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SmartRental™ is our quick, convenient, contact-free online rental system. Simply reserve your storage unit, then follow the instructions to electronically sign your rental agreement and make your first payment online. Your friendly manager will prep everything so you can skip the rental office and move into your storage unit anytime during access hours.‡
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The CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call.

—Larry W.

See All Customer Reviews

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CubeSmart Self Storage of Rochester

7 Chapel St
Rochester, NY 14609

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (585) 270-0276

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Access Hours:

Monday-Sunday: 6:00 AM-10:00 PM

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At This Facility:

  • 24-Hour Video Recording
  • Boat & RV Parking
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • More…
Special Info:

Indoor Drive-up Storage Units Available!

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Great facility!

Star rating 5 out of 5

June 22, 2020

Staff is always helpful and courteous. I appreciate the professionalism.


Excellent service

Star rating 5 out of 5

June 16, 2020

I was setting up my storage from another city and needed help with the online paperwork. They called me right away and helped me through it. Very accommodating, efficient and pleasant.


Great place

Star rating 4 out of 5

June 14, 2020

Storage unit Very clean and accessible staff is very friendly and helpful


service fee

Star rating 5 out of 5

May 21, 2020

So we have been really impressed by service and the guys at local... I usually come in to pay bill at location but always encouraged to pay online. which I did today. with that said, i dont really appreciate the service fee because I have to pay online as a result of covid issues.


Great management!

Star rating 4 out of 5

March 20, 2020

The General Manager is great! First and foremost the cleanest self storage I ever seen. I had a bit of a hiccup because someone took my storage without paying attention but the GM fixed that issue so perfectly. Not their fault and I appreciate everything he did!! Great price for my 10 x 5


Clean and secure!

Star rating 5 out of 5

March 18, 2020

Excellent customer service! The facilities are always clean and well maintained. Staff are friendly, professional and treat you how they would like to be treated. Couldn't be happier:) Thanks


Great Price and size

Star rating 4 out of 5

January 2, 2020

I was worried this facility would be like all the other 4 or 5 I have seen before. It is great size for my 2bedroom furniture. It is secure only I an access the facility with my own passcode to get in or out.


A++

Star rating 5 out of 5

November 5, 2019

Amazing customer service, very clean and convenient on one level and indoors. Best storage facility I've found


Clean and easy facility

Star rating 4 out of 5

August 28, 2019

This facility is clean, safe and convenient. I have enjoyed my experience using it.


I won't go anywhere else for storage

Star rating 5 out of 5

July 17, 2019

These guys are amazing! After i registered, the manager himself called me to check if I had questions before moving my stuff in. The place is air controlled and they sell locks and stuff for mattresses. It's very secured and I know my stuff in storage is safe and won't be ruined.


Amqziny Staff and very convenient

Star rating 5 out of 5

June 1, 2019

The manager that helped me out Frank was absolutely amazing. Helped me out get a storage unit and made sure I was satisfied with everything before paying. The place seems secure and convenient to get to when needed.


Great self storage facility. Reasonable Prices!!

Star rating 5 out of 5

May 8, 2019

Safe,secure and awesome facility. Best choice for students!!


Great storage place

Star rating 5 out of 5

February 21, 2019

Super convenient, great location, not bad for the price


Great ppl

Star rating 5 out of 5

January 31, 2019

The ppl are wonderful and the unit is clean and convenient.


So far So good

Star rating 4 out of 5

October 27, 2018

I have no complaints to share. From start I was able to Reserve a space online with the well need discount. Someone reached out to me right away to confirm my request and set up a time to view the space before, "move in day", as the manager said. Went in to view the space- the building was a bit hard to find which is ok because it's not a too busy space for a business. As soon as I enter the building the representative made my husband and I feel very comfortable. Representative was very transparent about price, discount, fees, late fees and so forth. Very clean although under construction at the time of my visit. A little hard to remember the location of my storage space because I didn't pay attention to the representative when he explained it. But he was nice enough to reassure me that the easiest way to my storage space was to just drive my car right into the building and he set my storage space right in an convenient spot for me. Code entry into building. Your choice to buy a lock from them (which are big and secure) or bring your own lock. No clutter which makes the move in pleasant. Despite Construction. Easy to open storage space doors. Clean. Very clean. Wonderful representative. Very helpful and knowledgeable about the business of storage. Helped me make the best decision, realistically on how much storage space I really needed. I recommend CubeSMART for all of these reasons.


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People's Choice Stevie Awards 2019 One of the most trusted names in self storage.

CubeSmart Self Storage of Rochester

×

The CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call.

—Larry W.

See All Customer Reviews

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Reviews of This Facility

Great facility!

Star rating 5 out of 5

June 22, 2020

Staff is always helpful and courteous. I appreciate the professionalism.


Excellent service

Star rating 5 out of 5

June 16, 2020

I was setting up my storage from another city and needed help with the online paperwork. They called me right away and helped me through it. Very accommodating, efficient and pleasant.


Great place

Star rating 4 out of 5

June 14, 2020

Storage unit Very clean and accessible staff is very friendly and helpful


service fee

Star rating 5 out of 5

May 21, 2020

So we have been really impressed by service and the guys at local... I usually come in to pay bill at location but always encouraged to pay online. which I did today. with that said, i dont really appreciate the service fee because I have to pay online as a result of covid issues.


Great management!

Star rating 4 out of 5

March 20, 2020

The General Manager is great! First and foremost the cleanest self storage I ever seen. I had a bit of a hiccup because someone took my storage without paying attention but the GM fixed that issue so perfectly. Not their fault and I appreciate everything he did!! Great price for my 10 x 5


Clean and secure!

Star rating 5 out of 5

March 18, 2020

Excellent customer service! The facilities are always clean and well maintained. Staff are friendly, professional and treat you how they would like to be treated. Couldn't be happier:) Thanks


Great Price and size

Star rating 4 out of 5

January 2, 2020

I was worried this facility would be like all the other 4 or 5 I have seen before. It is great size for my 2bedroom furniture. It is secure only I an access the facility with my own passcode to get in or out.


A++

Star rating 5 out of 5

November 5, 2019

Amazing customer service, very clean and convenient on one level and indoors. Best storage facility I've found


Clean and easy facility

Star rating 4 out of 5

August 28, 2019

This facility is clean, safe and convenient. I have enjoyed my experience using it.


I won't go anywhere else for storage

Star rating 5 out of 5

July 17, 2019

These guys are amazing! After i registered, the manager himself called me to check if I had questions before moving my stuff in. The place is air controlled and they sell locks and stuff for mattresses. It's very secured and I know my stuff in storage is safe and won't be ruined.


Amqziny Staff and very convenient

Star rating 5 out of 5

June 1, 2019

The manager that helped me out Frank was absolutely amazing. Helped me out get a storage unit and made sure I was satisfied with everything before paying. The place seems secure and convenient to get to when needed.


Great self storage facility. Reasonable Prices!!

Star rating 5 out of 5

May 8, 2019

Safe,secure and awesome facility. Best choice for students!!


Great storage place

Star rating 5 out of 5

February 21, 2019

Super convenient, great location, not bad for the price


Great ppl

Star rating 5 out of 5

January 31, 2019

The ppl are wonderful and the unit is clean and convenient.


So far So good

Star rating 4 out of 5

October 27, 2018

I have no complaints to share. From start I was able to Reserve a space online with the well need discount. Someone reached out to me right away to confirm my request and set up a time to view the space before, "move in day", as the manager said. Went in to view the space- the building was a bit hard to find which is ok because it's not a too busy space for a business. As soon as I enter the building the representative made my husband and I feel very comfortable. Representative was very transparent about price, discount, fees, late fees and so forth. Very clean although under construction at the time of my visit. A little hard to remember the location of my storage space because I didn't pay attention to the representative when he explained it. But he was nice enough to reassure me that the easiest way to my storage space was to just drive my car right into the building and he set my storage space right in an convenient spot for me. Code entry into building. Your choice to buy a lock from them (which are big and secure) or bring your own lock. No clutter which makes the move in pleasant. Despite Construction. Easy to open storage space doors. Clean. Very clean. Wonderful representative. Very helpful and knowledgeable about the business of storage. Helped me make the best decision, realistically on how much storage space I really needed. I recommend CubeSMART for all of these reasons.


About This Facility

In addition to offering an easily accessible location in Rochester, NY, this CubeSmart Self Storage facility boasts flexible gate and office hours. Our managers provide award-winning Customer service, so you can enjoy a smooth, easy moving & storage experience. If you'd rather not be locked into a contract, our flexible, month-to-month leases are excellent alternatives. Our facilites offer an array of clean, modern units and are protected by a selection of safety and security features like 24-hour video recording, state-of-the-art security gates at most locations, and bright lighting. On-site packing and storage supplies, including locks, tape, boxes and shelving, are available at this location. If you need a hand, this facility offers affordable moving & labor services. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

Find All Storage Facilities Located Closest to Rochester, NY:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording. Video cameras are placed throughout the facility for added peace of mind.
  • Well-Lit Property Interior and exterior lighting for your nighttime visits is one of our safety and security features.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Store your items as securely as possible with premium packing supplies.
  • Deliveries Accepted Have items sent right to our facility to save time and hassle.
  • Parking Spaces for RVs and Boats Our parking spaces for boats and RVs are remarkably affordable.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
  • Copying/Printing Streamline your business activities by taking advantage of our office equipment.

Moving and Storage Deals

  • Military Discounts Offered In recognition of your service, we are happy to provide a 10% military discount to active duty military at move-in.
  • SML Available Pack up your things and have SML's moving and labor team move them for you.
  • Insurance Options Available Protect yourself against the unlikely loss or damage of your belongings with insurance.
  • Pay Online Our facility accepts online payments to save you time.
 
 
 
Other Storage Facilities Nearby
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 7 Chapel St in Rochester