CubeSmart Self Storage of Warrenton

First of all I would like to say that yes, CubeSmart may be a little pricey... but you get what you pay for and a little more. Their customer service is incredible, friendly, and helpful and this goes for both the employees working on the worksite AND for their employees on the line. It has been storming a lot here recently where I am at and after the first couple of storms I decided to check into my unit to make sure everything was sound... it completely dry/ normal with no indication of leakage whatsoever. Everyone else who owned a unit here did not seem to have any troubles either. In addition to their structural integrity their security is absolutely terrific. Overall CubeSmart is a five star storage service who exceeds my expectation and allows me to sleep easy at night without having to worry about the safety of the items in my storage.

always pleasant customer service, always clean, always supervised.

Only one concerning thing comes to mind; I have tried several times to have my name changed, and by that I mean going into the office at Warrenton and signing paperwork to that effect, however, as I see from my latest online bill, that has not happened! What to do?? All legal documents reflect this change, as has been for the last year!!!

Your Warrenton staff manager Arlene and associate Stacy is fast efficient,effective and above all else very professional and polite. Keep them in the ranks as long as they will stay and you will have repeat business.

Many many thanks to Arline for making this process so easy. I didn't know the first thing of what to expect and she took the time to schedule an appointment with me, view the storage units, and explain how everything works. She is a fantastic representative and made something I thought was going to be hard, the easiest part of the whole move.

Well maintained units and staff is very knowledgable!

Very pleasantly surprised at how great the service and how clean and secure the facility is!

Good Afternoon, I would like to thank Stacey at the Warrenton, VA location. From my first phone call inquiry about units and rates to the renting two storage units. She was fantastic! She even got to work 30 minutes earlier on a Saturday so I can get access to the box truck. :) Thank you Stacey! Regards, Ramon F. La Torre Unit 3002 and 4069

From the beginning when I first Arline Rupard to inquire about storage options, she has been OUTSTANDING with helping me to make the best choice and accommodating me with excellent service. I'm quite confident I've made the correct decision about a storage facility. Excellent personality, excellent customer service, outstanding knowledge about her facility and her work. Don't move her away, better yet give her a bonus, she is too good at what she does now.

I have had my extra belongings at CubeSmart in Warrenton for about 2 years now. I have never felt like they were at risk. Day or night, I am able to enter the facility with cameras and security pass keys and this makes me feel secure. The climate controlled storage rooms are perfect for any temperature sensitive items that I have. The people are friendly and I like the convenience of paying my monthly bill online.

I've been to quite a few storage facilities over the years and this one is, by far, the best! The staff was so friendly and helpful, the grounds were incredibly clean and the process smooth. I would defintely recommend them to anyone I know that is looking to store.

Driving West on 29 into Warrenton, VA I stumbled on a GEM of a storage place that helps me keep my stuff safe and stored at a reasonable cost. In addition, CubeSmart Reps seem to care and keep you informed with honest intentions. I've been renting from them since about 2004. At one point I tried to Shift a Double Sided Refrigerator that my olest son had purchased but his Grandfather did not want and he wanted to store it in my unit and it would not fit. The manager at the time came out of his residence late in the evening and came to my unit and switched us in a heart beat to a wider door unit and said he would make the switch my unit # in the system in the morning and I should come out to redo paperwork. You will not find any storage place like this one. When you are running into hard times and can't pay they keep you informed and continue to e-mail and call to get you to pay. I know everyone is in a horrible depression these days with hard times and unable to pay but they, CubeSmart Reps, care about you and your stuff. I enjoy the convenience of having access when I need it. I know my stuff is safe and in good shape.

I have been a customer for several years now and I love this storage location. The customer service is excellent and I appreciate the service! Thank you once again!