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The people were helpful, and the young ladies who helped were pleasant to deal with. The facility was clean and nicely maintained.

—Farah P.

See All Customer Reviews

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CubeSmart Self Storage of Brooklyn

2964 Shell Rd
Brooklyn, NY 11224

Star rating 5 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (718) 373-0100

Office Hours:

Monday-Sunday: 9:00 AM-7:00 PM
Christmas: CLOSED

Storage Gate Hours:

Monday-Sunday: 7:00 AM-9:00 PM
Christmas: 7:00 AM-9:00 PM

At This Facility:

  • Free Move-In Truck Call for Availability
  • Property Well Lit
  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Very Clean and Customer friendly Facility

Star rating 5 out of 5

November 16, 2018

I have been using this storage facility for few months now. Since the very start they were very friendly and welcoming. The place is clean and secure.


Excellent facility.

Star rating 5 out of 5

November 7, 2018

The facility is local and convenient to get to and from. Price is just right and I feel my items are safe and secure. I have recommended it to several people. I am happy with the facility.


I love this CubeSmart location

Star rating 5 out of 5

November 6, 2018

This is the second time I'm using this CubeSmart location. It's very convenient for me, parking is good, access easy and staff very helpful. Lilia Joseph and Stacey Williams assisted me when I opened my unit. They were very courteous and personable and continue to be whenever I come to the site. The whole staff is very nice to work with.


Wonderful storage facility

Star rating 5 out of 5

November 5, 2018

Very clean, and the staff was very professional and polite!


very clean and very convenient.

Star rating 5 out of 5

November 5, 2018

Everything was easy to understand and handle. I am very satisfied with this service.


Great facility!

Star rating 5 out of 5

October 28, 2018

I reserved a unit online and they held my preferred unit for two weeks for me without asking for any payment. Their friendly staff member called me a few days after my reservation to answer any questions I had and promised to hold my unit. When I came in two weeks later, the staff was friendly and efficient, and the registration process took just a few minutes. I’m grateful to have such a facility close to my house where I can store my motorcycle during the winter in a climate controlled facility.


PERFECT

Star rating 5 out of 5

October 14, 2018

Everything is so secure, clean and the stuff is very helpful and friendly.


Fine service!!!

Star rating 5 out of 5

October 5, 2018

Everything was great! Thank you so much!Good stuff,excellent service,cleanliness.


Great storage facility experience!!

Star rating 5 out of 5

September 23, 2018

From the first phone call to the day that we moved our belongings out it was a pleasurable experience. The employees were friendly, knowledgeable and extremely helpful. I will recommend this facility to everyone that I know that is looking for a storage facility.


Graet facility

Star rating 5 out of 5

September 16, 2018

Like this place.VERY clean.Exelent costumer service.Good easy access and store hours.I would recommend to Friends


Love it .!!

Star rating 5 out of 5

September 12, 2018

Great Customer Service makes everything a lot better !!


great service and security

Star rating 5 out of 5

September 9, 2018

exellent, love to storage because its close to my location


Great storage, great service, super clean and comfortable location

Star rating 5 out of 5

August 23, 2018

I had amazing experience starting from the girls on the front desk. Nice and polite staff, they will explain everything you need to know. Clean facility, AC control, they provide mini van to move in your things you just need to book it in advance. Overall great experience. Good job, keep it up


The staff is the best in the tri-state!

Star rating 5 out of 5

August 13, 2018

Aside from being the cleanest storage facility i’ve Ever experienced being in, the staff does a great job in accommodating you with what you need and what you need to get done. I highly recommend this place to someone who not only has to keep their belongings secure but to that special someone who do a not have the extra time to worry about the little technicalities that might get in the way of easily accessing their stuff in a once-in-a-blue-moon basis.


very convenience facility for storage

Star rating 5 out of 5

July 8, 2018

The rep who served was Stacey and she was very friendly. She went through the instruction and policies with great manner, highly recommended!!!


great location, great people!

Star rating 5 out of 5

July 3, 2018

well organized, clean, with great customer service facility!


Great service. I am fully satisfied.

Star rating 5 out of 5

June 18, 2018

Great service. Workers are very kind. Units are clean and save. I am fully satisfied.


Pleasant experiance

Star rating 5 out of 5

June 18, 2018

Friendly and knowledgeable stuff. Clean facility. Very good service did not take long to register and move in.


Great

Star rating 5 out of 5

June 17, 2018

Good experience friendly staff and good value thanks


Great stuff, great self storage facility!

Star rating 5 out of 5

May 8, 2018

We got good service, nice and helpful stuff. We highly recommend our friends.


Lilia is the best!! Great place to store your items, Highly Recommend!

Star rating 5 out of 5

April 29, 2018

I went on a busy Sunday to rent a unit. Lilia, who is one of the managers, greeted me and was super nice. Even though the place was busy she took the time to explain things and show me around. I was very impressed with her and the facility. I highly recommend this storage center and very highly recommend Lilia


Excellent storage facility

Star rating 5 out of 5

April 24, 2018

Excellent customer service, clean, easy to use. I had a wonderful experience with the storage facility on Shell Road and it stood out amongst their competitors- The front desk staff and manager Lilia were great. Highly recommend.


Alie Hernandez is a joy.

Star rating 5 out of 5

April 22, 2018

I would not recommend this place if it weren't for Alie Hernandez. She makes going to this place worthwhile. Please give her a raise.


Clean , new, & friendly!

Star rating 5 out of 5

March 6, 2018

Love this one. Great staff- very knowledgeble & helpful


Great people work there in all departments

Star rating 5 out of 5

March 1, 2018

Everyone from the front desk right down to the maintenance guy exceptional!!!


The cube is smart and awesome!

Star rating 5 out of 5

February 15, 2018

Just began renting a storage unit at this cubesmart and could not be happier. The building is so clean and the staff is super friendly and helpful. I have had the great pleasure of being assisted with all of my storage needs by the great Lilia of cubesmart. She has been so nice and helpful to me and I cannot be thankful enough. If you need a storage unit and are in the area, do not hesitate to head over to this cubesmart!


Great

Star rating 5 out of 5

February 11, 2018

Great self storage at all.at all at all at all at all


Good but really expensive.

Star rating 4 out of 5

February 7, 2018

The facility is great except one thing. It's very convenient and the security is excellent. I've never ran into any problems. My one issue is price. They raise the price without even telling you! No warning what so ever and they don't even tell you why.


Best Staff of Any Storage Facility!!!

Star rating 5 out of 5

January 13, 2018

I really like this location The groundskeeper keeps everything clean Lilia, the mgr, is very efficient Naisha, the mgr, is very knowledgeable And Lisa, the store mgr, is a trustworthy leader of the lot! If you want great customer service & an ideal way to store, 2964 Shell Road is My favorite place to do business ! ! ! ! !


Great self storage facility

Star rating 5 out of 5

November 28, 2017

Excellent customer service on 2964 Shell Road, Brooklyn, NY 11224, many thanks to team and manager Lilia


good place

Star rating 4 out of 5

October 12, 2017

I like this place, Very convenient, good customer services. Clean and luxury


Awesome Experience

Star rating 5 out of 5

July 10, 2017

I was very stressed out about my relocation to Brooklyn, however as soon as I walked in Lillia made me feel at ease with her warm smile and patience with me. She took time to show me around (as is customary i would assume) but it was her patience and professionalism that won me over. I would recommend Cube Smart for all storage needs.


I love the space availability

Star rating 5 out of 5

June 7, 2017

There is always lots of space, and the employees are very friendly and patient.


Great customer service

Star rating 5 out of 5

April 8, 2017

Ms. Niashia McDuffie (Manager) was very helpful with a process of renting a unit. Everything was handled professionally and worry free. I would recommend this facility to my friends and family.


Great self storage facility!!!

Star rating 5 out of 5

March 22, 2017

)))))))))))))))))))))))))))))))))))))))))))))))))) :)


Great storage facility & staff!

Star rating 5 out of 5

February 25, 2017

The title says it all... Niashia was professional helpful friendly and answered ALL my questions i had... First time im ever using a storage facility and was very uneasy when i arrived but as i stated Niashia put that all to bed from the beginning of my sign up.. would definitely recommend this storage facility and Niashia as well....


Great self storage facility.

Star rating 5 out of 5

February 21, 2017

Thanks. All storage services and personal excellent


Very happy with service and facility

Star rating 5 out of 5

December 10, 2016

Friendly helpful courteous service. Clean facility.


Benchmark Standard of Customer Service !

Star rating 5 out of 5

September 30, 2016

Absolutely phenomenal staff ! Very friendly and helpful front-desk staff, who made our move-in experience very super easy and convenient. I cannot stress it enough - wonderful customer service experience. p.s. a note to the management - please ramp up your security


Great experience.

Star rating 5 out of 5

August 26, 2016

The facility is in a great location and wonderfully maintained.


Very convenient!

Star rating 5 out of 5

July 20, 2016

Great storage facility, new, clean. Simple rules, easy to use. I recommend


Excellent

Star rating 5 out of 5

June 6, 2016

Visit was fast and staff very polite. Employees explained everything I had questions about.


Great staff

Star rating 5 out of 5

May 21, 2016

The location is clean and the staff are friendly and helpful. I had a great experience.


I'm very happy to find such a safe, convenient facility in my neighborhood!

Star rating 5 out of 5

May 19, 2016

Since this is the first time I've ever rented storage space I was very impressed with the cleanliness and friendly staff at this facility.Ms. Mc Duffie was very helpful.Thank You!


Excellent features and design

Star rating 5 out of 5

April 8, 2016

This is a clean and modern facility with many excellent features. The customer experience is smooth and convenient. Every feature has been planned in detail, and nothing is done on the cheap. This is evident in the facility's construction materials, cleanliness, security, lighting, automobile access, entrances, exits, movement within the facility, and company policies. The office staff is friendly, helpful, and knowledgeable.


Excellent experience

Star rating 5 out of 5

March 30, 2016

It was a pleasure coming in to Cube Smart, store number 840 yesterday. I had the privilege of being helped by the manager, Niashia McDuffie. Her excellent customer service and personality made my visit easy and helpful. I have lived in the neighborhood for 38 years now and look forward to recommending my neighbors to this facility.


happy with staff service

Star rating 5 out of 5

March 25, 2016

i would recommend this storage place,good location


Very friendly

Star rating 5 out of 5

January 31, 2016

I find that Barbara at the front desk very friendly. She was very helpful. I took the wrong size room. I needed a bigger room and she advised me of what to do.. She gave me a room that was close to the other unit I have so I will be able to transfer my stuff very easily. I find this cubeSmart very convenient for me to get to ( only a short walk). My other storage unit was a short drive. The only negative thing I have to say I wish they had a 10x 5 room instead of so many 5 x 10 other wise every thing is great


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Brooklyn

×

The people were helpful, and the young ladies who helped were pleasant to deal with. The facility was clean and nicely maintained.

—Farah P.

See All Customer Reviews

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Reviews of This Facility

Very Clean and Customer friendly Facility

Star rating 5 out of 5

November 16, 2018

I have been using this storage facility for few months now. Since the very start they were very friendly and welcoming. The place is clean and secure.


Excellent facility.

Star rating 5 out of 5

November 7, 2018

The facility is local and convenient to get to and from. Price is just right and I feel my items are safe and secure. I have recommended it to several people. I am happy with the facility.


I love this CubeSmart location

Star rating 5 out of 5

November 6, 2018

This is the second time I'm using this CubeSmart location. It's very convenient for me, parking is good, access easy and staff very helpful. Lilia Joseph and Stacey Williams assisted me when I opened my unit. They were very courteous and personable and continue to be whenever I come to the site. The whole staff is very nice to work with.


Wonderful storage facility

Star rating 5 out of 5

November 5, 2018

Very clean, and the staff was very professional and polite!


very clean and very convenient.

Star rating 5 out of 5

November 5, 2018

Everything was easy to understand and handle. I am very satisfied with this service.


Great facility!

Star rating 5 out of 5

October 28, 2018

I reserved a unit online and they held my preferred unit for two weeks for me without asking for any payment. Their friendly staff member called me a few days after my reservation to answer any questions I had and promised to hold my unit. When I came in two weeks later, the staff was friendly and efficient, and the registration process took just a few minutes. I’m grateful to have such a facility close to my house where I can store my motorcycle during the winter in a climate controlled facility.


PERFECT

Star rating 5 out of 5

October 14, 2018

Everything is so secure, clean and the stuff is very helpful and friendly.


Fine service!!!

Star rating 5 out of 5

October 5, 2018

Everything was great! Thank you so much!Good stuff,excellent service,cleanliness.


Great storage facility experience!!

Star rating 5 out of 5

September 23, 2018

From the first phone call to the day that we moved our belongings out it was a pleasurable experience. The employees were friendly, knowledgeable and extremely helpful. I will recommend this facility to everyone that I know that is looking for a storage facility.


Graet facility

Star rating 5 out of 5

September 16, 2018

Like this place.VERY clean.Exelent costumer service.Good easy access and store hours.I would recommend to Friends


Love it .!!

Star rating 5 out of 5

September 12, 2018

Great Customer Service makes everything a lot better !!


great service and security

Star rating 5 out of 5

September 9, 2018

exellent, love to storage because its close to my location


Great storage, great service, super clean and comfortable location

Star rating 5 out of 5

August 23, 2018

I had amazing experience starting from the girls on the front desk. Nice and polite staff, they will explain everything you need to know. Clean facility, AC control, they provide mini van to move in your things you just need to book it in advance. Overall great experience. Good job, keep it up


The staff is the best in the tri-state!

Star rating 5 out of 5

August 13, 2018

Aside from being the cleanest storage facility i’ve Ever experienced being in, the staff does a great job in accommodating you with what you need and what you need to get done. I highly recommend this place to someone who not only has to keep their belongings secure but to that special someone who do a not have the extra time to worry about the little technicalities that might get in the way of easily accessing their stuff in a once-in-a-blue-moon basis.


very convenience facility for storage

Star rating 5 out of 5

July 8, 2018

The rep who served was Stacey and she was very friendly. She went through the instruction and policies with great manner, highly recommended!!!


great location, great people!

Star rating 5 out of 5

July 3, 2018

well organized, clean, with great customer service facility!


Great service. I am fully satisfied.

Star rating 5 out of 5

June 18, 2018

Great service. Workers are very kind. Units are clean and save. I am fully satisfied.


Pleasant experiance

Star rating 5 out of 5

June 18, 2018

Friendly and knowledgeable stuff. Clean facility. Very good service did not take long to register and move in.


Great

Star rating 5 out of 5

June 17, 2018

Good experience friendly staff and good value thanks


Great stuff, great self storage facility!

Star rating 5 out of 5

May 8, 2018

We got good service, nice and helpful stuff. We highly recommend our friends.


Lilia is the best!! Great place to store your items, Highly Recommend!

Star rating 5 out of 5

April 29, 2018

I went on a busy Sunday to rent a unit. Lilia, who is one of the managers, greeted me and was super nice. Even though the place was busy she took the time to explain things and show me around. I was very impressed with her and the facility. I highly recommend this storage center and very highly recommend Lilia


Excellent storage facility

Star rating 5 out of 5

April 24, 2018

Excellent customer service, clean, easy to use. I had a wonderful experience with the storage facility on Shell Road and it stood out amongst their competitors- The front desk staff and manager Lilia were great. Highly recommend.


Alie Hernandez is a joy.

Star rating 5 out of 5

April 22, 2018

I would not recommend this place if it weren't for Alie Hernandez. She makes going to this place worthwhile. Please give her a raise.


Clean , new, & friendly!

Star rating 5 out of 5

March 6, 2018

Love this one. Great staff- very knowledgeble & helpful


Great people work there in all departments

Star rating 5 out of 5

March 1, 2018

Everyone from the front desk right down to the maintenance guy exceptional!!!


The cube is smart and awesome!

Star rating 5 out of 5

February 15, 2018

Just began renting a storage unit at this cubesmart and could not be happier. The building is so clean and the staff is super friendly and helpful. I have had the great pleasure of being assisted with all of my storage needs by the great Lilia of cubesmart. She has been so nice and helpful to me and I cannot be thankful enough. If you need a storage unit and are in the area, do not hesitate to head over to this cubesmart!


Great

Star rating 5 out of 5

February 11, 2018

Great self storage at all.at all at all at all at all


Good but really expensive.

Star rating 4 out of 5

February 7, 2018

The facility is great except one thing. It's very convenient and the security is excellent. I've never ran into any problems. My one issue is price. They raise the price without even telling you! No warning what so ever and they don't even tell you why.


Best Staff of Any Storage Facility!!!

Star rating 5 out of 5

January 13, 2018

I really like this location The groundskeeper keeps everything clean Lilia, the mgr, is very efficient Naisha, the mgr, is very knowledgeable And Lisa, the store mgr, is a trustworthy leader of the lot! If you want great customer service & an ideal way to store, 2964 Shell Road is My favorite place to do business ! ! ! ! !


Great self storage facility

Star rating 5 out of 5

November 28, 2017

Excellent customer service on 2964 Shell Road, Brooklyn, NY 11224, many thanks to team and manager Lilia


good place

Star rating 4 out of 5

October 12, 2017

I like this place, Very convenient, good customer services. Clean and luxury


Awesome Experience

Star rating 5 out of 5

July 10, 2017

I was very stressed out about my relocation to Brooklyn, however as soon as I walked in Lillia made me feel at ease with her warm smile and patience with me. She took time to show me around (as is customary i would assume) but it was her patience and professionalism that won me over. I would recommend Cube Smart for all storage needs.


I love the space availability

Star rating 5 out of 5

June 7, 2017

There is always lots of space, and the employees are very friendly and patient.


Great customer service

Star rating 5 out of 5

April 8, 2017

Ms. Niashia McDuffie (Manager) was very helpful with a process of renting a unit. Everything was handled professionally and worry free. I would recommend this facility to my friends and family.


Great self storage facility!!!

Star rating 5 out of 5

March 22, 2017

)))))))))))))))))))))))))))))))))))))))))))))))))) :)


Great storage facility & staff!

Star rating 5 out of 5

February 25, 2017

The title says it all... Niashia was professional helpful friendly and answered ALL my questions i had... First time im ever using a storage facility and was very uneasy when i arrived but as i stated Niashia put that all to bed from the beginning of my sign up.. would definitely recommend this storage facility and Niashia as well....


Great self storage facility.

Star rating 5 out of 5

February 21, 2017

Thanks. All storage services and personal excellent


Very happy with service and facility

Star rating 5 out of 5

December 10, 2016

Friendly helpful courteous service. Clean facility.


Benchmark Standard of Customer Service !

Star rating 5 out of 5

September 30, 2016

Absolutely phenomenal staff ! Very friendly and helpful front-desk staff, who made our move-in experience very super easy and convenient. I cannot stress it enough - wonderful customer service experience. p.s. a note to the management - please ramp up your security


Great experience.

Star rating 5 out of 5

August 26, 2016

The facility is in a great location and wonderfully maintained.


Very convenient!

Star rating 5 out of 5

July 20, 2016

Great storage facility, new, clean. Simple rules, easy to use. I recommend


Excellent

Star rating 5 out of 5

June 6, 2016

Visit was fast and staff very polite. Employees explained everything I had questions about.


Great staff

Star rating 5 out of 5

May 21, 2016

The location is clean and the staff are friendly and helpful. I had a great experience.


I'm very happy to find such a safe, convenient facility in my neighborhood!

Star rating 5 out of 5

May 19, 2016

Since this is the first time I've ever rented storage space I was very impressed with the cleanliness and friendly staff at this facility.Ms. Mc Duffie was very helpful.Thank You!


Excellent features and design

Star rating 5 out of 5

April 8, 2016

This is a clean and modern facility with many excellent features. The customer experience is smooth and convenient. Every feature has been planned in detail, and nothing is done on the cheap. This is evident in the facility's construction materials, cleanliness, security, lighting, automobile access, entrances, exits, movement within the facility, and company policies. The office staff is friendly, helpful, and knowledgeable.


Excellent experience

Star rating 5 out of 5

March 30, 2016

It was a pleasure coming in to Cube Smart, store number 840 yesterday. I had the privilege of being helped by the manager, Niashia McDuffie. Her excellent customer service and personality made my visit easy and helpful. I have lived in the neighborhood for 38 years now and look forward to recommending my neighbors to this facility.


happy with staff service

Star rating 5 out of 5

March 25, 2016

i would recommend this storage place,good location


Very friendly

Star rating 5 out of 5

January 31, 2016

I find that Barbara at the front desk very friendly. She was very helpful. I took the wrong size room. I needed a bigger room and she advised me of what to do.. She gave me a room that was close to the other unit I have so I will be able to transfer my stuff very easily. I find this cubeSmart very convenient for me to get to ( only a short walk). My other storage unit was a short drive. The only negative thing I have to say I wish they had a 10x 5 room instead of so many 5 x 10 other wise every thing is great


About This Facility

Stay efficient and productive with affordable moving assistance and a complete lineup of convenient business amenities at the CubeSmart Self Storage Superstore of Brooklyn, New York. Quickly and easily find clean storage units while availing yourself of an array of convenient storage services. Our friendly, courteous managers are there to deliver award-winning Customer service that ensures a smooth, easy, pleasant storage experience from start to finish. Our stores ensure peace of mind with a variety of safety and security features such as bright lighting, 24-hour video recording, and top-notch security gates at most locations. Our impeccable services are enhanced by strategic partnerships that ensure the finest moving and organizational services around. Don't miss a beat while away from the office with free Wi-Fi and well-equipped workstations. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

This Brooklyn storage facility is servicing the following areas:

Coney Island


CubeSmart Self Storage is located at 2964 Shell Rd in Brooklyn. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Brooklyn, NY:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Well-Lit Premises Property Well Lit: Our property lighting helps you make the most of your space, day or night.
  • Around-the-Clock Video Recording Around-the-Clock Video Recording: Our cameras are on day and night.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Packing Supplies Sold Here: Enjoy affordable prices on a variety of high-quality packing supplies.
  • Deliveries Accepted We Accept Deliveries: Make your life easier by having items sent right to our facility.
  • Handcarts/Dollies Available Dollies and/or Handcarts Available: We have what you need to easily move your items from point A to point B.
  • Elevator Available On-Site Elevators: Convenient access to all levels of our facility.
  • Individual Lighting &
    Electricity Available Individual Lighting and Electricity: If you have unique storage needs, we have units that offer individual lighting and electricity.

Moving and Storage Deals

  • Free Move-In Truck Free Move-In Truck: With our free move-in truck, you'll get the job done more quickly.
  • A Super Move Truck & Driver A Super Move Driver & Truck: Cut back on the number of trips you have to make and get the job done quickly.
  • Insurance Available Insurance Available: You'll love the peace of mind you'll enjoy with our insurance plans.
  • Online Payment Options Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 2964 Shell Rd in Brooklyn