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Moving and needed extra storage. Emailed my info and had someone call to verify. Showed up the same day, easy check-in and clean facility.

—Buddy S.

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CubeSmart Self Storage of Knoxville

3303 Sutherland Ave
Knoxville, TN 37919

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (865) 637-5016

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM
Thanksgiving: CLOSED

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM
Thanksgiving: 6:00 AM-10:00 PM

At This Facility:

  • Free Move-In Truck Call for Availability
  • Property Well Lit
  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Awesome place!

Star rating 5 out of 5

September 30, 2018

Love Sue from then Sutherland Ave CubeSmart! She’s so wonderful to be around and makes you feel so welcomed! She remembered us from when we first signed up for the storage unit! It made us feel great like she really cared for us! Thank you for your service! Will definitely recommend to a friend or if we need a storage unit again we’ll be back!


Still a customer just went to smaller unit

Star rating 5 out of 5

September 21, 2018

Good location well run and maintained, excellent customer serice


Great experience!

Star rating 5 out of 5

September 18, 2018

The manager Sue, and the General Manager at the Sutherland Avenue facility in Knoxville are the friendliest, and most enthusiastic folks to work with. They certainly represent Cube Smart well!


Everything I needed

Star rating 5 out of 5

September 17, 2018

I was able to keep and store all the items safely.


Wonderful

Star rating 5 out of 5

September 1, 2018

Excellent location. Staff is phenomenal. Storage facility very clean. Thank you. Just love Sue and June


Great people work here

Star rating 5 out of 5

June 16, 2018

Best customer service ever and the store is always clean.


Best Storage Facility in Town! Service, Quality, & Cleaniness is A+++ at the Sutherland Avenue CubeSmart!

Star rating 5 out of 5

May 11, 2018

Best Storage Facility in Town! Guarantee that you will receive a quality storage facility for an affordable price! We looked at several other locations before selecting CubeSmart on Sutherland Avenue..... nothing compared to them on cleaniness and customer service! Plus they had the best prices, on-site amenities and security...Which was all very important to us while storing our valuables. I have been happy with our storage facility for 6 months. In the 6 months at this facility....I have always felt safe and secure at this location. ALWAYS very clean. ALWAYS received EXCELLENT customer service from June and her team... which is hard to come by in our area so the EXCELLENT customer service always provided to us by June will keep us as customers as long as we have storage needs. June is always smiling with a welcoming demeanor. She goes above and beyond for her customers and happy to help. She is professional with a compassionate and kind attitude. Thank you, June! Keep up the good work because your CubeSmart location is AWESOME!


Fantastic service

Star rating 4 out of 5

April 30, 2018

The facility was clean and easy to access. The staff was always extremely friendly and willing to help in whatever way they could. Will recommend to others!


Awsome self storage facility!

Star rating 5 out of 5

April 22, 2018

Best place too rent employees go the extra mile more than friendly they make you feel like family took the best care of my storage need ask for sue you wont be disappointed best storage facility you can rent from don't take any chances elsewhere or you will be disappointed. Michael edward Bilyeu.


Great facility and customer service

Star rating 5 out of 5

April 18, 2018

The facility was well maintained and secured, and the staff was super polite and knowledgeable.


Great facility and the management was excellent to work with!

Star rating 5 out of 5

April 14, 2018

Great facility and location. Management was friendly and helpful and easy to work with over many years.


very convenient

Star rating 5 out of 5

March 21, 2018

customer service was great. very professional and was easy access with private code.


LOCAL IN PROXIMITY

Star rating 5 out of 5

March 15, 2018

SUE AND JUNE TOOK SUCH GOOD CARE OF US WITH PATIENCE AND AN URGENT CARING WAY.


Great Customers Service

Star rating 5 out of 5

March 8, 2018

The team here went above and beyond to help any way they could.


Good self storage great customer service

Star rating 5 out of 5

January 21, 2018

Good storage facility just found a better location with storage inside and bigger and less money.


Sue was the best customer service agent.

Star rating 5 out of 5

November 29, 2017

Sue was the lady who signed me up. SHE WAS EXCELLENT IN EVERY WAY. she covered all the details.. thoroughly and was polite and professional through the entire process. I WOULD RENT AGAIN, in a heartbeat from Sue. I hope all of your employees are a excellent at their jobs as Sue is.


awesome customer service

Star rating 5 out of 5

November 4, 2017

the lady went out in the rain to show me a unit the went out of there way to help us


The best!!!

Star rating 5 out of 5

August 1, 2017

Great customer service EVERY SINGLE TIME and not to mention an awesome facility.


Best storage option around

Star rating 5 out of 5

July 15, 2017

Very modern storefronts, highly service oriented, and lots of ancillary product support, i.e. boxes, tape, locks, packing material, etc. Have used in two locations and love them both.


Great service and perks

Star rating 5 out of 5

June 18, 2017

Friendly staff and easy process. Having a truck to use within the first month of renting definitely helped create a smooth transition.


"Convenience Fee" for paying online is absurd

Star rating 4 out of 5

November 5, 2016

Usually, I just stop by your office and pay with a credit card to avoid the fee you charge for online payment. Yesterday - Nov. 4 - I stopped by at 2:10 pm to find your office locked with a sign on the door "Will return at 3:00." This has happened before. So I made a wasted trip it seems. Will you pay me an "inconvenience fee?" No. Instead I have to pay online and pay you a "convenience fee" for the "privilege."


Nice space

Star rating 4 out of 5

April 21, 2016

Customer service is horrible. I do not like the attitude of the management. They ask you to refrain from saying anything about customer service now I know why. I do not like this company and will be moving out. Cube Space bought out the company I was with before or I would not have rented from them.


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People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Knoxville

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Moving and needed extra storage. Emailed my info and had someone call to verify. Showed up the same day, easy check-in and clean facility.

—Buddy S.

See All Customer Reviews

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Reviews of This Facility

Awesome place!

Star rating 5 out of 5

September 30, 2018

Love Sue from then Sutherland Ave CubeSmart! She’s so wonderful to be around and makes you feel so welcomed! She remembered us from when we first signed up for the storage unit! It made us feel great like she really cared for us! Thank you for your service! Will definitely recommend to a friend or if we need a storage unit again we’ll be back!


Still a customer just went to smaller unit

Star rating 5 out of 5

September 21, 2018

Good location well run and maintained, excellent customer serice


Great experience!

Star rating 5 out of 5

September 18, 2018

The manager Sue, and the General Manager at the Sutherland Avenue facility in Knoxville are the friendliest, and most enthusiastic folks to work with. They certainly represent Cube Smart well!


Everything I needed

Star rating 5 out of 5

September 17, 2018

I was able to keep and store all the items safely.


Wonderful

Star rating 5 out of 5

September 1, 2018

Excellent location. Staff is phenomenal. Storage facility very clean. Thank you. Just love Sue and June


Great people work here

Star rating 5 out of 5

June 16, 2018

Best customer service ever and the store is always clean.


Best Storage Facility in Town! Service, Quality, & Cleaniness is A+++ at the Sutherland Avenue CubeSmart!

Star rating 5 out of 5

May 11, 2018

Best Storage Facility in Town! Guarantee that you will receive a quality storage facility for an affordable price! We looked at several other locations before selecting CubeSmart on Sutherland Avenue..... nothing compared to them on cleaniness and customer service! Plus they had the best prices, on-site amenities and security...Which was all very important to us while storing our valuables. I have been happy with our storage facility for 6 months. In the 6 months at this facility....I have always felt safe and secure at this location. ALWAYS very clean. ALWAYS received EXCELLENT customer service from June and her team... which is hard to come by in our area so the EXCELLENT customer service always provided to us by June will keep us as customers as long as we have storage needs. June is always smiling with a welcoming demeanor. She goes above and beyond for her customers and happy to help. She is professional with a compassionate and kind attitude. Thank you, June! Keep up the good work because your CubeSmart location is AWESOME!


Fantastic service

Star rating 4 out of 5

April 30, 2018

The facility was clean and easy to access. The staff was always extremely friendly and willing to help in whatever way they could. Will recommend to others!


Awsome self storage facility!

Star rating 5 out of 5

April 22, 2018

Best place too rent employees go the extra mile more than friendly they make you feel like family took the best care of my storage need ask for sue you wont be disappointed best storage facility you can rent from don't take any chances elsewhere or you will be disappointed. Michael edward Bilyeu.


Great facility and customer service

Star rating 5 out of 5

April 18, 2018

The facility was well maintained and secured, and the staff was super polite and knowledgeable.


Great facility and the management was excellent to work with!

Star rating 5 out of 5

April 14, 2018

Great facility and location. Management was friendly and helpful and easy to work with over many years.


very convenient

Star rating 5 out of 5

March 21, 2018

customer service was great. very professional and was easy access with private code.


LOCAL IN PROXIMITY

Star rating 5 out of 5

March 15, 2018

SUE AND JUNE TOOK SUCH GOOD CARE OF US WITH PATIENCE AND AN URGENT CARING WAY.


Great Customers Service

Star rating 5 out of 5

March 8, 2018

The team here went above and beyond to help any way they could.


Good self storage great customer service

Star rating 5 out of 5

January 21, 2018

Good storage facility just found a better location with storage inside and bigger and less money.


Sue was the best customer service agent.

Star rating 5 out of 5

November 29, 2017

Sue was the lady who signed me up. SHE WAS EXCELLENT IN EVERY WAY. she covered all the details.. thoroughly and was polite and professional through the entire process. I WOULD RENT AGAIN, in a heartbeat from Sue. I hope all of your employees are a excellent at their jobs as Sue is.


awesome customer service

Star rating 5 out of 5

November 4, 2017

the lady went out in the rain to show me a unit the went out of there way to help us


The best!!!

Star rating 5 out of 5

August 1, 2017

Great customer service EVERY SINGLE TIME and not to mention an awesome facility.


Best storage option around

Star rating 5 out of 5

July 15, 2017

Very modern storefronts, highly service oriented, and lots of ancillary product support, i.e. boxes, tape, locks, packing material, etc. Have used in two locations and love them both.


Great service and perks

Star rating 5 out of 5

June 18, 2017

Friendly staff and easy process. Having a truck to use within the first month of renting definitely helped create a smooth transition.


"Convenience Fee" for paying online is absurd

Star rating 4 out of 5

November 5, 2016

Usually, I just stop by your office and pay with a credit card to avoid the fee you charge for online payment. Yesterday - Nov. 4 - I stopped by at 2:10 pm to find your office locked with a sign on the door "Will return at 3:00." This has happened before. So I made a wasted trip it seems. Will you pay me an "inconvenience fee?" No. Instead I have to pay online and pay you a "convenience fee" for the "privilege."


Nice space

Star rating 4 out of 5

April 21, 2016

Customer service is horrible. I do not like the attitude of the management. They ask you to refrain from saying anything about customer service now I know why. I do not like this company and will be moving out. Cube Space bought out the company I was with before or I would not have rented from them.


About This Facility

CubeSmart Self Storage of Knoxville, TN offers convenient office hours and gate hours at an easily accessible location. If you need help, our managers are trained to deliver award-winning Customer service to make your storage experience a pleasant one. If you don’t want to sign a contract, we offer hassle-free month-to-month storage leases. Our storage units are clean, and we offer a variety of safety and security features such as 24-hour video recording, security gates at most locations and well-lit areas for your peace of mind. Shelving, locks, boxes, tape, and packing supplies are also available on-site. As an added convenience, moving and labor services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 3303 Sutherland Ave in Knoxville. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Knoxville, TN:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Well-Lit Premises Well-Lit Premises: Our safety and security features include interior and exterior lighting throughout the premises.
  • Around-the-Clock Video Recording 24-Hour Video Recording: Have peace of mind knowing that this property features video cameras.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.
  • Deliveries Accepted Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
  • Outside Parking Outside Parking Available: Our outdoor parking is exceptionally convenient and accessible.
  • Boat and RV Parking Boat and RV Parking: Keep your RV or boat off the street with an affordable parking space at our facility.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.

Moving and Storage Deals

  • Free Move-In Truck Free Move-In Truck: Transport your belongings to our facility with ease with a free truck.
  • Military Discounts Available Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
  • Insurance Available Insurance Plans Available: Breathe easier with affordable insurance options.
  • Online Payment Options Month-to-Month Leases Available: We are happy to accommodate all of your storage needs, whether they are long term or short term.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 3303 Sutherland Ave in Knoxville