Reserve a Unit
10 feet by 10 feet Storage UnitMedium 10'x10'*
plus First Month Free
10 feet by 10 feet Storage Unit10'x10'* Storage Unit
- Outside Drive-Up Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
2001 Grand Ave
West Des Moines, IA 50265
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
This facility offers expanded availability for RV storage. Our friendly store manager can provide more details about any of this facility’s available services.
- Storage for RVs: Spend less and get more with parking for RVs.
- Parking Spaces for Boats: Our parking spaces for boats are remarkably affordable.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Dollies and/or Handcarts Available: We have what you need to easily move your items from point A to point B.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
- Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
2001 Grand Ave
West Des Moines, IA 50265
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Jaime Wolter
October 17, 2025
Marcus was very helpful and answered all of our questions. He made it really easy to rent our unit and get what we needed.
Elaine McCabe
September 12, 2025
The customer service representatives I spoke with on the phone were very pleasant and the young man that assisted me ordering a larger unit while canceling the reservation for a smaller unit was very helpful and so nice.
Mohamed Elfallah
September 11, 2025
It was very easy and people were friendly .
Teresa Hendricks
September 3, 2025
Amazing staff, friendly, knowledgeable, I have had the need for storage in the past, and was happy to see a familiar face. Extremely trust worthy! Property is in great condition!
Estefany Ordonez
August 29, 2025
Jake made my experience a lot easier than I expected thank you
Emmanuel
August 21, 2025
Chris Palso
August 21, 2025
Manager Jake is always very helpful and pleasant to deal with. He goes over and above to make sure things are right.
Russ Heim
August 19, 2025
On the front side there were multiple avenues by different names having websites to store parked camper. The one I contacted did not say anything about Cubesmart being the location. However upon finally meeting with Jake at the location I finally got it finalized. Jake was very helpful on the final steps and reviewing the proper spot which would accompany my 5th wheel trailer
Daniel Bohner
August 5, 2025
Jake did a great job.
Rick Werkmeister
June 25, 2025
TurtleGurl 76
June 21, 2025
Chyna rose Phillips
June 21, 2025
Was a very nice guy helping us with the unit we bought..#225 this being the 3rd time dealing with him, and he's always very kind, helpful, Courteous. Dose a great job.
Barb Bean
June 6, 2025
Jake was very helpful and was able to take care of my needs today setting up my new account. However the next day we unloaded items into the unit and when pulling the door down it apparently went off track. It was the weekend so no one was in the office. We ended up having to reload everything back on the vehicle because the door was stuck halfway down. Very frustrating! Shouldn’t there be an emergency number for customers to call on the weekend for instances like this?
Ty Leggett
May 10, 2025
Very professional and friendly staff. Made the registration process smooth and easy!
Cal
May 7, 2025
Jake was professional, thorough and welcoming. He made it a pleasure to do business with CubeSmart. Thank you.
The Well Dressed Nerd (Art by Brave)
April 30, 2025
Luke L.
April 27, 2025
Horrific experience that involved being severely misled about the location, quality, and size of the unit. We were told we would be purchasing a unit on grand avenue, but were instead given a unit in an old, run down, and inconvenient complex several minutes away, with none of the amenities we were promised. On top of that, we couldn’t even get into the new facility because their software was down. This company made a stressful moving day exponentially worse, refused to take ownership of their mistake, and fought against make any attempt to work with us to correct the issue. I plead with anyone considering using their services to look absolutely anywhere else first. This is a dishonest, company with horrendous customer service who treats their customers terribly.
vicki hannan
April 5, 2025
Stopped in with a laundry list of questions and Marcus was super helpful kind and funny. Definitely going to rent here this summer.
Cindy Pearson Cole
April 2, 2025
Rusty Coate
February 26, 2025
Great customer service worked with me to accommodate all needs
Mike Lyons
February 1, 2025
P Hoover
December 5, 2024
This place is great. We rented a storage unit to help with my mom’s move into a smaller home and they were able to assist us with all our needs. Marcus has amazing customer service and was able to answer all our questions to get us set up with our unit. Location is easy access and very nicely kept.
Tonya Otto
November 9, 2024
Shaun Bradley (Shaun Bradley Visions)
October 22, 2024
Great customer service! Painless process.
Gregg Moyer
August 22, 2024
Deanne G.
August 6, 2024
The manager on duty was very helpful and efficient. He gets 5 stars. The property is run down and the lack of security is concerning.
Josh Jepson
May 19, 2024
Jake has done a great job managing this location.
Jason Jewett
May 12, 2024
Jake was beyond helpful! First time storage user, and he made it as easy as it possibky could have been.
James Doe
February 26, 2024
Staff is nice but Main gate is broken again 3rd time in the last two years. Some times it's left open. So hours and security are a joke.
Starla Ashby
December 23, 2023
The gentleman in the office was very courteous and knowledgeable about the unit I needed. I'm very happy with the unit I rented
Russ Gindlesperger
November 10, 2023
People in the office are professional and Courteous. Helped with everything in a short time. Some of the documentation that is required is questionable due to the fact of needing all you request when one or two will suffice and prove ownership. Other than that a great experience.
Cascoo N (Cascoo 1001)
August 22, 2023
Clean from out side the storages. They need to fix the inside street (many holes and broken streets) .
Karen Sinnwell
August 10, 2023
The manager Jake was wonderful to work with. Thank you Jake!??
Dorothy Mason
July 15, 2023
So far, been good
Staci Spragg
July 12, 2023
CubeSmart Storage- West Des Moines Zero communication skills. Charge $80/month for unsecure storage, not lit, no cameras, broken fences and randomly closed gates. And the kicker is, after having unit broken into, still charged for that month. Go down the street to Smart Storage, you'll thank me.
Nicholas Myers
April 5, 2023
DO NOT try to rent an outdoor parking spot. They are not clearly marked out, and everyone seems to be crowding or parking in other people's reserved spots.
Shawn
March 15, 2023
Shannan Johnson
March 15, 2023
Waad Al Azzawi
March 5, 2023
Elysia Glenn
February 18, 2023
Tara Hansen
February 14, 2023
The process to reserve and rent my unit was easy. The price was reasonable. Win! Win! The entire process was completed online. I loved it! If you hate the back and forth of trying to reach someone and playing phone tag then this is the place to go!
Joel From
December 4, 2022
Jake was quick and efficient.
Joy
September 25, 2022
Good local customer service
Katie Ratliff
September 12, 2022
While working there I discovered lots of pros and cons about Cube Smart. I enjoyed the customers the best.
Derek Jakobitz
September 11, 2022
Yvonne Reclusado
August 25, 2022
Dee Fritzel
August 24, 2022
Great customer service. Katie is so easy to deal with.
Anderson
August 22, 2022
The manager Kate provided traffic assistance to me. She came from her office and help me get into my unit, and answer any questions that I had. Kate is a very valuable employee to the company
aurelia nieto
August 2, 2022
I meet with a women today in the office that helped me beyond what most would have done and I appreciate all the help she gave me she was nice and kind and caring her name is Katie I would like to thank her for her professionalism
Susan Henley
August 1, 2022
I rent this place very reasonable price
Matt
July 1, 2022
Katie was amazing and very helpful. When it was close to closing time she didn’t turn me away
Brandy Burrow
June 28, 2022
Katie is awesome and very helpful! Fun ideas and great personality helped a lot in storing our items! Will definitely recommend in the future
Mark Vandenberg
June 8, 2022
Katie was great to work with. I was running a bit late to meet her before closing time and she said “no problem” and let me in. I explained what was needed and she promptly said, “let’s see what we can do” and proceeded to help. Katie was positive and demonstrated great customer service. Thanks much Katie
Alasraf Sihhaliev
June 6, 2022
Katie is fun and helped a lot with my storage unit.
Shelby Solis
June 2, 2022
Kate was great helpful and very friendly highly recommended
Ilya Syrchin
May 28, 2022
Katie was amazing. Listened very well and worked with us to get exactly what we need. Professional and made the whole process extremely easy. Helped take the stress out of moving.
Joshua Williams
April 19, 2022
Not sure if you want to call it a cube or smart .... But I got a round and clever
Julie K
April 19, 2022
Would not recommend. I reserved online for a set price. They charged me a higher price when it came time to sign agreement. Less than a month later I was informed they are increasing my monthly rate even more (to over $200 a month). No one will call me back to resolve issue.
Joseph Mastous
February 12, 2022
Just don’t. Came to my storage unit after 5 or 6 months and the entire back wall of my unit was broken out and my entire unit was ransacked. The perpetrator continued to bust out wall after wall to ransack other units. Not one single phone call or email to alert of an incident that happened two months prior. Jumped ship that weekend! No thanks. I miss the old owner
Hannah Zimmerman
October 29, 2021
I was disappointed when cubesmart took over this location. It used to be a 24hr access facility and now the gate has very limited hours that are difficult to work with if you have a 9-5 job. The communication (about changes and in general) between Cubesmart and its customers was poor. Overall, I was very frustrated with my Cubesmart experience. I wouldn’t recommend this storage unit to people.
Linda Lewis
September 26, 2021
The woman managing is fantastic. Being old I couldn't have gotten into my unit without her help. My shoulder needs surgery so she came with her WD40. Although she got in easy enough, she made sure I could too. Great !!
Gregory & Angela Spone (Mr & Mrs Redbean)
August 23, 2021
kevin travis
August 23, 2021
I've had a unit just for a couple months while I was in the process of moving, and everything was easy and simple to set up. I got into my storage within a couple days, and never had any issues accessing it. I just recently moved out of my storage because we bought our house, and they were able to quickly get it processed, and refunded me on my latest payment as well. I do recommend!
Yvonne Randall
August 3, 2021
She was very polite and explained everything thoroughly so i understood so i got the unit thank you so much
Nicoli Hoffman
July 17, 2021
Christine Comito
July 8, 2021
I had to rent in the Annex space a mile away and the access hours were limited and more than once I showed up at opening time and had to wait 10-15 minutes for the staff to come over and unlock the gate. Brittany and Ashley, the managers, were friendly and kind, I just didn't realize the inconvenience when I signed up.
Katie Johnson
June 28, 2021
Great price, easy to arrange. Great customer service!
J McAbee
June 11, 2021
Beth Molln
May 30, 2021
Ashley was very knowledgeable, friendly, answered all of our questions and made renting a storage space a very smooth process!
Brittany Horstmann
May 20, 2021
Lydia Moore
May 19, 2021
Eileen Isenhoff
May 10, 2021
I was able to get information on price and availability when I called. I was able to see the units and make an informed choice. I was able to set up what I needed and the staff were professional and friendly. Thanks.
Larry Kischer
April 7, 2021
No longer will recommend this place, as I have done in the past. Rate for my one unit was raised nearly $500 for this year. Senior discounts were eliminated. It is not climate controlled. I have rented there for 15 years, so this experience has soured me.
Kasie Robinson
March 13, 2021
Sign said they'd return at 11. They got back sat 1145
Raymond Horstmann
January 22, 2021
Ash and Bri where very helpful, I had a very good experience with them, they are very kind and helpful. Highly recommend this company and the prices are great.
Rebecca Beasley
January 22, 2021
The lady's were amazing they opened the door for me and took the time out to ask how im doing gave me prices on a cube whos ever is in charge of these lady's well done
Linda Wallace
January 21, 2021
Bri and Ash were exeremely kind, courteous and helpful in our time of need
Steve Torgerson
November 25, 2020
The office staff was extremely helpful! Ashley showed me multiple units and i decided on renting two units. The access for my trailer to drop-off and turn around will work Great. I would recommend if you need a storage unit please give them a call or just stop by, there office hours are listed on there website. Thanx Again for all the help! SAT
John Sebetka
October 25, 2020
Expensive storage that keeps increasing quickly.
Barry J Hall
October 10, 2020
Emily
September 8, 2020
Unfortunately since the change in ownership this storage facility has gone down hill FAST. They seem to set their own office hours instead of following the posted hours or even the hour signs they make themselves. The last two times I have had to stop in the office no one has been there and we waited a combined total of 90 minutes for someone to appear when the signage gave a 5-10 minutes wait time. Both times the worker was unapologetic and seemed that we inconvenienced them with our presence. The "general manager" Ashley Russell treated us terribly. I have never been so offended by someone in the customer service industry. When we finally had enough of her disrespect we asked for a customer service number to contact. She proceeded to give us a false phone number and a name that didn't exist. I am not sure how a company like this continues to operate with employees that treat customers that way. We will be relocating our unit to a facility that can demonstrate human decency. We don't look for a red carpet and our feet to be kissed but we also don't expect to be belittled and talked down to.
Brittany Horstmann
April 1, 2020
Ashley is an amazing person makes me fill so at home we love her the service there is amazing
Renise Collier
February 9, 2020
Price was more than affordable with great customer service! Greeted me at the door and were prompt in getting me set up with a CLEAN unit.
Lisa Ford
October 26, 2019
So affordable with management (David) being very hepful.
Suzanne Carol Shurts (Suzy)
July 7, 2019
Dm H
June 22, 2019
Sharon Dingeman
June 19, 2019
Jennifer Hettmann
May 24, 2019
Brett
May 10, 2019
Been there 18 years. Very safe, good management. Can’t recommend them more highly!
Kenneth Hartman
February 21, 2019
I complained to the manager about an issue, and he said "If you don't move your vehicle today it will be towed". This issue was caused by their mistake. I am not used to being pushed around by management in this way. Do not recommend this company!!! Since posting this review I spoke to management and they apologized for the misunderstanding and were very polite
Rebecca Bieghler Pigg
February 2, 2019
David is a pro. I love to give him a hard time. He is a professional and an asset to this business. The units are clean and reasonably priced.
Crystal Williams
November 9, 2017
Edna Arends
October 6, 2017
??David and Lori are both very sweet. We love them both. If you need a storage unit anytime soon go to them they are very fair! I recommend them highly! ??
Jackie Pezzetti
September 13, 2017
Best storage place and great prices!
Ronald Price
July 3, 2017
I have a 5x5 at this place. It runs me $44 a month. I went here because of the close location and the fact that it is very secure. I would recommend to anyone looking for a cheap place to store a few items for a while. In my case I had to get a storage unit or not have the ability to park my motorcycle in the garage. The parking lot is a bit run down but the units are great. The person I signed paperwork with was very friendly. UPDATE: Since my last review this place has updated the parking lot. It looks much better now!
Susan Johnson
June 20, 2017
Helpful workers. Inexpensive
Paige Adams
March 30, 2017
I love this place. Been a tenant for over a year. They are nothing, but courteous and kind. They know me by vehicle and name. I would recommend to anyone. I rent a small unit for $45 mth. Well kept and looked after.
kyle miller
January 16, 2017
Sue Dickman
March 27, 2016
The unit was clean, the rules were clear and the managers were friendly and professional.
Jack Boettcher
December 1, 2015
I have rented space from this facility going back to 2004 when my oldest son attended college at Iowa so over the course of 11 years with payments totaling close to $6000, I store my $500 worth of goods. I know- Stupid me. I set the payments up to auto pay from my checking account so in that time there may have been an instance where the payment was late due to an expired auto payment but 99.9% of the time they get paid every month on time. In October, I received a statement which I do not get every month, showing a balance of $0 due.I figured over the course of 2-3 years, I had made an extra payment in there and so I cancelled the auto pay for November 13 and resumed in December. Last week was Thanksgiving and we went to Chicago to visit that oldest son. When we returned home, a voice mail was left on the home phone, (yes another waste of money) saying our storage unit payment was overdue and the unit will remain double locked until the payment in addition to a $10 late fee was paid. I called the facility and said I was sending an auto check on December 3 and would send another one by the 13th to cover December charges. I had requested that based on my longevity, that the $10 late fee be waived. He looked at my records and said I had only been here for the last 3 years. I said that's how long I had been in the smaller storage room but had been there since my oldest son was in College 8 years ago. (Turned out to be 11 years as I thought about it.) It was not about $10 now even though I may have read the invoice/statement incorrectly, it was about customer service and showing you appreciate your customers. A simple gesture to show them appreciation. He said he didn't have the authority to make that decision. So I asked how I could talk to the manager/owner. I came by the next day to talk to the manager and she basically told me the same thing. She said she "can't" make the adjustment for $10. Since she was the manager, I asked her is it that you "can't" or is it that you "won't" make the adjustment. An empowered manager should be able to make any adjustment to keep the customer satisfied. The $10 is not a big deal to me financially but the principal of customer service is a big deal. If this is how they treat a customer that basically pays all their bills and comes 2-3 times a year to load or unload holiday decorations, how will they treat a person that perhaps has not paid for an entire month. How long before they auction off the contents? In this age of instant communication, I could have been notified by email or call my cell phone!!! Don't double lock my unit because I am 10 days over payment. I hope the online review was worth the $10 late charge. This has now turned into Storage Wars.