Insider Reviews

Weekly Insider

CubeSmart Weekly Insider
Hello! Here’s our weekly roundup of storage reviews from our customers around the web.

You Said It!

…In Reviews

“Elena was outstanding! 10/10 customer service, you would think she was the owner. She treats you like family. Much love Elena! CubeSmart was upfront about all fee’s, provided impeccable service, and even had a promotion to use their moving truck for free! Thank you so much, I am definitely a customer for life. I have experience with OTHER storage companies that mislead you with pricing and offer false promotions. After when you arrive, they want to tack on a million fee’s. Trust me, when you have all your things in a u-haul and need storage immediately, this is the last thing you want to go through.”
Max C. via Google at CubeSmart Self Storage in West Palm Beach, FL

“Manager Mr. Eugene is professional and very helpful. He is knowledgeable and respectful. I rented a bigger unit and the process was a breeze. This location is always clean and the staff is very friendly and attentive. I have dealt with Luis in the past, he is also top notch.”
Monica L. via Google at CubeSmart Self Storage in Fort Lauderdale, FL

“Ariel and Dave were very helpful! This team made my move so much easier. Thank you!”
Angeline C. via Google at CubeSmart Self Storage in Carrollton, TX

“The customer service at CubeSmart is outstanding.”
Dina J. via Google at CubeSmart Self Storage in Newington, CT

“Jen K. was very helpful, friendly, and efficient when we rented our storage unit and she continues to be by greeting us with a smile and a wave whenever we are there. We love Jen!!! We had some not so good experiences with other storage facilities in the past with broken elevators, dirty units and very UNfriendly property managers that just left a sour taste. This is not that place. This location keeps their facility very clean and well maintained and along with the friendliness of the property managers Jen K. and Amy, you can be sure we will refer our friends, family, and clients here. Thank you for such great customer service!”
Renee B. via Google at CubeSmart Self Storage in Surprise, AZ

“Awesome experience from reserving my storage online to when I went for lease signature. Dorothy walked me through everything and didn’t let [me] slide until she made sure I was 100% setup. Non-stop greatness and amazing customer service.”
Jhonathan C. via Google at CubeSmart Self Storage in Bronx, NY

…On Social Media


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Featured Jobs

District Manager (Full-Time) – Clifton, NJ

We’re looking for someone to join our award-winning team as a District Manager in Northern New Jersey. If you love customer service and being a part of a growing team, we want to hear from you!

To find an open position near you, visit our careers page at CubeSmart.com/Careers

About the author

Jamie Reedy

Jamie is a copywriter and content curator based in the East Coast. She loves all things DIY and organization and has a running list of projects to try. When she's not brainstorming new ideas, you can catch her planning her next travel spot.

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