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Overall great experience! Super clean, easy to park, unload/load, energetic and knowledgable staff.

—Brittany C.

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CubeSmart Self Storage of Brooklyn

338 3rd Avenue
Brooklyn, NY 11215

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (718) 852-8011

Office Hours:

Monday-Saturday: 8:00 AM-8:00 PM
Sunday: 9:00 AM-6:00 PM

Storage Gate Hours:

Monday-Saturday: 8:00 AM-8:00 PM
Sunday: 9:00 AM-6:00 PM

At This Facility:

  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • Dollies/Handcarts Available
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Safe, clean storage

Star rating 5 out of 5

October 1, 2018

This facility is clean, secured and well-located. The staff is attentive and the entire process was easy and convenient.


Really Great

Star rating 5 out of 5

September 26, 2018

The people were great and helpful... The place was clean and convenient.


Great place for storage

Star rating 4 out of 5

September 20, 2018

This is a pretty new facility so everything is clean and neat. The staff is always friendly and accommodating. My only quibble is that prices here are not a bargain but they aren’t anywhere else.


Great facility and staff

Star rating 5 out of 5

September 11, 2018

My job is transferring me to another city and I would remain with cubeart otherwise.


great facility

Star rating 5 out of 5

September 9, 2018

the space is very nice, clean and very well maintained


Downsizing to new unit

Star rating 5 out of 5

August 21, 2018

This is a really nice facility - clean, well-lit, carts available for moving your stuff in and out, ample parking. I've been renting a cube at this place for a few years and I finally got rid of some of my stuff, so was able to move to a smaller cube. The mangers in the office have always been friendly and very helpful, but especially this time - my new cube was on a different floor from my old one, so they were great about helping me with the logistics of the security code on the elevator.


Wonderful and clean self storage!

Star rating 4 out of 5

August 19, 2018

We've been using this storage facility for the past five years and loved our little storage unit. It was clean, building was well maintained and it surprisingly fit quite a lot of our stuff. We'd probably still be there if it weren't for the rise in cost. Also, because we had moved, we needed storage closer to home. Other than that, never had any issues using the facility. Canceling was also very easy as you can do it online. However, just beware that you have to give a 10 day notice and if you've paid for the month and are going to move out sooner, you will not receive a refund for the unused portion. You should always confirm the terms with them obviously as it may change.


Great customer service!

Star rating 5 out of 5

July 9, 2018

The manager at this location is great. Very helpful and great customer service!


great service but...

Star rating 5 out of 5

June 3, 2018

I was not expecting an increase in the rent after just a couple month of renting there,


Amazing storage !!!

Star rating 5 out of 5

May 28, 2018

I use the storage for my business and it has been amazing! The customer service has been outstanding, it’s clean, never any problems as far as safety or anything else, and an all around fabulous facility. I moved so it’s not as close as it used to be but everyone at this location is so awesome I didn’t want to leave! So thanks guys for making my experience the best it can be!


Excellent facility

Star rating 5 out of 5

May 26, 2018

This place is great. The staff are lovely- so helpful, so friendly, so easy to work with. The facility itself is flawless. Sparkling clean, easy to access and very safe.


Awesome Self Storage Facility

Star rating 5 out of 5

May 21, 2018

I'm highly pleased with the maintenance of the building and the services provided. Looking forward to continuing to do business with you. Keep up the great work!


My first experience with storage. Great experience! Would definitely come here again if needed storage in future.

Star rating 5 out of 5

May 16, 2018

Staff friendly and helpful. Facility clean, easy to access, and secure.


Great facility!

Star rating 5 out of 5

May 15, 2018

Very nice, clean, easy to access. Von was very helpful with setting up my account - he's great!


The staff was the best.

Star rating 5 out of 5

May 4, 2018

Nothing about my interactions with the staff could have been better, be it in person or on the phone. Every one of them was friendly, attentive and extremely professional in every encounter I had with them. They never failed to say hello and smile every time I walked in the door. I simply cannot say enough good things about your staff there. A staff that's that good is not only attributable to the individual personalities of the members, it's a reflection on their leadership's commitment to being the best. Your staff there is a credit to your facility and their management. Good job all.


Great storage

Star rating 5 out of 5

March 12, 2018

This location has the best staff. They are always making sure they’ve answered every question or concern I have.


Convenient + Accessable

Star rating 4 out of 5

March 7, 2018

Close to my office, great hours, super clean. Happy with my storage.


Easy to use, easy to move

Star rating 4 out of 5

March 5, 2018

Easy move in/out, pretty clean place. Employees were friendly. Prices seemed a bit steep - but i never stored my stuff somewhere else. This was my dad's storage unit, between leaving his home here in NY, and finding a new home elsewhere. It served the purpose we needed adequately.


Great storage location and great staff

Star rating 5 out of 5

January 28, 2018

I had been here since this location opened. Great staff always. Super clean and always comfortable to come to. Bright and cheery, not dark and depressing. I always was treated fairly, and felt management ran this place at the best level possible. Customer service, at its best. Thanks.


I lpve this storage

Star rating 5 out of 5

August 29, 2017

They make me feel my stuff is well taken care of bec2tgey take care of me.


Excellent customer service

Star rating 5 out of 5

August 11, 2017

I have been a cubesmart customer for 5+ years. Regardless of whom you have the pleasure of speaking with, whether by phone or in person the customer service is excellent. Cubesmart has maintained consistency through providing customers (me) with prompt, reliable and professional service. The agents are knowledgeable and courteous. -Happy & Loyal Customer


Great Storage Facility

Star rating 4 out of 5

June 29, 2017

The staff were great. My only complaint is having to get 8 feet off the ground to get to my unit. Especially when, in my opinion, the ladders are not quite high enough.


Great storage facility

Star rating 5 out of 5

June 25, 2017

Very clean and always helpful. customer service is great.


Great

Star rating 5 out of 5

February 3, 2017

Very pricey but great. First month free ain't really free you have to pay a lot of fees.


wonderful self storage facility

Star rating 5 out of 5

December 13, 2016

From reception desk every time I come in I get a great smile and welcoming word,if I need help ,I get it as soon as I need, the place is safe and clean perfectly organised by the manager and her lovely team ! Aline


Clean facility

Star rating 4 out of 5

September 6, 2016

Our inventory is stored here and we've always found the halls to be clean and well-lit.


So clean u can eat off the floor BUT don't!

Star rating 5 out of 5

August 18, 2016

Von the customer rep at the front desk is so helpful. Always has a smile on his face, love that


Very Good storage option.

Star rating 5 out of 5

August 3, 2016

This is a great option for storage. It is convenient , very clean and secure.


Staff is great and helpful

Star rating 5 out of 5

June 22, 2016

Staff is always willing to help. Place is very clean and air quality is great.


Very good

Star rating 5 out of 5

June 9, 2016

Great storage! I love it! Good job! Kept everything safe and nice


Outstanding service!!!!!!!!

Star rating 5 out of 5

May 20, 2016

I just would like to say that this location is by far one of the most cleanest, convenient and friendly places I've stored my things at. Everyone here is always nice and outgoing and they always provide the most efficient and courteous service. My cube is on the first floor and they always make sure to leave the door held open for me. Latoya the general manager always goes above and beyond to help me and she even helps me load my car sometimes with deliveries I may have. The whole team is awesome, especially Latoya and I wouldn't dare store anywhere else. Excellent service !!!!!!!


Great

Star rating 5 out of 5

May 2, 2016

Very friendly & caring. Timely resolve of customer confusion. Curtious and respect of time and frustrations of customer. Upbeat personalities while treating each step with urgency and precise execution. A very pleasant as the customer. I feel that my treasures are safe and treated with a value in harmony with my heart. Thank! Special thank to Jeanette, Melissa's daughter, smile. She was truly refreshing, patient and so kind.


Great storage facility

Star rating 4 out of 5

March 31, 2016

I resent your prior raise in the rates on short notice.


excellent Branch

Star rating 5 out of 5

March 11, 2016

This location is very well managed the price of the units are good as well as the work crew.the management is very professional and everyone that works their gets promoted and progresses. Olga, latoya, salonge,John and Andrea are well respected people rent from this branch. .


Very easy to work with staff.

Star rating 5 out of 5

January 7, 2016

Ms. U. R. graciously answered all my questions completely and was most kind and friendly at all times. She performed and conducted herself in a highly professional manner, favorable to customer service. She must be an asset to the firm and should grow well within your company.


Great place

Star rating 5 out of 5

May 9, 2015

At the phone and desk they aren't champion of smiles, but everyone is polite, and discreet. The place is really clean, and safe. Additionally when I need a hand to put an heavy bag atop of my 5x5 storage place, a really nice worker helped me. 5 starts to him and to CubeSmart location on 3rd Avenue, Brooklyn, NY!


Excellent 5 stars in every way

Star rating 5 out of 5

May 1, 2015

This is the best storage facility. I had a problem with another place and they were so helpful.


Staff is very helpful but getting in and out of facility is a bit overly complicated

Star rating 4 out of 5

February 23, 2015

Staff was great! They were super friendly and very accomodating. The storage facility was also very clean and well kept. The only complaint I would really have is that the security on the elevator shafts is a bit over the top- the doors close extremely fast and if you do not enter your code information in a timely fashion you can't move the elevator. Other than that, extremely happy so far!


Great experience

Star rating 5 out of 5

December 9, 2014

Every time I need to get my things, they are attentive, with great music playing and clean bright environment.


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Brooklyn

×

Overall great experience! Super clean, easy to park, unload/load, energetic and knowledgable staff.

—Brittany C.

See All Customer Reviews

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Reviews of This Facility

Safe, clean storage

Star rating 5 out of 5

October 1, 2018

This facility is clean, secured and well-located. The staff is attentive and the entire process was easy and convenient.


Really Great

Star rating 5 out of 5

September 26, 2018

The people were great and helpful... The place was clean and convenient.


Great place for storage

Star rating 4 out of 5

September 20, 2018

This is a pretty new facility so everything is clean and neat. The staff is always friendly and accommodating. My only quibble is that prices here are not a bargain but they aren’t anywhere else.


Great facility and staff

Star rating 5 out of 5

September 11, 2018

My job is transferring me to another city and I would remain with cubeart otherwise.


great facility

Star rating 5 out of 5

September 9, 2018

the space is very nice, clean and very well maintained


Downsizing to new unit

Star rating 5 out of 5

August 21, 2018

This is a really nice facility - clean, well-lit, carts available for moving your stuff in and out, ample parking. I've been renting a cube at this place for a few years and I finally got rid of some of my stuff, so was able to move to a smaller cube. The mangers in the office have always been friendly and very helpful, but especially this time - my new cube was on a different floor from my old one, so they were great about helping me with the logistics of the security code on the elevator.


Wonderful and clean self storage!

Star rating 4 out of 5

August 19, 2018

We've been using this storage facility for the past five years and loved our little storage unit. It was clean, building was well maintained and it surprisingly fit quite a lot of our stuff. We'd probably still be there if it weren't for the rise in cost. Also, because we had moved, we needed storage closer to home. Other than that, never had any issues using the facility. Canceling was also very easy as you can do it online. However, just beware that you have to give a 10 day notice and if you've paid for the month and are going to move out sooner, you will not receive a refund for the unused portion. You should always confirm the terms with them obviously as it may change.


Great customer service!

Star rating 5 out of 5

July 9, 2018

The manager at this location is great. Very helpful and great customer service!


great service but...

Star rating 5 out of 5

June 3, 2018

I was not expecting an increase in the rent after just a couple month of renting there,


Amazing storage !!!

Star rating 5 out of 5

May 28, 2018

I use the storage for my business and it has been amazing! The customer service has been outstanding, it’s clean, never any problems as far as safety or anything else, and an all around fabulous facility. I moved so it’s not as close as it used to be but everyone at this location is so awesome I didn’t want to leave! So thanks guys for making my experience the best it can be!


Excellent facility

Star rating 5 out of 5

May 26, 2018

This place is great. The staff are lovely- so helpful, so friendly, so easy to work with. The facility itself is flawless. Sparkling clean, easy to access and very safe.


Awesome Self Storage Facility

Star rating 5 out of 5

May 21, 2018

I'm highly pleased with the maintenance of the building and the services provided. Looking forward to continuing to do business with you. Keep up the great work!


My first experience with storage. Great experience! Would definitely come here again if needed storage in future.

Star rating 5 out of 5

May 16, 2018

Staff friendly and helpful. Facility clean, easy to access, and secure.


Great facility!

Star rating 5 out of 5

May 15, 2018

Very nice, clean, easy to access. Von was very helpful with setting up my account - he's great!


The staff was the best.

Star rating 5 out of 5

May 4, 2018

Nothing about my interactions with the staff could have been better, be it in person or on the phone. Every one of them was friendly, attentive and extremely professional in every encounter I had with them. They never failed to say hello and smile every time I walked in the door. I simply cannot say enough good things about your staff there. A staff that's that good is not only attributable to the individual personalities of the members, it's a reflection on their leadership's commitment to being the best. Your staff there is a credit to your facility and their management. Good job all.


Great storage

Star rating 5 out of 5

March 12, 2018

This location has the best staff. They are always making sure they’ve answered every question or concern I have.


Convenient + Accessable

Star rating 4 out of 5

March 7, 2018

Close to my office, great hours, super clean. Happy with my storage.


Easy to use, easy to move

Star rating 4 out of 5

March 5, 2018

Easy move in/out, pretty clean place. Employees were friendly. Prices seemed a bit steep - but i never stored my stuff somewhere else. This was my dad's storage unit, between leaving his home here in NY, and finding a new home elsewhere. It served the purpose we needed adequately.


Great storage location and great staff

Star rating 5 out of 5

January 28, 2018

I had been here since this location opened. Great staff always. Super clean and always comfortable to come to. Bright and cheery, not dark and depressing. I always was treated fairly, and felt management ran this place at the best level possible. Customer service, at its best. Thanks.


I lpve this storage

Star rating 5 out of 5

August 29, 2017

They make me feel my stuff is well taken care of bec2tgey take care of me.


Excellent customer service

Star rating 5 out of 5

August 11, 2017

I have been a cubesmart customer for 5+ years. Regardless of whom you have the pleasure of speaking with, whether by phone or in person the customer service is excellent. Cubesmart has maintained consistency through providing customers (me) with prompt, reliable and professional service. The agents are knowledgeable and courteous. -Happy & Loyal Customer


Great Storage Facility

Star rating 4 out of 5

June 29, 2017

The staff were great. My only complaint is having to get 8 feet off the ground to get to my unit. Especially when, in my opinion, the ladders are not quite high enough.


Great storage facility

Star rating 5 out of 5

June 25, 2017

Very clean and always helpful. customer service is great.


Great

Star rating 5 out of 5

February 3, 2017

Very pricey but great. First month free ain't really free you have to pay a lot of fees.


wonderful self storage facility

Star rating 5 out of 5

December 13, 2016

From reception desk every time I come in I get a great smile and welcoming word,if I need help ,I get it as soon as I need, the place is safe and clean perfectly organised by the manager and her lovely team ! Aline


Clean facility

Star rating 4 out of 5

September 6, 2016

Our inventory is stored here and we've always found the halls to be clean and well-lit.


So clean u can eat off the floor BUT don't!

Star rating 5 out of 5

August 18, 2016

Von the customer rep at the front desk is so helpful. Always has a smile on his face, love that


Very Good storage option.

Star rating 5 out of 5

August 3, 2016

This is a great option for storage. It is convenient , very clean and secure.


Staff is great and helpful

Star rating 5 out of 5

June 22, 2016

Staff is always willing to help. Place is very clean and air quality is great.


Very good

Star rating 5 out of 5

June 9, 2016

Great storage! I love it! Good job! Kept everything safe and nice


Outstanding service!!!!!!!!

Star rating 5 out of 5

May 20, 2016

I just would like to say that this location is by far one of the most cleanest, convenient and friendly places I've stored my things at. Everyone here is always nice and outgoing and they always provide the most efficient and courteous service. My cube is on the first floor and they always make sure to leave the door held open for me. Latoya the general manager always goes above and beyond to help me and she even helps me load my car sometimes with deliveries I may have. The whole team is awesome, especially Latoya and I wouldn't dare store anywhere else. Excellent service !!!!!!!


Great

Star rating 5 out of 5

May 2, 2016

Very friendly & caring. Timely resolve of customer confusion. Curtious and respect of time and frustrations of customer. Upbeat personalities while treating each step with urgency and precise execution. A very pleasant as the customer. I feel that my treasures are safe and treated with a value in harmony with my heart. Thank! Special thank to Jeanette, Melissa's daughter, smile. She was truly refreshing, patient and so kind.


Great storage facility

Star rating 4 out of 5

March 31, 2016

I resent your prior raise in the rates on short notice.


excellent Branch

Star rating 5 out of 5

March 11, 2016

This location is very well managed the price of the units are good as well as the work crew.the management is very professional and everyone that works their gets promoted and progresses. Olga, latoya, salonge,John and Andrea are well respected people rent from this branch. .


Very easy to work with staff.

Star rating 5 out of 5

January 7, 2016

Ms. U. R. graciously answered all my questions completely and was most kind and friendly at all times. She performed and conducted herself in a highly professional manner, favorable to customer service. She must be an asset to the firm and should grow well within your company.


Great place

Star rating 5 out of 5

May 9, 2015

At the phone and desk they aren't champion of smiles, but everyone is polite, and discreet. The place is really clean, and safe. Additionally when I need a hand to put an heavy bag atop of my 5x5 storage place, a really nice worker helped me. 5 starts to him and to CubeSmart location on 3rd Avenue, Brooklyn, NY!


Excellent 5 stars in every way

Star rating 5 out of 5

May 1, 2015

This is the best storage facility. I had a problem with another place and they were so helpful.


Staff is very helpful but getting in and out of facility is a bit overly complicated

Star rating 4 out of 5

February 23, 2015

Staff was great! They were super friendly and very accomodating. The storage facility was also very clean and well kept. The only complaint I would really have is that the security on the elevator shafts is a bit over the top- the doors close extremely fast and if you do not enter your code information in a timely fashion you can't move the elevator. Other than that, extremely happy so far!


Great experience

Star rating 5 out of 5

December 9, 2014

Every time I need to get my things, they are attentive, with great music playing and clean bright environment.


About This Facility

This Brooklyn, NY Self Storage facility boasts convenient, flexible gate hours and office hours, and its convenient location makes it easy to access. Get the service you need with award-winning Customer care from our friendly, highly trained managers. If you'd rather not sign a contract, try our flexible month-to-month lease program. We offer clean, modern storage and a selection of safety and security features such as bright lighting and 24-hour video recording. Get what you need without leaving. We sell essential moving and packing supplies like tape, locks, shelving, and boxes. Need additional help? Ask about our moving and labor services. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

This Brooklyn storage facility is servicing the following areas:

Brooklyn, Gowanus


CubeSmart Self Storage is located at 338 3rd Avenue in Brooklyn. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Brooklyn, NY:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording Around-the-Clock Video Recording: Our cameras are on day and night.
  • Well-Lit Premises Property Well Lit: Our property lighting helps you make the most of your space, day or night.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
  • Deliveries Accepted We Accept Deliveries: Make your life easier by having items sent right to our facility.
  • Handcarts/Dollies Available Dollies and/or Handcarts Available: We have what you need to easily move your items from point A to point B.
  • Individual Lighting &
    Electricity Available Individual Lighting and Electricity: If you have unique storage needs, we have units that offer individual lighting and electricity.
  • Indoor Parking Spaces for Cars Indoor Automobile Parking: Shield your car from the elements with a premium indoor parking space.

Moving and Storage Deals

  • Military Discounts Available Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 10% discount.
  • A Super Move Truck & Driver A Super Move Driver & Truck: Cut back on the number of trips you have to make and get the job done quickly.
  • Insurance Available Insurance Available: You'll love the peace of mind you'll enjoy with our insurance plans.
  • Online Payment Options Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 338 3rd Avenue in Brooklyn