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The CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call.

—Larry W.

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CubeSmart Self Storage of Richmond Hill

87-40 121st Street
Richmond Hill, NY 11418

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (718) 925-3851

Office Hours:

Monday-Sunday: 9:00 AM-7:00 PM

Access Hours:

Monday-Sunday: 9:00 AM-7:00 PM

At This Facility:

  • Free Move-In Truck Call for Availability
  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

The Staff is professional and very helpful.

Star rating 5 out of 5

March 9, 2019

Working in the Customer Service industry for nearly 20 years, I have high standards of service. The Managers Glenn & Sam have well exceeded my expectations. They will work with thier Clients, to find the best solutions for their storage needs. The professionalism and the hospitality that I received helped ease my stress of a large move. Thank you Glenn & Sam for all your help! FYI...I have another CubeSmart storage unit in the Bronx @ the Zerega location. My experience has been the exact opposite at that location! Rude, unprofessional, no carts and only One elevator. I am canceling my unit there and consolidating to a larger unit at the Richmond Hill location.


Great Location! Excellent Staff Support! Very Clean!

Star rating 5 out of 5

March 2, 2019

Facility is well lit, the staff are quick to help resolve any issues (there aren't that many) and are very courteous. Only downside are the access hours. If the weekend could be extended by 1 hr earlier or later, would be immensely beneficial.


Great self storage facility!"

Star rating 4 out of 5

February 4, 2019

Customer service is outstanding. As for being blocked in while customers are at their units is not good.


Wonderful!

Star rating 5 out of 5

January 26, 2019

Sam is the greatest. Super accommodating and friendly. Happy to do business here. Brand new facility, safe.


Good Choice

Star rating 5 out of 5

January 8, 2019

I made the right decision coming here, not only for the facility but for the overall experience. Loved the customer service and cleanliness , good security too


awesome facility

Star rating 5 out of 5

December 26, 2018

Great location. Excellent customer service. Staff is friendly, courteous and patient. Highly recommended.


Lovely person in this company

Star rating 5 out of 5

December 25, 2018

I have my best experience with your personal. I feel at home and with carefully person


Awesome Service

Star rating 5 out of 5

November 18, 2018

Absolutely great idea, would recommend to all my family and friends


Nice, clean, convienent facility for my needs!

Star rating 5 out of 5

November 10, 2018

Honey was so friendly and helpful, had a lot we needed done and she was patient throughout the whole process. Very enjoyable experience dealing with her. She's amazing!


Excellent experience!

Star rating 5 out of 5

October 22, 2018

NO extra fees (unlike an orange facility that will remain nameless). I bought their lock, but it’s not necessary and not proprietary. I had one month free and that one month was all I needed. I did buy their very reasonably priced insurance, but again, I could’ve bought it elsewhere. The front desk help is awesome. And I absolutely LOVE where they are located (on a short dead end street with basically no traffic). Move out was a quick breeze, too. I wish they had a facility near where I’m moving with climate controlled units because I would definitely use them again (unlike the orange place, which I will never use again).


Great manager

Star rating 5 out of 5

October 17, 2018

Honey was very patient and helpful in helping me get my perfect sized unit. Will recommend to friends and family


Thank you!

Star rating 5 out of 5

September 30, 2018

It was a great pleasure to rent from you—thank you so much!


Great staff, they were awesome

Star rating 5 out of 5

September 26, 2018

Great staff, they helped me every step of the way. She was the pith of the whole experience. And the cleaning guy is cool too. Helped me out, every efficient.


Excellent Customer Service

Star rating 5 out of 5

September 25, 2018

My reservation was placed with Honey. She was absolutely helpful, kind, and thoughtful. She walked me through the entire experience thoroughly and made it so easy and simple to understand the process. She was positively delightful!


Best prices! Awesome convenience.

Star rating 5 out of 5

September 21, 2018

Moving was the last thing on our minds, so finding a dependable storage unit was vital! Thank God for CubeSmart


Well maintained secure facility

Star rating 4 out of 5

September 15, 2018

This storage place was convenient to get to, was well kept, and made me confident that my property was safe


Very happy with the facility.

Star rating 4 out of 5

August 29, 2018

Friendly staff makes moving in and out an easy chore.


This facility is clean

Star rating 5 out of 5

August 25, 2018

The is a great facility for personal belongs, i would recommend this place to a friend.


Ckean, secure, well-priced, but the hours create limitations

Star rating 4 out of 5

August 19, 2018

The facilities were always clean and appeared to be well maintained. The staff on site were always helpful. The biggest drawback is not having access to your stuff all the time. Them being opened the same time frame that most New Yorkers are commuting to work, at work and commuting home from work leaves the weekend as the only time to really get to your stuff. Most of the time that's fine, but when needing something unexpectedly, it creates a troublesome scenario.


Easy to Store

Star rating 5 out of 5

August 5, 2018

Great Service and ease of storing. We're on the 4th floor but with the great elevator, it was easy peasy.


I'm glad my stuff is there.

Star rating 4 out of 5

August 4, 2018

Everyone is nice on phone. I think the website is not the easiest to maneuver through, otherwise, I have no complaints.


Love place great staff

Star rating 5 out of 5

April 22, 2018

Staff does great job.....very nice new facility.....


Better than other facilities & you save money.

Star rating 5 out of 5

April 15, 2018

I moved from my current facility to Cube Smart & I'm glad I did. This place is cleaner & more secure than my previous one, The staff is very friendly & knowledgeable. I am very happy here.


Awsome!!

Star rating 5 out of 5

April 5, 2018

Had the best experience And customer service and verry nice prices thanks to wendy!!


Thank you, great staff members

Star rating 5 out of 5

March 19, 2018

Jenyfer was great and helped us out last minute I recommend your services to any and all Cheers


Great self storage facility

Star rating 4 out of 5

February 5, 2018

This self storage facility is great and the location is great.


Highly Recommend

Star rating 5 out of 5

November 7, 2017

After looking at a few different places I was pleased with the safety and cleanliness of this location The staff was very helpful in getting me settled in as well and offered me great advice in choosing what i needed


Easy to get to.

Star rating 5 out of 5

October 24, 2017

There are carts for your convenience. Just have to be early to get one. The elevators are spacious. You could bring in two carts for maximum load. The aisles are wide enough so you can maneuver fairly. However I would not suggest racing with the carts, where you will get minor injuries such as bruised knees, shoulders, elbows, and minor cuts and scrapes. So that is my only suggestion. They are carts to transport materials as such. This is not Mario Kart 64 where you race and use weapons such as bananas, red shells, green shells, and also the number one hated item if you are in first place the unavoidable BLUE SHELL. So again the carts are only meant for transporting boxes and or bulk items. P.S. I hope this review is long enough because one sentence wasn't enough and has caused me to go off a rant about carts. P.P.S. It also helps to bring rope or straps to secure items when transporting boxes and bulk items while using the carts. Thank you and have a CubeSmart Day!


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Richmond Hill

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The CubeSmart experience has been very positive. Clean and secure, and very helpful and friendly sevice from the introductory call.

—Larry W.

See All Customer Reviews

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Reviews of This Facility

The Staff is professional and very helpful.

Star rating 5 out of 5

March 9, 2019

Working in the Customer Service industry for nearly 20 years, I have high standards of service. The Managers Glenn & Sam have well exceeded my expectations. They will work with thier Clients, to find the best solutions for their storage needs. The professionalism and the hospitality that I received helped ease my stress of a large move. Thank you Glenn & Sam for all your help! FYI...I have another CubeSmart storage unit in the Bronx @ the Zerega location. My experience has been the exact opposite at that location! Rude, unprofessional, no carts and only One elevator. I am canceling my unit there and consolidating to a larger unit at the Richmond Hill location.


Great Location! Excellent Staff Support! Very Clean!

Star rating 5 out of 5

March 2, 2019

Facility is well lit, the staff are quick to help resolve any issues (there aren't that many) and are very courteous. Only downside are the access hours. If the weekend could be extended by 1 hr earlier or later, would be immensely beneficial.


Great self storage facility!"

Star rating 4 out of 5

February 4, 2019

Customer service is outstanding. As for being blocked in while customers are at their units is not good.


Wonderful!

Star rating 5 out of 5

January 26, 2019

Sam is the greatest. Super accommodating and friendly. Happy to do business here. Brand new facility, safe.


Good Choice

Star rating 5 out of 5

January 8, 2019

I made the right decision coming here, not only for the facility but for the overall experience. Loved the customer service and cleanliness , good security too


awesome facility

Star rating 5 out of 5

December 26, 2018

Great location. Excellent customer service. Staff is friendly, courteous and patient. Highly recommended.


Lovely person in this company

Star rating 5 out of 5

December 25, 2018

I have my best experience with your personal. I feel at home and with carefully person


Awesome Service

Star rating 5 out of 5

November 18, 2018

Absolutely great idea, would recommend to all my family and friends


Nice, clean, convienent facility for my needs!

Star rating 5 out of 5

November 10, 2018

Honey was so friendly and helpful, had a lot we needed done and she was patient throughout the whole process. Very enjoyable experience dealing with her. She's amazing!


Excellent experience!

Star rating 5 out of 5

October 22, 2018

NO extra fees (unlike an orange facility that will remain nameless). I bought their lock, but it’s not necessary and not proprietary. I had one month free and that one month was all I needed. I did buy their very reasonably priced insurance, but again, I could’ve bought it elsewhere. The front desk help is awesome. And I absolutely LOVE where they are located (on a short dead end street with basically no traffic). Move out was a quick breeze, too. I wish they had a facility near where I’m moving with climate controlled units because I would definitely use them again (unlike the orange place, which I will never use again).


Great manager

Star rating 5 out of 5

October 17, 2018

Honey was very patient and helpful in helping me get my perfect sized unit. Will recommend to friends and family


Thank you!

Star rating 5 out of 5

September 30, 2018

It was a great pleasure to rent from you—thank you so much!


Great staff, they were awesome

Star rating 5 out of 5

September 26, 2018

Great staff, they helped me every step of the way. She was the pith of the whole experience. And the cleaning guy is cool too. Helped me out, every efficient.


Excellent Customer Service

Star rating 5 out of 5

September 25, 2018

My reservation was placed with Honey. She was absolutely helpful, kind, and thoughtful. She walked me through the entire experience thoroughly and made it so easy and simple to understand the process. She was positively delightful!


Best prices! Awesome convenience.

Star rating 5 out of 5

September 21, 2018

Moving was the last thing on our minds, so finding a dependable storage unit was vital! Thank God for CubeSmart


Well maintained secure facility

Star rating 4 out of 5

September 15, 2018

This storage place was convenient to get to, was well kept, and made me confident that my property was safe


Very happy with the facility.

Star rating 4 out of 5

August 29, 2018

Friendly staff makes moving in and out an easy chore.


This facility is clean

Star rating 5 out of 5

August 25, 2018

The is a great facility for personal belongs, i would recommend this place to a friend.


Ckean, secure, well-priced, but the hours create limitations

Star rating 4 out of 5

August 19, 2018

The facilities were always clean and appeared to be well maintained. The staff on site were always helpful. The biggest drawback is not having access to your stuff all the time. Them being opened the same time frame that most New Yorkers are commuting to work, at work and commuting home from work leaves the weekend as the only time to really get to your stuff. Most of the time that's fine, but when needing something unexpectedly, it creates a troublesome scenario.


Easy to Store

Star rating 5 out of 5

August 5, 2018

Great Service and ease of storing. We're on the 4th floor but with the great elevator, it was easy peasy.


I'm glad my stuff is there.

Star rating 4 out of 5

August 4, 2018

Everyone is nice on phone. I think the website is not the easiest to maneuver through, otherwise, I have no complaints.


Love place great staff

Star rating 5 out of 5

April 22, 2018

Staff does great job.....very nice new facility.....


Better than other facilities & you save money.

Star rating 5 out of 5

April 15, 2018

I moved from my current facility to Cube Smart & I'm glad I did. This place is cleaner & more secure than my previous one, The staff is very friendly & knowledgeable. I am very happy here.


Awsome!!

Star rating 5 out of 5

April 5, 2018

Had the best experience And customer service and verry nice prices thanks to wendy!!


Thank you, great staff members

Star rating 5 out of 5

March 19, 2018

Jenyfer was great and helped us out last minute I recommend your services to any and all Cheers


Great self storage facility

Star rating 4 out of 5

February 5, 2018

This self storage facility is great and the location is great.


Highly Recommend

Star rating 5 out of 5

November 7, 2017

After looking at a few different places I was pleased with the safety and cleanliness of this location The staff was very helpful in getting me settled in as well and offered me great advice in choosing what i needed


Easy to get to.

Star rating 5 out of 5

October 24, 2017

There are carts for your convenience. Just have to be early to get one. The elevators are spacious. You could bring in two carts for maximum load. The aisles are wide enough so you can maneuver fairly. However I would not suggest racing with the carts, where you will get minor injuries such as bruised knees, shoulders, elbows, and minor cuts and scrapes. So that is my only suggestion. They are carts to transport materials as such. This is not Mario Kart 64 where you race and use weapons such as bananas, red shells, green shells, and also the number one hated item if you are in first place the unavoidable BLUE SHELL. So again the carts are only meant for transporting boxes and or bulk items. P.S. I hope this review is long enough because one sentence wasn't enough and has caused me to go off a rant about carts. P.P.S. It also helps to bring rope or straps to secure items when transporting boxes and bulk items while using the carts. Thank you and have a CubeSmart Day!


About This Facility

With flexible gate and office hours and a convenient, easily accessible location, the CubeSmart Self Storage of Richmond Hill, NY is your best option for storage. We offer a pleasant and productive moving & storage experience with on-site managers who are trained to provide impeccable Customer service. Thanks to flexible month-to-month leases, there's no need to lock yourself into a contract. At CubeSmart Self Storage, you'll find clean units with premium safety and security features like 24-hour video recording and bright lighting. A variety of on-site supplies are available, including tape, locks, boxes and shelving. For those who are having trouble doing it alone, moving services are available at this location. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

This Richmond Hill storage facility is servicing the following areas:

Bayside, Forest Hill, Astoria, Queens, Jackson Heights, Jamaica


Find All Storage Facilities Located Closest to Richmond Hill, NY:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording Around-the-Clock Video Recording: Video cameras are placed throughout the facility for added peace of mind.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
  • Deliveries Accepted Deliveries Accepted: Have items sent right to our facility to save time and hassle.
  • Handcarts/Dollies Available Handcarts/Dollies Available: You'll find everything you need to get your belongings from your vehicle into your unit.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
  • Printing/Copying Copying/Printing: Our facility is equipped to make it as easy as possible to conduct business.

Moving and Storage Deals

  • Free Move-In Truck Free Move-In Truck: Enjoy a simple, affordable storage experience by moving your things in a free truck.
  • Military Discounts Available Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
  • A Super Move Truck & Driver A Super Move Driver and Truck: Moves of all kind are easier when you have an extra helping hand and an easier way to transport your belongings.
  • Insurance Available Insurance Plans Available: Breathe easier with affordable insurance options.
  • Online Payment Options Month-to-Month Leases Available: We are happy to accommodate all of your storage needs, whether they are long term or short term.
 
 
 
Other Storage Facilities Nearby
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 87-40 121st Street in Richmond Hill