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Great location and large, clean storage unit! Staff was friendly and very efficient! Would highly recommend!

—Karen F.

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CubeSmart Self Storage of Columbus

5411 W Broad St
Columbus, OH 43228

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (614) 870-0221

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM
Christmas Eve: 8:00am - 1:30pm
Christmas: CLOSED

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM
Christmas Eve: 6:00am - 10:00pm
Christmas: 6:00am - 10:00pm

At This Facility:

  • Free Move-In Truck Call for Availability
  • Property Well Lit
  • 24-Hour Video Recording
  • Boat & RV Parking
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Great place for extra storage

Star rating 5 out of 5

December 10, 2018

I chose this one because of how clean and well lit it is. The staff are very helpful and courteous.


Great staff

Star rating 5 out of 5

November 19, 2018

They made renting and moving simple. Great customer service, units are clean and accessible.


Love this place!!!!!

Star rating 5 out of 5

October 26, 2018

Have been using them for 5 years and love it wouldn't use anyone else and always recommend to everyone


Excellent storage facility

Star rating 5 out of 5

September 18, 2018

Treated us great ,clean and safe facility. We moved and no longer needed storage.


Absolutely the best place to store your property!

Star rating 5 out of 5

September 5, 2018

I first started using CubeSmart in August 2014. I recently moved out because I have room at home for everything now. The CubeSmart on Broad Street is the best! It's always clean. The staff is exceptional. If I need storage again, you can bet I'll go with CubeSmart!


Great and very easy to deal with!

Star rating 5 out of 5

August 20, 2018

CubeSmart was very easy to deal with. Great customer service, clean facilities, I will definitely use again when I need storage.


Great facility and staff

Star rating 5 out of 5

July 13, 2018

Facility very clean and secure. We have used you in the past and will use you again, should the need arise. Staff is friendly and courteous. Office is clean and nicely arranged.


Wonderful place to store things!

Star rating 5 out of 5

June 3, 2018

I moved to another part of the county. So I am also moving my things to a storage place that is closer to me. What storage place? Cube Smart, of course! The one on Broad Street is fantastic! I cannot say enough nice things about the staff, facility, etc. I would not store my things at another place, unless it was another Cube Smart!


Great facility

Star rating 5 out of 5

April 24, 2018

Have never addressed any problems with the storage facility or staff even when I'm a few days late on my payment.


It is a great self storage facility.

Star rating 5 out of 5

April 9, 2018

Cubesmart was a great place to store all my treasures. I regreted having to leave but we moved to another state. All was very satistactory. Thanks for being the friendly facility you are.


Fantastic storage, convenient location

Star rating 5 out of 5

March 24, 2018

Very nice staff, location is clean. Would recommend Cube Smart for storage needs


Yes

Star rating 4 out of 5

March 23, 2018

“This place is a very friendly customer services “


This was a very good storage place

Star rating 5 out of 5

March 9, 2018

I really would recommend this storage facility. The staff is great and helpful and the units are clean and the rest of the place is well kept. I really enjoyed my stay and if I ever needed to store anything again I would come back to this place.


Clean and a complimentary move in truck

Star rating 5 out of 5

January 29, 2018

Steven Schoby very personable and facility very clean


Nice storage units

Star rating 5 out of 5

January 10, 2018

CubeSmart storage is convenient for me. The units are secure and the whole property is secure.


Great price.

Star rating 4 out of 5

November 17, 2017

The employee was a nice guy and for the size of the storage unit it was a great price.


Great

Star rating 5 out of 5

November 10, 2017

Love everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Great place to store my stuff been using them for years now!!!!

Star rating 5 out of 5

June 23, 2017

Love it wouldn't use anyone else!!!!! Would definitely tell others to store there!!!!


APPRECIATE!

Star rating 5 out of 5

April 28, 2017

Great Storage, Great Service from the both gentlemen working at the front desk. Would Refer!


Excellent Service!

Star rating 5 out of 5

March 2, 2017

Excellent place to storage and great customer service.


Friendly Staff

Star rating 4 out of 5

January 25, 2017

I have always been treated with respect and kindness.


Good storage place, decent prices, great managers

Star rating 4 out of 5

October 22, 2016

It's not the best price or storage units. What keeps me returning to CubeSmart is the customer service I experience from the managers. They value each customer as individuals not just work.


I really appreciate Steve - he's been great to work with!

Star rating 4 out of 5

October 12, 2016

Steve has been awesome to work with - I've had a few issues with another associate and getting online has been challenging at best but I'm grateful to the manager.


Great Staff

Star rating 5 out of 5

August 1, 2016

Liam & Steve are great to work with. Friendly & Knowledgeable and willing to help and go the Extra mile.


Clean, secure, convenient, friendly

Star rating 5 out of 5

July 21, 2016

This place is in close proximity to my home so it is very convenient. It has self service access and it is secure. Temperature controlled building and it is clean. This location gave me a discount on my storage unit. The people that run the place are very friendly and helpful.


Nice place

Star rating 5 out of 5

May 2, 2016

Very helpful and polite. Quick and easy to get a unit.


Love the facility

Star rating 5 out of 5

April 21, 2016

The staff is really friendly and helpful. I was in and out in no time wothout any issues.


Great self storage facility

Star rating 5 out of 5

April 1, 2016

Always easy access and the locks they sell work Very Good!


Excellent storage unit...

Star rating 5 out of 5

January 16, 2016

I have had a great experience since I signed up at this location. Staff is always friendly and helpful. I have no security concerns with the 24 hour recording cameras and restricted access hours. I wasn't sure about the gate hours at first, but I don't really need to get to my garage after hours and it really is an extra layer of security. Great staff and good security, I would recommend this location.


a Great place to store your stuff

Star rating 5 out of 5

October 8, 2015

I am happy with my storage place just the right size I needed.


Excellent customer service, fair rates and drive up climate controlled units

Star rating 5 out of 5

August 29, 2015

I recently learned that summer in Columbus (shortly after OSU lets out) is a difficult time to rent a storage unit. Most facilities were simply sold out and the most of the employees I talked to at the facilities that had units were rude and acted like I was doing them a disservice. I had never heard of CubeSmart before and didn't know what to expect. This facility was farther than I wanted from home, but they had large, drive up climate controlled units for prices similar to what other companies charged for non-climate controlled units. When I went to sign the lease the two gentlemen working treated me like friends, went over the important details with me and were happy to answer my questions. They even gave me a golf cart ride to inspect the unit before I signed for it. On one hand I wish this facility had 24 hour access, but I suspect that restricting night access helps reduce break ins. One annoyance is that the units don't have lights or outlets indoor, so it's hard to see after dark. There is an outlet not far outside, so I can plug in a lamp when needed. Overall, highly recommended.


Very Helpful and Friendly Staff

Star rating 5 out of 5

June 5, 2015

Staff always very friendly and helpful. Would recommend to anyone who's looking to rent a storage unit.


WONDERFUL!

Star rating 5 out of 5

October 10, 2014

This is the best self storage I have ever dealt with. Very helpful, great staff, a truck to rent, very clean, very secure...can't say enough good things about CubeSmart


:)

Star rating 5 out of 5

September 5, 2014

Overall I am very happy with my choice in storage companies, they are friendly when i come in. and the location is fairly close. very informational with anything i need to know.


Great Neighbors!

Star rating 5 out of 5

August 20, 2014

Clean Facility and Nice Staff. And friendly reminders if you miss your due date Thanks


GREAT !!!!

Star rating 5 out of 5

February 10, 2014

From years past with Deborah and many other good attendants, I have to say I have been treated with the most and best customer service. Thanks for all you do and taking care of the facility.


Good in-person service.

Star rating 5 out of 5

January 7, 2014

Good calls for reminders of payment. Would be nice to have some sort of free transportation service.


Friendly, very helpful staff!!! Facility clean and easy to navigate.

Star rating 5 out of 5

November 24, 2013

Great experience. Helped me from which size unit appropriate, to organization tips and always available to answer questions. Would highly recommend to anyone in area over any other facility that I visited.


Met my limited needs

Star rating 5 out of 5

July 13, 2013

I would recommend the facility to a friend or preson in need of a storage unit. The staff was very friendly and helpful.


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Columbus

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Great location and large, clean storage unit! Staff was friendly and very efficient! Would highly recommend!

—Karen F.

See All Customer Reviews

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Reviews of This Facility

Great place for extra storage

Star rating 5 out of 5

December 10, 2018

I chose this one because of how clean and well lit it is. The staff are very helpful and courteous.


Great staff

Star rating 5 out of 5

November 19, 2018

They made renting and moving simple. Great customer service, units are clean and accessible.


Love this place!!!!!

Star rating 5 out of 5

October 26, 2018

Have been using them for 5 years and love it wouldn't use anyone else and always recommend to everyone


Excellent storage facility

Star rating 5 out of 5

September 18, 2018

Treated us great ,clean and safe facility. We moved and no longer needed storage.


Absolutely the best place to store your property!

Star rating 5 out of 5

September 5, 2018

I first started using CubeSmart in August 2014. I recently moved out because I have room at home for everything now. The CubeSmart on Broad Street is the best! It's always clean. The staff is exceptional. If I need storage again, you can bet I'll go with CubeSmart!


Great and very easy to deal with!

Star rating 5 out of 5

August 20, 2018

CubeSmart was very easy to deal with. Great customer service, clean facilities, I will definitely use again when I need storage.


Great facility and staff

Star rating 5 out of 5

July 13, 2018

Facility very clean and secure. We have used you in the past and will use you again, should the need arise. Staff is friendly and courteous. Office is clean and nicely arranged.


Wonderful place to store things!

Star rating 5 out of 5

June 3, 2018

I moved to another part of the county. So I am also moving my things to a storage place that is closer to me. What storage place? Cube Smart, of course! The one on Broad Street is fantastic! I cannot say enough nice things about the staff, facility, etc. I would not store my things at another place, unless it was another Cube Smart!


Great facility

Star rating 5 out of 5

April 24, 2018

Have never addressed any problems with the storage facility or staff even when I'm a few days late on my payment.


It is a great self storage facility.

Star rating 5 out of 5

April 9, 2018

Cubesmart was a great place to store all my treasures. I regreted having to leave but we moved to another state. All was very satistactory. Thanks for being the friendly facility you are.


Fantastic storage, convenient location

Star rating 5 out of 5

March 24, 2018

Very nice staff, location is clean. Would recommend Cube Smart for storage needs


Yes

Star rating 4 out of 5

March 23, 2018

“This place is a very friendly customer services “


This was a very good storage place

Star rating 5 out of 5

March 9, 2018

I really would recommend this storage facility. The staff is great and helpful and the units are clean and the rest of the place is well kept. I really enjoyed my stay and if I ever needed to store anything again I would come back to this place.


Clean and a complimentary move in truck

Star rating 5 out of 5

January 29, 2018

Steven Schoby very personable and facility very clean


Nice storage units

Star rating 5 out of 5

January 10, 2018

CubeSmart storage is convenient for me. The units are secure and the whole property is secure.


Great price.

Star rating 4 out of 5

November 17, 2017

The employee was a nice guy and for the size of the storage unit it was a great price.


Great

Star rating 5 out of 5

November 10, 2017

Love everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Great place to store my stuff been using them for years now!!!!

Star rating 5 out of 5

June 23, 2017

Love it wouldn't use anyone else!!!!! Would definitely tell others to store there!!!!


APPRECIATE!

Star rating 5 out of 5

April 28, 2017

Great Storage, Great Service from the both gentlemen working at the front desk. Would Refer!


Excellent Service!

Star rating 5 out of 5

March 2, 2017

Excellent place to storage and great customer service.


Friendly Staff

Star rating 4 out of 5

January 25, 2017

I have always been treated with respect and kindness.


Good storage place, decent prices, great managers

Star rating 4 out of 5

October 22, 2016

It's not the best price or storage units. What keeps me returning to CubeSmart is the customer service I experience from the managers. They value each customer as individuals not just work.


I really appreciate Steve - he's been great to work with!

Star rating 4 out of 5

October 12, 2016

Steve has been awesome to work with - I've had a few issues with another associate and getting online has been challenging at best but I'm grateful to the manager.


Great Staff

Star rating 5 out of 5

August 1, 2016

Liam & Steve are great to work with. Friendly & Knowledgeable and willing to help and go the Extra mile.


Clean, secure, convenient, friendly

Star rating 5 out of 5

July 21, 2016

This place is in close proximity to my home so it is very convenient. It has self service access and it is secure. Temperature controlled building and it is clean. This location gave me a discount on my storage unit. The people that run the place are very friendly and helpful.


Nice place

Star rating 5 out of 5

May 2, 2016

Very helpful and polite. Quick and easy to get a unit.


Love the facility

Star rating 5 out of 5

April 21, 2016

The staff is really friendly and helpful. I was in and out in no time wothout any issues.


Great self storage facility

Star rating 5 out of 5

April 1, 2016

Always easy access and the locks they sell work Very Good!


Excellent storage unit...

Star rating 5 out of 5

January 16, 2016

I have had a great experience since I signed up at this location. Staff is always friendly and helpful. I have no security concerns with the 24 hour recording cameras and restricted access hours. I wasn't sure about the gate hours at first, but I don't really need to get to my garage after hours and it really is an extra layer of security. Great staff and good security, I would recommend this location.


a Great place to store your stuff

Star rating 5 out of 5

October 8, 2015

I am happy with my storage place just the right size I needed.


Excellent customer service, fair rates and drive up climate controlled units

Star rating 5 out of 5

August 29, 2015

I recently learned that summer in Columbus (shortly after OSU lets out) is a difficult time to rent a storage unit. Most facilities were simply sold out and the most of the employees I talked to at the facilities that had units were rude and acted like I was doing them a disservice. I had never heard of CubeSmart before and didn't know what to expect. This facility was farther than I wanted from home, but they had large, drive up climate controlled units for prices similar to what other companies charged for non-climate controlled units. When I went to sign the lease the two gentlemen working treated me like friends, went over the important details with me and were happy to answer my questions. They even gave me a golf cart ride to inspect the unit before I signed for it. On one hand I wish this facility had 24 hour access, but I suspect that restricting night access helps reduce break ins. One annoyance is that the units don't have lights or outlets indoor, so it's hard to see after dark. There is an outlet not far outside, so I can plug in a lamp when needed. Overall, highly recommended.


Very Helpful and Friendly Staff

Star rating 5 out of 5

June 5, 2015

Staff always very friendly and helpful. Would recommend to anyone who's looking to rent a storage unit.


WONDERFUL!

Star rating 5 out of 5

October 10, 2014

This is the best self storage I have ever dealt with. Very helpful, great staff, a truck to rent, very clean, very secure...can't say enough good things about CubeSmart


:)

Star rating 5 out of 5

September 5, 2014

Overall I am very happy with my choice in storage companies, they are friendly when i come in. and the location is fairly close. very informational with anything i need to know.


Great Neighbors!

Star rating 5 out of 5

August 20, 2014

Clean Facility and Nice Staff. And friendly reminders if you miss your due date Thanks


GREAT !!!!

Star rating 5 out of 5

February 10, 2014

From years past with Deborah and many other good attendants, I have to say I have been treated with the most and best customer service. Thanks for all you do and taking care of the facility.


Good in-person service.

Star rating 5 out of 5

January 7, 2014

Good calls for reminders of payment. Would be nice to have some sort of free transportation service.


Friendly, very helpful staff!!! Facility clean and easy to navigate.

Star rating 5 out of 5

November 24, 2013

Great experience. Helped me from which size unit appropriate, to organization tips and always available to answer questions. Would highly recommend to anyone in area over any other facility that I visited.


Met my limited needs

Star rating 5 out of 5

July 13, 2013

I would recommend the facility to a friend or preson in need of a storage unit. The staff was very friendly and helpful.


About This Facility

CubeSmart Self Storage of Columbus, OH offers convenient office hours and gate hours at an easily accessible location. If you need help, our managers are trained to deliver award-winning Customer service to make your storage experience a pleasant one. If you don’t want to sign a contract, we offer hassle-free month-to-month storage leases. Our storage units are clean, and we offer a variety of safety and security features such as 24-hour video recording, security gates at most locations and well-lit areas for your peace of mind. Shelving, locks, boxes, tape, and packing supplies are also available on-site. As an added convenience, moving and labor services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

This Columbus storage facility is servicing the following areas:

Murray Hill,Lincoln Village,West Columbus,Hilliard,Norton Crossing


CubeSmart Self Storage is located at 5411 W Broad St in Columbus. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Columbus, OH:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Well-Lit Premises Well-Lit Property: Interior and exterior lighting for your nighttime visits is one of our safety and security features.
  • Around-the-Clock Video Recording 24-Hour Video Recording: Video cameras monitor this location around the clock.
  • On-Site Manager Resident Manager: There's a manager on site for added peace of mind.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
  • Deliveries Accepted We Accept Deliveries: Why have items sent to your home for you to bring here when you can have them sent right to our facility?
  • Handcarts/Dollies Available Handcarts and/or Dollies Available: Get your items from your vehicle into your unit quickly and easily.
  • Indoor Parking Spaces for Cars Indoor Parking Spaces for Cars: Our indoor parking spaces for cars offer exceptional protection from the elements.
  • Outside Parking Outdoor Parking: Park your car, truck or other vehicle outside for convenient access.

Moving and Storage Deals

  • Free Move-In Truck Move-In Truck Provided for Free: Load your belongings onto a free truck for more convenient transportation to our facility.
  • Military Discounts Available Military Discounts Offered: In recognition of your service, we are happy to provide a 10% military discount to active duty military at move-in.
  • SML SML Available: Pack up your things and have SML's moving and labor team move them for you.
  • Insurance Available Insurance Options Available: Protect yourself against the unlikely loss or damage of your belongings with insurance.
  • Online Payment Options Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 5411 W Broad St in Columbus