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Our commitment goes beyond providing storage units. We focus on delivering exceptional customer service, providing well-maintained facilities, and continually improving the storage experience through innovation and operational excellence. Every day, we help millions of customers find the space they need, giving them flexibility, confidence, and peace of mind to focus on what matters most.

With more than 1,500 locations and a presence across the country, CubeSmart Self Storage supports nearly 800,000 customers. From people navigating moves and life transitions to businesses managing inventory and growth.

CubeSmart Storage Solutions

Storage needs aren’t one-size-fits-all, and neither are our solutions. CubeSmart offers a range of options designed to meet customers where they are, including*:

  • Flexible options for both short-term and long-term needs
A woman in a yellow sweater and jeans poses inside an organized self-storage unit filled with cardboard boxes and plastic storage totes. In the background, a man carries a CubeSmart box toward the open red storage unit door.

Why Customers Choose CubeSmart

Our customers choose us because we deliver reliable storage solutions, helpful service, and a convenient experience for every community we serve.

Low-angle shot of a multi-story CubeSmart Self Storage building with beige siding, large windows, black awnings, and red signage under a clear blue sky.

Convenient Locations

Row of outdoor, drive-up self-storage units with bright red roll-up doors, gray trim, and yellow safety bollards set on a paved asphalt lot.

Well-Maintained Properties

We prioritize well-maintained facilities with features designed to help customers feel confident storing their belongings.

A man smiling at the camera while leaning against an open upper storage locker containing hiking boots, sleeping bags, a lantern, a blue plastic tote, and a CubeSmart box.

A Better Customer Experience

From selecting the right unit to move-in and beyond, our teams are focused on making the process straightforward and stress-free.

Brightly lit hallway in an indoor storage facility featuring an open unit with corrugated metal walls and a small paper bag on the clean concrete floor, alongside closed red unit doors.

Flexible Options

The CubeSmart
Customer Experience

Across every location, our focus is the same: deliver a reliable, high-quality experience.

We continuously gather feedback and use it to improve how we serve customers—from in-store interactions to digital tools that make renting and managing storage easier.

A self-storage facility employee in a red polo shirt showing an open storage locker to a couple in a brightly lit hallway.

Our Approach to Long-Term Growth and Quality

CubeSmart is a self-managed real estate investment trust (REIT) focused on owning, operating, and developing high-quality self-storage facilities. Our approach is grounded in long-term thinking and this focus allows us to grow responsibly while delivering consistent service across our portfolio.

Investing in
strong markets

and well-located properties

Maintaining
financial discipline

and flexibility

Continuously
improving operations

and customer experience

Third-Party Self Storage Management Services

Our third-party management services include:

  • Operational oversight and facility management
  • Revenue management and pricing strategy
  • Marketing and demand generation
  • Customer service and sales support
  • Data-driven performance insights
Four business partners review floor plans for a new self storage unit.

Our People and Culture

At CubeSmart, we believe great customer experiences start with great teams.

We are committed to developing teammates at every level of the organization through a combination of hands-on experience, structured training, and ongoing learning opportunities. Our approach includes:

  • Internal training programs that build both operational and leadership skills
  • Leadership development initiatives that support career growth and advancement
  • External learning opportunities that help teammates continue to grow professionally

We also support a culture of connection and inclusion through employee-led groups and programs, including initiatives that create space for mentorship, networking, and leadership development. This includes a dedicated women’s group focused on supporting growth, connection, and advancement.

Three Cubesmart store teammates standing in front of a large red storage door.

Responsible Growth and Sustainability

As a national operator, we’re focused on running our business in a way that is responsible, efficient, and built for the future. Over the past several years, CubeSmart has made measurable progress in reducing environmental impact.

We’ve also invested in initiatives like solar energy projects, energy-efficient lighting upgrades, and smarter building systems to improve performance across our portfolio.

~30% reduction in greenhouse gas

emissions intensity

~28% reduction in energy

emissions intensity

~15% reduction in water

consumption intensity

Community Impact and Engagement

Self-storage is a local business, and we take seriously our role in the communities where we operate. We’re proud to contribute to the communities our customers call home. CubeSmart supports local organizations and initiatives through:

Donating storage space to nonprofits

A group of CubeSmart volunteers wearing matching red shirts, garden gloves, and sunglasses crouched in a sunny farm field, planting crops into black plastic-covered agricultural rows.

Volunteer programs and community service efforts

A large group of volunteers wearing matching red CubeSmart Self Storage t-shirts gathered outdoors under a tree, posing for a group photo around a sign that reads "Good Samaritan Services."

Charitable giving and teammate-led initiatives

Who CubeSmart Serves

Whether you’re navigating a big move, tackling a DIY project, or scaling your small business, CubeSmart is built to keep your life and work moving forward. We’re here for:

Movers

Flexible monthly options to make moving day
less stressful.

DIYers & Creators

Free up space and give your biggest projects room
to breathe.

Small Businesses

Affordable storage solutions for inventory, supplies,
and equipment.