nice. She answered all of my questions and made sure I received any discount available


Great self stoarge facility

Star rating 4 out of 5

April 25, 2017

Great place. Easy access. Nice to have variable sized units.


Great place

Star rating 5 out of 5

February 19, 2017

Paulina & the other guy in office are very nice & helpful


Excellent storage facility and close to home

Star rating 5 out of 5

January 13, 2017

Excellent service by all the staff members, and the storage is close to home.


Close to home

Star rating 5 out of 5

November 2, 2016

Was close to home and clean, the staff was very helpful in showing the storage and explaining how its works to get inside the gate. Very accommodating


well kept

Star rating 5 out of 5

September 15, 2016

Paulina was very helpful and supportive. great initiative. Great customer service


Great self storage

Star rating 5 out of 5

May 11, 2016

The staff here was very helpful and knowledgable. Great place.


Great Service

Star rating 5 out of 5

November 20, 2015

I like to give kudos to Priscilla and Olga, great service from this ladies. Very attentive and always smiling. Keep up the great work. I really like cubesmart close to home and clean. Thank you!


Great costumer service

Star rating 5 out of 5

November 18, 2015

I had a great experience getting my storage unit at the James watt location. great customer service. Paulina was very helpful.


Awesome

Star rating 5 out of 5

December 21, 2014

I liked the place. Not hard to drive around inside.


Easy application.

Star rating 5 out of 5

October 27, 2014

Christopher Cordero was very professional and helpful.


I'm happy that i chose Cubesmart to safely store my items ,

Star rating 5 out of 5

January 9, 2014

this location is great, the support from staff is amazing, very secure facility. I wouldn't move my items anywhere else


Great experience

Star rating 5 out of 5

November 13, 2013

CubeSmart has offered exceptional customer service! The facility is clean, secure and well kept. The staff is friendly, knowlegable and helpful. The website makes it simple to check billing, unit numbers, entry code etc. It has been a great experience.


TRUE CUSTOMER SERVICE!!!

Star rating 5 out of 5

July 31, 2013

About a month ago I had to stop at my storage unit at 11565 James Watt Dr in El Paso Tx, to retrieve some important documents a day before my flight out of town. It was 5pm on a Friday. I've always had a trouble opening the security lock that CubeSmart requires on all the doors, but this time my fears came to life! The key snapped off inside the lock!! Luckily the area manager, Christopher Cordero was still in the office. He happily came to my rescue. First he tried to pry the piece of key from the lock, but when that didn't work he cut the lock off so I'd have access. To top off his excellent service, to waived the cost of the replacement lock, which would have normally been around $15.99 - $19.99 (I can't remember the exact cost). That may not seem like a lot, but to me it was wonderful. He also gave me his card and informed me if I or anyone else ever had any issues with my storage unit at anytime to contact him. This is true customer more service, and should be present in every industry. I will definitely recommend CubeSmart in the future.


About This Facility

This El Paso, TX Self Storage facility boasts convenient, flexible gate hours and office hours, and its convenient location makes it easy to access. Get the service you need with award-winning Customer care from our friendly, highly trained managers. If you'd rather not sign a contract, try our flexible month-to-month lease program. We offer clean, modern storage and a selection of safety and security features such as bright lighting and 24-hour video recording. Get what you need without leaving. We sell essential moving and packing supplies like tape, locks, shelving, and boxes. Need additional help? Ask about our moving and labor services. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

This El Paso storage facility is servicing the following areas:

Vista Del Sol


Find All Storage Facilities Located Closest to El Paso, TX:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording Around-the-Clock Video Recording: Video cameras are placed throughout the facility for added peace of mind.
  • On-Site Manager On-Site Manager: Our manager lives on site for added peace of mind.
  • Well-Lit Premises Property Well Lit: Our property lighting helps you make the most of your space, day or night.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
  • Deliveries Accepted Deliveries Accepted: Have items sent right to our facility to save time and hassle.
  • Individual Lighting &
    Electricity Available Individual Lighting & Electricity Available: Store your items as you see fit with individual electricity and lighting.
  • Outside Parking Outside Parking: Enjoy convenient, affordable parking at our state-of-the-art facility.
  • Boat and RV Parking Parking Spaces for RVs and Boats: Our parking spaces for boats and RVs are remarkably affordable.

Moving and Storage Deals

  • Bi-lingual Manager Bi-Lingual Manager: Our team is ready to assist Spanish speaking Customers. Se habla espanol!
  • Military Discounts Available Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 10% discount.
  • Insurance Available Insurance Available: You'll love the peace of mind you'll enjoy with our insurance plans.
  • Online Payment Options Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
 
 
 
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People's Choice Stevie Awards 2019 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 11565 James Watt Dr in El Paso