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I just finished renting at CubeSmart. The place was clean and neat. The space was as advertised.

—John H.

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CubeSmart Self Storage of Austell

3595 Old Anderson Farm Road Southwest
Austell, GA 30106

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (678) 567-0400

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM

At This Facility:
  • Property Well Lit
  • Resident Manager
  • Military Discounts Available
  • Boat & RV Parking
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Great People , Great Storage Center

Star rating 5 out of 5

June 25, 2018

My move in was smooth and fast. The staff was friendly and I didn't have any problems with my unit. Great customer service and overall they have a great team working in the facility. Thanks for making my stay a great one.


Amazing Facility, Terrible Website

Star rating 4 out of 5

June 24, 2018

I love the location, the staff but hate the website. I’ve had two months of problems making online payments ultimately causing me to call the store and make payments resulting in extra charge. I was also charged a late fee during one of these months.


Great experience

Star rating 5 out of 5

June 3, 2018

Nice staff and nice facilities. Affordable. Large space at right price.


Great Facility - in every respect - except price. I felt it was a little pricy. But then, I’ve never checked any other facility’s price.

Star rating 5 out of 5

May 21, 2018

I will sorely miss my great interactions with the extremely professional staff. I rented from the facility for 6 years and never - not once - did I ever encounter an issue. However, I’m very glad to finally be able to keep that money in my pocket..... Great job CubeSmart!


Over charging

Star rating 4 out of 5

May 3, 2018

We rented the 10 x 10 unit on 4/16/18, prior to our moving date 4/21/18. We also rented a 10 x 20 unit at the same location, with plans to fill the larger unit 1st, and use the smaller unit for overflow. Our movers were able to put all our furniture & belongings in the large unit, so we removed the lock from the small unit and notified the store that we would not need it. For holding the unit one week, we were billed the full monthly rental, plus administrative costs. We have attempted to negotiate a refund or pro-rated fee with the store, but to no avail. It seems excessive to charge us $145.80 for a unit that we never used.


Great

Star rating 5 out of 5

April 21, 2018

Excellent Customer Service clean environment secured place


Never had any problems/issues with CubeSmart. It was just time to let it go and downsize my financial outlays.

Star rating 5 out of 5

March 1, 2018

Great, friendly, clean storage facility. No complaints here!


A gooo storage facitity

Star rating 4 out of 5

February 15, 2018

We have always used this storage facility since 2000 off and on. We moved here in 2000 from Ohio after I was transfer with my job. We have always had good service with the people managing the place so far. They have been easy to work with.


Great storage facility!

Star rating 5 out of 5

February 8, 2018

I find this storage facility to be well located in the proximity of my home, and it is always clean and well kept. The staff are extremely helpful and kind. I am pleased I chose this place to store my belongings.


Best Storage Facility I Ever Had

Star rating 5 out of 5

January 29, 2018

Very helpful. Love how the facility is always clean


Nice Place

Star rating 5 out of 5

August 24, 2017

Very Clean. Well kept up. Personnel extremely friendly, professional, and informative. A bit difficult to find off East-West Connector,but that can also be a good thing for security.


Great Facility, However

Star rating 4 out of 5

August 23, 2017

It would be great to fix the elevator door close button on the loading dock elevator. The door seems to take about 1 full minute to automatically close each time and the button is broken.


okay

Star rating 4 out of 5

June 7, 2017

The service is great, however the rate for the store continues to grow higher and higher. When I chose Cube Smart over other companies, the rate was BUDGET FRIENDLY. I had to move out of state. The ONLY reason why I still have this storage is because it's not covenant to move a whole house to another state. So It sucks that they treat the customers that have been loyal, like myself for so long, like that. I would not recommend storing your things here. Had I'd know that this was going to happen and continue to happen, I would have just sold my stuff before I left. It's been almost 6 years and the drive alone is 13 hours. Yes, I've been back since I've moved, but having to drive that far on the week end is a lot. It's never enough time. Why? Because, you have to leave at a certain time to get there, by a decent time, then after you get there It feels like you gotta leave the very next day and do it all over again, to get home, unpack, get the kids ready for bed, get there school close out and ironed, as well as yours, pack lunches, and then get up at 5 in the morning to work those 40 hours. Sometimes I wonder if I should just let it go. I'm sure it's going to go up again. I've asked if I could pay towards the bill every week I get paid , that way it's more covenant, they won't even do that. They fail to understand that people have lives and other responsibilities. That's a lot of money they want, over $120.00; and don't be late, you'll get a late fee. It's like your forced to pay them or pay........your car note or rent. I'm not very happy customer. They act as if they have paid every bill on-time and never made any type of payment arrangement EVER! It would be nice if they offered some type of budget friendly options, by it feel like they are not human and don't care.................. Just want your money


Excellent all around!

Star rating 5 out of 5

March 29, 2017

This place is great! Always clean! The staff is helpful and I feel like my things are safe and secure!


Fynesse was awesome!!

Star rating 4 out of 5

March 13, 2017

Fynesse got me all squared away with my storage needs. She has great customer service skills. Thanks Fynesse!


Great service

Star rating 5 out of 5

February 6, 2017

Great location great staff and service. Helpful and friendly


Nice Experience

Star rating 4 out of 5

January 1, 2017

The associates were nice and answered all my questions. We did have trouble finding more carts for moving.


Impressive facility

Star rating 4 out of 5

November 28, 2016

I was very impressed with this facility. Seems to be well maintained.


Very Clean and secure storage

Star rating 5 out of 5

August 22, 2016

The facility is super clean and secure, and Toi King and Troy were very nice and professional. I feel comfortable knowing my "things" are safe and sound!


Very Pleased!

Star rating 5 out of 5

July 13, 2016

The staff is very friendly and helpful! Satisfied that I chose this particular location!


Troy Makes Cube Smart Look Good!

Star rating 5 out of 5

May 8, 2016

I'm always impressed with Troy. I'm trying to steal him away!


Excellent facility; great manager

Star rating 5 out of 5

May 2, 2016

I have had my storage unit for a lot longer than I should have. But, when I think of moving my "stuff", I wonder where I could put it that it would be any safer? The facility is clean, no matter what time I wander in. Manager is super nice. Have always had great relationships with customer service, as well as management when I contacted them (not because of the facility) I recommend this facility.


Great facility but the price...

Star rating 4 out of 5

April 17, 2016

I have used the CubeSmart location in Austell for about two years now and I have no major complaints. Their customer service is spot on, I love the 24 hour access to my unit, and then the facility is always clean. This is my first time having a storage unit so I was not aware of annual price increases. I let my apartment go when my lease was up and moved in with my best friend because with traveling for work I was never at home. Since I have additional insurance on my unit I was not expecting to pay the rate I am at right now and then in July I know that will go up a few more dollars. I am going to do a full evaluation on my unit over the next two months to see if I can get rid of some things that will allow me to move into a smaller unit to reduce cost.


great storage

Star rating 5 out of 5

April 6, 2016

nice storage, i have had my storage for about 6months now and everything is great. staff is helpful, they also have a moving truck for additonal cost.


I like the storage facility. I do not like the face that they have gone up on my storage fee 3xs since I been there.

Star rating 4 out of 5

April 5, 2016

I like the storage facility. I do not like the face that they have gone up on my storage fee 3xs since I been there.


Exceptional service

Star rating 5 out of 5

November 21, 2015

Troy was great, fascilty is very clean. I loved the fact that it is a gated community. Apart from the amazing features of this property. Troy went above and beyond for me at this property. That is what I call exceptional customer service. I normally will worry but since in I signed up with this property I feel comfortable with my things in their care.


I like this storage unit, but there prices go up t0o often:

Star rating 4 out of 5

July 4, 2015

I started out with great hook me price, and from there my monthly charge kept going up, up, up.... from $61.00, 3 years ago and now $85.00. I was recommended people to the storage, but I feel a bit leery telling them to use this storage now. I'm very disappointed. I'm shopping around for sure.


Great storage, great price!

Star rating 5 out of 5

April 16, 2015

I am new to using a storage facility and wanted a climate controlled unit on the first floor. I came across this location because they had what I needed for a good price. The customer service I have received has been friendly and helpful, the cleanliness is amazing, convenience is good due to the hours I can access the gate and paying online, and the security is up there as well. I have already recommended this facility to friends and will continue using them until it is time to move my items. I just wish more coverage was available for the items in my unit that could be included instead of having to call an outside company.


Anderson Farm Facility is Awesome

Star rating 5 out of 5

December 16, 2014

Great Customer Service and always welcomes me with a smile. Staff is always willing to offer assistance when I need it. Stephanie is great! Audry is amazingly wonderful each time I either come in or speak to them over the phone. These Ladies Rock!!!


Thanks for employing great people

Star rating 5 out of 5

July 22, 2014

The experience leaves you confident to store your property at cube smart thanks for the great customer service.


Great storage unit

Star rating 5 out of 5

February 16, 2014

I highly recommend them they are very courteous and polite I feel my belongings are safe and secure


EMAILS

Star rating 4 out of 5

October 18, 2013

NICE IF YOU ENCLOSE A LINK TO CLICK ON WHEN WE GET REMINDERS.


Great deal!!!

Star rating 4 out of 5

September 19, 2013

I had to move from one unit to another and the management staff made things simple. I also enjoy the deals they have for their units (not to mention the great prices)


I have enjoyed the service

Star rating 5 out of 5

July 8, 2013

customer service is very nice and professional. They give me a friendly call and let me know when my bill is late, I try not to be but sometimes I get so busy I forget. They are very professional about it and nice. Thanks for a great experience. I also like their rental prices. The place is always clean.


Great facility, not so great with auto payment

Star rating 4 out of 5

June 27, 2013

I have been set up for autopay and now I get a late notice. :(


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Austell

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I just finished renting at CubeSmart. The place was clean and neat. The space was as advertised.

—John H.

See All Customer Reviews

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5 foot by 5 foot Storage Unit

5'x5'* Storage Unit

Climate Controlled

1st Floor Access

$71.00 $63.90

$71.00 in store
$63.90 online

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& Half Off First Month

plus Half Off First Month

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5 foot by 10 foot Storage Unit

5'x10'* Storage Unit

Climate Controlled

Elevator Access

$75.00 $67.50

$75.00 in store
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10 foot by 10 foot Storage Unit
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10'x10'* Storage Unit

Indoor Storage Unit

1st Floor Access

$92.00 $82.80

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10 foot by 10 foot Storage Unit
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10'x10'* Storage Unit

Climate Controlled

Elevator Access

$108.00 $97.20

$108.00 in store
$97.20 online

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10 foot by 10 foot Storage Unit
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10'x10'* Storage Unit

Climate Controlled

1st Floor Access

$119.00 $107.10

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$107.10 online

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10 foot by 10 foot Storage Unit
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10'x10'* Storage Unit

Outside Drive-Up Access

$148.00 $133.20

$148.00 in store
$133.20 online

10% Off

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10 foot by 30 foot Storage Unit
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10'x30'* Storage Unit

Indoor Storage Unit

1st Floor Access

$242.00 $205.70

$242.00 in store
$205.70 online

15% Off

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10 foot by 20 foot Storage Unit
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10'x20'* Storage Unit

Outside Drive-Up Access

$265.00 $225.25

$265.00 in store
$225.25 online

15% Off

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10 foot by 30 foot Storage Unit

10'x30'* Storage Unit

Outside Drive-Up Access

$335.00 $301.50

$335.00 in store
$301.50 online

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& Half Off First Month

plus Half Off First Month

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50 foot Parking Space
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50ft* Outdoor Parking

Vehicle Storage

Car Storage

Boat Storage

RV Storage

$273.00 $232.05

$273.00 in store
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Reviews of This Facility

Great People , Great Storage Center

Star rating 5 out of 5

June 25, 2018

My move in was smooth and fast. The staff was friendly and I didn't have any problems with my unit. Great customer service and overall they have a great team working in the facility. Thanks for making my stay a great one.


Amazing Facility, Terrible Website

Star rating 4 out of 5

June 24, 2018

I love the location, the staff but hate the website. I’ve had two months of problems making online payments ultimately causing me to call the store and make payments resulting in extra charge. I was also charged a late fee during one of these months.


Great experience

Star rating 5 out of 5

June 3, 2018

Nice staff and nice facilities. Affordable. Large space at right price.


Great Facility - in every respect - except price. I felt it was a little pricy. But then, I’ve never checked any other facility’s price.

Star rating 5 out of 5

May 21, 2018

I will sorely miss my great interactions with the extremely professional staff. I rented from the facility for 6 years and never - not once - did I ever encounter an issue. However, I’m very glad to finally be able to keep that money in my pocket..... Great job CubeSmart!


Over charging

Star rating 4 out of 5

May 3, 2018

We rented the 10 x 10 unit on 4/16/18, prior to our moving date 4/21/18. We also rented a 10 x 20 unit at the same location, with plans to fill the larger unit 1st, and use the smaller unit for overflow. Our movers were able to put all our furniture & belongings in the large unit, so we removed the lock from the small unit and notified the store that we would not need it. For holding the unit one week, we were billed the full monthly rental, plus administrative costs. We have attempted to negotiate a refund or pro-rated fee with the store, but to no avail. It seems excessive to charge us $145.80 for a unit that we never used.


Great

Star rating 5 out of 5

April 21, 2018

Excellent Customer Service clean environment secured place


Never had any problems/issues with CubeSmart. It was just time to let it go and downsize my financial outlays.

Star rating 5 out of 5

March 1, 2018

Great, friendly, clean storage facility. No complaints here!


A gooo storage facitity

Star rating 4 out of 5

February 15, 2018

We have always used this storage facility since 2000 off and on. We moved here in 2000 from Ohio after I was transfer with my job. We have always had good service with the people managing the place so far. They have been easy to work with.


Great storage facility!

Star rating 5 out of 5

February 8, 2018

I find this storage facility to be well located in the proximity of my home, and it is always clean and well kept. The staff are extremely helpful and kind. I am pleased I chose this place to store my belongings.


Best Storage Facility I Ever Had

Star rating 5 out of 5

January 29, 2018

Very helpful. Love how the facility is always clean


Nice Place

Star rating 5 out of 5

August 24, 2017

Very Clean. Well kept up. Personnel extremely friendly, professional, and informative. A bit difficult to find off East-West Connector,but that can also be a good thing for security.


Great Facility, However

Star rating 4 out of 5

August 23, 2017

It would be great to fix the elevator door close button on the loading dock elevator. The door seems to take about 1 full minute to automatically close each time and the button is broken.


okay

Star rating 4 out of 5

June 7, 2017

The service is great, however the rate for the store continues to grow higher and higher. When I chose Cube Smart over other companies, the rate was BUDGET FRIENDLY. I had to move out of state. The ONLY reason why I still have this storage is because it's not covenant to move a whole house to another state. So It sucks that they treat the customers that have been loyal, like myself for so long, like that. I would not recommend storing your things here. Had I'd know that this was going to happen and continue to happen, I would have just sold my stuff before I left. It's been almost 6 years and the drive alone is 13 hours. Yes, I've been back since I've moved, but having to drive that far on the week end is a lot. It's never enough time. Why? Because, you have to leave at a certain time to get there, by a decent time, then after you get there It feels like you gotta leave the very next day and do it all over again, to get home, unpack, get the kids ready for bed, get there school close out and ironed, as well as yours, pack lunches, and then get up at 5 in the morning to work those 40 hours. Sometimes I wonder if I should just let it go. I'm sure it's going to go up again. I've asked if I could pay towards the bill every week I get paid , that way it's more covenant, they won't even do that. They fail to understand that people have lives and other responsibilities. That's a lot of money they want, over $120.00; and don't be late, you'll get a late fee. It's like your forced to pay them or pay........your car note or rent. I'm not very happy customer. They act as if they have paid every bill on-time and never made any type of payment arrangement EVER! It would be nice if they offered some type of budget friendly options, by it feel like they are not human and don't care.................. Just want your money


Excellent all around!

Star rating 5 out of 5

March 29, 2017

This place is great! Always clean! The staff is helpful and I feel like my things are safe and secure!


Fynesse was awesome!!

Star rating 4 out of 5

March 13, 2017

Fynesse got me all squared away with my storage needs. She has great customer service skills. Thanks Fynesse!


Great service

Star rating 5 out of 5

February 6, 2017

Great location great staff and service. Helpful and friendly


Nice Experience

Star rating 4 out of 5

January 1, 2017

The associates were nice and answered all my questions. We did have trouble finding more carts for moving.


Impressive facility

Star rating 4 out of 5

November 28, 2016

I was very impressed with this facility. Seems to be well maintained.


Very Clean and secure storage

Star rating 5 out of 5

August 22, 2016

The facility is super clean and secure, and Toi King and Troy were very nice and professional. I feel comfortable knowing my "things" are safe and sound!


Very Pleased!

Star rating 5 out of 5

July 13, 2016

The staff is very friendly and helpful! Satisfied that I chose this particular location!


Troy Makes Cube Smart Look Good!

Star rating 5 out of 5

May 8, 2016

I'm always impressed with Troy. I'm trying to steal him away!


Excellent facility; great manager

Star rating 5 out of 5

May 2, 2016

I have had my storage unit for a lot longer than I should have. But, when I think of moving my "stuff", I wonder where I could put it that it would be any safer? The facility is clean, no matter what time I wander in. Manager is super nice. Have always had great relationships with customer service, as well as management when I contacted them (not because of the facility) I recommend this facility.


Great facility but the price...

Star rating 4 out of 5

April 17, 2016

I have used the CubeSmart location in Austell for about two years now and I have no major complaints. Their customer service is spot on, I love the 24 hour access to my unit, and then the facility is always clean. This is my first time having a storage unit so I was not aware of annual price increases. I let my apartment go when my lease was up and moved in with my best friend because with traveling for work I was never at home. Since I have additional insurance on my unit I was not expecting to pay the rate I am at right now and then in July I know that will go up a few more dollars. I am going to do a full evaluation on my unit over the next two months to see if I can get rid of some things that will allow me to move into a smaller unit to reduce cost.


great storage

Star rating 5 out of 5

April 6, 2016

nice storage, i have had my storage for about 6months now and everything is great. staff is helpful, they also have a moving truck for additonal cost.


I like the storage facility. I do not like the face that they have gone up on my storage fee 3xs since I been there.

Star rating 4 out of 5

April 5, 2016

I like the storage facility. I do not like the face that they have gone up on my storage fee 3xs since I been there.


Exceptional service

Star rating 5 out of 5

November 21, 2015

Troy was great, fascilty is very clean. I loved the fact that it is a gated community. Apart from the amazing features of this property. Troy went above and beyond for me at this property. That is what I call exceptional customer service. I normally will worry but since in I signed up with this property I feel comfortable with my things in their care.


I like this storage unit, but there prices go up t0o often:

Star rating 4 out of 5

July 4, 2015

I started out with great hook me price, and from there my monthly charge kept going up, up, up.... from $61.00, 3 years ago and now $85.00. I was recommended people to the storage, but I feel a bit leery telling them to use this storage now. I'm very disappointed. I'm shopping around for sure.


Great storage, great price!

Star rating 5 out of 5

April 16, 2015

I am new to using a storage facility and wanted a climate controlled unit on the first floor. I came across this location because they had what I needed for a good price. The customer service I have received has been friendly and helpful, the cleanliness is amazing, convenience is good due to the hours I can access the gate and paying online, and the security is up there as well. I have already recommended this facility to friends and will continue using them until it is time to move my items. I just wish more coverage was available for the items in my unit that could be included instead of having to call an outside company.


Anderson Farm Facility is Awesome

Star rating 5 out of 5

December 16, 2014

Great Customer Service and always welcomes me with a smile. Staff is always willing to offer assistance when I need it. Stephanie is great! Audry is amazingly wonderful each time I either come in or speak to them over the phone. These Ladies Rock!!!


Thanks for employing great people

Star rating 5 out of 5

July 22, 2014

The experience leaves you confident to store your property at cube smart thanks for the great customer service.


Great storage unit

Star rating 5 out of 5

February 16, 2014

I highly recommend them they are very courteous and polite I feel my belongings are safe and secure


EMAILS

Star rating 4 out of 5

October 18, 2013

NICE IF YOU ENCLOSE A LINK TO CLICK ON WHEN WE GET REMINDERS.


Great deal!!!

Star rating 4 out of 5

September 19, 2013

I had to move from one unit to another and the management staff made things simple. I also enjoy the deals they have for their units (not to mention the great prices)


I have enjoyed the service

Star rating 5 out of 5

July 8, 2013

customer service is very nice and professional. They give me a friendly call and let me know when my bill is late, I try not to be but sometimes I get so busy I forget. They are very professional about it and nice. Thanks for a great experience. I also like their rental prices. The place is always clean.


Great facility, not so great with auto payment

Star rating 4 out of 5

June 27, 2013

I have been set up for autopay and now I get a late notice. :(


About This Facility

Store things on your schedule with CubeSmart Self Storage of Austell, GA, which offers easy access and convenient hours. Let our award-winning Customer service experts assist you with huge moves or simple storage projects. Unlike other storage companies, we won't lock you into a contract; ask about our monthly leases and find the plan that's right for you. You can rest assured that our units are as clean as they can be, and our sites feature a variety of safety and security features like 24-hour video recording and ample lighting. Check out our location for convenient supplies, like boxes, tape, locks and even storage shelves. If you need a helping hand, we can connect you with moving and labor services. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 3595 Old Anderson Farm Road Southwest in Austell. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Austell, GA:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features
  • Well-Lit Premises Property Well Lit: Our property lighting helps you make the most of your space, day or night.
  • On-Site Manager On-Site Manager: Our manager lives on site for added peace of mind.
  • Around-the-Clock Video Recording Around-the-Clock Video Recording: Video cameras are placed throughout the facility for added peace of mind.
Store Amenities
  • Deliveries Accepted Deliveries Accepted: Have items sent right to our facility to save time and hassle.
  • Individual Lighting &
    Electricity Available Individual Lighting & Electricity Available: Store your items as you see fit with individual electricity and lighting.
  • Tape, Boxes and Other Packing Supplies Available Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
  • Handcarts/Dollies Available Handcarts/Dollies Available: You'll find everything you need to get your belongings from your vehicle into your unit.
  • Outside Parking Outside Parking: Enjoy convenient, affordable parking at our state-of-the-art facility.
Moving and Storage Deals
  • Military Discounts Available Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 10% discount.
  • SML SML: Have the team at SML loaded and unloaded items from your truck or other vehicle.
  • Insurance Available Insurance Available: You'll love the peace of mind you'll enjoy with our insurance plans.
  • Online Payment Options Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 3595 Old Anderson Farm Road Southwest in Austell