Watch out for high rate increases which can almost double the monthly fee you originally sign up for.

Mindy is rockstar!!! Great customer service!

Clean, secure and cost effective.

Move in was very easy and the entire place is really clean. Received a friendly and informative phone call shortly after reserving the unit. Monica set up my unit and everything was exactly as I was told it would be. All necessary info was emailed to me beforehand so accessing the unit for the first time was very simple.

No complications. Good security. Friendly staff.

My experience with Ms. Monica was wonderful. It was short, but straight and sweet to the point! So far I am satisfied.

Good experience. Will definitely use again when needed.

Very quick and easy online.

Extremely helpful staff. Monica went above and beyond to make sure everything went smoothly.

Monica was so helpful with the move-in process. She showed us the units, to be sure we were happy with them. She walked us through the paperwork and answered all of our questions. She is very attentive to keeping the property clean.

Easy to deal with, clean facility.

Easy rental, friendly staff and good price.

Renting space simplified to make the overall process a very positive one. From start to finish moving in the experience with Cube Smart was the best most efficient process we have encountered

This is a really easy and affordable place to store items, the person in the front was very helpful. Thanks!

We really enjoyed using this storage facility and the service from Monica was exceptional!! Highly recommend!!

DO NOT rent from this particular CubeSmart! I was a customer doing the next right thing and unfortunately, MINDY, (“the manager”) used foul language and hung up on me several times when I tried to get my cleaning deposit back. Shocking to say the least. It took three calls to corporate for her to finally give back what was rightfully mine. My brother has terminated his long-standing contract with CubeSmart because of their misconduct. The BBB is now aware of their unethical doings and currently under investigation. Please….save the headache and money. Go ANYWHERE else!

Monica has been very helpful in my rental and move process. Facilities were clean.

Monica was great - She helped us get a new storage unit and made every step of the way seamless! Property is in great shape and happy with the service.

Monica was very helpful a very nice person.lots of help.

Close proximity to home. We’ll run, secure and clean facility.

My husband and I had a unit here for about a year. Since January of this year we have been trying to get a smaller unit. Each time my husband called they told him to call back on the anniversary date. Every time we would miss it by a day or two since we’re busy and often work during the time they are open. They never were able to just help us over the phone with that, so we decided to move out. Then they told my husband a couple days before our bill was due that we were required to give 7 days notice AND that they needed it in writing as well. Later we found out that they lied to him. Customer service told us it is NOT required, just appreciated and they do not need it in writing. So they forced him to pay for another month whether we got our stuff out that day or not when we actually could have moved out. We felt like we were being forced into paying for a larger unit than we needed for a long time and then they tried to trap us into the unit even after telling them multiple times that we didn’t need it. Take your business somewhere else. Other companies are actually able to work with their customers. This place will trap you and make it extremely difficult to do anything once you’re in.

Monica and Mindy were fantastic.

What a joke this place is or better yet Mindy. We had movers come remove our things out of the unit but unfortunately the movers left a box springs. We called to find out what our options were since we now live in Colorado. The solution Mindy gave us was to drive from Colorado to get it or she would put a lien against us and report it on our credit, over a box springs. Find somewhere else to store your belongings. This place is absolutely ridiculous and to threaten us like that over a movers mistake is beyond unprofessional. There is always a solution to every problem but apparently not with Mindy

Staff was helpful, unit was super clean, and everything was so easy to manage and use.

So easy to get in and out!

Barbara and Monica did a great job answering my questions and signing me up.

Very helpful staff!! Clean facility, and the customer service was on point! Monica was beyond helpful after I lost my keys and both of the lovely ladies there helped me to feel welcome and were super friendly.

I just got a rate increase notice from CubeSmart....28.9% increase in the last 11 months is excessive!

Very pleasant on phone & extremely helpful in the office. There were some glitches with the online application but they helped me in the office.

Staff had a great attitude. The place was very clean

Monica Smith was so knowledgeable and excellent to work with. Gave us a lot of great options.

Mindi from cube smart in Keller, Texas was very pleasant and very helpful in finding me the right unit.

It was quick and easy to rent the size and type of storage place. I need it online Barbara at the office was pleasant and knowledgeable and able to answer all the questions I had for her.

Really good place to store your stuff, the staff is kind and helpful. Safe and very clean.

Great service, safe and clean. We had our stuff there for a few years with no incident. Whenever we needed help the staff was attentive. Even when we were checking out Monica S was very helpful. She went above and beyond to help us get in to our unit and gave us some good tips about checking out. She was an absolute Angel. I’d rent there again.

Mindy is wonderful! She is so helpful and so patient!

Monica was professional and friendly while providing outstanding in-person service. I definitely recommend CubeSmart and their superior services.

Everyone was very helpful and easy to deal with

I work as an intermediary for an older couple that needed help with storing their particulars but with age and it being covid, could not be in person. I was able to rent a unit online and give information showing the belongings did not belong to me but instead of a simple solution of asking me to open a new account online matching the owner with their belongings, I was quoted company and texas law that they would not allow me to store their belongings in a unit under my name regardless if I had power of attorney, a zoom call, letters of authorization, docusign electric digital signature or any other legally binding method that under covid all government courts and fiduciary / financial institutions legally allow. I have been sent across the country to speak, sign and stand on the behalf of this couple yet this little cube smart is the lone bastion that stands against helping others who need help. The site manager and owner called a day after I stored just asking for additional insurance which i was sending then they called back 2 days later to say I had to remove it all immediately unless the elderly gentleman would come all the way in person to simply show his driver's license. Which I had already provided, and offered every possible solution including a video call. They rudely spoke over me and refused. Shame cubesmart. Do better. in short, cube smart does not accommodate the elderly, the disabled or the sick that cannot work, move or be able to appear in person to show their drivers license. Nevermind they have an online form that doesn't screen this and had I not listed the belonging in the unit, they wouldn't have asked and I wouldn't have to had wasted my time and their money on moving twice. I was able to easily find another company who would happily assist. Go figure. Buyer beware call first never use their online system.

Very helpful! Great Service, hard working crew

Great place, always clean and easy to get to my space. Monica is quick to help and friendly.

Very nice staff, clean location was in and out as usual, also love there 1st month free ??

Monica and Mindy are super helpful and went above and beyond to accommodate my needs. And the property is very well taken care and clean. I recommend everyone go there for their needs

Clean, convenient location and friendly helpful staff. Great rates too!

I wasn't told about the required insurance or the special lock that I had to pay for until the day of move in. And by that time, I didn't have a choice but to pay for both.

Very easy access to storage unit and good communication with office staff. Great experience overall

Very easy reservation and signup process. Monica was great.

Let me just start off by saying that I had the worst experience I’ve ever had in customer service ever in my life at this place The lady that works at the front desk was absolutely the most rudest person I have ever spoke to literally did not want to help me at all made it as hard as possible for me Definitely do not recommend using this place

Monica was very easy to work with & made sure we got the best deal. We needed to find storage ASAP for a vehicle & Monica troubleshooted the situation to accommodate us. I highly recommend this storage facility & working with Monica.

The lady at the Keller location is very friendly and nice! She is always helpful to answer questions. She, for sure knows what a great customer service meant. I don't have to say anything good about the Manager of this location. She is always in a bad mood and not friendly at all!

Needed a parking spot to temporarily store a trailer in the Keller area. Worked with Monica, who was super friendly and helped me get setup in a matter of minutes. Would 100% use them again.

Monica is great at this location. She’s always friendly and helpful and she is up to speed on what she has available. It’s a pleasure to deal with somebody that actually knows what they are doing

Mindy was incredibly helpful in helping me figure out what size units I needed. She has wonderful customer service and is easy to work with. Highly recommend this location.

Had a great experience meeting and working with Monica. She was professional, friendly and very helpful in us selecting the right unit. Would highly recommend!

Smells great and monica is amazing

Monica is "Awesome". Great facility and wonderful service. Five Stars for sure!!

Monica is a blessing! She helped during a very tough situation between myself and the movers. To make a long story short, she made sure to take care of everything. Additionally, her staying after hours tells a lot about her importance to service. She is very kind and helpful. Also, the place is very clean, secured and neat. I highly recommend!

Mindy is amazing! So helpful and got me in and out so quickly.

Monica did great!!!!

Monica has always been very helpful and professional with me. A very cheerful woman. Thank you Monica for renting a sparkling clean unit when I started with Cubesmart and for helping me when I lost my key.

Convenience of storage unit, cleanliness

Clean

Monica at this location is professional and has great customer service! She makes renting a clean storage unit a breeze. Look no further and store your items here!

Fast, efficient, personal and clean. Checked the boxes for me.

Thanks Monica for the great help!

Monica & Tawana provided us with excellent customer service. The facility is always clean and if there is an issue, it is resolved immediately.

Monica was very sweet and helpful on my first visit to CubeSmart

We were extremely impressed with the CubeSmart storage facility in Keller, Texas (which we used for 6 months). It always felt very secure and was clean and well lit. In particular, we appreciated the manager, Monica. She is very professional, helpful and a pleasure to work with. Would highly recommend.

Best storage place hands down! Monica really helped me a lot get setup with a new storage unit. Unit was clean and not a spec of dust. Thanks!

Management and staff support was outstanding. Helped give advice on size needed for our mother in law suite move. Coming back next month for additional unit. Thank you Monica

Monica was fast & friendly

I’ve never had any problems storing here it’s very clean and protected and moving out was a breeze. Customer service from Monica and Tawana was great and I was in and out of there easy peasy!

There's really not much to critique about a Self-storage place. It is well maintained and seems secure. If I needed to store things, I'd use this one.

They increased my rate every 6 months I was there and at the end of being there over 3 years I asked if I could throw a few boxes in their dumpster and they declined. I decided at that moment to move all my stuff and leave. I didn't want to be at a place that literally wouldn't help me in the smallest possible way. Oh well, it will save me $200 a month. All because they wouldn't let me discard a few boxes lol.

Easy to work with, convenient and clean facilities with easy access

Outstanding customer service and accommodation! Very clean facilities and property. By FAR, the best storage facility I've encountered and conducted business with. Monica - Property Manager, and Dawn(?) DEFINITELY exceeded expectations and continue to provide that superior customer service! If there were more stars than 5 as an option, they would get it! THANK YOU CUBE SMART!

Very friendly and helpful lady!! Clean and well maintained..

Great experience. Monica S. was so helpful and made a stressful time more manageable. Clean, well maintained.

(Translated by Google) Very nice and clean (Original) Muy agradables i limpio

The manager is super nice! It’s also always super clean! Great place!

Monica was very helpful and assisted my wife and I to get the best deal possible, went above and beyond. 10/10 customer service

Clean, clean, clean! Monica Smith has been wonderful to work with.

Mindy and Darek are awesome the went above and beyond to help me . I highly recommend this storage facility!!??

Monica Smith She was a very nice and helpful! Thank you!

Facility closed early with no notice other than signage, staff member rude.

Just how easy the process has been to rent the space. It was a secure location so I felt my stuff was safe.,

This facility is excellent! It's so easy to find your space, clean, they have sanitizer in the store and are practicing social distancing, they have a mobile app, you can rent online and the manager in the office Zelena is so so nice. She answered all my questions, she made my first storage experience so much easier and even though she was wearing a mask because of this world pandemic I know she received me with a big smile. I will definitely recommend this location with no doubt!

Safe and easy access. The old manager had been there for 12 years. Very kind and always checking on everything

Zena was pleasant and helpful, this is our first storage space and she answered all our questions.

The office staff doesn't get back to you and they overcharged me with late fees when my account should've been setup on autodraft from the beginning.

Staff has always been helpful and facility very clean and safe

The manager was friendly, courteous and helpful. He made it a very positive experience for us.

Contactless rental was simple and quick. The storage unit was clean and access was easy. Nice staff and effortless cancellation when we were finished. Thanks!

Thankful for the communication and follow up from this location, was overall an easy experience with them!

place is very nice and clean when you get a unit inside

The staff is very friendly and does a great job. Specially Dan

Great service and facility

secure safe place. close to home.

This in an excellent site and location. The facility is clean and well managed. Dan in the front office is always helpful and responsive to any needs. This is truly a 5 star operation!

Clean, helpful staff, good temperature, good carts. Only a good deal for a short time with move in specials, then too expensive for long term.

We just love this location! Dan, Barbara, Larry and team are always just wonderful. We have used this Cube Smart for 2+ years and it really is just a professional, clean -and kindly ran environment. Regardless of where we live (we now live almost 2 hours away) we would never go anywhere else. Thank you to a great team!

Very nice group of people that work at Cube Storage. Facility is clean and location is handy. Dan works at the keller location and he's the best!

This CubeSmart location has a very pleasant, personable manager in Dan Dupree. As if that wasn't enough, he is very knowledgeable and helpful regarding storage options. He did a thorough job making sure that we got the right size stotage. Stop by just to meet a nice human being.

The entire process was very easy and accommodating (especially during this pandemic) and the manager (Dan) was extremely friendly and helpful!

Thus Cube-Smart was perfect for us. It was close and the space was perfect. Dan made signing up easy and friendly. The space was noticeably clean and ready when he said it would be.

Amazing costumer service. Thanks Dan Dupree

I had a great experience working with Dan! He provided me with all the info up front and brought me to the units available so I could see them in person. Dan made the process seamless and I would highly recommend the CubeSmart Self Storage in Keller to anyone! Thank you Dan.

This was a very good experience: Danni was excellent!

Excellent and efficient service. I keep coming back to Cube Smart for my storage needs because of this. This time my service was provided by Dan Dupree which was simply outstanding.

I came to this cube smart looking for some information on getting a storage unit , I was instantly greeted at the door by a nice man by the name of Dan. He was super helpful in answering all of my questions, he even showed me some of the different storages and went over pricing. He introduced me to Barbara who was also there when I came in. She was very helpful as well. Thanks for helping me decide on where I can trust my belongings to be safe! Keep up the good work!

Great experience

What a great place! Barbara Jernigan and Dan Dupree are tops in my book on customer service. Not only was my move-in a breeze, but they were super helpful when I moved out and had “technical difficulties.” They are the best!

Dan Dupree did a great job getting me all set up as well as the whole staff at CubeSmart at 8800 Davis Blvd

Dan Dupree was very helpful and assisting with me as a new customer.

Great customer service!! Dan is the best ! So friendly & extremely helpful !!

Great location, great service, had a problem with our CubeSmart lock a few months in, they replaced it no questions asked. Always there to help. Security is great, we had moved out over the weekend and they called right away to make sure everything was ok. Would highly recommend.

Awesome storage facility. Barbara is truly a delight to work with on finding a solution to best meet your needs. I’ve had a unit here for about 3 years and it was the best experience I had. I recently moved out to another CubeSmart closer to my home but I would highly recommend this location to anyone in the Keller/Colleyville/Southlake/Far North Richland Hills area. Some of the best features include security with access code to gate and building, well lit hallways, clean interior of unit and hallways, padded walls in elevator, carpeted hallways, clean restrooms inside building, tall ceilings, large loading dock area, and amazing customer service!!!

We were looking for a 2 month RV rental spot. We met with Dan Dupree at Cube Smart. He took care of our paperwork and addressed our concerns. He seemed to really enjoy his job. The complex was clean and appears to be secure. If I need RV storage, I would do it with Cube Smart in Keller.

Friendly & Great people

Dan Dupree was awesome helping us get our storage needs met.

Sweet and friendly. Very knowledgeable polite and well spoken. Thank you

Always helpful and pleasant! Barbara, Dannie, and Dan are always nice, smiling and ready to help.

I am so impressed with the personalized hospitality that I receive from a storage place. It's so much more than that to me now. Barbara and the staff always finds a way to greet me at some point while I'm on property. I've been a customer for almost three years and wouldn't change it for anything. Keep up the good work!

Cube Smart has always been wonderful to me and I have had storage here for over 4 years. The staff is wonderful and Barbara the manager is always helpful and smiling. The location is convenient as well right off Davis and with the newer part built you can store inside which is climate controlled and works great for Texas!

I had a great experience here with Dan. He was friendly, helpful, and got us set up fast!

Clean, fast and efficient service. Dan, the manager is friendly and a super guy!!

Very quick sign up. Dan was very knowledgeable and helpful. A+ service!

So far the best experience ever! Placing the order online was a breeze, and Clarence called within 24 hours to confirm details. Barbara took me on the tour, and showed me the space, which was exactly as advertised. On moving day, I had forgotten my padlock, but Dan was kind enough to reopen the office so I could purchase a lock, and even waited for a little while with me for the movers to show up! Service like is sadly no longer the norm, so I really appreciate the friendliness and efficiency of the crew here.

Employee Barbara was very helpful in getting us set up with the rental storage facility

I am a return customer. Barbara was here 3 years ago when I last needed a storage facility and I came back because of her as she keeps the facility clean, well run, and safe. Clarence checked me in today and I am very pleased with his warm personality and professional manner. It is worth the hour and a half drive to use this facility with people the caliber of Barbara and Clarence here to run the facility.

I have a storage unit in Kansas but my fiance needed one in Texas close to where she lives. Clarence was an absolute hoot and a joy to meet and work with! The security cameras are placed very well and are monitored daily. I appreciate the layout of the 5'x10' space. And a staff member loves very close by so they are available on call if need be. Barbara is a super cool older lady and very pleasant. By the end of the transaction, I felt like family/friends with the management staff. A+ service!

I was very happy with the service I received, very helpful and friendly. The facility is clean and easy access....I will recommend CubeSmart to friends.

Barbara and Clarence are the best. They make you feel like family and definitely people you can trust. We drive the extra distance just to use their facility.

Great customer service at 8800 Davis Blvd in Keller. Dan Dupree, very professional and courteous in getting us set up and handling our account. I will definitely utilize them for other future storage needs.

Dan is knowledge and very professional. Thank you!

Awesome

#0741 Thank you Cube smart on 8800 Davis Boulevard and Keller! A big thank you to Mr. Clarence and the rest of the staff for being friendly polite, matter of fact and just all-around offering great customer service at this location.

Convenient location in the Keller/Southlake area for our business serving NE Tarrant County located on Davis Blvd. near the Bear Creek Pkwy.

Very disappointed. Reserved a unit online in order to speed up the process and had to wait over 40 minutes in the office before even getting started.

Great Service, Clarence was very helpful!

Outstanding service from Barbara and Clarence .Very professional and extremely friendly and helpful ! Highly recommend !

Barbara and Clarence are awesome in the storage business . If you are looking for storage in the Keller,colleyville ,NRH and Southlake area , don’t look any further . In-house units are climate controlled and very new.

Great Experience. Clean and superior units.

We rented a 10x10, then needed an additional 5x10, for a short-term office remodel, and Barbara and Clarence couldn't have been more helpful. They made this part of the project so easy! Very reassuring as to the security of our belongings, and I felt secure in the surveillance I saw. The units are very clean, doors freshly painted, easy access, and they also had some moving supplies, which I purchased. They are local themselves, and made me feel like the welcome neighbor next door. Thank you!

Great service

Barbara Jernigan, the General Manager, is very helpful and courteous. Nothing is too much trouble for her, and she knows the business. Impeccably clean site, and great support staff. Highly recommended.

I had the pleasure of working with Dan and he was very personable and friendly. He gave me a lot of details in regards to the storage unit, the security that is within and the insurance coverage of our possessions as well. I would definitely recommend using CubeSmart on Davis Blvd. to anyone looking to get a good storage unit with great security at a good price.

Clean, well lit, very friendly staff. Would definitely recommend.

Barbara was awesome! We were shopping for storage places and didn't look any further because Barabara was very knowledgeable, funny, warm and helpful so we rented at her facility right away. Very nice location, clean, cameras all over so it felt safe and the property manager lives on the premises so keeps an eye on it 24/7. Thanks Barbara keep it up, you are amazing. The company should be very proud of you!

Clean, convenient location. Great staff - Clarence explained the rental process, got us familiar with entering and exiting. The climate-controlled unit hallways are bright and comfortable, and the hallways were wide enough for us to roll our items through.

Clean facility. Well maintained. Best of all staff is professional, knowledgeable, & personable.

Staff did a great job and are very attentive to your needs.

Very friendly and helpful staff

Barbara was very helpful and professional. The facility is very clean, neat and efficient.

Great service, set me up to get my Bike stored.

Very professional and prompt service.

Exceptional customer service provided by Barbara and Clarence. Very clean facility and love all the safety features.

Making the reservation was quick and easy. Service was great and I was in-and-out in a timely fashion.

The application online was simple. The Store Manager gave me a courtesy call to work with me on a time to come to the store to fill out paperwork. Dan and Clarence were the staff at store # 0741, Keller Tx, that processed my paperwork and showed me around the facility. They were swift, professional and very friendly. One of the best experiences I have had at a storage facility.

Clean, friendly and very efficient - I recommend this place.

Excellent customer service and very accommodating.

AMAZING!!! We switched from another storage facility and could not be happier. Harry and Barbara are the best. The customer service is exceptional. When we were moving in, our grandchildren were there with us. Harry brought them colors and coloring books. They checked on us numerous times to see if we needed anything. The facility is extremely clean and everything is in working order. I love Cubesmart and would highly recommend it to others. Thanks so much for welcoming us to your facility. We will be here for a good while. ????

This is the place to go if you want your rent to go up and have ever extra charges possible added to your account. The manager that was here 3 years ago was great. I gave them 5 stars. Now the new manager , who has been there for about a year will do everything in his power to charge you every red cent he can. Will not help you at all. It is like he wants you to loose all your things. Rent kept going up , always had reasons why there were so many different charges. So if you want to loose your things and have to deal with someone who should be happy that your using their storage but is just looking for ways to lock it up and auction it off. This is the place. Look no further.

Very nice staff. Clean facilities. I would definitely recommend this storage facility.

Super friendly staff. Very clean, new building. Prices aren't too bad. And it's in a great location for me. Definitely can't complain

Cubesmart is great prices and has always accommodated our needs.

Love love this place!! They are a blessing to me and my family!! Thank you guys for all your patience!!

simple straight forward process and Harry is such and easy guy to work with. Keep up the good work guys.

Great location. Great front office staff. My unit was clean and ready to go when I got there and the sign in process was fast and easy. Thanks guys!

The staff at my location on Davis Blvd in Southlake is terrific. They are attentive, helpful and keep the facilities clean at all times. I feel comfortable in leaving valuable personal property in my storage unit here.

Hello Barbara this is Carl Croft I'll thank you very much for keeping my little Chevy as long as I did not get it done in out in the country and I built the garage for it I feel real good about that and hope I hear from you soon God bless your Barber and your family hope to see you soon

Storage

Edit: Ms. Barbara died and Jim moved on. The new staff never cleaned like Ms. Barbara. The carpets are filthy, the bathroom has had the same footprints on the floor for months and there is a calcium ring around the guest toilet bowl from not being cleaned. The new manager, Mindy, was incredibly hostile, harrassing me needlessly by "informing me of new rules her boss, Will created". Mindy alternately described Will as her best freind of almost 20 years or a cheap b****** or greedy a******. I never met the man. Weird rules Mindy came up with and corporate denied were only one customer in the office at once--I sat in the parking lot for 50 minutes in triple digit weather and finally had to go to work, not paying my rent tthat day, no more cash rent payments and directed me to leave and buy a money order or pay over the phone with a $10 "convenience fee" added, customers are not allowed to use the dumpster at all--it is locked. Mindy also tried to tell me that if the rent payment was 1 day late, the customer would owe the full month's rent, in cash only and there was no grace period. Corporate says there are 5 grace days. It turns out she also tried to tell another friend of mine the same thing. There are 7 places employees can park out front, but Mindy chooses to park just outside the sliding doors in customer parking so she doesn't have to waddle far. Her lack of personal hygiene is remarkable, especially her hair and her language is downright foul. She continually bad mouths other employees at other locations. I have been at Cubesmart (I think) 7 years and she is the sole reason I left. The last few days as I was moving out Mindy waited in the office until after 6 pm and turned off the upstairs air conditioning, but left it on downstairs. I also found out halfway up the ramp of the rental truck the handles on the carts were loose. Mine popped off! Whether or not it was negligence--a possible oversight that would have been easily discovered if the carts were ever cleaned and maintained--or sabotage, I have no way of knowing. Either way it was loaded heavily and half way up the truck ramp. My friend pushing while I was pulling could have been BADLY injured! I got video of how loose the cart handles are. I got one off with one hand. Original review: Barbara and Mr Jim are extremely sweet people. The really on top of their game. The prices are a bit High here but that has nothing to do with the staff. It's an excellent, beautiful, temperature controlled facility. There's cameras everywhere and I feel like my stuff is safe.

Researched several storage areas in the area and opted for Keller’s CubeSmart. Barbara was very helpful, and explained the benefits of outside versus inside storage, and made sure I was satisfied with the unit she assigned. I am very happy with my first experience with Barbara and CubeSmart.

Bottom line, I like good customer service and clean restrooms. Yesterday, I was in search for a box to mail a wrapped Christmas gift. The largest box at one mailing facility was 20x20x20, but the gift was about one inch larger. I saw the ‘we sell boxes’ sign when passing by store #0741, made a U-turn and met Brandy, Harry and Barbara who were all so friendly, helpful and ingenious. After listening to my dilemma, Brandy figured that one of their boxes could be manipulated to fit. Harry measured and provided the knife, Barbara stuffed the box, and Brandy folded, taped and even took the package to the car! The cost of the newly revamped box was $15 cheaper than that at another mailing facility, so I saved money and got all of my needs met. Thumbs up for OUTSTANDING CUSTOMER SERVICE!!!

The manager Barbara at store #0741 is OUTSTANDING. She made me feel at home with her friendliness and efficient effort to ensure I’d have everything needed to move in properly. She went above and beyond in her customer service skills! It’s not only her demeanor but her specific “know how” of the location/units/promotions that are the main reasons why I’ll be referring others to this exact Cube Smart location. I am thoroughly impressed with this experience and every single time I visit my unit. She truly cares and takes pride in all she does! Thank you Ms. Barbara and Thank you Cube Smart for having such a wonderful manager at this newly opened site! Keep up the exceptional work.

The best

Incredible customer service! Barbara is the best and Henry too!

Very nice people. Clean storage and easy to access! We will be back!

Don't rent here. Barabra doesn't care who she lets break into your unit. She gives your personal information to people who are not on your lease...I'm in a lawsuit now because of this horrible lace.

Friendly and knowledgeable staff and convenient location makes renting and access easy.

Barbara was outstanding with our initial reservation and Harry was excellent on the day of our actual rental. Harry was extremely attentive in accommodating our needs and making it very convenient for us to rent to large units right next to each other. Harry's assistance in recommending proper locks and insurance and assigning two large units made a very stressful move very pleasant and convenient for our movers to unload and pack our storage units quickly and proficiently. We would strongly recommend using Barbara and Harry of Keller CubeSmart for your storage needs.

Barbra is simply amazing! If I was her boss I would make sure she knows how well she is doing!!

excellent

Outstanding service. Easy driving in and getting around the lot. This place is also in a great area and the managers want to work with you to save money!

Store 741 Barbara, the manager, and her associates are very professional and are easily accessible whether by phone or in person. All of my questions are answered in a timely manner and the follow-ups I’ve received are much appreciated. I’m also quite pleased with the maintenance of the facility.

Barbara was fantastic and very thorough!

Very pleasant and efficient handling of the rental that we desired, with an added bonus suggestion as to location within the facility. Thanks much.

Barbara was both courteous and professional in explaining everything but was most of all friendly and personable. I had a good experience and much appreciate it.

Barbara is more than helpful. Her customer service exceeds expectations.

Excellent customer service and very freindly.

Barbara was great. She took the time to explain all of my options available at that time and showed me around the grounds. We selected what appears to be a good room and spot and I moved things in by the end of the day. Everything was smooth and painless and now I have more room in the garage to collect more stuff, ha ha. Thanks Barbara.

The storage units are clean and secure. Barbara and Harry were very friendly and helpful in choosing the right unit for my needs!

Very professional staff and very easy to rent a unit. Unit was spotless - very clean. Seems to be a well managed operation.

Great customer service!!! Very pleasant, helpful and caring from the moment I walked in the office. I would highly recommend this location for your storage needs.

I would 100% recommend this location, friendly staff, clean units and easy on the paperwork! Hassle free and made it so easy when I was ready to leave. I would highly recommend this company!

Barbara is always helpful and friendly. She and her coworkers do that little extra to make us happy. Glad that Barbara is in charge:)

This is the cleanist storage space I have ever used. Barbara tha General mgr is so wonderful and helpful. She deserves a raise. She is always willing to go the extra mile. I am so sorry we have had to leave this area.

Barbara provides amazing service and have been a customer for over three years. Best storage place in town!!!

Barbara is such a joy! Thank you for making my business better!

Fast, friendly, convenient. We had to switch out to a bigger unit and the staff was super helpful in making that happen quickly.

Fast, friendly and convenient. I needed a space close to my home and I wanted something hassle free and safe. Barbara at CubeSmart was easy to work with and had all of the information I needed and made the process simple and fast. The unit was large and I had adequate space to get a large truck and trailer into the storage area and get it turned around. The rental terms were fair and simple. I would highly recommend CubeSmart to anyone.

I truly appreciate the personal touch offered by the staff at this facility. Barbara is always willing to help her clients have the best experience at Cube Smart.

Great staff and easy access to the facilities. I would recommend to anyone needing a storage unit.

I would give this location and it's managers a 5++rating!!! Barbara and Matt made the rental process exceptionally easy. I would recommend this storage to anyone who needs extra space.

Barbara was great. Completely professional, knowledgeable and the property was well located, clean and a bargain.

I reserved a storage unit online and received a phone call from Matt verifying all of the details of my reservation. Paperwork was easy. Storage unit and facilities were very clean. Staff was friendly and explained everything! I'd recommend Cube Smart to anyone needing a storage unit.

I have 3 spaces over there and have been very happy with the staff and security of the place. I have been a happy customer for over 7 years and have no plans to go anywhere else. Great team, clean grounds and close to everything i need.

Matt was a great help, top notch service.

Barbara and Matt are GREAT! The customer service is amazing and the cleaniness is excellent.