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The employees here are awesome! Super helpful and made sure everything I needed was taken care of.

—Amanda C.

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CubeSmart Self Storage of Knoxville

3980 Papermill Drive Northwest
Knoxville, TN 37909

Star rating 5 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (865) 584-4444

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM

At This Facility:

  • 24-Hour Video Recording
  • Boat & RV Parking
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Wonderful facility with amazing customer service

Star rating 5 out of 5

October 10, 2018

When we chose Cube Smart at the Papermill location we were in a hurry. We have been so happy with this facility and their amazing customer service staff. When moving out of our unit we had a medical urgency. We kept Tyler posted and of our delay and he was very professional and assuring and helped ease our anxiety about our delay. We could not be happier with our experience with Cube Smart and will use this company when we have future needs. We highly recommend Cube Smart and their employees!


Wonderful

Star rating 5 out of 5

September 21, 2018

We have been very pleased with this fascility...so happy


Friendly, helpful staff

Star rating 5 out of 5

September 17, 2018

The people here were always helpful and friendly. My climate controlled unit was always the right temperature for the season. Great secure location where I felt safe to even visit after hours. Thanks!


Great storage facility!

Star rating 5 out of 5

September 16, 2018

We used Cube Smart for the past 6 months or so after our daughter graduated from UT until she moved for a job. The staff was always very friendly and helpful. The site was well maintained and clean. We never had an issue. Would highly recommend this storage facility.


Excellent self storage experience

Star rating 5 out of 5

August 23, 2018

I have used this storage facility since my freshman year at UT, and I am now going into my senior year. I would highly recommend this storage facility to anyone. The staff is always pleasant, and helpful. The storage facility is always clean. I haven't had any issues the entire time I have used this facility. Overall wonderful self storage experience!


Professional and helpful service

Star rating 5 out of 5

August 20, 2018

I had a great experience using CubeSmart. Both of the staff members I communicated with were friendly and helpful and made the whole process very easy. I would definitely use this location again for my storage needs.


Very pleased from beginning to end! Christian was very professional and personable and nice to work with.

Star rating 5 out of 5

August 19, 2018

The staff was very helpful. I’d never rented a unit before but would definitely use them again.


AWESOME easy experience!

Star rating 5 out of 5

August 13, 2018

AWESOME easy experience! Needed storage space for the Summer for students at UT and this served the purpose.


Great self Storage facility!

Star rating 5 out of 5

August 11, 2018

CubeSmart is a very clean and secure storage facility with great customer service.


Great people, clean and secure storage at a good price.

Star rating 5 out of 5

July 30, 2018

I would highly recommend the Cube Smart on Papermill Rd. in Knoxville. Great customer service and reasonably priced.


Great storage facility and amazing staff!

Star rating 5 out of 5

June 16, 2018

I absolutely loved this storage, they were understanding and helped in any way they could, but i now live too far and bought a home! Thanks for yall service!


Great, safe place to store my things!!

Star rating 5 out of 5

May 3, 2018

I was so happy for them to help me out when I needed it


CubeSmart Knoxville really came through for me

Star rating 5 out of 5

April 29, 2018

As I was handing my keys to my landlady, with just one hour before CubeSmart was going to close, I knew I needed one more 5'x5' storage space. The wonderful folks at CubeSmart reserved one for me, and I was able to drive over, unload, and get on my way. It was the easiest thing I did all moving day. :-)


Great Customer Service

Star rating 5 out of 5

March 3, 2018

I rented two units at the end of January, however February is an odd month. I moved everything out of both units on the 28th. I should have been charged another month, but Ron and his associates were very accommodating without any hassle. I was very pleased considering that day was my only day off work. All around awesome service.


Every thing was exactly as I left it!

Star rating 5 out of 5

February 11, 2018

I was so pleased to find my Travel Trailer in the same shape as I left it. I will certainly use CubesSmart again. Great staff that answered all my questions and treated my wife and I with respect! Thanks for everything!


Great facility, wonderful staff

Star rating 5 out of 5

February 7, 2018

I used this facility for about six months and never had an issue. The place is well-kept and the staff is attentive and helpful if you need them.


Ashley is great!

Star rating 5 out of 5

October 2, 2017

The process of securing a unit was quick and easy. Ashley was really helpful in getting everything taken care of with such short notice.


Awesome sauce

Star rating 5 out of 5

February 26, 2017

Corey is super nice helpful and friendly. Also he is the only person i have ever met that pronounced my name correctly without having been told how to.


Great location and very clean

Star rating 5 out of 5

February 2, 2017

The location of their facility works for me. I always feel very safe when I am there and it is clean!


Great storage facility! Top notch customer service

Star rating 5 out of 5

October 24, 2016

This was my first time renting a storage space. Was very pleasantly surprised at the facility. Far exceeded my expectations. The customer service was great. The unit was clean and the climate control was a good perk. Definitely would return if I needed another unit.


Excellent service

Star rating 5 out of 5

September 7, 2016

Tina at the Papermill location is wonderful! The office and property was clean. She was very kind and efficient. I will definitely recommend this business to my friends and family.


First time storage facility user

Star rating 5 out of 5

September 1, 2016

This is my first time renting a unit from a facility like this and am very satisfied with how the fast and easy the process was to get one. Corey was super nice and answered any questions I had.


excellent service

Star rating 5 out of 5

August 23, 2016

I was so comfortable and I enjoyed the friendliness that the girl showed me. My belongings are very important to me and I was confident that every thing would be safe and secure.


Awesome Sauce

Star rating 5 out of 5

August 1, 2016

Process from beginning to end was great. Excellent customer service. Also helpful that the location was also where I dropped off my rental truck.


Great facility!

Star rating 5 out of 5

June 1, 2016

Everyone at CubeSmart was extremely helpful and friendly, and it was very convenient that they also rent moving trucks. The units are clean and have electric lighting, so moving in was very easy. It is gated so only people with a storage unit can get inside and I feel very confident that my belongings will be safe in my unit.


Great Customer Service

Star rating 5 out of 5

May 22, 2016

Got the unit on a Saturday. Was not told that location was closing at 5:00PM that day. Manager called me and made sure that I was able to get in. A real life saver and great customer service. On top of that, she made sure to get me the proper rate. Would recommend.


Great self storage

Star rating 5 out of 5

March 9, 2016

excellent and Security self-storage at Knoxville, TN


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Knoxville

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The employees here are awesome! Super helpful and made sure everything I needed was taken care of.

—Amanda C.

See All Customer Reviews

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Reviews of This Facility

Wonderful facility with amazing customer service

Star rating 5 out of 5

October 10, 2018

When we chose Cube Smart at the Papermill location we were in a hurry. We have been so happy with this facility and their amazing customer service staff. When moving out of our unit we had a medical urgency. We kept Tyler posted and of our delay and he was very professional and assuring and helped ease our anxiety about our delay. We could not be happier with our experience with Cube Smart and will use this company when we have future needs. We highly recommend Cube Smart and their employees!


Wonderful

Star rating 5 out of 5

September 21, 2018

We have been very pleased with this fascility...so happy


Friendly, helpful staff

Star rating 5 out of 5

September 17, 2018

The people here were always helpful and friendly. My climate controlled unit was always the right temperature for the season. Great secure location where I felt safe to even visit after hours. Thanks!


Great storage facility!

Star rating 5 out of 5

September 16, 2018

We used Cube Smart for the past 6 months or so after our daughter graduated from UT until she moved for a job. The staff was always very friendly and helpful. The site was well maintained and clean. We never had an issue. Would highly recommend this storage facility.


Excellent self storage experience

Star rating 5 out of 5

August 23, 2018

I have used this storage facility since my freshman year at UT, and I am now going into my senior year. I would highly recommend this storage facility to anyone. The staff is always pleasant, and helpful. The storage facility is always clean. I haven't had any issues the entire time I have used this facility. Overall wonderful self storage experience!


Professional and helpful service

Star rating 5 out of 5

August 20, 2018

I had a great experience using CubeSmart. Both of the staff members I communicated with were friendly and helpful and made the whole process very easy. I would definitely use this location again for my storage needs.


Very pleased from beginning to end! Christian was very professional and personable and nice to work with.

Star rating 5 out of 5

August 19, 2018

The staff was very helpful. I’d never rented a unit before but would definitely use them again.


AWESOME easy experience!

Star rating 5 out of 5

August 13, 2018

AWESOME easy experience! Needed storage space for the Summer for students at UT and this served the purpose.


Great self Storage facility!

Star rating 5 out of 5

August 11, 2018

CubeSmart is a very clean and secure storage facility with great customer service.


Great people, clean and secure storage at a good price.

Star rating 5 out of 5

July 30, 2018

I would highly recommend the Cube Smart on Papermill Rd. in Knoxville. Great customer service and reasonably priced.


Great storage facility and amazing staff!

Star rating 5 out of 5

June 16, 2018

I absolutely loved this storage, they were understanding and helped in any way they could, but i now live too far and bought a home! Thanks for yall service!


Great, safe place to store my things!!

Star rating 5 out of 5

May 3, 2018

I was so happy for them to help me out when I needed it


CubeSmart Knoxville really came through for me

Star rating 5 out of 5

April 29, 2018

As I was handing my keys to my landlady, with just one hour before CubeSmart was going to close, I knew I needed one more 5'x5' storage space. The wonderful folks at CubeSmart reserved one for me, and I was able to drive over, unload, and get on my way. It was the easiest thing I did all moving day. :-)


Great Customer Service

Star rating 5 out of 5

March 3, 2018

I rented two units at the end of January, however February is an odd month. I moved everything out of both units on the 28th. I should have been charged another month, but Ron and his associates were very accommodating without any hassle. I was very pleased considering that day was my only day off work. All around awesome service.


Every thing was exactly as I left it!

Star rating 5 out of 5

February 11, 2018

I was so pleased to find my Travel Trailer in the same shape as I left it. I will certainly use CubesSmart again. Great staff that answered all my questions and treated my wife and I with respect! Thanks for everything!


Great facility, wonderful staff

Star rating 5 out of 5

February 7, 2018

I used this facility for about six months and never had an issue. The place is well-kept and the staff is attentive and helpful if you need them.


Ashley is great!

Star rating 5 out of 5

October 2, 2017

The process of securing a unit was quick and easy. Ashley was really helpful in getting everything taken care of with such short notice.


Awesome sauce

Star rating 5 out of 5

February 26, 2017

Corey is super nice helpful and friendly. Also he is the only person i have ever met that pronounced my name correctly without having been told how to.


Great location and very clean

Star rating 5 out of 5

February 2, 2017

The location of their facility works for me. I always feel very safe when I am there and it is clean!


Great storage facility! Top notch customer service

Star rating 5 out of 5

October 24, 2016

This was my first time renting a storage space. Was very pleasantly surprised at the facility. Far exceeded my expectations. The customer service was great. The unit was clean and the climate control was a good perk. Definitely would return if I needed another unit.


Excellent service

Star rating 5 out of 5

September 7, 2016

Tina at the Papermill location is wonderful! The office and property was clean. She was very kind and efficient. I will definitely recommend this business to my friends and family.


First time storage facility user

Star rating 5 out of 5

September 1, 2016

This is my first time renting a unit from a facility like this and am very satisfied with how the fast and easy the process was to get one. Corey was super nice and answered any questions I had.


excellent service

Star rating 5 out of 5

August 23, 2016

I was so comfortable and I enjoyed the friendliness that the girl showed me. My belongings are very important to me and I was confident that every thing would be safe and secure.


Awesome Sauce

Star rating 5 out of 5

August 1, 2016

Process from beginning to end was great. Excellent customer service. Also helpful that the location was also where I dropped off my rental truck.


Great facility!

Star rating 5 out of 5

June 1, 2016

Everyone at CubeSmart was extremely helpful and friendly, and it was very convenient that they also rent moving trucks. The units are clean and have electric lighting, so moving in was very easy. It is gated so only people with a storage unit can get inside and I feel very confident that my belongings will be safe in my unit.


Great Customer Service

Star rating 5 out of 5

May 22, 2016

Got the unit on a Saturday. Was not told that location was closing at 5:00PM that day. Manager called me and made sure that I was able to get in. A real life saver and great customer service. On top of that, she made sure to get me the proper rate. Would recommend.


Great self storage

Star rating 5 out of 5

March 9, 2016

excellent and Security self-storage at Knoxville, TN


About This Facility

CubeSmart Self Storage of Knoxville, TN offers convenient office hours and gate hours at an easily accessible location. If you need help, our managers are trained to deliver award-winning Customer service to make your storage experience a pleasant one. If you don’t want to sign a contract, we offer hassle-free month-to-month storage leases. Our storage units are clean, and we offer a variety of safety and security features such as 24-hour video recording, security gates at most locations and well-lit areas for your peace of mind. Shelving, locks, boxes, tape, and packing supplies are also available on-site. As an added convenience, moving and labor services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 3980 Papermill Drive Northwest in Knoxville. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Knoxville, TN:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording 24-Hour Video Recording: Have peace of mind knowing that this property features video cameras.
  • Well-Lit Premises Well-Lit Premises: Our safety and security features include interior and exterior lighting throughout the premises.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.
  • Deliveries Accepted Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
  • Boat and RV Parking Boat and RV Parking: Keep your RV or boat off the street with an affordable parking space at our facility.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.

Moving and Storage Deals

  • Military Discounts Available Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
  • Penske Agent Penske Agent: Save a trip to the truck rental agency by getting what you need right here.
  • Insurance Available Insurance Plans Available: Breathe easier with affordable insurance options.
  • Online Payment Options Month-to-Month Leases Available: We are happy to accommodate all of your storage needs, whether they are long term or short term.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 3980 Papermill Drive Northwest in Knoxville