Mary is the BEST. Always very helpful and professional

Shawn was very helpful and everything was very clean!

Always satisfied with the service very understanding

Great Facility! Shawn and Mary are awesome helpful

This spot is great. A super great team over there too. Shawn is always helpful and understanding. Thanks a ton guys. I appreciate it.

For the unit size for storage.. you can't beat the price !

I went in to get a new storage and The manager there helped me SO much. He was conversational and very nice, helped me with any questions i had (i had alot) and also was taking care of other customers at the same time, very efficient. People like that is what every singe company needs. I would go back just to talk to him! He made my experience AMAZING....Thank you!

Shawn and Mary are great!!! Very professional and knowledgeable of business. You have a great team at this location.

This review is intended to reflect the actions and wonderment of a specific CubeSmart representative: Mary, in Aurora, Colorado. I was in the middle of an ugly divorce and custody trial that taxed my financial resources to their breaking point. Mary listened to my situation and while she was under pressure from corporate CubeSmart to put me and my storage unit (a 20 x 10 unit, with all of my daughter and my own belongings) into an auction, she made a personal call...believing in me and my unique situation, to delay the corporate process to demonstrate compassion, empathy, and understanding. I'm not sure that another storage company or service would have done the same. CubeSmart employs people...not robots...and treats their customers and people as not numbers. Mary...thank you. CubeSmart...keep on doing what you do. It matters. - Toma

The young guy filling in today was very friendly. Answered all our questions and was very helpful. Signing up and moving our stuff in was super easy.

It seemed like the day I got my storage unit everything in my life went to crap and both Mary and Shawn have been by my side helping me every step of the way. They are very caring and understanding that life happens and in life crappy things tend to come in waves, more to me it seems. I have enjoyed my stay with this company and this store very much, I would refer anyone in a heartbeat if they are shopping around for a means to store their belongings. Mary and Shawn - you guys rock!!!! Thank you again!

Definitely have been to other storage facilities but by far this company cares for their clients as well as the things that their clients store in the facility as well. If there is one close by to our new house I'll definitely be looking for a cubesmart facility due to the fact that the customer service has never been bad, it has always been awesome and fun to talk to the staff there no matter what time a day it is.

Very friendly and helpful staff. Always easy to get in and out.

I've used this storage facility two separate times for different size units and for extended periods of time. The service is excellent and the units are very clean and secure. Definitely would recommend.

Ashley was the best. Showed us the unit, and around the building, she was friendly and knows her stuff. The place was clean and in order. I am glad we chose this storage space over any other competitor near us. Thank you Ashley, you're the best.

We used your facility for storing many of our household items during the construction phase and selling of our home. The convenience and safety features in placing more items within your facility was perfect. We will always speak highly of CubeSmart, as well as your friendly staff. You've made my stressful situation non-existent. Desiree'

Conveniently located, 24 hr access, security cameras, keycode access only for doors and elevators, and motion lighting to let you know when someone has been in your area, freight elevators and carts for easy moving, plenty of space and options, friendly and helpful staff during normal business hours. Very happy with my experience.

Rented a storage last minute to store my used post wedding items and decor. The attendant was professional and thorough. We moved everything in quickly with the easy to use elevators and key pad entry. There were also carts available. Each time I visit, the property is clean, secure and carts are readily available.

24hr access was key! They also supplied flatbed carts which helps with the loading and unloading of storage.

We were in dire need of storage space and Cube Smart was there, convieniently located and treated us very well.

The storage center was super secure and I always felt safe there. When I no longer needed the extra storage I was able to end my lease with no problem and they made it super easy and stress free.

Clean facility! The manager was incredibly nice and patient.

There seem to be little bit of problem with automatic door. It was opening even though I didn’t put the code in.

Great prices, great units, great customer service! Best self-storage facility I have used!

My interaction/communication was primarily with Mary. The cusomer service was extremely courteous, helpful and definitely customer oriented. Mary is truly an asset to the company.

Customer Service reps ALWAYS responded promptly to my questions, made changes correctly in my account that I had requested and made me feel I was their top priority at all times. Perfect 1:1 attention. Knew their business well and were very kind and courteous.

The storage facility is very clean, secure, and well maintained. The staff is especially great and accommodating to your move in/out needs.

This facility has been in a great location for me. The represenatives were friendly and helpful with any questions. I have recommended them to family and friends. Hoping that my exit from the facility goes as smooth as my arrival!

The place is always clean and the staff is dry friendly. However the area where the units are are extremely cold and there is no visible dumpster for trash

Cube Smart was a clean, well-lit storage facility with good security (video cameras and passcodes). The staff was always very helpful and courteous. We only needed temporary storage, so I moved my things out, but I would store my things there again.

The Facility is clean and has nice cart amenities. The building is secure

Excellent customer service, clean and safe storage, good location, professional staff

These guys are awesome. They were flexible with our changing needs. Highly recommend.

This CubeSmart facility at E. Hampden and Yosemite is excellent in every way. Customer service is outstanding, facility is spotlessly clean, and convenient. Highly recommend it! It's a little bit pricey but for all it's pluses, it's worth it.

Issac was so professional and amazing to work with on the phone . He handled everything in a matter of minutes . I have been with Cube Smart two years and won’t be leaving .

I have been a customer for a couple years. I have had good service. I especially like the convenience of using a moving truck at a very affordable rate!

Moved to a larger unit in the same facility. Process to rent/lease takes too long.

Clean, convenient and great and friendly management.

The facility is very nice and so is the front desk staff. The only issue I have is with Cubesmart as a company. Their payment methods are not convenient at all. They do not have an app to make it easy to pay for your storage and when you pay online they charge you to pay them. If this weren't a nice, clean climate controlled location I probably would have looked elsewhere.

What is there to say about a storage facility. It's a storage facility.

Clean, safe storage facility. Manager and staff are responsive, friendly and helpful.

Everyone has been incredibly helpful & accommodating. The price was great for everything that I required! Very happy here.

Everything about CubeSmart was AWESOME! James is so personable and helpful. If I could remember the name of the girl that checked me in, I would give her kudos as well. Everyone is so professional and accommodating! Thank you CubeSmart on East Hampton!

We are recently retired and Traveling. Needed a storage unit and Cube Smart was recommended for our use.

I moved from California to Denver and needed a place to store my stuff until I find my own place (staying with family nearby for a little while). The staff here were very helpful through the process of getting set up with a storage unit. Can't say enough good stuff about them, as well as the facility itself. Highly recommended!

Overall I'm generally satisfied with CubeSmart, especially with the service I've received from the staff. However, charging a "convenience fee" to make a non-recurring payment by credit card is just plain stingy, and now that I don't really interact with the staff but just pay my bill every month, it makes me forget about the good things. It's only 1% of the total bill, but it's the principle.