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Wonderful customer service, great place to store your items, very safe and very clean. I give it an A+... LOVE IT!!

—Tamara M.

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CubeSmart Self Storage of Ontario

1372 E 5th St
Ontario, CA 91764

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (909) 218-4551

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Access Hours:

Monday-Sunday: 6:00 AM-10:00 PM

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At This Facility:

  • 24-Hour Video Recording
  • Bilingual Manager
  • Boat & RV Parking
  • Boxes and Other Packing Supplies Available
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Good

Star rating 5 out of 5

May 3, 2020

Great place and customer service is great. Also clean, just a bit pricie...


Overall Great storage facility

Star rating 4 out of 5

March 31, 2020

I have a unit with a payment due on the 28th of each month with a 10 grace period and I have never missed a payment and I have always paid with in a 3 day period but I do not understand why I recieve a notice that my payment is due the 27th and when I go to pay it says I am overdue? I think the computer has the CORONA VIRUS!


Great storage place!

Star rating 5 out of 5

March 30, 2020

Love your customer service always friendly and so helpful. Anytime I go in to pay they greet you with hello. Would recommend this place if anyone is looking for a place to store their stuff!!


Good storage

Star rating 4 out of 5

December 28, 2019

It’s a great place for storage. Plenty of space. Friendly staff.


Great service

Star rating 5 out of 5

November 18, 2019

I’ve rented a storage from cubesmart for a couples now and maria is the girl that helped me she was very friendly and helpful and is always so kind when I go in thank you maria


Used to be Affordable

Star rating 4 out of 5

June 14, 2019

After 17 years, I will be moving out soon. This location has changed ownership 3 times since I have been here. Rent has gone up every year in the last 10 years. About 10% every year. I have finally had it. Cube Smart has exceeded my limit of tolerance. Moving to a cheaper location. $87 cheaper for same size unit and service.


LOve the employes

Star rating 4 out of 5

March 13, 2019

Great personal nice and curtous i love the location and convinient near by locally


A place to put my stuff

Star rating 4 out of 5

December 5, 2018

That's basically it. I needed a place to store my stuff while I was between permanent residences, and CubeSmart was the nearest location to where I was coming from.


I was there for about 5 months, all was great!

Star rating 5 out of 5

November 27, 2018

I was there for about 5 months, all was great! Will recommend to others.


Customer service

Star rating 5 out of 5

September 26, 2018

Adriana torrez was great at helping me at everything ,very helful .


Great close and convenient for me.

Star rating 5 out of 5

September 15, 2018

Customer service good the room is clean reserved online you geta better price


Great self storage facility

Star rating 5 out of 5

September 9, 2018

One problem with my storage the power was out couldn't turn on the light. Started 6 months before I moved out. I complained and still wasnt fixed.


Amazing office personnel

Star rating 5 out of 5

September 6, 2018

I have dealt with many storage locations for years. The new office personnel at this location is worth the drive if you are not near. I spoke with Natalie and Lauealei regarding a special need I had and they worked with me while making me feel important and valued. They are empathetic, very friendly, professional, caring and did I say very friendly? These 2 ladies make this place better and unique than any.


Great at first but had an issue when leaving

Star rating 4 out of 5

August 15, 2018

Moving in, the customer service was great. I informed the facility of our intention to move within the time frame they requested and we had cleared the unit on the date we stated. Then we received a notice that rent was late. I emailed stating that we left when we states we would and didn't owe any further rent. Then I get a reminder call about rent. I informed the representative that I no longer had the unit. I then received another email closing our account but charged me a week's rent because they weren't aware I had left the facility. I informed the facility of my intention to clear out the unit, what else did I need to do?


A caring staff

Star rating 5 out of 5

August 14, 2018

I’ve rented storage from two Cubesmart’s. At both facilities the staff really seemed to care...about me, about their job, about the facility, etc. I would highly recommend Cubesmart.


Very friendly from the get-go

Star rating 5 out of 5

May 13, 2018

The only thing wrong with our experience was that the moving van had trouble arriving because of the configuration of the site's driveway. They had to offload onto a smaller truck and do it in several loads, which took hours extra.


Great self storage facility

Star rating 4 out of 5

May 13, 2018

Customer service ladies are very friendly - The storage complex is kept clean - Convenient to pay on the net


Nice, friendly, outgoing staff, and nice, clean, very accessible storage facility.

Star rating 5 out of 5

May 6, 2018

The staff at Cubesmart are very friendly, very nice and very outgoing. The staff is always happy with smiles to help you no matter if it is 12 noon, or it's 5:55pm on a Friday. The Managers are quick to answer e-mails questions or walk-in questions. This Cubesmart location I'll pass on to friends and family or have them visit the website because I never had any issues what-so-ever for the year and a half I stored my belongings with them.


Love this place for my family

Star rating 5 out of 5

April 23, 2018

Been a tough time and having this place to keep my stuff for a little while has helped so much great staff and overall great convenience when it is needed thanks cubesmart!!


Best customer service

Star rating 5 out of 5

April 20, 2018

The regional manager was very nice is explaining the lease update


Kept my camper safe

Star rating 5 out of 5

March 24, 2018

Tay was very nice. The storage place was close to home. My camper was kept safe. Thank you! Will use again!


Bad area but goog clean storage faciliy.

Star rating 5 out of 5

February 22, 2018

Great and friendly customer service and the price is no bad.


Great

Star rating 4 out of 5

November 26, 2017

It’s satisfying to receive the attention and quality of the people who work there. And also how clean the storage is received.


Great Place in a Pinch

Star rating 5 out of 5

August 27, 2017

I had to move abruptly from my old house. Cube Smart was ready and waiting for me to check in. They were triple staffed so my service was quick, efficient, and painless. I definitely recommend Cube Smart in Ontario. The staff were super down-to-earth and friendly, too!


Prices are a bit to expensive

Star rating 4 out of 5

May 1, 2017

Overall a good place to store your belongings. Prices are a bit over the top


Excellent storage facility!!

Star rating 5 out of 5

August 12, 2016

Great security, great customer service, and very clean!!


Satisfied Customer!

Star rating 5 out of 5

July 15, 2016

First time using a storage facility for my things and it has been an excellent experience. The prices are reasonable customer service is good. I haven't had any issues.


Referrals

Star rating 4 out of 5

July 15, 2016

There is only one complaint I have about CubSmart, I referred 2 people to the Storage Unit and I was told i would receive a discount on my bill. I have not received those 2 discount. One was last year and the other was the beginning of this year.


Staff

Star rating 5 out of 5

May 6, 2016

They're staff is great and excellent costumer service...


Very Nice Self Storage

Star rating 4 out of 5

September 1, 2015

This is a nice self storage, the price is good, there is a light inside my storage unit so I can go there at night and arrange things none of my other storages had a light on the inside of the unit and I needed one, I haven't had any problems there, my door is a little hard to open but other than that this place is perfect. I like this storage more than any other storage I have had before in my life.


GREAT STORAGE!!

Star rating 5 out of 5

August 17, 2015

VERY CLEAN, AND CLOSE TO HOME. I LOVE THE CONVENIENCE OF PAYING ONLINE.


"Been using this storage facility since 2006"

Star rating 5 out of 5

March 17, 2015

I have been at this storage location since 2006 when I had to move my mother's belongings into the facility. I have seen it change hands 3 times and I am glad to have Cubesmart taking over. I have another account in San Bernardino and I like that one too. Thank you.


Back to Top
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.

CubeSmart Self Storage of Ontario

×

Wonderful customer service, great place to store your items, very safe and very clean. I give it an A+... LOVE IT!!

—Tamara M.

See All Customer Reviews

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Reviews of This Facility

Good

Star rating 5 out of 5

May 3, 2020

Great place and customer service is great. Also clean, just a bit pricie...


Overall Great storage facility

Star rating 4 out of 5

March 31, 2020

I have a unit with a payment due on the 28th of each month with a 10 grace period and I have never missed a payment and I have always paid with in a 3 day period but I do not understand why I recieve a notice that my payment is due the 27th and when I go to pay it says I am overdue? I think the computer has the CORONA VIRUS!


Great storage place!

Star rating 5 out of 5

March 30, 2020

Love your customer service always friendly and so helpful. Anytime I go in to pay they greet you with hello. Would recommend this place if anyone is looking for a place to store their stuff!!


Good storage

Star rating 4 out of 5

December 28, 2019

It’s a great place for storage. Plenty of space. Friendly staff.


Great service

Star rating 5 out of 5

November 18, 2019

I’ve rented a storage from cubesmart for a couples now and maria is the girl that helped me she was very friendly and helpful and is always so kind when I go in thank you maria


Used to be Affordable

Star rating 4 out of 5

June 14, 2019

After 17 years, I will be moving out soon. This location has changed ownership 3 times since I have been here. Rent has gone up every year in the last 10 years. About 10% every year. I have finally had it. Cube Smart has exceeded my limit of tolerance. Moving to a cheaper location. $87 cheaper for same size unit and service.


LOve the employes

Star rating 4 out of 5

March 13, 2019

Great personal nice and curtous i love the location and convinient near by locally


A place to put my stuff

Star rating 4 out of 5

December 5, 2018

That's basically it. I needed a place to store my stuff while I was between permanent residences, and CubeSmart was the nearest location to where I was coming from.


I was there for about 5 months, all was great!

Star rating 5 out of 5

November 27, 2018

I was there for about 5 months, all was great! Will recommend to others.


Customer service

Star rating 5 out of 5

September 26, 2018

Adriana torrez was great at helping me at everything ,very helful .


Great close and convenient for me.

Star rating 5 out of 5

September 15, 2018

Customer service good the room is clean reserved online you geta better price


Great self storage facility

Star rating 5 out of 5

September 9, 2018

One problem with my storage the power was out couldn't turn on the light. Started 6 months before I moved out. I complained and still wasnt fixed.


Amazing office personnel

Star rating 5 out of 5

September 6, 2018

I have dealt with many storage locations for years. The new office personnel at this location is worth the drive if you are not near. I spoke with Natalie and Lauealei regarding a special need I had and they worked with me while making me feel important and valued. They are empathetic, very friendly, professional, caring and did I say very friendly? These 2 ladies make this place better and unique than any.


Great at first but had an issue when leaving

Star rating 4 out of 5

August 15, 2018

Moving in, the customer service was great. I informed the facility of our intention to move within the time frame they requested and we had cleared the unit on the date we stated. Then we received a notice that rent was late. I emailed stating that we left when we states we would and didn't owe any further rent. Then I get a reminder call about rent. I informed the representative that I no longer had the unit. I then received another email closing our account but charged me a week's rent because they weren't aware I had left the facility. I informed the facility of my intention to clear out the unit, what else did I need to do?


A caring staff

Star rating 5 out of 5

August 14, 2018

I’ve rented storage from two Cubesmart’s. At both facilities the staff really seemed to care...about me, about their job, about the facility, etc. I would highly recommend Cubesmart.


Very friendly from the get-go

Star rating 5 out of 5

May 13, 2018

The only thing wrong with our experience was that the moving van had trouble arriving because of the configuration of the site's driveway. They had to offload onto a smaller truck and do it in several loads, which took hours extra.


Great self storage facility

Star rating 4 out of 5

May 13, 2018

Customer service ladies are very friendly - The storage complex is kept clean - Convenient to pay on the net


Nice, friendly, outgoing staff, and nice, clean, very accessible storage facility.

Star rating 5 out of 5

May 6, 2018

The staff at Cubesmart are very friendly, very nice and very outgoing. The staff is always happy with smiles to help you no matter if it is 12 noon, or it's 5:55pm on a Friday. The Managers are quick to answer e-mails questions or walk-in questions. This Cubesmart location I'll pass on to friends and family or have them visit the website because I never had any issues what-so-ever for the year and a half I stored my belongings with them.


Love this place for my family

Star rating 5 out of 5

April 23, 2018

Been a tough time and having this place to keep my stuff for a little while has helped so much great staff and overall great convenience when it is needed thanks cubesmart!!


Best customer service

Star rating 5 out of 5

April 20, 2018

The regional manager was very nice is explaining the lease update


Kept my camper safe

Star rating 5 out of 5

March 24, 2018

Tay was very nice. The storage place was close to home. My camper was kept safe. Thank you! Will use again!


Bad area but goog clean storage faciliy.

Star rating 5 out of 5

February 22, 2018

Great and friendly customer service and the price is no bad.


Great

Star rating 4 out of 5

November 26, 2017

It’s satisfying to receive the attention and quality of the people who work there. And also how clean the storage is received.


Great Place in a Pinch

Star rating 5 out of 5

August 27, 2017

I had to move abruptly from my old house. Cube Smart was ready and waiting for me to check in. They were triple staffed so my service was quick, efficient, and painless. I definitely recommend Cube Smart in Ontario. The staff were super down-to-earth and friendly, too!


Prices are a bit to expensive

Star rating 4 out of 5

May 1, 2017

Overall a good place to store your belongings. Prices are a bit over the top


Excellent storage facility!!

Star rating 5 out of 5

August 12, 2016

Great security, great customer service, and very clean!!


Satisfied Customer!

Star rating 5 out of 5

July 15, 2016

First time using a storage facility for my things and it has been an excellent experience. The prices are reasonable customer service is good. I haven't had any issues.


Referrals

Star rating 4 out of 5

July 15, 2016

There is only one complaint I have about CubSmart, I referred 2 people to the Storage Unit and I was told i would receive a discount on my bill. I have not received those 2 discount. One was last year and the other was the beginning of this year.


Staff

Star rating 5 out of 5

May 6, 2016

They're staff is great and excellent costumer service...


Very Nice Self Storage

Star rating 4 out of 5

September 1, 2015

This is a nice self storage, the price is good, there is a light inside my storage unit so I can go there at night and arrange things none of my other storages had a light on the inside of the unit and I needed one, I haven't had any problems there, my door is a little hard to open but other than that this place is perfect. I like this storage more than any other storage I have had before in my life.


GREAT STORAGE!!

Star rating 5 out of 5

August 17, 2015

VERY CLEAN, AND CLOSE TO HOME. I LOVE THE CONVENIENCE OF PAYING ONLINE.


"Been using this storage facility since 2006"

Star rating 5 out of 5

March 17, 2015

I have been at this storage location since 2006 when I had to move my mother's belongings into the facility. I have seen it change hands 3 times and I am glad to have Cubesmart taking over. I have another account in San Bernardino and I like that one too. Thank you.


About This Facility

This Ontario, CA Self Storage facility boasts convenient, flexible gate hours and office hours, and its convenient location makes it easy to access. Get the service you need with award-winning Customer care from our friendly, highly trained managers. If you'd rather not sign a contract, try our flexible month-to-month lease program. We offer clean, modern storage and a selection of safety and security features such as bright lighting and 24-hour video recording. Get what you need without leaving. We sell essential moving and packing supplies like tape, locks, shelving, and boxes. Need additional help? Ask about our moving and labor services. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

This Ontario storage facility is servicing the following areas:

Ontario


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Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording Our cameras are on day and night.
  • Resident Manager There's a manager on site for added peace of mind.
  • Well-Lit Property Interior and exterior lighting for your nighttime visits is one of our safety and security features.

Store Amenities

  • Packing Supplies Sold Here Enjoy affordable prices on a variety of high-quality packing supplies.
  • We Accept Deliveries Make your life easier by having items sent right to our facility.
  • Dollies and/or Handcarts Available We have what you need to easily move your items from point A to point B.
  • Outdoor Parking Park your car, truck or other vehicle outside for convenient access.
  • Parking Spaces for Boats and RVs Spend less and get more with parking for boats and RVs.

Moving and Storage Deals

  • Bilingual Staff We do what it takes to assist our Customers, and our bilingual team is ready to help. Se habla espanol!
  • Military Discounts Offered In recognition of your service, we are happy to provide a 10% military discount to active duty military at move-in.
  • Insurance Options Available Protect yourself against the unlikely loss or damage of your belongings with insurance.
  • Pay Online Our facility accepts online payments to save you time.
 
 
 
Other Storage Facilities Nearby
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 1372 E 5th St in Ontario