CubeSmart is the cleanest storage facility I’ve even seen. Great Job - Shannon & Anita for making my transition so smooth! Ya’ll are awesome.

Very nice ???? and polite at the store

Always crazy moving but Anita behind the front desk made sure the unit was ready asap and had the absolute most welcoming and warm-hearted customer service I’ve experienced in a while so I felt the need to leave a review. Thank you for your help.

Yes Sharon Anita for the cube storage very helpful person very beautiful personality very smart about what she's doing and very helpful

Helped my friend move into a unit. Staff was nice and helpful, the place has cameras & code activated elevators for extra security.

My mom and I got our storage unit, we were impressed by how clean and spacious it is and how helpful the ladies at office are. I highly recommend these storages.

One of the better storage unit facilities I’ve ever seen. Very clean inside, staff is super friendly and helpful, and everything feels safe and protected. Not to mention the extremely affordable rates and promotions! I would recommend this spot over all the other ones if you’re looking for something off Austin Hwy.

Sharon was Super friendly and knowledgeable, units are clean and well maintained. Ac units are excellent! Property is lit and plenty of security camera to ease your mind!

The location was always clean and it was always safe.

quick and easy! very nice employees

Great staff Anita Mgr very helpful. Clean facility

easy and convenient process from start to move in

We love our storage here! Clean facility, secure, and friendly helpful staff.

I met Miss Annette she was a very welcoming and informative nice lady. Place is very clean! So far so good!

The young ladies up front were wonderful, Today i moved everything out of my storage unit and into my home! Very safe, very secure, amazing management!

I've been renting out a unit with this location for a little over a year and have NO complaints! Anita and Sharon have always been so helpful with anything I've needed. They keep the building very clean. They do walks often to ensure this and will even personally reach out if you forget to lock your unit(as a busy mom this is a blessing!) Always reminding me of upcoming payments too which I really appreciate. If anyone is looking to rent a unit and want to know they will be taken care of..THIS is the place !!!

Front dest personal was extremely helpful.

Very friendly and helpful office staff, clean facility, easy move in and out!! Highly recommended

Anita provided amazing service by addressing all of my questions and offering suggestions. She was very informative and friendly too.

Great guest service! Very professional and quick process on renting unit. Definitely recommend this storage facility if you want your items in a temp controlled storage.

Great experience moving in. And my move out was also great. Sharon gave wonderful customer service during my move out!

We have had another storage unit for awhile. It’s been easy to work with and got a second storage unit until I can really move everything

Didn’t use it they are just messaging me for no reason

Sharon was amazing, all my questions were answered in a very friendly and professional manner. I am now the owner of a 10 x 10 storage unit.

Awesome service!

Best and safe place to store your belongings. I would highly recommend this location to friends.

Anita was very nice and helpful. The building is clean and secure.

Great customer service and clean place.

I recently closed two of my storage units here after more than 3 years of use. During that time I found Sharon and Annette to be helpful, courteous, and compassionate to my needs. While I am glad to no longer be paying a monthly fee to store my "stuff" I enjoyed the consistency and worry free atmosphere. I was never worried that my belonging would be damaged due to climate or unforeseen circumstances. Would recommend and will use again.

The lady I spoke with was very nice and explained everything great

This Cube Smart location is clean, organized, and secure. Anita is simply the best! She was a tentative, friendly, and so helpful! She made us feel like the most important people in the room. I am recommending all family and friends to switch to Cube Smart.

Great service! Anita and Sharon are the best ! I highly recommend this location !

It has been nothing but a pleasure having a unit at the Austin Highway location. The ladies are always very helpful, the location is clean and easy to access. The other day I forgot to lock my unit and I received a phone call letting me know. The attention to detail is very much appreciated. Would recommend this business to anyone looking for storage space!

Such wonderful customer service! Love the ladies that work the front counter. The storage units are clean and building feels safe and secure for our belongings! Store #5333 austin highway

They never addresses the absolute terrible smell that permeates the building and kept jacking up prices. Went from $70 for a 8x10 to $187 within 2 years

Very nice and friendly.clean

My disappointment here is on several levels. A remodel on the floor I’m in makes getting on and off the elevator not as easy! And they upped the rent without notice! About 18% rate increase :( also, the space is supposed to be air conditioned…. My space is frequently 89 degrees. When the elevator stops on the other floors it’s cold in comparison. Great location - great access - offsite cold and inconsiderate billing and communications - local staff just seems frustrated as they are the ones that take the brunt of the “corporate” decisions :( Edit: instead of fixing the elevator, a note was placed obfuscating their responsibility and putting the burden of the elevator malfunction on the tenant…. Didn’t we learn to take responsibility in kindergarten?

Mrs Anita very helpful, super friendly and great customer service! Awesome ????

Best service, storage unit was clean and ready to go

Very helpful, quick and easy. My family rents a unit here and so do I. Good hours and helpful employees. THANK YOU!!<3

Sharon was super nice and helped me reserve my storage locker. The only thing I wish I would have known was that you have only "5"seconds to get into the elevator and then we had no choice but to call the emergency number, that didn't go to well. We got in and didn't need to know anything else, but that we needed to hurry to get into the elevator within 5 seconds after hearing a beep. I didn't need to know how to use the code, that was the easy part. Please don't say, "Omg" because I couldn't hear you. That scared me. Sharon was sweet though, she wasn't the one who was impatient on the phone, because we couldn't understand what she was saying.

No issues, clean and easy access

Anita provided us excellent service - and the location was also very clean ! Highly recommend

Annette is always so professional and helpful. I really appreciate her !!

I love the service we received! My sister found them and the over the phone service was exceptional and the price was right so she sent me. I rented from Anita on Austin highway in San Antonio and her attention to detail, pacing of explanation was perfect to take in all the information and get set up on auto pay. Thanks for the client centered service!

Why do you continue to raise my rent? I have had 6 units for 2 years. Give me a break!!

Anita did an amazing job taking care of everything we needed.

Anita was just great

My overall experience with CubeSmart at this location has been GREAT! Anita is awesome!! always very helpful, because of her my experience has been more than excellent! Highly recommend the Austin Hwy location. Excellent customer service! Thank you Anita!!

Anita is wonderful. Great place to store your things.

Mrs Anita very helpful, super friendly and great customer service! Great location

This place impressed me so much! It was so clean and nice. I was so happy to find a nice place.

Anita was the best. Great Service!!!!

I loved that i didn't have to worry about insects in my stuff

Excellent service from Anita!

Hyper easy and really thorough facility. I am really impressed and just signed onto a unit and am genuinely pleased with the introductory phase of storing my belongings here.

Great place. Anita and staff are wonderful. Only place I’d ever use.

Very Helpful and Friendly, Much Appreciated.

Facility’s were nice, Anita was so nice and helpful, such a sweet heart! She helped me find the unit that was right for me!

They way they were helpful and sweet

Great service and support from Anita and Margarita. Much appreciated!

Very clean, great customer service

It was convenient, safe and secure.

This place is excellent. Great customer service and a very clean environment.

Fantastic experience at CubeSmart. Everyone was extremely helpful. The place was very clean and very put together. Highly recommend to anyone needing a unit that feels safe and well-kept.

They were super helpful with everything and even gave me a tour before I officially booked. The reservation didn’t cost anything and I was able to see what I was getting! Pretty good pricing too :)

Good experience with all the staff.

If your your looking for a very clean, well maintained storage facility this is the place to be . The prices are competitive so you have that to deal but they have daily deals that you can possibly be discounted on but more importantly than that the staff more specifically Margarita she’s a Saint very knowledgeable, professional and courteous. She’s very helpful and the main reason I store my things here because I feel it’s a safe environment to be around. The other older lady not so much but that’s my opinion which is left to interpretation from my own experience. It’s a great place compared to most when you factor cleanliness, convenience, and security. Thank You MARGARITA!!!! for all your help.

The young lady who waited on me was very professional and knowledgeable. Taking her time to explain the details, and not rushing just to make a sale.

Upset over late fees which i had no control of

Awesome place

great looking secure location. friendly staff!

Ms Anita, the manager of the Cube Smart on Austin Hwy. was so helpful and courteous. She was so friendly and answered all my questions. She walked me through the leasing agreement and then showed me my unit and how to work the locks and entrance keypads. The unit has very good security. The access is easy and secure. The elevators are big enough to make moving your larger items easier. They are climate controlled and very clean. The lights come on automatically as you walk down the hallway. I highly recommend this business to anyone who wants a clean, secure, and climate controlled storage facility.

Easy, great experience … the office managers are super helpful and professional. The facility is clean and very well managed. Would recommend to all!

Excellent service!!

Great storage facility!! The staff are always courteous and super helpful with any questions that may arise. I highly recommend Cubesmart to anyone in need of storage whether it’s short term or longer (I was there for 2 years). Many thanks especially to Anita and Margarita ??

I love this storage. It is clean, the staff is always friendly and helpful, and it is climate controlled and a great location. Thank you CubeSmart Austin Highway!

Awesome staff members

The women who work there are super friendly and courteous. The price I paid was cheaper than expected.

Really appreciate all the help and support at the Austin Hwy location. Both ladies in the office are so sweet and helpful! Place is clean and so well maintained!

Anita and Margarita was very pleasant and helpful. I almost got drunk hearing that name. I cut myself and Anita found some gaze and wrapped me up, she is now a Nurse. The atmosphere is well cooked and very clean. I don't regret renting.

Manager was very nice and the price was low only 70$ for 4 months

Great experience setting everything up!

Management is terrible here.

Great service at the Office, and the cleanest self storage facility in the area

The facility is extremely clean, accessible and well lit. It served our needs perfectly.

Incredibly friendly staff. Excellent facilities. Highly recommend it!!!!

Excellent facility with friendly well trained staff and nice safe location. Easy in and out. Highly recommend.

I had a great experience storing at CubeSmart. The staff was very courteous and helpful. I was very impressed by the clean facilities and the space for price.

Really good customer service by the desk person. Nice clean facility with good lighting and good air conditioning. I’d recommend this company to others.

The manager at Cube Smart on Austin Highway (Anita, the French woman) always greets me with a smile and is super helpful. Her customer service is what sets this apart from the average storage facility.

The awesome people you have working for you and the easy convenience

clean and easily accesible facilities

Very friendly customer service, affordable pricing, very convenient(app), 24 hr security, very clean environment.

The locations are always clean, well lite and everything works. The staff was also very accomidating.

Clean, friendly safe and Anita was professional and very friendly.

CubeSmart had outstanding services. We were very pleased and impressed with the cleanliness, climate control, and security. He was easy access anytime we needed it. Thank you very much for all that you did for us CubeSmart!

The lady's that work at the office are AMAZING. Anita, the store manager is fantastic she provides excellent customer service, very nice, friendly, and easy to speak to. I would recommend to anyone got a great price easy access couldn't be more satisfied with my experience with Austin Hwy Cube Smart. ??

Great service is

Was able to do everything online, very clean and had a bathroom.

I felt that my belongings would be safe, due to all the security. Having my own code to get in and out of the facility as needed, gave me a secure feeling.

Anita is such a big help she did everything she could to keep me satisfied with staying with them she is amazing highly recommend her

Second time I’ve used CubeSmart for temporary storage and again a five star experience. Great security, very clean, friendly staff, competitive rates; what else can I say, I’ll use them again.

Very helpful and flexible staff.????

Very clean place ,,good price and good people.

Great experience. Anita was amazingly helpful. She went above and beyond to help me. Very clean and modern facility. Highly recommend!

Everything from start to finish was first-rate and professional. The service at the counter was always efficient and friendly. I highly recommend this storage facility.

Call center was very nice, the staff on property was very helpful in answering my questions. Property is very clean

Service was amazing and the Lady's where Great ??

SUPER sketchy, never any Dollie’s available, lots of trash

The facility was prime. And the attendants as well. Administration was efficient and user friendly. Thanks

Very secure, left safe leaving my belongings.

Well staffed with friendly people. Reasonable prices.

Clean and accessible great place to store

Rip off company. Dont use cube smart

Very friendly, professional staff. It was my first time renting a storage unit. They exceeded my expectations. The facility is spotless.

Excellent service. Warm and friendly reception.

Anita Is the best! Great customer service! I will continue with cubesmart storage ??

Anita was very fast and professional taking care of all my needs with ease. I was in and out it in 15min

Really great costumer service and safer than most.

The facility is clean and well maintained. Access is available 24/7/365 with the personal access code. And the mobile app is rally way to use with great UX design.

Helping friend move and is a nice place but office employee not very helpful. Blamed my friend for the code not being as if she had control over the code. So she is losing money paying for a unit but can’t access it.

My first experience meeting Anita & Maggie was very pleasant. Took the time to get me square away with my storage locker. They are great associates and even left me a gift back in my locker. The units are brand new and very clean. Thank you for helping this process be stress free.

Impressed — Very Nice storage facility!

My interaction with the personnel at the Austin Hwy store has always been good. However, when we were ready to move out of our storage units, Ashley's customer service was beyond professional. The moving out process was seamless.

Margarita was very friendly and professional. She knows what she’s doing. She is very patient with all your questions and knows all the answers. She’s a great asset. Great service!

Margarita was so helpful and professional while I was making a decision to rent space. CubeSmart is so fortunate to have such a positive and patient person like Margarita Ramirez! It’s why I am renting with CubeSmart.

The store manager was courteous and prompt with helping me transfer to a new unit. She gave clear instructions for the paperwork that I needed to complete. The facility is very clean and feels new too!

Smells like a rotting carcass although the facility is new. They don’t know how to use their systems to book a new client.

Margarita was very very helpful well educated about feautures and items in the store and made storing everything easier

This is a clean, well kept facility, but the elevators are annoying. Being that this is a storage facility, the elevators should have a longer wait time and you should be able to hold the elevator while you finish loading everything on, but these elevators have sensors. If the elevators are held open too long, the sensors will mess up, causing the entire elevator to be out of service. Once out of service, it requires maintenance to come and repair the elevator. I wish I would have been told of this issue prior to renting the unit because it is extremely inconvenient. Otherwise, the price, customer service and cleanliness are good.

The staff was very nice and professional . The cleanliness of the facility was excellent.

Great customer services and clean facility

Great customer service. Helpful managers

Walk in greeting very helpful in choosing Space for storage the cleanliness inside and outside. Awesome fast service.

I got very good customer service from our manager at the location. The units were perfectly clean and secure. We got help when we needed it every step of the way.

Great place and well taken care of.

Great place to store items....

Easy rental process, clean units, and a management team ready to help. A+!

I rented a couple of units to store my goods when I moved here. Betty is very nice and patient. The man in the afternoon is also really nice and both are friendly and polite. The place is always spotless and cool. I honestly feel my goods are in great hands here and have slways been treated nicely. Highly recommend this business for your storage needs.

Excellent facility. My stuff is safe and the security is A++. Prices are great and service from personal is A++ also!

This place is affordable, clean and well maintained. However the clerk didn't enforce the city's mask policy with another customer entering the facilities to go to his storage unit. This really upset me as, even though he left before we entered... we kept our masks on the entire visit in case we bumped into anyone else.

Clean place , friendly, fast service - easy access

This people are the best Keila and the other Woman are excellent. I hope increase more my volume business to rent in this location rent in this location again.

Betty was very easy to work with- efficient,courteous and helpful. I have 2 units there!

I stopped in today to see the facilities. The manager couldn’t have been nicer or more professional and the facilities are spotless. Signed up on the spot with a great rate.

Betty was wonderful!

The facilities were always clean and the staff was incredibly helpful.

Great price, great service and a great facility!

Easy to set up and register and pay online- contact less!!

The front desk was awesome. I arrived one minute before closing and was treated awesome! Thank you

Clean air-conditioned facility, easy access, convenient location

Clean and tidy with a friendly staff

Clean facilities friendly staff convenient

great prices and security

Both Betty and Kayla were extremely nice and helpful. Building is clean and feels secure. My only negative or suggestion is that the property should have a security gate. However, the feel of the building, the great price, and the customer service convinced me to go with them. So far, very pleased.

Great service! Vivian is so nice and accommodating. I have a unit and the autopay option is so convenient.

CubeSmart is great! The facility is so clean and I always feel safe. Vivian made my experience memorable! She was sweet and accommodating. My experience has been awesome. Highly recommend!

Kayla was extremely unprofessional and rude. Came in for an inquiry about storage she was eating at the counter and took forever to acknowledge me. Was not very prompt to answer my questions. She is bad for business.

Good

Elevators were down and they make you purchase their special locks. Kinda pricey after everything is added up.

This Facility is always friendly, prompt and super clean. They have been so helpful, I appreciate all the help Kayla gave me on a time crunch move. Thank you for having her and I hope when I get to Las Vegas I can find CUBE SMART CLOSE TO WHERE I AM GOING TO BE! Martha Crawford

So fast, CLEAN, and so easy!! We absolutely loved the person that helped us too! Vivian walked us through the facility and showed us exactly how to access it etc. and then even swept out our storage room right then so we could immediately start unloading our things. Fantastic service and everything was so simple, definitely recommend this place!

Ashley was great she stayed late to help us after we had been driving all day!

Helped a friend move some stuff and was impressed with the facilities here. Friendly staff also.

Great customer service! Clean facility! Convenient hours!

Easy to reserve online. Easy, thorough, and fast check in. Clean storage area. Easy to unload because of double doors and carts. Friendly staff. First month free was actually over $40 because of administrative fees and lock charges.

Great customer service!

Awesome experience! Ashley is so helpful. The facility is so clean. Highly recommend.

Awesome experience from the initial visit to view a cube all the way up to receiving my unit to rent! It’s been a VERY tough week and I actually made the mistake of making my reservation online at the wrong location HOWEVER Ashley was MORE than accommodating with helping me to fix that personal error and getting on board at Austin Highway!!! Warm felt experience from the start and ASHLEY is a GREAT face and service to encounter for any new or current customer entering a CubeSmart location!!!

Ashley is freakin awesome! Great customer service and very knowledgeable and very friendly! Great frals

Ashley provided great customer service and thoroughly explained everything. Totally recommend Cube Smart to everyone

Both agents were very helpful . The facility is very clean.

Wonderful experience. It was hassle free.

Kayla and John were both very warm and helpful in getting us set up with a storage unit. The security appears to be good with multiple safety checks needed to access your unit as well as cameras and automatic logs tracking everything. Facility is clean and well maintained.

Helpful on-site team made sure my transition from a POD to their indoor, climate-controlled unit went smoothly. If your POD has to be on-site for an overnight prior to pickup, know they’ve got great lighting and security cameras covering all the corners to keep an eye on your things!

I went in to Simply get a small five-by-five space to put some stuff in while I was going to be moving here in the San Antonio area. When I went in and talked with the person that was on site, he essentially turned me away. You're telling me that you cannot rent a space to me without having insurance on the space? I know it's against company policy in most cases with storage facilities to not rent to somebody because they don't want to take insurance out on the unit so that was Highly Questionable. The other thing that kind of turned me off was the fact that they absolutely require that you take a cylinder lock. I had bought a lock and it would have worked for the spaces that they have because the latch allows you to have that type of lock. Overall, I was attracted by the promotion in the fact that it was open on Sunday, but the managers General attitude and the fact that he would not rent to me without having insurance or buying a lock for what was basically $300 worth of belongings turn me away from the facility and I went to rent at Public Storage instead.

Ashley was very helpful! She answered all my questions about security in a very professional manner. Her professionalism and courtesy aided me in making my decision to rent at this location.

Very nice and professional staff. Facility is brand new and nice. However... this facility needs to be fenced. Immediate area is full of people loitering, drinking on the sidewalks, shouting obscene language at each other etc. Seemingly homeless woman changing her clothes in the parking lot before entering the facility with a pascode. Not sure if she is living or bathing inside or what. Drive by in the evening before you rent and make you're own judgement. I would never allow my wife to go here after hours alone.

New storage, very nice and clean. Check in process was quick and easy, staff is very welcoming and friendly.

New to San Antonio. This place was perfect to put all my stuff. Nice staff!

Super clean, super friendly, super expedient.

GREAT NEW FACILIITY FRIENDLY HELPFUL STAFF, GREAT LOCATION (FOR ME)