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The gentleman that was there helped us get the right size storage unit for our needs. He was very helpful in helping us make our choice.

—Chaotic A.

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CubeSmart Self Storage of Knoxville

3731 Shotsman Lane
Knoxville, TN 37918

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (865) 687-8809

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM

At This Facility:

  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • Military Discounts Available
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

What you would expect, but count on rate increases.

Star rating 4 out of 5

October 7, 2018

Do not understand why the rates increase so frequently. However, customer service is always excellent and it is very convenient and easy to pay bill online. They also send email reminders when bill is due.


Adequate space, friendly efficient service.

Star rating 4 out of 5

September 8, 2018

Plenty of size options to choose from.Access to your facility is available seven days a week.Also there is someone on duty to handle any questions or unforseen problems at least 4 to 8 hours I was able to have unworking lock cutoff on my move out day.Maybe more pricier than Public Storage but overall a well run facility.


The best storage facility we have used!

Star rating 5 out of 5

September 7, 2018

Cube smart was an amazing facility. The employees were so friendly and recognized us every time we came by. They greeted us and asked if there was any way they could help us. The unit itself was clean and well taken care of. The storage managers would go throughout the facility multiple times a day to either check the units or maintain the grounds. We probably will always use Cubesmart storage for our storage needs.


Managers are great to work with!

Star rating 5 out of 5

August 28, 2018

Excellent customer service! The managers were always very helpful.


no issues-very clean. Staff great! Only issue is that I by mistake paid an extra month and i could not get money back?????

Star rating 5 out of 5

August 25, 2018

Will definitely use Cube smart again! Staff and facility perfect


Great facility

Star rating 5 out of 5

August 7, 2018

Had no problems and was very confident in their security. Will highly recommend cubesmart.


Fantastic facility

Star rating 5 out of 5

July 22, 2018

Good customer service and unit served my purposes. Easy to rent and get in and out. Would recommend to anyone wanting a good storage facility.


Great Place

Star rating 5 out of 5

July 21, 2018

Great customer service. Very helpful the entire time I rented. When I was ready to end, checkout was effortless. The agent, Mr Witmer is the best.


Worked for our needs

Star rating 4 out of 5

July 16, 2018

Facility was convenient but slightly hard to maneuver through due to it being situated on a steep hill. Employees were always friendly.


Great staff. Very professional and willing to help.

Star rating 5 out of 5

May 26, 2018

Staff was amazing. Storage unit was perfect size. Facility is well taken care of. Staff also takes security very seriously.


Love this place

Star rating 5 out of 5

May 24, 2018

Great place. Clean, huge cube, awesome staff. The staff went well beyond to help me with my storage. Extremely polite at all times, always willing to help.


Simple & Easy

Star rating 5 out of 5

March 17, 2018

This was my first time renting a storage unit, and CubeSmart bought the property/business several months after I started with the previous company. I got great information from the company about the transfer of ownership, and closing out was extremely easy. The units are accessible on a good schedule, and both the hallways and the units themselves have lights, making it easy to dig for that thing you just know you stuffed in a box...in the back. While I'm happy to have moved (and thus no longer need storage), I'd definitely put CubeSmart at the top of my list if I needed off-site storage again!


Great customer service

Star rating 5 out of 5

September 26, 2017

The lady that helped me was great, my contract was fast. I was done with gwtting my storage unit to viewing it to moving all my stuff in, in like one hour


Great self storage facility

Star rating 5 out of 5

September 2, 2017

Wonderful place to store your stuff. Good prices, great staff, wonderful manager. Had one issue with a balance that was addressed immediately. Only issue I really had was the entrance to the place. Tight squeeze considering many moving vehicles could come in and out of there, but other than that I enjoyed my stay here, will go there again if needed.


Wonderful Place to store!

Star rating 5 out of 5

August 13, 2017

My storage unit is used basically like a garage. I live in an apartment but use the space to store my car tools etc. Doug,who was alot of help!has left company but left behind well trained Krystal Allen. She's perfect for that management position. She so good at her job it's way to much to list.


Very impressed

Star rating 5 out of 5

January 3, 2017

I was treated with good ole down-home customer service, something that's not all that common anymore. Had a great feeling about putting my belongings there; staff was friendly, unit was clean and well lit, and the level of security was second to none!


great

Star rating 5 out of 5

November 1, 2016

this is a great place too store anything you have too i have rented alot from here and its great.


Great facility but prices ..!

Star rating 4 out of 5

June 1, 2016

The facility is a good facility but prices have gone up twice since I have been a customer. Sadly, I may have to consider going somewhere else because of the high cost.


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Knoxville

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The gentleman that was there helped us get the right size storage unit for our needs. He was very helpful in helping us make our choice.

—Chaotic A.

See All Customer Reviews

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Reviews of This Facility

What you would expect, but count on rate increases.

Star rating 4 out of 5

October 7, 2018

Do not understand why the rates increase so frequently. However, customer service is always excellent and it is very convenient and easy to pay bill online. They also send email reminders when bill is due.


Adequate space, friendly efficient service.

Star rating 4 out of 5

September 8, 2018

Plenty of size options to choose from.Access to your facility is available seven days a week.Also there is someone on duty to handle any questions or unforseen problems at least 4 to 8 hours I was able to have unworking lock cutoff on my move out day.Maybe more pricier than Public Storage but overall a well run facility.


The best storage facility we have used!

Star rating 5 out of 5

September 7, 2018

Cube smart was an amazing facility. The employees were so friendly and recognized us every time we came by. They greeted us and asked if there was any way they could help us. The unit itself was clean and well taken care of. The storage managers would go throughout the facility multiple times a day to either check the units or maintain the grounds. We probably will always use Cubesmart storage for our storage needs.


Managers are great to work with!

Star rating 5 out of 5

August 28, 2018

Excellent customer service! The managers were always very helpful.


no issues-very clean. Staff great! Only issue is that I by mistake paid an extra month and i could not get money back?????

Star rating 5 out of 5

August 25, 2018

Will definitely use Cube smart again! Staff and facility perfect


Great facility

Star rating 5 out of 5

August 7, 2018

Had no problems and was very confident in their security. Will highly recommend cubesmart.


Fantastic facility

Star rating 5 out of 5

July 22, 2018

Good customer service and unit served my purposes. Easy to rent and get in and out. Would recommend to anyone wanting a good storage facility.


Great Place

Star rating 5 out of 5

July 21, 2018

Great customer service. Very helpful the entire time I rented. When I was ready to end, checkout was effortless. The agent, Mr Witmer is the best.


Worked for our needs

Star rating 4 out of 5

July 16, 2018

Facility was convenient but slightly hard to maneuver through due to it being situated on a steep hill. Employees were always friendly.


Great staff. Very professional and willing to help.

Star rating 5 out of 5

May 26, 2018

Staff was amazing. Storage unit was perfect size. Facility is well taken care of. Staff also takes security very seriously.


Love this place

Star rating 5 out of 5

May 24, 2018

Great place. Clean, huge cube, awesome staff. The staff went well beyond to help me with my storage. Extremely polite at all times, always willing to help.


Simple & Easy

Star rating 5 out of 5

March 17, 2018

This was my first time renting a storage unit, and CubeSmart bought the property/business several months after I started with the previous company. I got great information from the company about the transfer of ownership, and closing out was extremely easy. The units are accessible on a good schedule, and both the hallways and the units themselves have lights, making it easy to dig for that thing you just know you stuffed in a box...in the back. While I'm happy to have moved (and thus no longer need storage), I'd definitely put CubeSmart at the top of my list if I needed off-site storage again!


Great customer service

Star rating 5 out of 5

September 26, 2017

The lady that helped me was great, my contract was fast. I was done with gwtting my storage unit to viewing it to moving all my stuff in, in like one hour


Great self storage facility

Star rating 5 out of 5

September 2, 2017

Wonderful place to store your stuff. Good prices, great staff, wonderful manager. Had one issue with a balance that was addressed immediately. Only issue I really had was the entrance to the place. Tight squeeze considering many moving vehicles could come in and out of there, but other than that I enjoyed my stay here, will go there again if needed.


Wonderful Place to store!

Star rating 5 out of 5

August 13, 2017

My storage unit is used basically like a garage. I live in an apartment but use the space to store my car tools etc. Doug,who was alot of help!has left company but left behind well trained Krystal Allen. She's perfect for that management position. She so good at her job it's way to much to list.


Very impressed

Star rating 5 out of 5

January 3, 2017

I was treated with good ole down-home customer service, something that's not all that common anymore. Had a great feeling about putting my belongings there; staff was friendly, unit was clean and well lit, and the level of security was second to none!


great

Star rating 5 out of 5

November 1, 2016

this is a great place too store anything you have too i have rented alot from here and its great.


Great facility but prices ..!

Star rating 4 out of 5

June 1, 2016

The facility is a good facility but prices have gone up twice since I have been a customer. Sadly, I may have to consider going somewhere else because of the high cost.


About This Facility

CubeSmart Self Storage of Knoxville, TN offers convenient office hours and gate hours at an easily accessible location. If you need help, our managers are trained to deliver award-winning Customer service to make your storage experience a pleasant one. If you don’t want to sign a contract, we offer hassle-free month-to-month storage leases. Our storage units are clean, and we offer a variety of safety and security features such as 24-hour video recording, security gates at most locations and well-lit areas for your peace of mind. Shelving, locks, boxes, tape, and packing supplies are also available on-site. As an added convenience, moving and labor services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 3731 Shotsman Lane in Knoxville. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Knoxville, TN:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording 24-Hour Video Recording: Have peace of mind knowing that this property features video cameras.
  • Well-Lit Premises Well-Lit Premises: Our safety and security features include interior and exterior lighting throughout the premises.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.
  • Deliveries Accepted Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
  • Outside Parking Outside Parking Available: Our outdoor parking is exceptionally convenient and accessible.
  • Boat and RV Parking Boat and RV Parking: Keep your RV or boat off the street with an affordable parking space at our facility.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.

Moving and Storage Deals

  • Military Discounts Available Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
  • Insurance Available Insurance Plans Available: Breathe easier with affordable insurance options.
  • Online Payment Options Month-to-Month Leases Available: We are happy to accommodate all of your storage needs, whether they are long term or short term.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 3731 Shotsman Lane in Knoxville