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Insider Reviews

CubeSmart Weekly Insider

CubeSmart-Weekly-Insider

Hello! Here's our weekly roundup of storage reviews from our customers around the web.

You Said It!

…In Reviews

“From the initial call to reserve our storage area to our first visit to the actual site we have experienced nothing but excellent customer service.  The representatives were all polite and knowledgeable about their product.  We spoke with Jessica at the Call Center as well as Samantha and Chantal at the Leominster, MA location.  Chantal was the representative who showed us our unit (which was easily accessible and clean), took our payment, gave us our lock and explained the details of our transaction.  There has to be a good team in the upper management who train their employees well in order to have such consistent, above and beyond service.   So far we are extremely satisfied and anticipate that this level of customer service will continue.  All of the employees are to be commended!”
Lisa A. via Yelp | Gardner, MA

“Good size, clean and well managed storage. Patricia was great in helping us locate the right size and right location of our unit. Moving in last week was smooth and relatively easy. Thanks”
Girlamo50 | Boston, MA

“Great service, clean facility, friendly people.”
Bob A. via Google | Lewis Center, OH

“The gentleman who took care of us was very polite and knowledgeable. He answered all our questions and showed us the unit we subsequently rented. The facility is very clean.”
Charles C. via Google | Libertyville, IL

“I’ve been with CubeSmart for too many years to count. There can’t be better managers than Matt and Karen. They are always there when I need them because I have two storage units to juggle, rented at two different times, so two different due dates. Thanks guys – I appreciate you!”
Pamela D. via Google | Austin, TX

“This location is great and the staff is super friendly, professional and helpful. One of the managers at the location, UB, was so kind That when I explained to him that I was going to assemble pallets for shipping in my storage and I was worried about the size of the doors, he took the time to go and measure the unit door, the main door and even the elevator to make sure that I was going to be able to move the pallets without a problem. He totally went that extra mile, and every time I see him around he is super nice, offering to help and making sure that everything is going well. Totally recommended!!”
James S. via Google | Austin, TX

…On Social Media

Featured CubeSmart Jobs of the Week
Facility Service Manager – Malvern, PA, Nashville, TN, Laurel, MD

CubeSmart seeks a professional and talented Facility Services Manager with multi-unit experience to join our growing team. This individual will manage construction and R&M projects in an assigned division, working with contractors and field teammates to ensure that facilities are properly maintained. This role also facilitates Divisional capital projects and manages service agreements.

Marketing Associate – Malvern, PA
Works with Director of Traditional Marketing and Partner Development to define and execute marketing efforts, including the planning and implementation of direct response and lead generation programs and means of tracking and evaluating these efforts. Responsible for maintaining and deploying marketing messaging for Store systems (radio, digital display, and electronic and manual reader boards) based on approved promotional content calendar. Assists with copywriting and editing for all marketing channels (emails, brochures, social media, direct mail, etc.) to ensure effective and consistent use of company tone and voice. Facilitates assigned marketing projects for select internal Customers, creating marketing materials and planning as required. Prepares and maintains Marketing activity reports for traditional Marketing campaigns and programs for assigned projects and stores.

About the author

The Storage Queens

We know a thing or two about moving. Together, we share the best tips in organizing, storage, navigating your city, and more!

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