I think that long-time customers should get occasional breaks, such as a temporary or permanent rent reduction. Our rates go up and up even though nothing has changed for us: same facility, same rental unit, same service.

Great place and highly recommend. Staff is very helpful

Very friendly staff. Flexible and will work to get you the best deal and the best unit for your needs.

A good experience from the first day. Being able to rent moving truck right at facility location and at a very fair rate was a bonus.

My rental experience at Cubesmart has been excellent. The manager as well as the employees at the front desk are amazing. They all provide great customer service and ensure any concerns are addressed promptly. They greet everyone with a smile and the manager even knows customers by name! I have been genuinely impressed with my rental experience here with employees going above and beyond to promote exceptional customer service. I would highly recommend anyone who needs a storage rental to rent at the Cubesmart in Warrenton, VA on Industrial Road.

The staff, facility, and location made moving in and feeling that my property is secure super easy.

I have had a unit at this facility for over ten years and lived out of state most of that time. The Ladies in the office have been extremely helpful, wonderful to talk to and very patient with me, especially Stacy. They have made all of the difference in me being able to feel my Mother's belongings were safe, especially being far from them and not being able to physically check. Thank you to all of the staff at Industrial Road!!

Secure location, plenty of storage space, dry in a good neighborhood. Friendly and pleasant employees.I can highly recommend them.

Seems to be a well-run facility with everything you might need. Service was friendly and helpful. Convenient location.

Secure facility! The climate controlled 15'x15' has been great for storing our our goods. Staff is helpful and the free single use of the moving truck was nice.

The staff at Warrenton’s Industrial Road location were extremely helpful throughout the rental process. I would definitely recommend the facility to a friend.

Everything was fine except we moved out on the 19th and called to let them know and asked for partial refund cause we’re paif up tilll the 7th of next month and they said no refund

Excellent storage facility! The staff is always friendly and helpful.

very clean and the employees were very nice to deal with.

Great facility, very clean and secure. Good customer service.

The facility was always clean and the staff very helpful and friendly. The extensive security features made us feel our belongings were always safe. Very convenient location near Warrenton town center and Walmart. Overall excellent experience.

The storage facility was clean and the staff was always pleasant and informative. I had a good experience; no issues.

I first came to CubeSmart in April of 2010 and have had a number of different sized units over the years as my needs changed. The customer service is top notch and the facility is great.

would use them again without hesitation...very nice workers and a very clean environment.

The only problem I had with CubeSmart is they don’t give refunds if you leave in the middle of the month. You can prorate the price accordingly.

Nice team and staff. Price a bit high for the location.

Great storage place clean good security convenient location

Convenience was the key to selecting this facility, because we needed to vacate our house following the sale of it. The only negative was caused by a change of weather. As the temperatures rose into the 70's, condensate formed on the storage locker floor and the contents became "wet". Fortunately we moved on out of state and this was no longer an issue.

Nice and clean unit. People are very friendly and helpful. I would recommend this place to my friends.

Every month when I try to log on I have to reset my password

Cubesmart is the Leading Storage Comp.that Cares!!

Fantastic manager, nice storage spaces. Happy with the price, location, and hours. Would recommend this particular spot, seems cheaper than the newer one built by Walker Drive.

My first time renting a unit but, the staff walked me through everything and was so very helpful. When I made my reservation I got calls and emails to confirm. Place was clean and good lights. I will recommend the place to anyone looking for storage. I score it A+

The price, customer service, and facility are great!

We have had wonderful service from the office when ever we need anything. They are always friendly and extramely helpful. Angee

Everyone in the office and at the storage facility was so helpful and polite. The grounds and in the storage facility was clean. Having the carts was very helpful to move things. I would recommend this facility to everyone.

Clean, well-maintained facility. Easily accessible. Exceptional management! The BEST!

First of all I would like to say that yes, CubeSmart may be a little pricey... but you get what you pay for and a little more. Their customer service is incredible, friendly, and helpful and this goes for both the employees working on the worksite AND for their employees on the line. It has been storming a lot here recently where I am at and after the first couple of storms I decided to check into my unit to make sure everything was sound... it completely dry/ normal with no indication of leakage whatsoever. Everyone else who owned a unit here did not seem to have any troubles either. In addition to their structural integrity their security is absolutely terrific. Overall CubeSmart is a five star storage service who exceeds my expectation and allows me to sleep easy at night without having to worry about the safety of the items in my storage.

Only one concerning thing comes to mind; I have tried several times to have my name changed, and by that I mean going into the office at Warrenton and signing paperwork to that effect, however, as I see from my latest online bill, that has not happened! What to do?? All legal documents reflect this change, as has been for the last year!!!

Your Warrenton staff manager Arlene and associate Stacy is fast efficient,effective and above all else very professional and polite. Keep them in the ranks as long as they will stay and you will have repeat business.

Many many thanks to Arline for making this process so easy. I didn't know the first thing of what to expect and she took the time to schedule an appointment with me, view the storage units, and explain how everything works. She is a fantastic representative and made something I thought was going to be hard, the easiest part of the whole move.

Well maintained units and staff is very knowledgable!

Very pleasantly surprised at how great the service and how clean and secure the facility is!

Good Afternoon, I would like to thank Stacey at the Warrenton, VA location. From my first phone call inquiry about units and rates to the renting two storage units. She was fantastic! She even got to work 30 minutes earlier on a Saturday so I can get access to the box truck. :) Thank you Stacey! Regards, Ramon F. La Torre Unit 3002 and 4069

From the beginning when I first Arline Rupard to inquire about storage options, she has been OUTSTANDING with helping me to make the best choice and accommodating me with excellent service. I'm quite confident I've made the correct decision about a storage facility. Excellent personality, excellent customer service, outstanding knowledge about her facility and her work. Don't move her away, better yet give her a bonus, she is too good at what she does now.

I have had my extra belongings at CubeSmart in Warrenton for about 2 years now. I have never felt like they were at risk. Day or night, I am able to enter the facility with cameras and security pass keys and this makes me feel secure. The climate controlled storage rooms are perfect for any temperature sensitive items that I have. The people are friendly and I like the convenience of paying my monthly bill online.

I've been to quite a few storage facilities over the years and this one is, by far, the best! The staff was so friendly and helpful, the grounds were incredibly clean and the process smooth. I would defintely recommend them to anyone I know that is looking to store.

Driving West on 29 into Warrenton, VA I stumbled on a GEM of a storage place that helps me keep my stuff safe and stored at a reasonable cost. In addition, CubeSmart Reps seem to care and keep you informed with honest intentions. I've been renting from them since about 2004. At one point I tried to Shift a Double Sided Refrigerator that my olest son had purchased but his Grandfather did not want and he wanted to store it in my unit and it would not fit. The manager at the time came out of his residence late in the evening and came to my unit and switched us in a heart beat to a wider door unit and said he would make the switch my unit # in the system in the morning and I should come out to redo paperwork. You will not find any storage place like this one. When you are running into hard times and can't pay they keep you informed and continue to e-mail and call to get you to pay. I know everyone is in a horrible depression these days with hard times and unable to pay but they, CubeSmart Reps, care about you and your stuff. I enjoy the convenience of having access when I need it. I know my stuff is safe and in good shape.

I have been a customer for several years now and I love this storage location. The customer service is excellent and I appreciate the service! Thank you once again!