Very clean and easy access. Should have access 24 hours a day.

Lady at front desk was soo nice ( sad I forgot her name ??). Her colleague recently retired she said. I Loved her customer service so much. I had gone there just to take a look but immediately rented ??

I've been renting here for over 2 years and would absolutely move out if I could afford the moving truck and could find help to do it. The price has almost doubled since I started here, and I currently pay over $300 a month for a single storage unit. The rat droppings, spider webs and bugs are insane. And when my storage unit was overcome with mold, management said it wasn't their problem in spite of the fact that even the worker there said the adjacent unit had a mold problem. AVOID THIS PLACE! I would give zero stars if I could.

I recently utilized CubeSmart for securing an RV parking spot and was thoroughly impressed by the efficiency and friendliness of the service. The entire process was handled over the phone, which was not only convenient but also exceptionally well-managed. Efficiency of Service: Remarkably, the entire procedure from the initial call to the final confirmation took less than 15 minutes. This swift and hassle-free process is a significant plus, especially for those who value quick and effective service solutions. Customer Service: The highlight of my experience was the interaction with the lady on the phone. She was extraordinarily pleasant and helpful, guiding me through each step with patience and clarity. Her professionalism and warmth made the process feel very personal and reassuring. RV Parking Spot: The parking spot provided by CubeSmart met all my expectations. It's a secure, key-gated area with surveillance, ensuring the safety of my RV. The spot is also paved and well-lit, which are thoughtful touches that add to the overall quality of the service. Access and Directions: I received detailed directions and an access code to the parking spot, which were clear and easy to follow. This attention to detail in providing precise instructions made accessing the spot straightforward and stress-free. Overall Experience: My experience with CubeSmart was outstanding. The combination of prompt service, exceptional customer care, a secure and well-maintained parking facility, and clear, concise instructions, made this a highly recommendable choice for anyone in need of reliable RV parking solutions. Their approach to customer satisfaction is commendable and sets a high standard for the industry.

Best service and protected storage..

Fast easy and Reuben was incredibly easy to work with

Customer service was unmatchable. RUBEN was so helpful during the time I had my storage unit. Best customer service around!

Great customer service by Reuben and Robin at the Wylie location! Reuben was most helpful if assisting me with size selection and Robin made my experience on moving day very easy. Pricing is great! I highly recommend using CubeSmart.

Units very clean and service very friendly and helpful

The staff is very helpful and professional. I would recommend this company.

Fantastic experience to rent a unit online. The app is super easy to use and I like how it has your entry code for easy reference. Contacted Reuben via email to get the initial lock code into the unit so I could put on the new lock and he was very responsive and clear with his directions. Really appreciate how clean the entire area and unit is, very easy to access and unload! Reuben was delightful and on top of things when I stopped into the office to drop off & return the initial lock.

Ruben and the staff here are amazing. Best customer service, amazing people and the pride they have for this place shows. Best storage place you will ever rent in….promise! It was tough leaving, but we moved out of the area!

This CubeSmart and its employees are amazing! Great communication and extremely helpful when needed. Would highly recommend this location.

Amazing storage, I’ve never had a storage help me out so much and I am very appreciative. I would definitely recommend this place

Not safe or secure. Multiple instances of 30'+ camper trailers being stolen. Beware!

Super easy

Rueben was an excellent salesman and provided all the information on storing my boat . He took us on a tour of cubesmart and we were able to choose a good spot. Rueben made the process easy . I would highly recommend cubesmart to store your personal belongings.

Great service from ruben and his assistant highly recommend!!!

Easy to reserve and pay online even I can do it. Robin at the office was super friendly and helpful when I couldn't find my unit. Thank you, Robin.

Ruben made my experience with upgrading my storage super awesome. He is friendly, helpful and timely.

I had my unit for over a year, Ruben and crew are kind and helpful, even when late on my payments . The facility was always safe, secure and clean. I will forever appreciate this location (Wylie), one of their associates stated "We care more about relationships than money." Which is refreshing, I highly recommend ????????

Always great service. Friendly and helpful. Ruben runs a great facility

The agent was friendly and helpful throughout the process

Very friendly and courteous customer service! Great please to do business with! ??

The staff is so friendly and helpful!! They were genuinely trying to give me the best deal on our storage unit and find out what would work best for us. There was no pressure or "sales job," just respectful, friendly service. It was so refreshing, and I HIGHLY recommend this to anyone looking for a clean, convenient, safe, and affordable storage place.

Straight up. Clean and nice facility. And staff has always been friendly and helpful. Been with CubeSmart renting two units for almost 5 years now. Why the 1 ??? They have raised our rates more 100% in last two years. We were at $78 a month on the larger unit, 18 months ago, and just got a letter last night that rate is going to $176 a month. People can be amazing, but Owners can destroy relationships in an instant. Worst thing, we had inquired two weeks ago about getting a second 10x10 unit, and giving up a small unit. Now we move to Public Storage.

Mr. Ruben is tge best. I love this place. Excellent

Ruben deserves 10 stars. He is professional, polite and runs his facility with pride. We rented 2 units from him and when we moved out, he made it as seamless as possible. If ever you need a storage solution, this place is your best bet.

I’m so happy I chose this location to store my items before the big move. I accidentally locked my storage unit wrong and Ruben made sure to check on my unit everyday. This facility is clean and ran by a fantastic manager. I had nothing but a pleasant experience.

Quick and professional

Easy to reserve unit. But poor first impression as I am unable to access my unit due to the fact they put a key lock on it instead of a temporary combination lock. I was unable to leave through the exit gate and had to wait for another vehicle to come in through the entrance gate. And when I went to the office during office hours, no one was there.

Great Place!!! Ruben is a great manager and is great customer service. Highly recommend

The building was clean but very narrow hallways and doors to the units. Hard to maneuver furniture in. The buildings are poorly designed to get more units in and make more money. Also, on day of move in, we couldn’t get out of the lot! The automatic exit gate was not working so I had two men push it open so we could drive out! Not a pleasant experience at all!

This place is a great place for storage! Staff is great and easy to work with! Facility is clean and secure!

Good price, very clean units and great customer service.

This company closed my storage unit and canceled my account with out my knowledge in the middle of me having a situation. On top of withdrawing $25 out of my account but had ABSOLUTELY NO knowledge they had my card on file. i never said that was okay. I even REMOVED autopay 3 weeks ago ! They Stole my money! i feel very taken advantage of.

Mr. Rueben was very pleasant and helped me get the storage I needed. Thanks so much for being an awesome person with fantastic customer service!

I have not had any problems with this facility. They currently aren't allowing customers on the property after hours due to a water emergency issued by WFD, but while it's a pain, I understand it. Everything else has been great! The office staff is always nice and I spoke with someone at the national call center for the first time when I called to reserve my 2nd unit (for moving purposes) and he was an absolute pleasure to talk with! The pricing is fantastic and their facilities are clean and well maintained!

Immaculately clean covered storage for our motor home.. Excellent sized spaces. Extremely helpful office staff.

The staff is great and I feel like our things are truly protected there.

Neat, clean and a good price

The staff are amazing, Ruben the manager is so knowledgeable and fantastic. I needed a place for my household items for a short time to make a move. Ruben made it so easy ,he explained everything and put me at ease. He made me feel like I was family. If I could give them more stars I would, I highly recommend this storage unit.

Glad to be out

Staff was knowledgeable and very helpful in setting up my storage cube. I am so excited because this is a reasonable monthly price! Love the climate control. The contract signing was extremely easy! My favorite part was the no-contact setup process! Everything was waiting for me inside my storage cube when I arrived for the first time! Bravo CubeSmart Self Storage and employees!

Easy, effortless, and professional. Rueben, the manager is the epitome of customer service. I have referred numerous people to this specific location because of how Rueben treats his clientele. Thank you??

Quick and easy. Haven't had any problems, leaks or bugs in the unit.

Great friendly staff

These guy's are fantastic! Very kind to me when I needed it the most! Reuben showed such compassion and we shared a few good laughs too! He took me on a tour and showed me how to get in and out of the facility. Highly recommend if you need a storage unit!

CubeSmart is very clean and convenient! The sales guy Nathan, is extremely helpful and made sure we knew exactly what we were getting and it fit our needs. Highly recommend Nathan and CubeSmart!

My wife & I just moved in from Arizona and needed a large unit for a couple of months. After checking lots of prices it looked like we would have to drive an hour to a small town to get a decent rate. Then we found CubeSmart! They have great online rates, the manager and staff were extremely nice and courteous! The 10x30 was just what we needed. Thank you CubeSmart in Wylie. Texas on Country Club!!! 5+ Stars!

In addition to the great location of the units, the staff...in particular the site manager Rueben...are absolutely the best I have ever dealt with in off-site storage locations. Rueben has been extremely helpful in helping me choose several units to utilize....the process to get me in was quick and efficient. I recommend Rueben and his staff to all who have temporary storage needs!!

Was in a hurry and Kali was so nice and efficient. She knew I was on lunch break and took care of me very fast. Facility is nice and clean and I feel my things will be secure. Thanks Kali.

Excellent experience, I reserved a unit online and it was ready for me when I arrived. I'd highly recommend this facility for your storage needs!

Reuben is always super helpful and professional!

They always go above and beyond at the one I am at in Wylie. It’s clean, the staff is great.

Cube Smart (570 Country Club Rd, Wylie, TX 75098). Be *Cautious* when reserving storage at this facility. False advertising of storage size inventory online. I reserved what the website stated the last 10 X 20 online. Due to stress and time constraints of moving I was even more excited I would be getting 1st mnth free as well. However, when I went in the next day sign contract with my furniture to store immediately in storage. They didnt have the 10 x 20 I reserved but( 2) 5 x 10s next to each other . With a divider in the middle two separate units. FALSE ADVERTISING I kept the storage. 2nd issue one of the units had a door jam and would not lock. Manager Rueben hired their 3rd party vendor to fix door Jammed on both sides. All my living room furniture is in place. They ended up damaging my leather couch. And did not inform me. I have been going back and forth with the storage unit as they wont share information to me on the Third party name , company information. Still waiting for them to reimburse me what they agreed upon for half of the damages. Although they claimed I could of damaged it myself. Seeking Legal action RIDICULOUS

Ruben is the best

CUBE SMART WYLIE So nice. The facility, the staff, the location. Extremely convenient. So happy I decided to utilize this unit so close to my home. If I need to move items to make room for guests, I just 'pop em' in my unit. This property is only 1 mile from my house. Very reasonable. Cheaper than other storage places in town, and NEWER!!!!

The reason I rented on the spot is because The manager Kali was amazing. She knows how to build the relationship that makes a business succeed to being the best in the market. Please keep her on board. She is excellent!! She gives you all a 10 star not a five star rating.

Rubin has a wonderful attitude, he was so helpful and worked hard to make sure we was happy with everything, thank you,

Great customer service and made the process of getting our unit painless and quick ! Also very clean units!

Kali will always help you to the best of her ability. There is no one else that I would rather help me. Keep up the good work cube smart and Kali :)

Nice, clean storage place. Friendly and helpful staff!

Very friendly service. All are needs were met and the store manager was great. Definitely recommend this facility for storage units and auto storage. Wylie, Texas location. Have been using this facility for 2 years.

Reuben was just wonderful! I had been with Morningstar Storage (originally Storage Space) since 2015 and over the course of that time they raised our rent by $100. I was notified that they were raising our rent AGAIN to almost $300 so I decided it was time to look for another place to call our storage home. From the first phone call to the last goodbye Rueben and the costumer service associates I’ve had have been nothing but welcoming and helpful. These guys really know customer service! The storage place itself is very nice and well kept. We also are saving $100 dollars by switching. I have a feeling we will be with this company for a long time.

Wonderful, clean location right by our home. Fantastic customer service.

We recently moved to Wylie, Texas and were in need of a storage unit. We stopped by CubeSmart #6491 to check it out. As we entered the office we were greeted by General Manager Reuben Ponce De Leon. I must say our experience was wonderful. He was extremely friendly and courteous. We’ve been to other places and were greeted by a “just give us your money and leave” associate. Not here though. Units are new, clean, climate controlled, well lit, and nice. Definitely a 5 star rating from us.

Kali is very professional and helpful agent I have ever worked with. She helped me organized and corrected all my information due to my account has been locked out and never received my notifications. If you need to find storage space, come here and ask for Kali. Excellent customer service!!

(Translated by Google) Alright (Original) Esta bien

Every experience I’ve had here has been stellar. Rueben and Kim are two of the sweetest people you could hope to do business with and you can’t ask for a better facility. Bring them all your stuff! ??????

great person i dealt with her name was zuly...really good people and listened to me while we were getting a unit for me.

If I could rate this place 10 stars, I would. The customer service is SPECTACULAR. Reuben and his assistant went above and beyond to make sure my move-in was perfect. Thanks again for all the help. You've made a life-long customer!

Very clean, large and open with easy access to all units. The price was very competitive.

Ruben was very knowledgeable and friendly I had a great experience there

Friendly, competent, and helpful staff. Clean, secure and well organized facilities.

Reuben gave me a tour and went over all my options. He pointed out some things that I had not thought of. Great experience, facility and service.

Mr. Ponce De Leon was so polite and helpful; he really made this rental experience top notch. The facility is VERY clean, spacious and well kept. I would most definitely recommend it to others.

Ruben was Great!!

This Cubesmart is by far the best storage facility I have e ever step foot on. Managers are extremely helpful, professional, and courteous. Definitely recommend them. No I am not being paid to say this either.

Great place, all concrete parking. Kim was great to work with and very helpful.

Friendly staff who worked to find what I needed. We want a 10x5 unit. All the outside units were 10x4. We had to get a climate control unit to get a 10x5 which was more expensive. Otherwise was ok

Met with Reuben today to pick out a spot for my 40' 5th wheel. The place was very clean and organized. Rueben was very friendly and knew what he was doing. He was very flexible and allowed me to change spots shortly after we had settled on a different spot. No worries and no fuss, he was glad to help. I'd gladly recommend this place and Rueben in particular, to anyone needing to store a large vehicle.

Joshua helped me out. Good rates and friendly dude

It was quick and easy to rent. Very clean facility. Everything was explained wonderfully and received a tour of the facility. Very nice customer service!

Joshua made my bad situation turn into a great experience. By the time I was leaving the office I had forgotten my woes. Great job guys!

Very nice and clean storage buildings. Extremely nice staff. Overall great service.

Joshua gave us outstanding service. It was all quick and easy, going to be staying for a while!

Excellent job!

Staff here are really friendly it's a brand new location, well lit, accessible, clean and very secured.

Ruben is extremely helpful and knowledgeable. Facility is clean and convenient.

This CubeSmart location has been perfect for us. The staff was incredibly helpful in making sure we were taken care of and made moving across the country easier. They provided a lot of details and images to make sure we knew what we were signing up for before we arrived. Truly the nicest service you can ask for.

The store manager is really nice! Nice and clean space

Very well spoken, and consumer oriented staff. It was a great experience, and I will definitely recommend and do business with them, again.

These guys, Rueben the GM and Joshua the Store manager are just super. I am storing my rv there and from the moment I made first contact with these guys it has been nothing but phenomenal. Each time I go in to check on my unit, I try and make up storage questions so I got an excuse just to speak with them. On top of all this, the place is extremely clean and well maintained. If I could give them ten stars, I would.

Very friendly. Happy to have a unit here.

This was the best experience I have ever had signing up for a storage unit. Joshua was so helpful and really went above and beyond throughout the entire process. The storage units are clean and well managed and all of the staff is nice.

Moving is challenging and extremely stressful. Joshua, went above and beyond our expectations to help us find the perfect size storage unit for our belongings with a genuine smile and a great sense of humor. I highly recommend Cube Smart for it’s value, clean and well kept facilities, but also for its amazing customer service!!!

Came in on a Saturday to get a unit, was in and out quick and had excellent service from Tiffany! Very open, clean facility. It was pretty hot out and the cold water bottles were a nice touch. :)

Ruben and Tiffany both are so professional yet they treat you as family, genuinely looking out to give you the best value for your dollar!! Every time you walk in the door they greet you by name, because you're not just another storage unit to them, and they offer you something to drink and truly make you feel right at home!! I highly recommend CubeSmart as you will not be disappointed!!

Reuben was great to deal with. He made me feel right at home. I needed to rent a space and he had me in and out in no time. Nice, clean facility and the staff is great.

Great place and service!!! Rueben and Tiffany will take great care of you. Clean place, secure; cameras everywhere. Met the need when we needed a place to store our stuff.

After searching all over Wylie for RV storage we finally found a clean, gated, friendly staffed place to put our fifth wheel. Tiffany was very helpful and easy to work with! Prices are competitive.

Reuben was great- my wife and I had no trouble working with them even though our stay was short. They made sure the storage unit was clean and their security made us feel like our belonging were safe and in good hands. VERY friendly staff.

Brand new place. Super nice & Super Clean! Prices were VERY competitive. Ruben, the manager was extremely helpful and we got the best RV spot on the property!

Super nice people to do business with, it was very easy doing paperwork and its a very secure Facility. Very new and very clean.

Tiffany provided great customer service and was very knowledgeable and detailed as to options and the cost associated with them.

Exemplary customer service! The whole process took less than 20 minutes. And the pricing is competitive! Very pleased.

Excellent service!! Tiffany was a huge help.

Nothing but a positive experience from the moment we walked in. The front desk employee who helped us find a unit was so nice and accommodating! He even brought us cold water bottles as we were unloading our packing truck. Would definitely recommend this over any other storage unit. Brand new and very clean!!