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Security Features. Clean, Well-Maintained Facilities. Award-Winning Customer Service.

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The CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call.

—Larry W.

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CubeSmart Self Storage of Austin

5715 Burnet Road
Austin, TX 78756

Star rating 5 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (512) 206-3139

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM

At This Facility:

  • 24-Hour Video Recording
  • Bilingual Manager
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Friendly staff!

Star rating 5 out of 5

September 7, 2018

The staff at this location were supper helpful and friendly. The storage i rented was clean, easily accessible and reasonably priced. I’d recommend to anyone!


Highly Recommend

Star rating 5 out of 5

August 26, 2018

Everybody in the office or on the phone was super-friendly and professional and made sure my needs were met. I never felt that I was being pressured in any way, from start to finish. The place was clean inside and out, and easy to access. I felt safe whenever I was there, and my belongings were secure.


Secure, easy, outstanding customer service experience

Star rating 5 out of 5

August 19, 2018

I will be back here next year! From start to finish, my experience with this has been excellent, was able to get a unit and get moved in quickly with the help of very friendly and helpful service representations. Storage was clean, air conditioned, no moisture. Check-out was quick and easy, very timely. No complaints at all!


Great customer service!

Star rating 5 out of 5

August 16, 2018

I had this unit for about a year. Never any issues. Always clean facilities and a great customer service team at this location. The ladies here always had a smile on their face.


Was perfect for my needs.

Star rating 5 out of 5

August 12, 2018

Recently sold my house in Plano, TX, my experience was so good I rented this one in Austin, same experience. The staff is very pleasant to deal with, affordable and easy in/out access. You guys really do it right.


Wonderful Place and staff

Star rating 5 out of 5

August 3, 2018

I had the easiest time setting up my storage , the staff incredible!!


Great place!

Star rating 5 out of 5

July 28, 2018

Shelly and the crew at the Burnet location were helpful and personally invested in making sure that I got the right space I needed and when the time came to move out and I no longer needed the space, they understood and took care of the move out procedure quickly. Kudos to your staff there!


Fantastic

Star rating 5 out of 5

July 14, 2018

I moved in and out in a small hatchback. That means I have great experience in its security and it just enough. Enough that I feel comfortable with the safety of my stuff but not annoying to get through. Also the staff is almost Disney level in that they all seem happy and ready for conversation. If I need storage in the future I WILL come back. Over all go y’all.


Great job!

Star rating 5 out of 5

July 5, 2018

Overall, the staff and facilities are top notch, although the hours are a bit inconvenient at times and could be expanded.


Storage is easy and convenient.

Star rating 5 out of 5

July 3, 2018

I would like to suggest to make it easier to find your way through the hallways that all look the same is to add color stripes on the floor so people can navigate their way out. I have the hardest time figuring out which hallway and direction to go if I need to go to the office, or if I have parked on the opposite side of the building from our unit how to find the door!


Clean facility. Friendly staff.

Star rating 5 out of 5

June 23, 2018

We rented a 10 x 10 drive-up unit for a month while looking for a place to live. As a first-time storage customer, I had some learning to do with access codes, but after that, I had no problems. Signing up was easy, accessing my unit was easy, and closing out my account was easy. I would certainly rent space at this facility again if the need arises.


Empty

Star rating 4 out of 5

March 20, 2018

Nice people, clean facility. Still working on their full security. But good offers of specials.


Great customer service!

Star rating 5 out of 5

March 19, 2018

Management at this location was great with communication. The facility was always clean and I never had any security issues while there.


Great Storage facilities.

Star rating 5 out of 5

February 24, 2018

The service was high class and work with our situation. Facilities super to any that we saw in the area. I would personally recommend this place to anyone.


Great facility with very friendly staff.

Star rating 5 out of 5

February 23, 2018

Great brand new facility with super friendly and helpful staff.


Great storage facility

Star rating 5 out of 5

February 3, 2018

Very helpful & friendly staff. Go the extra mile. Highly recciomend.


Angels on Earth

Star rating 5 out of 5

December 1, 2017

I have rented a lot of spaces and done a lot of logistics work but I have NEVER seen staff as friendly, committed and helpful at the folks at the Burnet Road Cubesmart location. The General Manager is soooo attentive and will work with clients on a level I have never experienced in the past 10 years of our business. The facility is gorgeous and the service over the phone has always been very helpful. Cannot recommend enough!


Great storage facility!

Star rating 4 out of 5

July 20, 2017

This place is almost perfect, but there is a huge inconvenience with the design of the building. Once inside the gates you must pass through two doors to get to your cube. The first door is a sliding door that you access with a unique code, which is perfect. But then, to get into the first floor there is another door. That door needs a general six digit passcode. But it's not an automatic door. It is a struggle to try to hold the door open and push your dolly in by yourself. I don't understand why there are two doors, and the convenience of the sliding door is pretty much forgotten since it's so difficult to get through the second one. There is no way to hold that door open either unless i bring something heavy to place there myself.


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People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Austin

×

The CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call.

—Larry W.

See All Customer Reviews

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Reviews of This Facility

Friendly staff!

Star rating 5 out of 5

September 7, 2018

The staff at this location were supper helpful and friendly. The storage i rented was clean, easily accessible and reasonably priced. I’d recommend to anyone!


Highly Recommend

Star rating 5 out of 5

August 26, 2018

Everybody in the office or on the phone was super-friendly and professional and made sure my needs were met. I never felt that I was being pressured in any way, from start to finish. The place was clean inside and out, and easy to access. I felt safe whenever I was there, and my belongings were secure.


Secure, easy, outstanding customer service experience

Star rating 5 out of 5

August 19, 2018

I will be back here next year! From start to finish, my experience with this has been excellent, was able to get a unit and get moved in quickly with the help of very friendly and helpful service representations. Storage was clean, air conditioned, no moisture. Check-out was quick and easy, very timely. No complaints at all!


Great customer service!

Star rating 5 out of 5

August 16, 2018

I had this unit for about a year. Never any issues. Always clean facilities and a great customer service team at this location. The ladies here always had a smile on their face.


Was perfect for my needs.

Star rating 5 out of 5

August 12, 2018

Recently sold my house in Plano, TX, my experience was so good I rented this one in Austin, same experience. The staff is very pleasant to deal with, affordable and easy in/out access. You guys really do it right.


Wonderful Place and staff

Star rating 5 out of 5

August 3, 2018

I had the easiest time setting up my storage , the staff incredible!!


Great place!

Star rating 5 out of 5

July 28, 2018

Shelly and the crew at the Burnet location were helpful and personally invested in making sure that I got the right space I needed and when the time came to move out and I no longer needed the space, they understood and took care of the move out procedure quickly. Kudos to your staff there!


Fantastic

Star rating 5 out of 5

July 14, 2018

I moved in and out in a small hatchback. That means I have great experience in its security and it just enough. Enough that I feel comfortable with the safety of my stuff but not annoying to get through. Also the staff is almost Disney level in that they all seem happy and ready for conversation. If I need storage in the future I WILL come back. Over all go y’all.


Great job!

Star rating 5 out of 5

July 5, 2018

Overall, the staff and facilities are top notch, although the hours are a bit inconvenient at times and could be expanded.


Storage is easy and convenient.

Star rating 5 out of 5

July 3, 2018

I would like to suggest to make it easier to find your way through the hallways that all look the same is to add color stripes on the floor so people can navigate their way out. I have the hardest time figuring out which hallway and direction to go if I need to go to the office, or if I have parked on the opposite side of the building from our unit how to find the door!


Clean facility. Friendly staff.

Star rating 5 out of 5

June 23, 2018

We rented a 10 x 10 drive-up unit for a month while looking for a place to live. As a first-time storage customer, I had some learning to do with access codes, but after that, I had no problems. Signing up was easy, accessing my unit was easy, and closing out my account was easy. I would certainly rent space at this facility again if the need arises.


Empty

Star rating 4 out of 5

March 20, 2018

Nice people, clean facility. Still working on their full security. But good offers of specials.


Great customer service!

Star rating 5 out of 5

March 19, 2018

Management at this location was great with communication. The facility was always clean and I never had any security issues while there.


Great Storage facilities.

Star rating 5 out of 5

February 24, 2018

The service was high class and work with our situation. Facilities super to any that we saw in the area. I would personally recommend this place to anyone.


Great facility with very friendly staff.

Star rating 5 out of 5

February 23, 2018

Great brand new facility with super friendly and helpful staff.


Great storage facility

Star rating 5 out of 5

February 3, 2018

Very helpful & friendly staff. Go the extra mile. Highly recciomend.


Angels on Earth

Star rating 5 out of 5

December 1, 2017

I have rented a lot of spaces and done a lot of logistics work but I have NEVER seen staff as friendly, committed and helpful at the folks at the Burnet Road Cubesmart location. The General Manager is soooo attentive and will work with clients on a level I have never experienced in the past 10 years of our business. The facility is gorgeous and the service over the phone has always been very helpful. Cannot recommend enough!


Great storage facility!

Star rating 4 out of 5

July 20, 2017

This place is almost perfect, but there is a huge inconvenience with the design of the building. Once inside the gates you must pass through two doors to get to your cube. The first door is a sliding door that you access with a unique code, which is perfect. But then, to get into the first floor there is another door. That door needs a general six digit passcode. But it's not an automatic door. It is a struggle to try to hold the door open and push your dolly in by yourself. I don't understand why there are two doors, and the convenience of the sliding door is pretty much forgotten since it's so difficult to get through the second one. There is no way to hold that door open either unless i bring something heavy to place there myself.


About This Facility

CubeSmart Self Storage of Austin, TX offers convenient office hours and gate hours at an easily accessible location. If you need help, our managers are trained to deliver award-winning Customer service to make your storage experience a pleasant one. If you don’t want to sign a contract, we offer hassle-free month-to-month storage leases. Our storage units are clean, and we offer a variety of safety and security features such as 24-hour video recording, security gates at most locations and well-lit areas for your peace of mind. Shelving, locks, boxes, tape, and packing supplies are also available on-site. As an added convenience, moving and labor services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 5715 Burnet Road in Austin. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Austin, TX:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording 24-Hour Video Recording: Video cameras monitor this location around the clock.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
  • Deliveries Accepted We Accept Deliveries: Why have items sent to your home for you to bring here when you can have them sent right to our facility?
  • Wine Storage Wine Storage Available
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
  • Printing/Copying/Faxing Copying/Printing/Faxing: Streamline your business activities by taking advantage of our office equipment.

Moving and Storage Deals

  • Bi-lingual Manager Bilingual Staff: We do what it takes to assist our Customers, and our bilingual team is ready to help. Se habla espanol!
  • Military Discounts Available Military Discounts Offered: In recognition of your service, we are happy to provide a 10% military discount to active duty military at move-in.
  • Insurance Available Insurance Options Available: Protect yourself against the unlikely loss or damage of your belongings with insurance.
  • Online Payment Options Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 5715 Burnet Road in Austin