Find Your Perfect Self-Storage Unit in Charles Town

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The units and whole place were very clean, and made me feel super safe to be leaving my items in their hands!

—Marylynn D.

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CubeSmart Self Storage of Charles Town

257 Keyes Ferry Road
Charles Town, WV 25414

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (304) 885-4706

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM
Thanksgiving: CLOSED

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM
Thanksgiving: 6:00 AM-10:00 PM

At This Facility:

  • 24-Hour Video Recording
  • Deliveries Accepted
  • Individual Lighting & Electricity Available

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Great location , clean , heated. Perfect for my needs

Star rating 5 out of 5

November 16, 2018

When I first came in to rent the unit both staff were not frinedly. The female that walked me to look at my unit was not friendly either. The Gentleman on the phone upon my vacating though, was very nice and friendly.


Great self storage

Star rating 5 out of 5

October 21, 2018

It was convenient to access and the people are nice


Great facility and customer service

Star rating 5 out of 5

October 11, 2018

Great customer service, clean facility and very convenient


Customer service on point!!

Star rating 5 out of 5

October 2, 2018

Definitely would recommend everyone to go to cubesmart for their storage/moving needs! Awesome customer service team you have at your store! Thank You!


Quick, and easy to get a unit.

Star rating 5 out of 5

September 21, 2018

Both employees that helped me were great. The lady that did my rental agreement made the process quick. She was helpful. The man that helped me at the end was awesome. He cut my lock for me. He was so nice. If I had the rent a unit again, it would definitely be here.


GOLD MEMBER

Star rating 5 out of 5

August 29, 2018

I have had a great service at this location so far.


It was great!

Star rating 5 out of 5

August 22, 2018

The 4's in service and convenience are due to having to go in to pay. We don't go to the power company, cable company, cell phone company to pay, we pay with our credit or debit cards on the phone or better yet, online. Its also harder to remember to pay. Get an email reminder, pay online right then.


Great place

Star rating 4 out of 5

August 21, 2018

Company is very helpful reminding me of payment due. Always with a cheerful attitude.


Great new storage facility.

Star rating 5 out of 5

July 2, 2018

The building is new, very clean, secure not only at the gate but the door and nice timed lighting. The front desk was so nice, it was horribly hot and I appreciated him trudge through the heat. CubeSmart corporate needs to get a golf cart or gater for the staff, its really a long haul to the new buildings!


Great storage facility!

Star rating 5 out of 5

July 2, 2018

This facility is super clean and convenient. Well lit and accessible.


Clean facility, secure, great staff

Star rating 5 out of 5

June 22, 2018

Nice place, feel good about my items security and the staff is very pleasant and helpful.


Great storage facility

Star rating 5 out of 5

June 8, 2018

Staff was very helpful and pleasant. Felt very safe when I was there. Facility is very clean, and easy to get to.


Self Storage

Star rating 5 out of 5

June 5, 2018

This facility in Charles Town is very convenient. The process of securing a unit was a great experience from aa employee. The only reason I gave less for customer service is I sent an email with my thirty day notice and i got reminders to pay for the next month. This leaves me to believe my email went unread or communication breakdown.


Convenient and affordable

Star rating 5 out of 5

May 3, 2018

I needed storage immediately and expansion storage. The folks at CubeSmart were not only accommodating, they went out of their way to make everything happen. The agreement was usual and price quite affordable. There were no hidden traps in the contract fine print. Service was outstanding, facility exactly as represented. Security fence needs repair.


Excellent customer service!!!

Star rating 5 out of 5

April 27, 2018

Everyone was so wonderful to deal with and our stuff was safe.


Great Self Storage Facility

Star rating 5 out of 5

April 25, 2018

Very accommodating and great customer service. Would use them again.


Made it so easy

Star rating 5 out of 5

March 19, 2018

We were going through a stressful time and cubesmart made the headache of finding rental space disappear. They were very helpful and it was very easy to reach a real person whenever we had questions.


Five stars

Star rating 5 out of 5

February 9, 2018

I had a wonderful experience. Very friendly staff. Answered questions and always willing to help.thank you for making it easy for me in a tough time.


Great people to deal with...

Star rating 5 out of 5

September 21, 2017

Great people to deal with...so far. Just moved in so time will tell.


Nice facility, fence missing where new buildings are being put in so not super secure

Star rating 4 out of 5

June 20, 2017

I was surprised at the prices of the rates. Little steep imho


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People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Charles Town

×

The units and whole place were very clean, and made me feel super safe to be leaving my items in their hands!

—Marylynn D.

See All Customer Reviews

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Reviews of This Facility

Great location , clean , heated. Perfect for my needs

Star rating 5 out of 5

November 16, 2018

When I first came in to rent the unit both staff were not frinedly. The female that walked me to look at my unit was not friendly either. The Gentleman on the phone upon my vacating though, was very nice and friendly.


Great self storage

Star rating 5 out of 5

October 21, 2018

It was convenient to access and the people are nice


Great facility and customer service

Star rating 5 out of 5

October 11, 2018

Great customer service, clean facility and very convenient


Customer service on point!!

Star rating 5 out of 5

October 2, 2018

Definitely would recommend everyone to go to cubesmart for their storage/moving needs! Awesome customer service team you have at your store! Thank You!


Quick, and easy to get a unit.

Star rating 5 out of 5

September 21, 2018

Both employees that helped me were great. The lady that did my rental agreement made the process quick. She was helpful. The man that helped me at the end was awesome. He cut my lock for me. He was so nice. If I had the rent a unit again, it would definitely be here.


GOLD MEMBER

Star rating 5 out of 5

August 29, 2018

I have had a great service at this location so far.


It was great!

Star rating 5 out of 5

August 22, 2018

The 4's in service and convenience are due to having to go in to pay. We don't go to the power company, cable company, cell phone company to pay, we pay with our credit or debit cards on the phone or better yet, online. Its also harder to remember to pay. Get an email reminder, pay online right then.


Great place

Star rating 4 out of 5

August 21, 2018

Company is very helpful reminding me of payment due. Always with a cheerful attitude.


Great new storage facility.

Star rating 5 out of 5

July 2, 2018

The building is new, very clean, secure not only at the gate but the door and nice timed lighting. The front desk was so nice, it was horribly hot and I appreciated him trudge through the heat. CubeSmart corporate needs to get a golf cart or gater for the staff, its really a long haul to the new buildings!


Great storage facility!

Star rating 5 out of 5

July 2, 2018

This facility is super clean and convenient. Well lit and accessible.


Clean facility, secure, great staff

Star rating 5 out of 5

June 22, 2018

Nice place, feel good about my items security and the staff is very pleasant and helpful.


Great storage facility

Star rating 5 out of 5

June 8, 2018

Staff was very helpful and pleasant. Felt very safe when I was there. Facility is very clean, and easy to get to.


Self Storage

Star rating 5 out of 5

June 5, 2018

This facility in Charles Town is very convenient. The process of securing a unit was a great experience from aa employee. The only reason I gave less for customer service is I sent an email with my thirty day notice and i got reminders to pay for the next month. This leaves me to believe my email went unread or communication breakdown.


Convenient and affordable

Star rating 5 out of 5

May 3, 2018

I needed storage immediately and expansion storage. The folks at CubeSmart were not only accommodating, they went out of their way to make everything happen. The agreement was usual and price quite affordable. There were no hidden traps in the contract fine print. Service was outstanding, facility exactly as represented. Security fence needs repair.


Excellent customer service!!!

Star rating 5 out of 5

April 27, 2018

Everyone was so wonderful to deal with and our stuff was safe.


Great Self Storage Facility

Star rating 5 out of 5

April 25, 2018

Very accommodating and great customer service. Would use them again.


Made it so easy

Star rating 5 out of 5

March 19, 2018

We were going through a stressful time and cubesmart made the headache of finding rental space disappear. They were very helpful and it was very easy to reach a real person whenever we had questions.


Five stars

Star rating 5 out of 5

February 9, 2018

I had a wonderful experience. Very friendly staff. Answered questions and always willing to help.thank you for making it easy for me in a tough time.


Great people to deal with...

Star rating 5 out of 5

September 21, 2017

Great people to deal with...so far. Just moved in so time will tell.


Nice facility, fence missing where new buildings are being put in so not super secure

Star rating 4 out of 5

June 20, 2017

I was surprised at the prices of the rates. Little steep imho


About This Facility

CubeSmart Self Storage of Charles Town, WV offers convenient office hours and gate hours at an easily accessible location. If you need help, our managers are trained to deliver award-winning Customer service to make your storage experience a pleasant one. If you don’t want to sign a contract, we offer hassle-free month-to-month storage leases. Our storage units are clean, and we offer a variety of safety and security features such as 24-hour video recording, security gates at most locations and well-lit areas for your peace of mind. Shelving, locks, boxes, tape, and packing supplies are also available on-site. As an added convenience, moving and labor services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 257 Keyes Ferry Road in Charles Town. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Charles Town, WV:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording Around-the-Clock Video Recording: Video cameras are placed throughout the facility for added peace of mind.

Store Amenities

  • Deliveries Accepted Deliveries Accepted: Have items sent right to our facility to save time and hassle.
  • Individual Lighting &
    Electricity Available Individual Lighting & Electricity Available: Store your items as you see fit with individual electricity and lighting.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
  • Printing/Copying Printing/Copying: All of your business needs can be handled right here.

Moving and Storage Deals

  • Online Payment Options Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 257 Keyes Ferry Road in Charles Town