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The process was simple and sweet! She even helped me secure a moving truck for a reasonable price.

—Melissa B.

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CubeSmart Self Storage of Chattanooga

1346 Hickory Valley Rd
Chattanooga, TN 37421

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (423) 892-7867

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM
Christmas Eve: 9:30 AM - 1:30PM
Christmas: CLOSED

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM
Christmas Eve: 6:00AM - 10:00PM
Christmas: 6:00AM - 10:00PM

At This Facility:

  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • Dollies/Handcarts Available
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Great storage facility

Star rating 5 out of 5

November 10, 2018

This was our first experience with a self storage facility. It was clean,temperature controlled and secure. I never worried about our stuff being there. The staff was always friendly and helpful. Would definitely rent from again if we had the need.


Excellent

Star rating 5 out of 5

October 19, 2018

Staff with CubeSmart very helpful and excellent Every good boy is good


great staff at Cubesmart

Star rating 5 out of 5

October 5, 2018

Good people working at CubeSmart, very nice and accommodating. only downside was the complexity of getting our payments on time due to corporate payment and usually 30 days out payment But we finally got it going good Marlene


Great place

Star rating 5 out of 5

September 18, 2018

I have used this location several times over the past few years I recommend it to everyone climate control easy access the people here are always nice if I ever need storage again they will be here I go to I did not like the rates that went up in February that is another reason why I had to get my stuff out of storage I did move however I would have left my things in storage if the prices have not went up so high


I found it inconvenient that I had to be there in person to use a credit card

Star rating 4 out of 5

August 31, 2018

I found it inconvenient that I had to be there in person to use a credit card.


Very nice facility!

Star rating 5 out of 5

August 25, 2018

I have to say, the customer service at this facility is top notch! Everyone is friendly and goes out of their way to make sure your satisfied. The facility is clean and organized with products on hand you may need for your moving and storage needs. The only reason I did not give them five stars for cleanliness is for the gravel portion of the parking lot around the back of the facility. It needs to be smoothed out to fill the holes. From what I was told, they will be adding more units in the rear. As for everything else, very good experience. Oh yeah, the carts they provide are very nice, along with the bathroom available for the 3 - 4 hours you might be there moving your things to your unit. The air conditioned units makes your move a little more bearable.


I would recommend this facility to anyone

Star rating 4 out of 5

August 15, 2018

Although regular price increases caused concern, we needed to have the space for a little over a couple of years while we went through a rebuilding process. It was 1) convenient, and 2) just large enough for our use in storing several rooms of furniture. The service team has ALWAYS been eager to help and keeps the entire place well cleaned and secure. Access hours are great as well.


Great customer service. Although the unit was climate controlled, we had condensation damage to some stored books.

Star rating 4 out of 5

August 14, 2018

Great customer service. Although the unit was climate controlled, we had condensation damage to some stored books.


Great self storage facility. Enjoyed the air-conditioned space for 10 yrs.

Star rating 5 out of 5

August 13, 2018

Great self storage facility. Enjoyed the air-conditioned space for 10 yrs. Very convenient and very clean. Good management team.


Friendly and helpful staff!

Star rating 5 out of 5

August 7, 2018

I have had a storage facility at this location for quite some time. I moved a couple times to different ones downsizing as I needed. The staff is always friendly and willing to help me find the size of building I would need.


Great facility, great service

Star rating 5 out of 5

July 3, 2018

The facility was always clean, and felt safe. I like the way it is set up to get my stuff from my car to my unit with big doors to the interior and carts always available to move more at one time. Canceling my unit was as simple too. I will be back here if I need another unit in the future.


Great Storage Facility with Superior Customer Service!

Star rating 5 out of 5

March 27, 2018

Convenient, clean and safe; with prices that can not be beat. Wonderful customer service. All staff have been very helpful and extremely nice. Special thanks to Adam and Meredith. You guys were awesome! Will highly recommend CubeSmart!


Nice staff, nice facility

Star rating 4 out of 5

February 18, 2018

My experience was good, however I only gave it 4 overall because they do not pro-rate rental fee. Due to several days of rain it caused a hardship getting moved out so that I did not have to pay a whole months rental. It would be nice to give your patrons an opportunity to have pro-rated days when circumstances arise.


Super place

Star rating 5 out of 5

July 3, 2017

Great nanager great place . Best storage. Will work with you . Clean clean.


Great facility

Star rating 5 out of 5

January 11, 2017

I moved home to help my parents in Oct 2015 and put my furniture in a unit when It was still Public Storage. The transfer to CubeSmart was extremely smooth for me. I easily pay online or in person. I have never had to buy any drying agent or bug spray. My locker has always been close to room temperature. Ive never had dust, bugs, dampness, or damage to anything. It is an internal locker and the aisles are very well spaced for moving any size furniture in or out and access outdoors, as well as the space between rows for parking vehicles. I have been to my locker at times when 4 cars are on the same middle pavement and we all were friendly and able to access storage simultaneously. Ive been to my storage at all hours and have always felt safe being there alone with my door opened.


Awesome facility and Great employees who actually care!!!

Star rating 5 out of 5

November 7, 2016

My renters insurance went down because of CubeSmart's excellent facility and its extraordinary security features. This is my second stay and I trust it completely. The reservation process was very accomidating (I had to change my move-in date 3 times). I feel safe when I (a woman or my daughters) visit at night alone. I wish they boarded pets. ;) As I waited in line another customer had a problem. The employee took ownership, apologized and provided an agreeable solution. Just what I taught my trainees at work. I've tried other places. I will look for CubeSmart where ever I go!!!


Unknown Rate Increase

Star rating 4 out of 5

October 8, 2016

The only thing I don't like about Cube Smart is they raised my monthly rate without informing me. Everything else is GREAT.


Pleasantly Surprised

Star rating 5 out of 5

July 24, 2016

I reserved our unit over the phone.It was a very exhausting and frustrating conversation. Having to ask the reservation Rep to repeat what he was saying,several times, in order to understand then having to repeat myself several times until he finally understood me. So when I walked into Cube Smart my expectations quite low. But Linda made up for all of that. She was nice, knowledgeable and genuine. Linda madeTHIS portion of the (off site storage unit rental), process pleasant. I too, would recommend this particular Cube Smart (all because of Linda) to friends and family. With the General Manger being so personable I'm sure the rest of the staff at the Hickory Valley Rd location are awesome too!


Excellent customer service!!

Star rating 5 out of 5

July 9, 2016

I am pleased with my Cubesmart facility, it is secure and tidy. The staff really seals the deal for me! The staff is excellent - friendly, efficient and very helpful.


fantastic customer service

Star rating 5 out of 5

June 30, 2016

I really appreciated everyones help with the ease of setting this up.


Great Customer Service from Linda and Rachel

Star rating 5 out of 5

June 6, 2016

A very convenient location for my storage needs; would highly recommend to anyone needing climate controlled storage!


Great storage facility

Star rating 4 out of 5

May 31, 2016

Great facility to store my college things and customer service was awesome


Love this place!!!!!!

Star rating 5 out of 5

May 28, 2016

Linda the manager is fantastic!!!! I have rented here before and came back I would not use any other storage facility. I have rented from quite a few but this one is GREAT. Linda is so helpful and friendly and the property is always clean.


Great Experience

Star rating 5 out of 5

May 27, 2016

This is the first time I've rented a storage unit, and I found the experience to be very easy. The onsite manager was very friendly and explained the process and the pros and cons of each of the unit types. The storage unit and facility are very clean, and they have a nice sturdy dolly onsite to transport my stuff. The only negative is that there is only one entrance for my storage unit and it's pretty far away. If they had one more entrance on the opposite side of the building it would be more convenient, but really...that's minor.


Great place!

Star rating 5 out of 5

October 16, 2015

We've ended up needing three different units at different times over this past year. The people here have made sure that all our units are as close together as possible without me even asking. They have been so helpful and nice every time I've gone in to talk to them. The web site makes it easy to set up auto payment and see all our units/info in one place. Absolutely love this place!


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People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Chattanooga

×

The process was simple and sweet! She even helped me secure a moving truck for a reasonable price.

—Melissa B.

See All Customer Reviews

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Reviews of This Facility

Great storage facility

Star rating 5 out of 5

November 10, 2018

This was our first experience with a self storage facility. It was clean,temperature controlled and secure. I never worried about our stuff being there. The staff was always friendly and helpful. Would definitely rent from again if we had the need.


Excellent

Star rating 5 out of 5

October 19, 2018

Staff with CubeSmart very helpful and excellent Every good boy is good


great staff at Cubesmart

Star rating 5 out of 5

October 5, 2018

Good people working at CubeSmart, very nice and accommodating. only downside was the complexity of getting our payments on time due to corporate payment and usually 30 days out payment But we finally got it going good Marlene


Great place

Star rating 5 out of 5

September 18, 2018

I have used this location several times over the past few years I recommend it to everyone climate control easy access the people here are always nice if I ever need storage again they will be here I go to I did not like the rates that went up in February that is another reason why I had to get my stuff out of storage I did move however I would have left my things in storage if the prices have not went up so high


I found it inconvenient that I had to be there in person to use a credit card

Star rating 4 out of 5

August 31, 2018

I found it inconvenient that I had to be there in person to use a credit card.


Very nice facility!

Star rating 5 out of 5

August 25, 2018

I have to say, the customer service at this facility is top notch! Everyone is friendly and goes out of their way to make sure your satisfied. The facility is clean and organized with products on hand you may need for your moving and storage needs. The only reason I did not give them five stars for cleanliness is for the gravel portion of the parking lot around the back of the facility. It needs to be smoothed out to fill the holes. From what I was told, they will be adding more units in the rear. As for everything else, very good experience. Oh yeah, the carts they provide are very nice, along with the bathroom available for the 3 - 4 hours you might be there moving your things to your unit. The air conditioned units makes your move a little more bearable.


I would recommend this facility to anyone

Star rating 4 out of 5

August 15, 2018

Although regular price increases caused concern, we needed to have the space for a little over a couple of years while we went through a rebuilding process. It was 1) convenient, and 2) just large enough for our use in storing several rooms of furniture. The service team has ALWAYS been eager to help and keeps the entire place well cleaned and secure. Access hours are great as well.


Great customer service. Although the unit was climate controlled, we had condensation damage to some stored books.

Star rating 4 out of 5

August 14, 2018

Great customer service. Although the unit was climate controlled, we had condensation damage to some stored books.


Great self storage facility. Enjoyed the air-conditioned space for 10 yrs.

Star rating 5 out of 5

August 13, 2018

Great self storage facility. Enjoyed the air-conditioned space for 10 yrs. Very convenient and very clean. Good management team.


Friendly and helpful staff!

Star rating 5 out of 5

August 7, 2018

I have had a storage facility at this location for quite some time. I moved a couple times to different ones downsizing as I needed. The staff is always friendly and willing to help me find the size of building I would need.


Great facility, great service

Star rating 5 out of 5

July 3, 2018

The facility was always clean, and felt safe. I like the way it is set up to get my stuff from my car to my unit with big doors to the interior and carts always available to move more at one time. Canceling my unit was as simple too. I will be back here if I need another unit in the future.


Great Storage Facility with Superior Customer Service!

Star rating 5 out of 5

March 27, 2018

Convenient, clean and safe; with prices that can not be beat. Wonderful customer service. All staff have been very helpful and extremely nice. Special thanks to Adam and Meredith. You guys were awesome! Will highly recommend CubeSmart!


Nice staff, nice facility

Star rating 4 out of 5

February 18, 2018

My experience was good, however I only gave it 4 overall because they do not pro-rate rental fee. Due to several days of rain it caused a hardship getting moved out so that I did not have to pay a whole months rental. It would be nice to give your patrons an opportunity to have pro-rated days when circumstances arise.


Super place

Star rating 5 out of 5

July 3, 2017

Great nanager great place . Best storage. Will work with you . Clean clean.


Great facility

Star rating 5 out of 5

January 11, 2017

I moved home to help my parents in Oct 2015 and put my furniture in a unit when It was still Public Storage. The transfer to CubeSmart was extremely smooth for me. I easily pay online or in person. I have never had to buy any drying agent or bug spray. My locker has always been close to room temperature. Ive never had dust, bugs, dampness, or damage to anything. It is an internal locker and the aisles are very well spaced for moving any size furniture in or out and access outdoors, as well as the space between rows for parking vehicles. I have been to my locker at times when 4 cars are on the same middle pavement and we all were friendly and able to access storage simultaneously. Ive been to my storage at all hours and have always felt safe being there alone with my door opened.


Awesome facility and Great employees who actually care!!!

Star rating 5 out of 5

November 7, 2016

My renters insurance went down because of CubeSmart's excellent facility and its extraordinary security features. This is my second stay and I trust it completely. The reservation process was very accomidating (I had to change my move-in date 3 times). I feel safe when I (a woman or my daughters) visit at night alone. I wish they boarded pets. ;) As I waited in line another customer had a problem. The employee took ownership, apologized and provided an agreeable solution. Just what I taught my trainees at work. I've tried other places. I will look for CubeSmart where ever I go!!!


Unknown Rate Increase

Star rating 4 out of 5

October 8, 2016

The only thing I don't like about Cube Smart is they raised my monthly rate without informing me. Everything else is GREAT.


Pleasantly Surprised

Star rating 5 out of 5

July 24, 2016

I reserved our unit over the phone.It was a very exhausting and frustrating conversation. Having to ask the reservation Rep to repeat what he was saying,several times, in order to understand then having to repeat myself several times until he finally understood me. So when I walked into Cube Smart my expectations quite low. But Linda made up for all of that. She was nice, knowledgeable and genuine. Linda madeTHIS portion of the (off site storage unit rental), process pleasant. I too, would recommend this particular Cube Smart (all because of Linda) to friends and family. With the General Manger being so personable I'm sure the rest of the staff at the Hickory Valley Rd location are awesome too!


Excellent customer service!!

Star rating 5 out of 5

July 9, 2016

I am pleased with my Cubesmart facility, it is secure and tidy. The staff really seals the deal for me! The staff is excellent - friendly, efficient and very helpful.


fantastic customer service

Star rating 5 out of 5

June 30, 2016

I really appreciated everyones help with the ease of setting this up.


Great Customer Service from Linda and Rachel

Star rating 5 out of 5

June 6, 2016

A very convenient location for my storage needs; would highly recommend to anyone needing climate controlled storage!


Great storage facility

Star rating 4 out of 5

May 31, 2016

Great facility to store my college things and customer service was awesome


Love this place!!!!!!

Star rating 5 out of 5

May 28, 2016

Linda the manager is fantastic!!!! I have rented here before and came back I would not use any other storage facility. I have rented from quite a few but this one is GREAT. Linda is so helpful and friendly and the property is always clean.


Great Experience

Star rating 5 out of 5

May 27, 2016

This is the first time I've rented a storage unit, and I found the experience to be very easy. The onsite manager was very friendly and explained the process and the pros and cons of each of the unit types. The storage unit and facility are very clean, and they have a nice sturdy dolly onsite to transport my stuff. The only negative is that there is only one entrance for my storage unit and it's pretty far away. If they had one more entrance on the opposite side of the building it would be more convenient, but really...that's minor.


Great place!

Star rating 5 out of 5

October 16, 2015

We've ended up needing three different units at different times over this past year. The people here have made sure that all our units are as close together as possible without me even asking. They have been so helpful and nice every time I've gone in to talk to them. The web site makes it easy to set up auto payment and see all our units/info in one place. Absolutely love this place!


About This Facility

Store things on your schedule with CubeSmart Self Storage of Chattanooga, TN, which offers easy access and convenient hours. Let our award-winning Customer service experts assist you with huge moves or simple storage projects. Unlike other storage companies, we won't lock you into a contract; ask about our monthly leases and find the plan that's right for you. You can rest assured that our units are as clean as they can be, and our sites feature a variety of safety and security features like 24-hour video recording and ample lighting. Check out our location for convenient supplies, like boxes, tape, locks and even storage shelves. If you need a helping hand, we can connect you with moving and labor services. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

This Chattanooga storage facility is servicing the following areas:

Chattanooga


CubeSmart Self Storage is located at 1346 Hickory Valley Rd in Chattanooga. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Chattanooga, TN:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording Around-the-Clock Video Recording: Our cameras are on day and night.
  • Well-Lit Premises Well-Lit Property: Interior and exterior lighting for your nighttime visits is one of our safety and security features.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
  • Deliveries Accepted We Accept Deliveries: Make your life easier by having items sent right to our facility.
  • Handcarts/Dollies Available Dollies and/or Handcarts Available: We have what you need to easily move your items from point A to point B.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.

Moving and Storage Deals

  • Military Discounts Available Military Discounts Offered: In recognition of your service, we are happy to provide a 10% military discount to active duty military at move-in.
  • Penske Agent Authorized Penske Agent: Get superior help with your move by renting a moving truck here.
  • Insurance Available Insurance Options Available: Protect yourself against the unlikely loss or damage of your belongings with insurance.
  • Online Payment Options Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 1346 Hickory Valley Rd in Chattanooga