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Customer service was very nice polite and helpful. Showed me how to use the gate after signing paperwork. I would definitely recommend your storage company.

—LaDonna L.

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CubeSmart Self Storage of Kalamazoo

1515 South 11th Street
Kalamazoo, MI 49009

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (269) 375-1801

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM

At This Facility:

  • 24-Hour Video Recording
  • Boat & RV Parking
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

It's a great storage facility and convenient

Star rating 5 out of 5

September 18, 2018

It's a great facility and close to the place I live


Clean, easily accessable self storage facility

Star rating 5 out of 5

September 17, 2018

Used this storage facility while waiting for apartment to become available. Unit was clean and accessible 24/7; on-site personnel were helpful.


Exceptional

Star rating 5 out of 5

September 13, 2018

Very clean, good location, top notch security and reliable efficient staff


Good place to put your stuff

Star rating 4 out of 5

September 9, 2018

Pretty cool storage place, I appreciated the customer service a lot


Everything was great!

Star rating 5 out of 5

August 27, 2018

Everything with our rental was great! Contracting for the unit, access, security, paying and checkout were clean and simple. Would use again if the need arises!


Great customer service, great facility!

Star rating 5 out of 5

August 24, 2018

Excellent - this is the second time I've used this location and the third time I've used Cubesmart. Always very happy with the customer service and the state of the facility. They also have great boxes and packing supplies.


Excellent storage facility

Star rating 5 out of 5

August 7, 2018

What I liked most was the super friendly, efficient and intelligent young woman running the facility.


Caw

Star rating 5 out of 5

July 31, 2018

I felt that my belongings were very safe and secure. Very clean place inside and out


Great facility except the building service door was always unlocked.

Star rating 4 out of 5

July 25, 2018

Great facility. Storage unit was climate controlled and some of our furniture had mold on it.


People make the difference

Star rating 5 out of 5

July 23, 2018

I moved my belongings into the facility in April this year. Both ladies were very helpful and they made it easy to do business with them. Many times when renting anything, if there is an option for a roadblock, it gets put up. Not them, they made it easy to rent and did not nickel and dime me with useless rules to extort money from the customer.


Great Place for storage!

Star rating 5 out of 5

July 22, 2018

The prices are so reasonable, they are clean and I feel that my items are safe here. Great storage option.


great self storage

Star rating 5 out of 5

July 4, 2018

i never had any problems, staff was always kind, and i felt like my stuff was safe against other people & disasters.


Great extra storage!

Star rating 5 out of 5

July 4, 2018

Units are clean and well maintained. Easy in and out. Staff is great.


Easy access, clean facility.

Star rating 5 out of 5

June 9, 2018

Easy to use. Everything was clean. No signs of rodents or pests. Could use a dumpster or some other waste disposal. Staff friendly and helpful.


Clean and convenient facility

Star rating 5 out of 5

May 18, 2018

Units are very clean and the people are friendly and helpful


Friendly and efficient

Star rating 5 out of 5

April 15, 2018

Excellent customer service and clean facility and grounds.


Clean and secure.

Star rating 5 out of 5

March 20, 2018

This facility is well managed, up to date with technology and secure. Clean and a safe storage facility. close proximity and easy to get to on the westside.


Great experience!

Star rating 5 out of 5

March 5, 2018

Both managers were very helpful and the facility was nice and reasonably priced.


ALL ALL ALLWAYS A PERSON READY PROFESSIONAL VERY KIND COMPANY.

Star rating 5 out of 5

March 4, 2018

Any time icalled. There was always aperson that was well informed and super nice to attendee my needs. Evening hours and my paintings were kept perfect. Thank yoh for being old school, awesome company, God bless.


Clean and SECURE. Very nice place to stash your junk.

Star rating 5 out of 5

March 4, 2018

The place is extremely clean and very secure, almost to a fault. The gates shut at the end of business hours, at which time you need a security code to open the big gate to reach your unit. What's odd is that the gate is perma-locked at 10pm (your code won't open it), which is a little inconvenient if you're doing an all-night move. I understand the precaution, but I ended up having to keep a u-haul for an extra day because the gate wouldn't open after 10pm. Otherwise, everything was fantastic.


Great location (off HWY), friendly customer service.

Star rating 5 out of 5

March 3, 2018

I was grateful for discount special. Unit was just right for my mom's things. Friendly customer service.


Great storage, would rent again!

Star rating 4 out of 5

March 1, 2018

Convenient, price was right, helpful staff when you needed them.


Great facility, yet price didn't stay set for long.

Star rating 4 out of 5

February 27, 2018

We liked the location, original price for rental, and ease of access for members in to their storage space. The space was clean and the light worked when we first moved our stuff in. Over the 1.5 years we had our home furnishings stored there our price increased 3 different times. I would recommend making sure you're crystal clear about the price and how long that price is locked in for. Overall though, I would definitely use them again if I needed storage space as I felt the price was fair for the size.


Very good

Star rating 5 out of 5

February 16, 2018

Very happy to have my stuff stored at Cubsmart thank you How are you make recommend storm to anybody in your place


Long time customer, very happy

Star rating 5 out of 5

February 14, 2018

Long time customer, very happy with the facility and the staff. I've not had any issues and am very glad I found this place. Recommended.


Great self storage building.

Star rating 4 out of 5

December 5, 2017

A little surprised at the entrance doors to my building are always unlocked. Entrance doors should be locked and only opened by customer or employee key. My unit is right next to the door and hallway is full of leaves. I open my storage unit and now I have the leaves.


Five Stars

Star rating 5 out of 5

August 17, 2017

Just stopped into the store on 11th street not even 15 minutes ago and the lovely ladies at the front desk helped me get answers for every question. They made very helpful suggestions for account concerns and questions I had. I wish I would have gotten their names! Very nice, thank you!!


Like Family

Star rating 5 out of 5

July 1, 2017

Great folks. The staff is like family. They truly care.


Great customer service, clean facility, great experience.

Star rating 5 out of 5

May 31, 2017

I am very impressed with this facility. Everyone that I have worked with at this location is very professional, yet warm. Entire property was clean and well maintained. I felt secure leaving my pop-up camper there. Bob went way out of his way to help with getting my camper into my spot for the first time. Very patient man!


I can sleep at night because of manager, Kris.

Star rating 5 out of 5

May 13, 2017

Just wanted to thank you, Kris, for taking excellent care of my belongings which have been in your facility for so many years. I can sleep at night knowing my things are safe as you are the ultimate professional and run a top-knotty facility. Thank you so very much! Please keep it up!


Great facility!!

Star rating 4 out of 5

April 24, 2017

This storage facility is very clean and well managed. I got a really good deal when reserving my space. However, I was not told that insurance was a requirement and I had to pay extra fees when signing my lease papers. I also was not told that I had to have a lock on my unit within 24 hours of signing my lease. If i would have known that, I would have saved $18 because I was required to purchase a new lock. All in all, I am happy with my unit and the customer service.


The best self storage

Star rating 5 out of 5

March 15, 2017

They are fast, friendly and had me set up perfectly what i needed


Exceptional ? The Best Storage Facility ?Top of the Line

Star rating 5 out of 5

January 15, 2017

Kalamazoo's CubeSmart self storage facility on 11th Street is the creme-de-la-creme of the industry. With exceptionally high standards for the security and safety of both its facility and it's renter's, CubeSmart on 11th is unmatched in quality and value. Remarkable in the personable customer service, diligent maintenance and professionalism of its staff, this location is unparalleled in holding a degree of excellence.


Great Customer Service!

Star rating 5 out of 5

October 31, 2016

Kris and her team are very professional, helpful, and friendly. The storage units were clean and the service I received from the minute I called to the first time I visited and then moved in was great!


Great Unit

Star rating 5 out of 5

October 18, 2016

Facility is clean and secure. Units are clean with tall ceiling so you have a lot of room to stack boxes. We are PLEASED.


efficient, knowledgeable staff, well maintained convenient storage

Star rating 5 out of 5

August 8, 2016

Excellent staff, well maintained facility, excellent security, convenient location, reasonably priced.


Love it

Star rating 5 out of 5

July 19, 2016

I love that they keep my things the way I left them. I am highly satisfied


Great facility

Star rating 5 out of 5

June 7, 2016

The manager on site was very helpful and friendly.


Wonderful Service

Star rating 5 out of 5

March 6, 2016

I have received wonderful service from the friendly staff at CubeSmart. It is nice to have friendly, dependable people.


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Kalamazoo

×

Customer service was very nice polite and helpful. Showed me how to use the gate after signing paperwork. I would definitely recommend your storage company.

—LaDonna L.

See All Customer Reviews

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Reviews of This Facility

It's a great storage facility and convenient

Star rating 5 out of 5

September 18, 2018

It's a great facility and close to the place I live


Clean, easily accessable self storage facility

Star rating 5 out of 5

September 17, 2018

Used this storage facility while waiting for apartment to become available. Unit was clean and accessible 24/7; on-site personnel were helpful.


Exceptional

Star rating 5 out of 5

September 13, 2018

Very clean, good location, top notch security and reliable efficient staff


Good place to put your stuff

Star rating 4 out of 5

September 9, 2018

Pretty cool storage place, I appreciated the customer service a lot


Everything was great!

Star rating 5 out of 5

August 27, 2018

Everything with our rental was great! Contracting for the unit, access, security, paying and checkout were clean and simple. Would use again if the need arises!


Great customer service, great facility!

Star rating 5 out of 5

August 24, 2018

Excellent - this is the second time I've used this location and the third time I've used Cubesmart. Always very happy with the customer service and the state of the facility. They also have great boxes and packing supplies.


Excellent storage facility

Star rating 5 out of 5

August 7, 2018

What I liked most was the super friendly, efficient and intelligent young woman running the facility.


Caw

Star rating 5 out of 5

July 31, 2018

I felt that my belongings were very safe and secure. Very clean place inside and out


Great facility except the building service door was always unlocked.

Star rating 4 out of 5

July 25, 2018

Great facility. Storage unit was climate controlled and some of our furniture had mold on it.


People make the difference

Star rating 5 out of 5

July 23, 2018

I moved my belongings into the facility in April this year. Both ladies were very helpful and they made it easy to do business with them. Many times when renting anything, if there is an option for a roadblock, it gets put up. Not them, they made it easy to rent and did not nickel and dime me with useless rules to extort money from the customer.


Great Place for storage!

Star rating 5 out of 5

July 22, 2018

The prices are so reasonable, they are clean and I feel that my items are safe here. Great storage option.


great self storage

Star rating 5 out of 5

July 4, 2018

i never had any problems, staff was always kind, and i felt like my stuff was safe against other people & disasters.


Great extra storage!

Star rating 5 out of 5

July 4, 2018

Units are clean and well maintained. Easy in and out. Staff is great.


Easy access, clean facility.

Star rating 5 out of 5

June 9, 2018

Easy to use. Everything was clean. No signs of rodents or pests. Could use a dumpster or some other waste disposal. Staff friendly and helpful.


Clean and convenient facility

Star rating 5 out of 5

May 18, 2018

Units are very clean and the people are friendly and helpful


Friendly and efficient

Star rating 5 out of 5

April 15, 2018

Excellent customer service and clean facility and grounds.


Clean and secure.

Star rating 5 out of 5

March 20, 2018

This facility is well managed, up to date with technology and secure. Clean and a safe storage facility. close proximity and easy to get to on the westside.


Great experience!

Star rating 5 out of 5

March 5, 2018

Both managers were very helpful and the facility was nice and reasonably priced.


ALL ALL ALLWAYS A PERSON READY PROFESSIONAL VERY KIND COMPANY.

Star rating 5 out of 5

March 4, 2018

Any time icalled. There was always aperson that was well informed and super nice to attendee my needs. Evening hours and my paintings were kept perfect. Thank yoh for being old school, awesome company, God bless.


Clean and SECURE. Very nice place to stash your junk.

Star rating 5 out of 5

March 4, 2018

The place is extremely clean and very secure, almost to a fault. The gates shut at the end of business hours, at which time you need a security code to open the big gate to reach your unit. What's odd is that the gate is perma-locked at 10pm (your code won't open it), which is a little inconvenient if you're doing an all-night move. I understand the precaution, but I ended up having to keep a u-haul for an extra day because the gate wouldn't open after 10pm. Otherwise, everything was fantastic.


Great location (off HWY), friendly customer service.

Star rating 5 out of 5

March 3, 2018

I was grateful for discount special. Unit was just right for my mom's things. Friendly customer service.


Great storage, would rent again!

Star rating 4 out of 5

March 1, 2018

Convenient, price was right, helpful staff when you needed them.


Great facility, yet price didn't stay set for long.

Star rating 4 out of 5

February 27, 2018

We liked the location, original price for rental, and ease of access for members in to their storage space. The space was clean and the light worked when we first moved our stuff in. Over the 1.5 years we had our home furnishings stored there our price increased 3 different times. I would recommend making sure you're crystal clear about the price and how long that price is locked in for. Overall though, I would definitely use them again if I needed storage space as I felt the price was fair for the size.


Very good

Star rating 5 out of 5

February 16, 2018

Very happy to have my stuff stored at Cubsmart thank you How are you make recommend storm to anybody in your place


Long time customer, very happy

Star rating 5 out of 5

February 14, 2018

Long time customer, very happy with the facility and the staff. I've not had any issues and am very glad I found this place. Recommended.


Great self storage building.

Star rating 4 out of 5

December 5, 2017

A little surprised at the entrance doors to my building are always unlocked. Entrance doors should be locked and only opened by customer or employee key. My unit is right next to the door and hallway is full of leaves. I open my storage unit and now I have the leaves.


Five Stars

Star rating 5 out of 5

August 17, 2017

Just stopped into the store on 11th street not even 15 minutes ago and the lovely ladies at the front desk helped me get answers for every question. They made very helpful suggestions for account concerns and questions I had. I wish I would have gotten their names! Very nice, thank you!!


Like Family

Star rating 5 out of 5

July 1, 2017

Great folks. The staff is like family. They truly care.


Great customer service, clean facility, great experience.

Star rating 5 out of 5

May 31, 2017

I am very impressed with this facility. Everyone that I have worked with at this location is very professional, yet warm. Entire property was clean and well maintained. I felt secure leaving my pop-up camper there. Bob went way out of his way to help with getting my camper into my spot for the first time. Very patient man!


I can sleep at night because of manager, Kris.

Star rating 5 out of 5

May 13, 2017

Just wanted to thank you, Kris, for taking excellent care of my belongings which have been in your facility for so many years. I can sleep at night knowing my things are safe as you are the ultimate professional and run a top-knotty facility. Thank you so very much! Please keep it up!


Great facility!!

Star rating 4 out of 5

April 24, 2017

This storage facility is very clean and well managed. I got a really good deal when reserving my space. However, I was not told that insurance was a requirement and I had to pay extra fees when signing my lease papers. I also was not told that I had to have a lock on my unit within 24 hours of signing my lease. If i would have known that, I would have saved $18 because I was required to purchase a new lock. All in all, I am happy with my unit and the customer service.


The best self storage

Star rating 5 out of 5

March 15, 2017

They are fast, friendly and had me set up perfectly what i needed


Exceptional ? The Best Storage Facility ?Top of the Line

Star rating 5 out of 5

January 15, 2017

Kalamazoo's CubeSmart self storage facility on 11th Street is the creme-de-la-creme of the industry. With exceptionally high standards for the security and safety of both its facility and it's renter's, CubeSmart on 11th is unmatched in quality and value. Remarkable in the personable customer service, diligent maintenance and professionalism of its staff, this location is unparalleled in holding a degree of excellence.


Great Customer Service!

Star rating 5 out of 5

October 31, 2016

Kris and her team are very professional, helpful, and friendly. The storage units were clean and the service I received from the minute I called to the first time I visited and then moved in was great!


Great Unit

Star rating 5 out of 5

October 18, 2016

Facility is clean and secure. Units are clean with tall ceiling so you have a lot of room to stack boxes. We are PLEASED.


efficient, knowledgeable staff, well maintained convenient storage

Star rating 5 out of 5

August 8, 2016

Excellent staff, well maintained facility, excellent security, convenient location, reasonably priced.


Love it

Star rating 5 out of 5

July 19, 2016

I love that they keep my things the way I left them. I am highly satisfied


Great facility

Star rating 5 out of 5

June 7, 2016

The manager on site was very helpful and friendly.


Wonderful Service

Star rating 5 out of 5

March 6, 2016

I have received wonderful service from the friendly staff at CubeSmart. It is nice to have friendly, dependable people.


About This Facility

In addition to offering an easily accessible location in Kalamazoo, MI, this CubeSmart Self Storage facility boasts flexible gate and office hours. Our managers provide award-winning Customer service, so you can enjoy a smooth, easy moving & storage experience. If you'd rather not be locked into a contract, our flexible, month-to-month leases are excellent alternatives. Our facilites offer an array of clean, modern units and are protected by a selection of safety and security features like 24-hour video recording, state-of-the-art security gates at most locations, and bright lighting. On-site packing and storage supplies, including locks, tape, boxes and shelving, are available at this location. If you need a hand, this facility offers affordable moving & labor services. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 1515 South 11th Street in Kalamazoo. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Kalamazoo, MI:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording Around-the-Clock Video Recording: Video cameras are placed throughout the facility for added peace of mind.
  • Well-Lit Premises Well-Lit Property: Interior and exterior lighting for your nighttime visits is one of our safety and security features.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
  • Deliveries Accepted Deliveries Accepted: Have items sent right to our facility to save time and hassle.
  • Outside Parking Outdoor Parking: Park your car, truck or other vehicle outside for convenient access.
  • Boat and RV Parking Parking Spaces for RVs and Boats: Our parking spaces for boats and RVs are remarkably affordable.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.

Moving and Storage Deals

  • Military Discounts Available Military Discounts Offered: In recognition of your service, we are happy to provide a 10% military discount to active duty military at move-in.
  • Insurance Available Insurance Options Available: Protect yourself against the unlikely loss or damage of your belongings with insurance.
  • Online Payment Options Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 1515 South 11th Street in Kalamazoo