Great staff!! Keep the place clean and are always super polite and helpful!!

Introduction to facility was quick and inviting.

Rodent infestation.

Nice and clean, good customer service and good security

Found a dead rat in our unit and lots of rat droppings. My belongings are all likely ruined. ??

The Pflugerville location is infested with rodents (I didn't see any live ones but there was excrement all over items in my unit) and roaches (I saw live ones). They did not inform me of this problem (I know they are/were aware of the problem as it has been posted on other review sites) so that I could take steps to protect the items I trusted them to safely store for me. Contact with management received no response. Renter beware because their insurance does not cover damage from rodents so if you must rent here see if your renters insurance can be expanded to cover the damage this business will allow to occur.

Manager Jessica Jackson did an excellent job to walk me through facility and answer all my questions. Very friendly and professional staff, clean and secured facility-great place to rent a storage.Thanks!

This place was infested with rats. Do NOT. I repeat do NOT store your things here. Insirance won't work either because "they don't cover pests".

At first I was upset that this place phone line was down and I could not get ahold of them. I had to reach out to customer service. But it all made up for it after I spoke to the staff there. They were so quick and informative on responding back. I thank y’all for the experience. You’ll forever have a loyal customer.

Jessica and the rest of the staff were very helpful and knowledgeable

Adrian helped me greatly and was nice!

TRIGGER WARNING!! This storage facility is INFESTED with rats. Please read throughly on all reviews. I can tell you that it is ALL TRUE. I occupied a storage unit on the 3RD FLOOR of this facility from October 2022-August of this year because of the horror I found in my belongings. Only 10 months! DO NOT get their insurance as rat damage is “excluded” from your policy and they will not cover anything lost. It all started after the freeze in February when my spouse and I went to the storage unit to load in some things that we needed for the summer. As we walked into the facility immediately you are hit with the smell and trace of rat urine and feces. When I brought this to the attention of the storage facility they said they are on it and had an exterminator spraying weekly and cleaning up the mess. Ok cool no biggie they are on it, no big deal right? WRONG. Fast forward to this august, when I was unloading boxes taken straight out of the unit into our new place, and when finally reaching the box to unpack it, a god awful smell of death hit my face and what is saw was 1 huge rat and two babies. But if you look closer, there are two tails tucked in the back right corner under the clothing. 5 dead rats. There was another box of king size bedding right as you opened it could smell the stench. We had nothing in our storage unit to attracts rats (mattresses, furniture, kitchen appliances, clothing) and had to discard HUNDREDS of dollars worth of belongings. I will continue to post this picture to show the monstrosity of an infestation this facility has. A climate controlled one might I add. Do better Bee Safe.

I had to make a monthly payment when my things were moved out in the beginning of the month so I basically made a monthly payment for 5 days.

Accessible, worry free, safe environment for all of my belongings. Stored for 2 years with absolutely no stress!

The staff at the Bee Safe in pflugerville are very nice and attentive. However my unit was infested with Rodents and it damaged a lot of my furniture. I was given a new unit however the insurance I purchased through Cube Smart said they would not cover the damage.

The two lady's in the office were an absolute pleasure to work with!

UPDATE: Just received a rate increase of 27% after just a few months at this location. Seems only storage companies can get away with this because the time, trouble and expense to move your possessions again and again is prohibitive. We're sitting ducks. We’ve had a great experience with Bee Smart. The location is bright, clean and secure. Jessica gave us tons of info and printed our paperwork, and furnished a direct line for any questions or concerns. 100% better service than the place we used before, bigger and cheaper! Easy to reserve online, too.

I was very impress with knowledge and customer service of Mr. ADRIAN.

This place is MOST DEFINITELY infested with RATS ?? as if that’s not horrible enough , you’ll be left to pay for movers again / have to move your own belongings from one storage unit to another ….. I have had the worst experience with upper management / they’re not helpful at all ….

Incredibly clean and efficient operations. The front desk was super friendly and helpful. Went above & beyond anything I’d expect from a storage unit facility!

Sraff was very friendly and informative

Staff is very friendly and helpful

Rat problems inside !

Excellent customer service. Adrian was very informative and took the time to explain the do's and don't. Very happy with the service .

getting into the unit was quick and easy - staff was friendly and helpful - no surprises when it came time to clear out of the unit

BEWARE . HUGE RAT problem. I have rat dropping and I’m sure urine all over my 4 month old’s clothes. I’ve personally seen rats and you can smell urine as soon as you walk in. We will likely have to buy all new baby clothes and toys. Staff was very friendly and helpful :/

They made the whole process simple and fast.

Do Not Rent Here. Mold!!!!!!

Helping my friend deal with a rat infestation here. We were warned but didn't listen.

Bad customer service. Climate controlled storage made my clothes moldy so I don’t believe they managed it like they were supposed to. Rat droppings were all over our stuff within 3 days.

The MGR she’s the best easy to tlk too and very laid back and willing to help you at any cost. Long as u pay!

DO NOT RENT HERE! RAT INFESTATION! The complex had had a rodent infestation for over two months and did not alert renters. I only find out after inquiring about the smell. It has spread to the second floor and is spreading to the third, according to the new front desk employee. All the good employees and management seem to have quit or transferred because of the poor complex quality. DO NOT RENT HERE.

Great customer service and kind.

Very clean property Friendly service

The employees were so helpful and respectful.

The manager and staff were very helpful and made the transition to my apartment smooth.

Literally couldn’t have had a better experience, Kathy and Adrian were so helpful. Wouldn’t want to store my stuff anywhere else!

Very nice people to worked with, storage is nice , clean !!

The general manager Kathy Browne in the Pflugerville, TX location was so damn helpfully. She made everything easy and her patience was great. It's really hard to find great customer service now a days, but she wowed us. You have a fantastic employee and the RIGHT person in that position. Just pure class and 100% professional. Though there are cheaper options elsewhere we chose to upgrade to a larger unit here because of the customer service.

Office wS great. Thank you so much.

Clean place, has carts, overall just very nice compared to other storage units.

Once again, terrible service. We have a storage unit inside the building, where we noticed condensation/mold on some furniture in our unit. We pointed out this, only to be told that the unit is "climate controlled"...no offer to help, remediate the problem, or at least to TRY for a fix. We have tried TWICE in the last week to rent a wine storage unit in the last couple of weeks...got to the point of signing the additional lease (we've been a customer for several years) and demanded a copy of our insurance policy WHICH THEY ALREADY HAVE. We told them our new insurance policy doesn't renew for another month, but we could resend the current policy when we got home...at which point the manager Kathy started yelling at us. I have seen a review on Yelp about the humidity problem, and others specifically here about Kathy screaming at customers. Buyer (or renter, in this case) beware!

Organized, clean, nice staff. Couldn't ask for more. One of the nicer storage facilities I've ever used

Great service from whomever is ever at the front desk, clean facility, secure, carts for use.

If you're looking for clean, secure, storage with outstanding customer service this is the place!!! I especially want to thank Kathy Browne, GM, for going above and beyond to help me a few weeks back. Thank you for your kindness! I've had storage units at the 1205 Wells Branch Pkwy. in Pflugerville for a little over a year and have experienced outstanding customer service. Staff is friendly, knowledgeable, and always ready to help.

I had rented the wrong unit but the staff were very helpful and friendly. RO and KATHY were determined to get me a refund for the unit I purchased and get me into a unit that fit my needs. I really appreciate their help if y’all ever rent at BeeSafe talk to Ro and Kathy??

Very nice very clean.............................

I like the setup step, good easy. The staff is friendly, The location is clean, I was explained all the rules and policies,easy to close the account.

I’ve had an awesome experience with CubeSmart. The staff was great, kind and knowledgeable! I thought I would need storage for 6 months and now it’s been 2 years!

Cool and friendly place they have nice music playing while you unload they even have a wine cellar...how cool is that...a good place to store your stuff

Kathy and Carmen were very professional and knowledgeable. Facility was immaculate. Kathy's advice on the size I needed was spot on! I would recommend this location and it's wonderful staff to everyone! Thank you for making a stressful time so much easier. Pamela

Kathy explained everything in great detail and was very pleasant to work with. I would highly recommend Bee Safe to our family and friends.

Very good costumer service. Clean, and easy access.

Great service, good prices, clean!

Simple process through and through. Fun staff lol.

I have another storage unit w/ CubeSmart and from the facility to the people that represent CubeSmart, everything has always been understood and respectful

Very way service and storage was perfect.

Love this place. Great service, clean, and well kept.

Access was easy, building was clean, carts were available

Manager was very rude and raised her voice at me. I was very polite with her and didn't give her any reason to be disrespectful. I'll be canceling my rental agreement at the end of this month.

B safe storage in fluckerville Texas have been a total blessing to me and my mom on today. My mother Got behind on her account the storage made arrangements for her to restore her things before action.

Effective communication, good customer service care, fast respond, all ways smile.

Professional service and clean storage area.

New facility at a convenient location with friendly environments and helpful staff.

Super helpful and knowledgeable staff that helped me when I was in a pinch to receive my belongings from a cross-country move. Highly recommend--great prices, too!

Handy storage place to leave your items at when you are between places

Staff was extremely courteous and friendly. Very helpful. I was able to see the unit before anything was signed. All rules and lease were explained fully before lease was signed. I would gladly recommend this facility to anyone.

professionalism of the staff and cleanliness

Clean environment and friendly, helpful customer service

All the staff that I came into contact with by phone or in person was very knowledgeable , professional and friendly.

So refreshing to have someone like Jules during this troubled time for us. Our house was flooded during the winter storm and repairs required us to move all of our belongings. You can tell why she is the manager. She is super knowledgeable and speedy. She got us exactly what we needed right away. Great price, ask about promos. They have a free moving truck based on your stay. Ask for Jules she really is the Bee Safe Storage experience.

Clean

Best Storage facility I've ever encountered. Not just the facility but the manager, Jules, was extremely helpful and knew exactly what she was doing. Made the moving process quick and easy! Thank you for the great service! Sam

Excellent storage space, secure, climate control, very clean, and friendly staff. Highly recommend for short and long term storage needs.

My furniture looked like they were being actively maintained. The climate control is amazing.

Clean and secure storage place. Gate code is easy to long and usually takes me a few times to get it

Jules Riggs is a amazing. She’s professional, personable, and makes storing your belongings seamless. The facility is kept clean and secure.

website is very easy to use, nice facility, great customer support

Friendly staff, great storage space for the price and conveniently located.

The facility I got was first rate!

Jules was very helpful and kind

Jules helped me with move in and was great! She was very kind and answered all of my questions. I feel comfortable leaving my belongings here

Jules the girl that help me on the phone was extremely pleasant very knowledgeable and has great customer service skills what a pleasure to do business with, Dawn (the other person there) was extremely helpful and a pleasure to do business with as well. Fast easy affordable kind of a no brainer. Facility is maintained well and extremely clean easy access all around good deal

They Need to get carts that work

Customer service is excellent and the facilities are very nice.

Good location, nice units (clean) and great customer service.

Dawn was very knowledgeable and helpful. Facilities are clean and climate controlled. Would recommend this place to my friends.

Super friendly staff, i ordered one unit (smaller) online when i got there they didn't have it but instead of turning me away the offered me a much bigger one for the same price. I highly recommend this place

My boyfriend and I needed a storage unit last minute when we moved here a few weeks ago, and we could not have been happier with Bee Safe Storage. There were plenty of options when it came to sizes, and we found just what we needed. It was really clean and felt safe and secure. It was easy to reserve a unit as well as cancel when we no longer needed it, and the price is great. Definitely recommend!

Great clean facility, very good customer service.

Great and clean facility.

I love it because it is safety

The great description of unit sizes and being able to reserve and pay online.

Nice and clean respectful and friendly staff

It’s getting more and more expensive. Started out at one price and paying twice that now for the same unit.

Easy, efficient and helpful staff

Extremely pleased with my visit to BeeSafe. I was given a tour and lots of helpful information when I inquired about a space. Kenzie and Morgan friendly, courteous and the facility was clean, secure and even has supplies for purchase and a truck available for move-in. Well run--I'll tell my friends.

Great personnel. Kenzie and Morgan were wonderful.

The customer service and user friendly process has been amazing. From the woman I spoke with over the phone to the office employees I met with to look at the storage and finalize the purchase, they've all been super friendly, inviting, and made the process so smooth. The facility was spotless and just seemed very well taken care of. The whole team rocks!

They don't accept regular log, they selling $18 log, maybe its ok for others ,not like me.

DO NOT RENT HERE. THEY STOLE MY MONEY AND KEPT MY LOCK. I NEVER MOVED TO THIS TOWN, BUT ACCORDING TO THEM, SINCE I MADE THE TRANSACTION ONLINE, I LOST MY INITIAL FEE. THEY GET YOU BY SAYING YOUR FIRST MONTH IS FREE, BUT IT IS ABSOLUTELY NOT. THIS IS A SCAM!!!

Clean Storage. Great Price & Customer Service

Morgan did a stupendous job on explaining not only the discounts & the temperature. She also explained too me how important it is to follow the rules. Even more so during the pandemic. She should own the joint!

Morgan and Kenzie well I would say they are great at their job but you already know that! Would you this again thank you Morgan and Kenzie!

Definitely will be using this storage as my go to! Thanks to Morgan and Kenzie for helping me out so much, I love their professionalism.

While using bee safe storage I am always met with friendly and professional people like Morgan and Kenzie. They are always helpful with any questions or concerns you may have while using their services. I would really recommend going to Bee Safe Storage if you are looking for a nice storage facility for your things. I’ve never had a problem while going here and will continue to use this company! If you are interested you should check it out and ask for either Morgan or Kenzie if you have any questions about Bee Safe Storage, they are really helpful!

I am so happy with the customer service of Morgan and Kenzie! They were very welcoming and professional. And on top of being very nice and respectful, they helped me with any questions and decisions!

This facility is wonderful. Got some assistance from two helpful girls Morgan and kenzie. They were really patient and diligent throughout my process and time w them. Would definitely recommend this place to friends and family

Not ony was the place nice, the employees were even nicer. Morgan and Kenzie were very professional and do their jobs so well.

I love this company and they were very well organized and helpful. Two individual, Morgan and Kenzie really sparked my day and they were very professional as well. 10/10 recommend.

I’m a college student and I desperately needed a storage unit and after looking around for a while I found this place. Bee safe is the best storage facility with the best prices. Kenzie and Morgan were non stop helping me and asking if I needed anything while moving my things. They give out the best customer service and I’m definitely coming back here next summer!

This place is the best ! The staff was so kind and helpful to my family and all of out needs as we move to a new city. The facility was clean which was so nice especially during COVID-19. The General Manager, Kenzie, was so kind and welcoming as soon as we walked through the doors ! My family and I will definitely be using Bee Safe Storage from now on and I recommend everyone to go check out the Pflugrtville location for the best customer service around !

great service, morgan and kenzie were very helpful and did a great job.

I would DEFINITELY recommend renting storage space from this facility! The staff, especially Kenzie and Morgan are so professional and helpful, and genuinely helped my family and I through the process of renting a space and made it SO easy for us to do so. We were so pleased with how clean and well-organized the facility was, and we feel extremely secure in our decision to rent from here compared to other storage facilities.

Went into Bee Safe Storage a few days ago and was helped by Kenzie and Morgan and was very impressed by tprofessionalism these two young ladies presented. Facility was very clean and well kept with everyone seem to be doing their job. Storage space was also very nice. I was very impressed! Thanks y’all!

The best place ever! All the workers were super helpful and extremely sweet. The process was quick and easy thanks to the workers. If you end up going, ask for Kenzie and Morgan! They provide top notch customer service and were so welcoming. 10/10 recommend will be coming back :)

my family and I are moving and we rented a space to help store some of our belongings before the big move. The SM, Morgan, and the GM, Kenzie were so kind and helpful with helping us situate ourselves. The service was amazing as Kenzie helped us bring some boxes in to store! The office itself was very clean and well organized with the two lovely ladies helping every step of the way!

I would 100% recommend this place for any storage need! I had the opportunity to speak with Ms. Kenzie personally and she was wonderful! She gave me details that I didn’t even think I needed to know! If you need a home for your extra belongings, just contact them and they will make the whole process a breeze!

I’ve never rented storage space before but the girls who helped me, Morgan and Kinzie, were incredibly professional and helpful. They really made the whole process a breeze.

The employees Morgan and Kenzie were so helpful and the definitely knew all their information about the place! Everything looked very well kept up and we were fully satisfied with their service!

Finally found the place! I have been looking for a storage place for a while now and Kenzie showed me 2 units that would suit my needs and just about the size I need. She was very knowledgeable and helped ease my concerns. Now I have a garage that I can finally walk through!

Morgan and Kenzie do their jobs so well! They were very professional and They helped my family and I out in the biggest way possible, they made sure we were good throughout our whole move in.

Great experience overall!! the employees are very nice and helpful, when I went I two of their most awesome employees helped me out; their names were Morgan and Kenzie. They did an amazing job helping me out and were respectful.

Ran by a bunch of irresponsible teenagers. Dawn was the best miss her.

Beesafe is awesome they have a beautiful facility well maintained and managed. If you’re looking for a place to rent I highly recommend you choose them as your store. The staff Kenzie and Morgan are always eager to assist you. Don’t read these bad reviews they seem fake to be completely honest. You won’t regret your time at Beesafe!

My experience and be safe storage was so great and a hospitality for Morgan and Kenzie Was beyond. They are great workers and are very polite. They are very respectful as well.

My company needed a storage facility rather fast to house our COVID-19 medical supplies. We looked at a few units for weeks and none of them had everything we needed EXCEPT Bee safe! Kenzie & Morgan have been the best from day one. What I appreciate most is them calling me to let me know something has been delivered to the facility seeing as how it’s been an issue for the delivery guys to contact our company prior to delivering. I would highly recommend them any day!

DONT RENT AT THIS LOCATION. Don't waste your time. The gate is never working. The 2 girls in the office Are RUDE. They act like they are 15. They are Disrespectful. They are never in the office. They are always goofing off. They act like the customers are and inconvenient to them. I wish i could give half a star. MOVE ON DONT RENT HERE. Manager Morgan and Kenzie need to work in daycare so they get paid to be a kid

So relieved I found this place! The area was super clean and the staff was very helpful and professional. Morgan went over the pricing, which was very reasonable, and Kenzie showed us the actual unit. The security looks to be top notch and I feel really good about storing my items here. Thank you so much!

I absolutely love this place. Morgan helped us get into the best unit for what we needed at the time of us moving into our new home. The whole staff there was very professional and outgoing. I would definitely recommend them to anyone who is looking for a good storage facility. Thanks again guys!!

This is the worst place ever. The store manager ( Morgan) and the General manager( Kenzie) are both children. No matter when I would walk in to the office they would be goofing off and horse playing. They are in no shape to be running and office. I stored at a REAL CubeSmart location and the store manger and the General manager at that location were very professional. I only moved to this location due to it was closer to my house well man I made a mistake doing so. I am very pleased that I have moved my things out and went to a REAL CubeSmart. DONT waste your time or money at this location ran by a bunch of kids. I have come in to the office and they are making copies of their face and hands ( to me wasting company money) . I have come in and they come in from the break room and they are out of breath and say they were sorry they were working out. Man get paid to work out must be nice DONT RENT HERE

I did some A/C Maintenance for this storage. We couldn’t help but to leave a review. There staff is wonderful, nice & patient. Morgan made sure we were all good throughout the whole project. I can imagine how she treats her customers!

The gate was wide open all weekend long and the renters were not notified of the security breech. Not happy about that. Otherwise, the facility is spotless and very, very nice. The prices are fair as well.

The best storage units! They have cylinder locks and 24/7 security cameras for extra peace of mind. Also indoor climate control space includes 3 carts to move big items in and out of your storage units. Clean spaces and super friendly staff 5/5

Bee Safe Storage is by far the best storage facility around! Very clean and great management!!!

Fantastic staff, pricing and facility. Highly recommended.

Kenzie and the staff at Bee Safe Storage was amazing. They really helped me with my decision on a nice size space and ensured me that my property would be cared for. This is an Awesome place NICE, CLEAN AND QUITE. By far the best decision I made by going with them ??

Kenzie was amazing at helping me with prices and very intelligent and know exactly what she was talking about i had an amazing experience at bee safe so excited to know my stuff will be safe ????

Excellent! Clean! Friendly!

The whole team was helpful and patient with my mom and I. I will always recommend them.

If you ever need storage Bee Safe Storage - Cube Smart is the place to go. Dawn the Store Manager was the kindest person you would ever want to meet. This place is phenomenal. The place is clean and secure. I would highly recommend. Oh and they have AC in most units and a wine cellar

Ms. Kenzie and ms. Dawn were very Helpful and made my experience enlightening and worry free. Great customer service!!! Highly recommend for any of your storage and/or wine storage needs! Place is very clean and customer friendly/welcoming.

Nice new facility, friendly staff and reasonable prices. Planning to move my things from Public Storage here for even a better deal.

Great staff! Clean facility and the ability to rent their truck made this experience awesome! If I need space again, this will be my only stop

From start to finish everything was a breeze. Dawn is a great asset to the business because she adds a personable effect that makes the transition from home to storage unit less stressful because you know you’re in good hands. The facility is nicely kept, clean, & the customer service is great! I’d definitely recommend BeeSafe. Hands down.

Best storage facility in the area. It’s brand new, very clean, and management is great.

My initial experience was a rocky start for sure, but the new staff was tremendous at fixing communication gaps. My only recommendation is being aware of the specific lock required for thier unit. You can't get away with any luck but a cylinder one so they'll sell you one, but if you want to buy one prior you might save a few dollars. But I always knew what was happening with my bill and they were always ready to help with questions. Facility was extremely well maintained so I never worried about the condition of my unit. They even have a truck for rent that's extremely helpful for moving in and out, and it's also super affordable. Only a $100 deposit and it's completely refundable as long as you're responsible with it. All in all I'm grateful for the steps to improve from prior and I'll highly recommend them for people in the area

Very friendly and helpful...

We are loving the location and the service that bee safe storages provides. It very convenient and the staff there are great they go to the extreme to make sure we are satisfied. Great and safe p[lace to store you goods!!!

Dawn provided the BEST customer service -- very welcoming, gave thorough information about the lease, and walked me through my gate code and storage lock. The space is new, clean, AND has music to soothe the ears in the storage space.

Dawn was patient, caring, detail oriented, patient, friendly, attentive, patient and oh, did I mention patient. She made sure I knew how to use all of the facilities. I love the new storage facility. I will feel very comfortable leaving my worldly goods there. She's a great assess to your company.