Insider Reviews

CubeSmart Weekly Insider


Hello! Here's our weekly roundup of storage reviews from our customers around the web.

You Said It!

…In Reviews

“CubeSmart makes moving easier! We had great customer service with Tom. He was able to show us around the facility, showcase a few units for us, as well as get us a storage unit that day. We took advantage of two deals CubeSmart has going on, 15% off and first month free- all we had to pay was a one-time application/setup fee! The facility is very clean, feels secure, and the complimentary cold, bottled water is really refreshing in Phoenix! I didn’t think I could get excited about a storage unit but this new facility is pretty impressive.”
Kaylah K. via Google | Phoenix, AZ

“This place is Super clean, nice and very affordable. The Manager Brian Pederson was down to earth and explained everything perfectly and even showed me how to use my lock. LoL I will definitely recommend anyone who needs short term/ long term storage needs.”
Natasha B. via Google | Joliet, IL

“My experience with CubeSmart was perfect! Right when I walked into the building, Samantha Barr the manager working was instantly helpful. She welcomed me in, she asked me what can she do for me. I sat right down and told her I had a few questions, so she listened to what I had to say and answered my questions right away. That I needed to pay for a storage unit but I was unsure of how to do so and time wise since I was getting furniture for the next day. She told me that’s no problem and no worries, you just come here with your uhaul truck and that she wouldn’t be here but Chantelle will be here to help you just as much as she would. Miss Barr insisted that we will reserve the unit she already had showed me for that day so I had an idea of the size, but also comforted me not to worry if you need a bigger size depending on all of my furniture that we will work with you. Miss Barr inputted my information, she sat me down and told me little more about Cubesmart along with referring a friend can be most helpful for them and for myself! I learned that the company covers say if water damage or any major event took place they cover it. Lots of very good support I felt here with Miss Barr and what Cubesmart has to offer. Before I left, she told me good luck with the furniture, if any questions do not hesitate to ask here or her co worker Chantelle! Miss Barr also definitely again made me feel very comfortable and much better about support for my big day for Saturday. So on Saturday I came to Cubesmart with my truck and my furniture and just as Miss Barr told me Chantelle would be there as she was. Chantelle without hesitation very welcoming! She instantly showed me and my boyfriend around to the unit I had reserved but joe ever ended up getting a size up! After the show of the unit, she immediately had me go and set up the paperwork as my boyfriend moved in the furniture into the unit. The computer set up was extremely helpful and easy! Chantelle was more than helpful and answered all of my questions!!! Made me feel more at home too! She showed me my lock and key, and the best way to put the lock on along with making sure my code worked outside before I left. Chantelle and Samantha are amazing at the job that they do there and I recommend anyone to come here with them with great service! The storage unit is brand new and willing to work with you, care about you! I will be recommending my own friends and family here if they ever need help with finding a great and helpful place to in trust their belongings. If anyone ever needs this help I would tell them go to Cubesmart in Gardner or even other store that Miss Barr or Chantelle would be working at!!! Thanks again for the help means everything!
Aimee C. via Google | Gardner, MA

“Amazing service from the moment I walked into the facility, Management team are top notch!!! Meg the general manager, Marcus and Nina (managers) They made sure I was well taken care of, all fees was explained in details. Thanks guys”
Emmanuel R. via Yelp | Bronx, NY

“Location works well as it is 5 minutes off the turnpike. They have a staff that is very dedicated to their customers. JeanCarlo is a manager, and he personally went out his way to stay an additional time as I was in need of storage rental immediately as they were closing for the night. People usually don’t stay after their shift and are quick to go home. JeanCarlo showed he was very dedicated to us the customer and to his work. Location is alway kept clean and free of any debris.”
Mnb31 | Linden, NJ

“Cube Smart is one of the best customer service facility. When we first were inquiring about the rental space a customer service representative by the name of Bill was very helpful and aided us through the whole process. The main reason why we rented with Cube smart was for his passion about the company. My father and I, look forward to going to cube smart when we have to put some boxes in our storage space because we get to see Bill. Overall the facility is the most clean and safest I’ve experienced.”
Natalia | Chicago, IL

…On Social Media

#asphaltwarrior #cabphotos #denver #taxi #cubesmart

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Featured CubeSmart Jobs of the Week

Applications Developer I – Malvern, PA
The Application Development group at CubeSmart is in a unique position to directly impact the lives of over 2000 teammates and 300,000 customers nationwide! We know that one framework cannot be the best tool to use in all cases, so we offer the flexibility to use new technologies to drive a better Customer experience without being trapped by one technology stack. We are constantly exploring new and exciting ways to ensure our technology platform stays ahead of the competition. Working in the Application Development group at CubeSmart provides the ability to own entire projects (or sets of projects) allowing our teammates to gain experience in all phases of the SDLC instead of being limited to development alone. If you're looking for a group with an entrepreneurial spirit embedded within a publicly traded multi-million dollar company, this may be the position for you.

Video Production Intern – Malvern, PA
Work with Director of Traditional Marketing and Digital Content Manager to capture, produce, and publish relevant, quality "how-to" and "FAQ" video content that elevates the CubeSmart brand across the digital marketing landscape by addressing the critical questions of self-storage Customers, and CubeSmart teammate stories that reinforce CubeSmart's culture of collaboration and service while broadly supporting CubeSmart's recruiting efforts.

Sales Center Internship – Exton, PA
Handle sales and service calls, key information into database, answer customer questions and resolve any problems while upholding the highest level of customer service.

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The Storage Queens

We know a thing or two about moving. Together, we share the best tips in organizing, storage, navigating your city, and more!

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