Bob, the manager for my location, has been absolutely great. He's shown exceptional customer service. Alongside that, the facility is great and easy to access. Had one elevator issue that held up moving for a week, but that was resolved and they compensated me for the inconvenience.

The facility is spotless and secure! Rockville is huge, off the beaten path, and has plenty of dollys and parking spaces for loading, which are the reasons I chose this suburban location. City locations are busy, fast paced environments so dollys and parking tend to be unheard of. Everyone is nice and great to work with in Rockville. The manager Zo is very accommodating and thorough with explanations - even the second or third time you ask :)

Fantastic customer service, friendly, and clean! No stress, pressure, and everything was explained thoroughly!

I am pleased with this facility as it is clean, secure and the store manager was very helpful. This is the cleanest storage unit that I have ever leased. The fact that this company provides hand carts to assist with the transport of my items was awesome! I highly recommend this facility.

Great self storage facility! Would definitely come back if i need extra storage again.

Bob, Zo, & Brody were all absolutely wonderful and took care of all my needs at CubeSmart! A member of the family still rents there! We love it! A+.

Clean Convenient Safe Good hours Pleasant staff

This was my first experience renting a storage unit. The building was so clean and secure. If need be I would rent again. I will not hesitate to recommend your facility to my friends.

One of the nicest storage facilities and well attended by staff.

Clean and secure facility. Easy access, great location

The storage facility and unit was always clean and the manager Bob was always nice and helpful. I would definitely recommend.

The manager, Bob, is the BEST. He runs the place very well. It is clean and secure

The manager bob stephsrns was superb. He helped me get a larger locker as soon as it became available I was able to consulate my 2 lockers into 1. He had always been friendly, courteous and helpful. He was great !!

Very clean, new and very secure. Very comfortable environment.

Professional,courteous,excellent service Good price, nice unit

The staff are very kind and courteous, professional, and very helpful. Moved in and out of storage with ease, very clean and secure.

The only negative I can mention is the limited loading access it's too bad there can't be an additional entry from the parking area side of the building. it's a very busy facility and very crowded at times. A smart business move would also be to make use of that large parking area (assuming it belongs to CubeSmart) by renting trucks and even perhaps labor!

Manager Bob is outstanding and very easy to work with. The facility is very clean and well maintained. The whole experience was simple and straight forward from start to finish, and I'd highly recommend choosing this facility.

Managers are awesome. Space is clean. Very responsive and helpful staff.

The storage unit is very close and convenient, it is clean, climate controlled and the staff is friendly and helpful

Pricilla is amazing! Tremendous help, kind and knowledgeable!

CubeSmart is easily accessible for moving your stuff in. It is located in a convenient area and the security is good.

i would highly recommend this storage facility . it was clean enough to eat off the floor. very impressive. will definitely use again if needed.

Don't think you can do better. New, clean and convenient locations. Staff ALWAYS friendly and helpful. Have used several different facilities in the past. Nothing as good, would definitely use again as needed.

Great customer service, temperature controlled, ..

Just want to express my gratitude ... Thank you so very much ... everything went well during my stay at your self-storage facility in Rockville, Bob was terrific!!.

Great facility, great staff. Octavia was extremely helpful and kind.

Reasonable and courteous customer service both at the site and on the phone. The hours to access the facility worked well for me given my work schedule. The site was relatively new and clean, without evidence of anyhing that should not be present ( as in 4,6, or 8 legged critters, moisture, or flora!).

Easy access and good communication. The communication back to me has been good and easy to correct.

CubeSmart, Rockville has great access, great lighting, great convenience, great price and great staff (Thank you to Mr. Bob!). We have relocated to northern Virginia and had to change storage facilities, otherwise, we would still be at CubeSmart. Happy to recommend to friends (have already done so too)! -The Admiral

Have good friendly experience with facility staff.

I've been really happy keeping my possessions at this facility

The representative, Octavia, at the storage was great. She was helpful, knowledgeable, and funny.

Octavia was very kind and helpful.. I love this storage. Definitely recommend to everyone.