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The CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call.

—Larry W.

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CubeSmart Self Storage of Worcester

345 Shrewsbury St
Worcester, MA 01604

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (508) 425-4377

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Access Hours:

Monday-Sunday: 6:00 AM-10:00 PM

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At This Facility:

  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • Military Discounts Available
  • More…
Special Info:

Indoor, Climate-Controlled Loading Area Available

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Great and good places

Star rating 5 out of 5

May 22, 2020

I recommend this place good prices clean an big storage for the prices


Awesome Staff

Star rating 5 out of 5

May 17, 2020

The staff was awesome. They were great to work with.


Storage is accessible and staff are friendly!

Star rating 5 out of 5

May 9, 2020

The storage is very expensive - the prices go up by a lot.


Always awesome customer service, in the facility and over the phone

Star rating 5 out of 5

April 7, 2020

Whenever I have questions they'll answer me in a very helpful and kind way. Problem solved all the time!


No complaints

Star rating 5 out of 5

April 1, 2020

Office smelled amazing, and staff was helpful nothing to complain about


Quick help

Star rating 5 out of 5

March 29, 2020

Appreciate ease if setting up quickly, needed that when school closed due to COVID19.


Excellent Storage Facility

Star rating 5 out of 5

March 6, 2020

Required storage in last minute. This facility was available and I was able to move in that day. The customer service by Rep Patrick was truly excellent. He explain everything and help me choose the best storage unit for my stuff. The price is affordable and I would recommend this facility to family and friend. Thank you CubeSmart


Great staff and hospitality

Star rating 5 out of 5

December 23, 2019

Great staff. , clean , and respectable . Always a pleasure to know your belongings are secure.


NIce place

Star rating 4 out of 5

December 15, 2019

its very nice just wish they didn't go up in their charges. I came here cause it was cheap. it went up and now I may consider somewhere else soon.


Kevin was GREAT!

Star rating 5 out of 5

November 26, 2019

We had a bit of a difficult time finding exactly what we needed and Kevin was very patient and listened to our needs and found exactly what we were looking for very quickly! And he kept ease and convenience in mind as well, being we have a lot of heavy/bulky items. We couldn't have had a better experience!


Simple facility to navigate

Star rating 5 out of 5

May 17, 2019

Great service. No problems with access or setting up the unit.


Would highly recommend this storage facility!

Star rating 5 out of 5

November 5, 2018

People were very friendly and helpful. Clean facility, safe and secure. Great staff and storage facility!


Great self storage facility

Star rating 5 out of 5

October 22, 2018

This storage facility is very good clean, great customer service, good location easy to access ext.


Great facility

Star rating 5 out of 5

October 15, 2018

Excellent customer service. The facility was clean and the lighting was adequate Thank you


Easy to access

Star rating 4 out of 5

October 2, 2018

I think it is on the high side when it comes to the monthly fee, but the woman at the front desk was very helpful and pleasant


Great location

Star rating 5 out of 5

September 28, 2018

Good size of storage locker. Would recommend to a friend looking for short term storage.


Nice self storage facility

Star rating 5 out of 5

September 27, 2018

Anything I needed to know there was always someone to respond. Never an issue with the facility or my unit. Easy to move in and out.


Great facility and customer service!

Star rating 5 out of 5

August 28, 2018

The customer service was excellent. Communication was clear as I prepared to move in, moved in, and moved out.


Excellent customer service!

Star rating 4 out of 5

July 16, 2018

The only draw back to this facility was the malfunctioning computer software. This cost me a lot of time. Kershena was excellent but extremely hampered by the computer situation 2 days in a row.


good..sllslslllslsl

Star rating 5 out of 5

June 21, 2018

the attendant was very helpful the moved as easy and fast xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Great unit and facility

Star rating 4 out of 5

June 20, 2018

I had a great experience with my cube smart storage unit. The only complaint I have is their phone system, it was very difficult to get connected with someone from the facility and that was mildly frustrating. Overall good though


Great Storgae facility

Star rating 5 out of 5

June 11, 2018

Enjoyed speaking with staff, very friendly, took time to show around. I love that it was a clean facility and close to my sons school.


Great service

Star rating 5 out of 5

May 27, 2018

Great service the manager Keshena Graham went above and beyond. We got there right at 5:00 and she still took the time so we got the right size storage bin. I order one to big. She showed us different sizes. We got the right one. Made sure we understood everything and was very pleasant and nice. We feel comfortable leaving our stuff there it's very secure building. Good hours too. Thank you, Keshena Graham


Love it!! Nice people. No stairs. Elevator easy access, clean, dry...

Star rating 5 out of 5

April 23, 2018

Had CubeSmart on east side of Worcester last year. Liked it a lot. I am moving again this summer so got a unit on Shrewsbury street close to my new apartment. Howie got me signed on, showed the unit, bill paid... and with a discount all in about 30 minutes. Fast service, very kind, considerate. New building, very secure, cameras and more security. Will be moving some boxes myself to get exercise, then hire movers for the rest Can pay online, in person, use auto pay or manual. Definite recommend!


Great help

Star rating 5 out of 5

March 2, 2018

Elaine Sotomayor and her co-worker, helped me to get the best storage the meet my needs. She was awesome and took her time to give me a good storage room. Thank you Elaine and co-worker from Shrewsbury st in Worcester, MA


Fantastic customer service!!!

Star rating 5 out of 5

February 3, 2018

I had gone through a lot in my life prior to arriving to this location. Both representatives went out of their way to accommodate my illnesses and the system error (very small glitch that would have still made my life difficult). I wish that I could remember both of their names....but I know that one of them was Howie. The date was 12/23/18. The woman who was on shift worked together with Howie and made my day worth getting through. They were kind, professional, courteous, and diligent. This is rare during any transaction these days and I am so very grateful for their help!!!


Awesome New and Very Clean

Star rating 4 out of 5

January 29, 2018

I would give them 5 stars but the only reason why I didn’t is because I found it a little pricey but overall super clean and percent condition


Back to Top
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.

CubeSmart Self Storage of Worcester

×

The CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call.

—Larry W.

See All Customer Reviews

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Reviews of This Facility

Great and good places

Star rating 5 out of 5

May 22, 2020

I recommend this place good prices clean an big storage for the prices


Awesome Staff

Star rating 5 out of 5

May 17, 2020

The staff was awesome. They were great to work with.


Storage is accessible and staff are friendly!

Star rating 5 out of 5

May 9, 2020

The storage is very expensive - the prices go up by a lot.


Always awesome customer service, in the facility and over the phone

Star rating 5 out of 5

April 7, 2020

Whenever I have questions they'll answer me in a very helpful and kind way. Problem solved all the time!


No complaints

Star rating 5 out of 5

April 1, 2020

Office smelled amazing, and staff was helpful nothing to complain about


Quick help

Star rating 5 out of 5

March 29, 2020

Appreciate ease if setting up quickly, needed that when school closed due to COVID19.


Excellent Storage Facility

Star rating 5 out of 5

March 6, 2020

Required storage in last minute. This facility was available and I was able to move in that day. The customer service by Rep Patrick was truly excellent. He explain everything and help me choose the best storage unit for my stuff. The price is affordable and I would recommend this facility to family and friend. Thank you CubeSmart


Great staff and hospitality

Star rating 5 out of 5

December 23, 2019

Great staff. , clean , and respectable . Always a pleasure to know your belongings are secure.


NIce place

Star rating 4 out of 5

December 15, 2019

its very nice just wish they didn't go up in their charges. I came here cause it was cheap. it went up and now I may consider somewhere else soon.


Kevin was GREAT!

Star rating 5 out of 5

November 26, 2019

We had a bit of a difficult time finding exactly what we needed and Kevin was very patient and listened to our needs and found exactly what we were looking for very quickly! And he kept ease and convenience in mind as well, being we have a lot of heavy/bulky items. We couldn't have had a better experience!


Simple facility to navigate

Star rating 5 out of 5

May 17, 2019

Great service. No problems with access or setting up the unit.


Would highly recommend this storage facility!

Star rating 5 out of 5

November 5, 2018

People were very friendly and helpful. Clean facility, safe and secure. Great staff and storage facility!


Great self storage facility

Star rating 5 out of 5

October 22, 2018

This storage facility is very good clean, great customer service, good location easy to access ext.


Great facility

Star rating 5 out of 5

October 15, 2018

Excellent customer service. The facility was clean and the lighting was adequate Thank you


Easy to access

Star rating 4 out of 5

October 2, 2018

I think it is on the high side when it comes to the monthly fee, but the woman at the front desk was very helpful and pleasant


Great location

Star rating 5 out of 5

September 28, 2018

Good size of storage locker. Would recommend to a friend looking for short term storage.


Nice self storage facility

Star rating 5 out of 5

September 27, 2018

Anything I needed to know there was always someone to respond. Never an issue with the facility or my unit. Easy to move in and out.


Great facility and customer service!

Star rating 5 out of 5

August 28, 2018

The customer service was excellent. Communication was clear as I prepared to move in, moved in, and moved out.


Excellent customer service!

Star rating 4 out of 5

July 16, 2018

The only draw back to this facility was the malfunctioning computer software. This cost me a lot of time. Kershena was excellent but extremely hampered by the computer situation 2 days in a row.


good..sllslslllslsl

Star rating 5 out of 5

June 21, 2018

the attendant was very helpful the moved as easy and fast xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Great unit and facility

Star rating 4 out of 5

June 20, 2018

I had a great experience with my cube smart storage unit. The only complaint I have is their phone system, it was very difficult to get connected with someone from the facility and that was mildly frustrating. Overall good though


Great Storgae facility

Star rating 5 out of 5

June 11, 2018

Enjoyed speaking with staff, very friendly, took time to show around. I love that it was a clean facility and close to my sons school.


Great service

Star rating 5 out of 5

May 27, 2018

Great service the manager Keshena Graham went above and beyond. We got there right at 5:00 and she still took the time so we got the right size storage bin. I order one to big. She showed us different sizes. We got the right one. Made sure we understood everything and was very pleasant and nice. We feel comfortable leaving our stuff there it's very secure building. Good hours too. Thank you, Keshena Graham


Love it!! Nice people. No stairs. Elevator easy access, clean, dry...

Star rating 5 out of 5

April 23, 2018

Had CubeSmart on east side of Worcester last year. Liked it a lot. I am moving again this summer so got a unit on Shrewsbury street close to my new apartment. Howie got me signed on, showed the unit, bill paid... and with a discount all in about 30 minutes. Fast service, very kind, considerate. New building, very secure, cameras and more security. Will be moving some boxes myself to get exercise, then hire movers for the rest Can pay online, in person, use auto pay or manual. Definite recommend!


Great help

Star rating 5 out of 5

March 2, 2018

Elaine Sotomayor and her co-worker, helped me to get the best storage the meet my needs. She was awesome and took her time to give me a good storage room. Thank you Elaine and co-worker from Shrewsbury st in Worcester, MA


Fantastic customer service!!!

Star rating 5 out of 5

February 3, 2018

I had gone through a lot in my life prior to arriving to this location. Both representatives went out of their way to accommodate my illnesses and the system error (very small glitch that would have still made my life difficult). I wish that I could remember both of their names....but I know that one of them was Howie. The date was 12/23/18. The woman who was on shift worked together with Howie and made my day worth getting through. They were kind, professional, courteous, and diligent. This is rare during any transaction these days and I am so very grateful for their help!!!


Awesome New and Very Clean

Star rating 4 out of 5

January 29, 2018

I would give them 5 stars but the only reason why I didn’t is because I found it a little pricey but overall super clean and percent condition


About This Facility

This Worcester, MA Self Storage facility boasts an easy-to-access location and flexible gate and office hours. The friendly, helpful managers here provide award-winning service and are available when you need them. If you only need short-term storage or prefer greater flexibility, ask about our convenient month-to-month leases. With clean, modern storage units and a selection of safety and security features like 24-hour video recording and bright lights, this facility has you covered. In the event that you forget something, we sell boxes, tape, locks, shelving and other must-have supplies. Make short work of your big move with moving and labor assistance. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

Find All Storage Facilities Located Closest to Worcester, MA:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • 24-Hour Video Recording Have peace of mind knowing that this property features video cameras.

Store Amenities

  • Boxes and Other Packing Supplies Available All of the supplies you need for storing your belongings are right here.
  • Deliveries Accepted Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
  • Printing/Copying/Faxing All of your business needs can be handled right here.

Moving and Storage Deals

  • Military Discounts Available Show us your active duty military ID at move-in to enjoy a 10% discount.
  • SML Have the team at SML loaded and unloaded items from your truck or other vehicle.
  • Insurance Available You'll love the peace of mind you'll enjoy with our insurance plans.
  • Online Payment Options Skip a trip to our office by paying online.
 
 
 
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People's Choice Stevie Awards 2019 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 345 Shrewsbury St in Worcester