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Staff was helpful, accommodating and polite. Facilities were clean and felt safe. Really exceeded my expectations.

—Cameron P.

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CubeSmart Self Storage of Austin

2201 South Pleasant Valley Road
Austin, TX 78741

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (512) 326-9700

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM
Christmas Eve: 8:00am - 1:30pm
Christmas: CLOSED

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM
Christmas Eve: 6:00am - 10:00pm
Christmas: 6:00am - 10:00pm

At This Facility:

  • 24-Hour Video Recording
  • Automatic Door Openers Available
  • Bilingual Manager
  • Boat & RV Parking
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Good storage option

Star rating 4 out of 5

November 18, 2018

This particular Cube Smart has everything you might want in a storage facility. Nice friendly people, clean and well made. We had one outside unit and one inside with temperature control. I only have 2 complaints. One is there is not enough dolly carts for the inside storage. Two - tired of Cube Smart raising the rates. That is why I reduced down to one unit. Would have kept both if they hadn’t raised the rates on each unit.


Always feel safe and clean area

Star rating 5 out of 5

October 26, 2018

The manager is always super friendly and smiling. Location is very close to where I live.


some hidden prices to make the contract

Star rating 4 out of 5

August 31, 2018

good storage, a little far away from a I want it hidden prices to start the contract


Awesome!

Star rating 5 out of 5

August 26, 2018

Staff was friendly and helpful, and I was always confident that my belongings in storage were safe.


Great storage, kinda pricey.

Star rating 4 out of 5

August 23, 2018

Cube smart was great. They are located fairly close to our new apartment and the security on premises never made me question if our stuff was safe or not. My only complaint would be the price. It was just a little higher than places I’ve used in the past.


Great self storage facility!

Star rating 5 out of 5

August 21, 2018

Good Location on Riverside. Great customer service, we never had problems with our storage unit.


Clean and convenient

Star rating 5 out of 5

August 8, 2018

Always clean and clutter free. Staff is friendly..


Great facility!

Star rating 5 out of 5

June 26, 2018

Good customer service, clean facility, multiple carts available. Would highly recommend!


Great Mgr Great Facility

Star rating 5 out of 5

June 23, 2018

The Property Mgr at the Riverside and Pleasant Valley location is the most gracious and easy going Mgr to ever operate a storage facility. I would highly recommend that people who are looking for a new storage facility go see UB at the pleasant valley location. Great Guy and Mgr.


Great customer service. Safe, clean, secure facility.

Star rating 5 out of 5

May 11, 2018

The weekend staff is incredibly helpful, knowledgeable and attentive to customers. Facilities are safe, clean, and accessible


It is a storage facility. As such it served its purpose. No problems with them.

Star rating 4 out of 5

May 9, 2018

It is a storage facility. As such it served its purpose. No problems with them.


Safest place to keep treasured items in thru storms and Texas heat

Star rating 5 out of 5

April 30, 2018

We were blown away by the features and professionalism at this storage location. We opted for temperature controlled units. They have carts around the property readily available to help you get moved in. The place was very clean. The temperature control initially had problems but they fixed it right away. We were initially worried that our stuff would get hit by the storms but the facility was clean and dry, so we were happy to stop worrying. The access is very secure. There are secure walls between units as well.There is CC monitoring. Best of all was the excellent customer service. All our concerns and questions were taken care of. We never had to worry. I hope that if I need to use storage in the future, that this place will be available.


Everything that you need in one spot.

Star rating 5 out of 5

April 26, 2018

I have a unit outside and one inside. The one inside is easily accessible on the elevator and there are always carts to be used for heavier items. My only request has been to have them side by side but that was an availability issue since I rented them at different times. However, the gentleman who helped me said that he would put a not in my file so that I could get them together as soon as something came up. Thank you for your lovely facility.


Never crowded, always carts available, clean, and perfect location.

Star rating 5 out of 5

April 5, 2018

I was very happy and satisfied storing my stuff here. I am upset that the price went up, but it's understandable and it went up right when I was moving out anyway. I found a tiny roach in the hallway one day but in the full year that I was there, I had never seen one before so I didn't get too mad. Overall the space was clean, it was never crowded so there were always carts available. The guy that works at the office was super nice and friendly!! Thank you!


UB rocks!

Star rating 5 out of 5

March 5, 2018

I had a great experience with CubeSmart in Austin. UB Cortez was the manager there and he was super professional, and did a fantastic job of managing the property. I felt safe and secure having him there looking after the property. He was even kind enough to check on the unit and update me if there were any issues. I didn't properly place my lock and I left town, UB was kind enough to not only call me, but fix my lock for me. I really appreciate his attention to detail and care for me. I wish more business had people like him that cared for the customers and their work. Great experience thank you UB!


Great and convienient place for me to store my furniture!

Star rating 4 out of 5

February 19, 2018

A little expensive, but I'm glad I had such a convenient place to store my furniture!


Left my life's possessions for 3 years...safely

Star rating 5 out of 5

February 12, 2018

Nice facility, with safe, secure, and clean facilities. Management is attentive and responsive. Carts are provided, however it is a little challenging to move in and out, as the property was designed on a hill, so the drainage channels (for rain) are steep and it makes it hard to move carts around. Otherwise, repeated access is easy and I felt at ease that my items were fine.


Great place nice employees love how it’s very clean

Star rating 5 out of 5

February 3, 2018

Won’t go anywhere else for my storage needs recommend this place to everyone


Good self storage facility

Star rating 5 out of 5

December 30, 2017

We have been with Cubesmart for a couple if years now and we have not had any problems. Everyone is helpful and polite.


Nice place to store your stuff

Star rating 4 out of 5

July 3, 2017

I find the staff extremely helpful and courteous. The locker was very clean when I moved in and the facilities very clean.


Good, but The password system on the site sucks.

Star rating 4 out of 5

June 5, 2017

Every time I try to log into this website to pay my bill, it's always such a hassle. I have to reset my password at least twice to get logged in. Why not let the browser just remember the freeking password???? This is a real pain in the you know where!!!!


Been storing at cubesmart for over 2 years

Star rating 4 out of 5

April 18, 2017

UB Cortez is very friendly and helpful. He recently helped me switch from an outside to a climate controlled area- he was so considerate -he took some of my trash away when I wasn't looking! thanks!


Great staff. UB has excellent customer service.

Star rating 5 out of 5

January 6, 2017

Excellent customer service. Grounds are always clean. Convenient hours.


good but pricey

Star rating 4 out of 5

January 5, 2017

been renting for over a year now and i started with one price and now im paying 25% more than the original price for the same unit, this doesn't make sense to me.


Great storage facility!

Star rating 5 out of 5

September 1, 2016

Great customer service and UB Cortez is a wonderful manager!


Amazing!

Star rating 5 out of 5

July 18, 2016

The location is great, and very quiet facility. All the days that I have gone, I have not had a problem getting into my unit. There are always dollies available, and I feel safe here.


Great Self Storage Facility

Star rating 5 out of 5

April 26, 2016

Great facility,neat ,clean ,very well kept and secure.. UB the manager walked me through the location and made sure my gate code worked.


Clean, secure, easy to get to.

Star rating 5 out of 5

April 1, 2016

Security is utmost importance and the whole storage facility is clean. Plenty of lights.


Great Employees and facility!

Star rating 5 out of 5

June 11, 2015

They really take good care of you and make it easy to pay them and I would recommend anyone to them.


Great Value for your $$

Star rating 5 out of 5

March 13, 2015

Clean and secure facility. Very friendly and helpful staff. I love the reminder calls when my rent is due. Great location, as well...... Only thing I would change is longer or 24 hour access.


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Austin

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Staff was helpful, accommodating and polite. Facilities were clean and felt safe. Really exceeded my expectations.

—Cameron P.

See All Customer Reviews

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Reviews of This Facility

Good storage option

Star rating 4 out of 5

November 18, 2018

This particular Cube Smart has everything you might want in a storage facility. Nice friendly people, clean and well made. We had one outside unit and one inside with temperature control. I only have 2 complaints. One is there is not enough dolly carts for the inside storage. Two - tired of Cube Smart raising the rates. That is why I reduced down to one unit. Would have kept both if they hadn’t raised the rates on each unit.


Always feel safe and clean area

Star rating 5 out of 5

October 26, 2018

The manager is always super friendly and smiling. Location is very close to where I live.


some hidden prices to make the contract

Star rating 4 out of 5

August 31, 2018

good storage, a little far away from a I want it hidden prices to start the contract


Awesome!

Star rating 5 out of 5

August 26, 2018

Staff was friendly and helpful, and I was always confident that my belongings in storage were safe.


Great storage, kinda pricey.

Star rating 4 out of 5

August 23, 2018

Cube smart was great. They are located fairly close to our new apartment and the security on premises never made me question if our stuff was safe or not. My only complaint would be the price. It was just a little higher than places I’ve used in the past.


Great self storage facility!

Star rating 5 out of 5

August 21, 2018

Good Location on Riverside. Great customer service, we never had problems with our storage unit.


Clean and convenient

Star rating 5 out of 5

August 8, 2018

Always clean and clutter free. Staff is friendly..


Great facility!

Star rating 5 out of 5

June 26, 2018

Good customer service, clean facility, multiple carts available. Would highly recommend!


Great Mgr Great Facility

Star rating 5 out of 5

June 23, 2018

The Property Mgr at the Riverside and Pleasant Valley location is the most gracious and easy going Mgr to ever operate a storage facility. I would highly recommend that people who are looking for a new storage facility go see UB at the pleasant valley location. Great Guy and Mgr.


Great customer service. Safe, clean, secure facility.

Star rating 5 out of 5

May 11, 2018

The weekend staff is incredibly helpful, knowledgeable and attentive to customers. Facilities are safe, clean, and accessible


It is a storage facility. As such it served its purpose. No problems with them.

Star rating 4 out of 5

May 9, 2018

It is a storage facility. As such it served its purpose. No problems with them.


Safest place to keep treasured items in thru storms and Texas heat

Star rating 5 out of 5

April 30, 2018

We were blown away by the features and professionalism at this storage location. We opted for temperature controlled units. They have carts around the property readily available to help you get moved in. The place was very clean. The temperature control initially had problems but they fixed it right away. We were initially worried that our stuff would get hit by the storms but the facility was clean and dry, so we were happy to stop worrying. The access is very secure. There are secure walls between units as well.There is CC monitoring. Best of all was the excellent customer service. All our concerns and questions were taken care of. We never had to worry. I hope that if I need to use storage in the future, that this place will be available.


Everything that you need in one spot.

Star rating 5 out of 5

April 26, 2018

I have a unit outside and one inside. The one inside is easily accessible on the elevator and there are always carts to be used for heavier items. My only request has been to have them side by side but that was an availability issue since I rented them at different times. However, the gentleman who helped me said that he would put a not in my file so that I could get them together as soon as something came up. Thank you for your lovely facility.


Never crowded, always carts available, clean, and perfect location.

Star rating 5 out of 5

April 5, 2018

I was very happy and satisfied storing my stuff here. I am upset that the price went up, but it's understandable and it went up right when I was moving out anyway. I found a tiny roach in the hallway one day but in the full year that I was there, I had never seen one before so I didn't get too mad. Overall the space was clean, it was never crowded so there were always carts available. The guy that works at the office was super nice and friendly!! Thank you!


UB rocks!

Star rating 5 out of 5

March 5, 2018

I had a great experience with CubeSmart in Austin. UB Cortez was the manager there and he was super professional, and did a fantastic job of managing the property. I felt safe and secure having him there looking after the property. He was even kind enough to check on the unit and update me if there were any issues. I didn't properly place my lock and I left town, UB was kind enough to not only call me, but fix my lock for me. I really appreciate his attention to detail and care for me. I wish more business had people like him that cared for the customers and their work. Great experience thank you UB!


Great and convienient place for me to store my furniture!

Star rating 4 out of 5

February 19, 2018

A little expensive, but I'm glad I had such a convenient place to store my furniture!


Left my life's possessions for 3 years...safely

Star rating 5 out of 5

February 12, 2018

Nice facility, with safe, secure, and clean facilities. Management is attentive and responsive. Carts are provided, however it is a little challenging to move in and out, as the property was designed on a hill, so the drainage channels (for rain) are steep and it makes it hard to move carts around. Otherwise, repeated access is easy and I felt at ease that my items were fine.


Great place nice employees love how it’s very clean

Star rating 5 out of 5

February 3, 2018

Won’t go anywhere else for my storage needs recommend this place to everyone


Good self storage facility

Star rating 5 out of 5

December 30, 2017

We have been with Cubesmart for a couple if years now and we have not had any problems. Everyone is helpful and polite.


Nice place to store your stuff

Star rating 4 out of 5

July 3, 2017

I find the staff extremely helpful and courteous. The locker was very clean when I moved in and the facilities very clean.


Good, but The password system on the site sucks.

Star rating 4 out of 5

June 5, 2017

Every time I try to log into this website to pay my bill, it's always such a hassle. I have to reset my password at least twice to get logged in. Why not let the browser just remember the freeking password???? This is a real pain in the you know where!!!!


Been storing at cubesmart for over 2 years

Star rating 4 out of 5

April 18, 2017

UB Cortez is very friendly and helpful. He recently helped me switch from an outside to a climate controlled area- he was so considerate -he took some of my trash away when I wasn't looking! thanks!


Great staff. UB has excellent customer service.

Star rating 5 out of 5

January 6, 2017

Excellent customer service. Grounds are always clean. Convenient hours.


good but pricey

Star rating 4 out of 5

January 5, 2017

been renting for over a year now and i started with one price and now im paying 25% more than the original price for the same unit, this doesn't make sense to me.


Great storage facility!

Star rating 5 out of 5

September 1, 2016

Great customer service and UB Cortez is a wonderful manager!


Amazing!

Star rating 5 out of 5

July 18, 2016

The location is great, and very quiet facility. All the days that I have gone, I have not had a problem getting into my unit. There are always dollies available, and I feel safe here.


Great Self Storage Facility

Star rating 5 out of 5

April 26, 2016

Great facility,neat ,clean ,very well kept and secure.. UB the manager walked me through the location and made sure my gate code worked.


Clean, secure, easy to get to.

Star rating 5 out of 5

April 1, 2016

Security is utmost importance and the whole storage facility is clean. Plenty of lights.


Great Employees and facility!

Star rating 5 out of 5

June 11, 2015

They really take good care of you and make it easy to pay them and I would recommend anyone to them.


Great Value for your $$

Star rating 5 out of 5

March 13, 2015

Clean and secure facility. Very friendly and helpful staff. I love the reminder calls when my rent is due. Great location, as well...... Only thing I would change is longer or 24 hour access.


About This Facility

CubeSmart Self Storage of Austin, TX offers convenient office hours and gate hours at an easily accessible location. If you need help, our managers are trained to deliver award-winning Customer service to make your storage experience a pleasant one. If you don’t want to sign a contract, we offer hassle-free month-to-month storage leases. Our storage units are clean, and we offer a variety of safety and security features such as 24-hour video recording, security gates at most locations and well-lit areas for your peace of mind. Shelving, locks, boxes, tape, and packing supplies are also available on-site. As an added convenience, moving and labor services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

This Austin storage facility is servicing the following areas:

Austin


CubeSmart Self Storage is located at 2201 South Pleasant Valley Road in Austin. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Austin, TX:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording 24-Hour Video Recording: Video cameras monitor this location around the clock.
  • On-Site Manager Resident Manager: There's a manager on site for added peace of mind.
  • Well-Lit Premises Well-Lit Property: Interior and exterior lighting for your nighttime visits is one of our safety and security features.

Store Amenities

  • Automatic Door Openers Available Automatic Door Openers: Enjoy more convenient access to your unit by opening and closing it with the press of a button.
  • Tape, Boxes and Other Packing Supplies Available Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
  • Handcarts/Dollies Available Handcarts and/or Dollies Available: Get your items from your vehicle into your unit quickly and easily.
  • Outside Parking Outdoor Parking: Park your car, truck or other vehicle outside for convenient access.
  • Temperature Monitoring Available Temperature Monitoring: Make sure that your belongings are stored at the correct temperature with this service.

Moving and Storage Deals

  • Bi-lingual Manager Bilingual Staff: We do what it takes to assist our Customers, and our bilingual team is ready to help. Se habla espanol!
  • Military Discounts Available Military Discounts Offered: In recognition of your service, we are happy to provide a 10% military discount to active duty military at move-in.
  • Insurance Available Insurance Options Available: Protect yourself against the unlikely loss or damage of your belongings with insurance.
  • Online Payment Options Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 2201 South Pleasant Valley Road in Austin