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I have had excellent experiences with both the manager and the staff. They are both friendly and responsive.

—Katie H.

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CubeSmart Self Storage of Austin

4500 South Congress Avenue
Austin, TX 78745

Star rating 5 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (512) 447-2112

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM

At This Facility:

  • 24-Hour Video Recording
  • Boat & RV Parking
  • Boxes and Other Packing Supplies Available
  • Deliveries Accepted
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Great Storage facility!

Star rating 5 out of 5

September 27, 2018

I have used CubeSmart twice in a time span of 4 years. It was easy to go back this second time, given the professional experience I had the first time. Coming back has been a good experience as well. The manager, Christina is very professional. An issue arose with what I have currently in storage, and from my end I had nothing to worry about. Christina called me about it, and stayed in touch with me on the progress of resolving the issue. I would recommend CubeSmart! I have not had experience with all of the CubeSmarts just S Congress. Given the years in-between and different management, I would be comfortable to try another one when/if the need presents again.


Pleasant and Professional Staff!

Star rating 4 out of 5

June 28, 2018

I have used this storage twice, with a 3 yr gap. The very pleasant customer service I received then, is what I came back to in 2018. Prices are really good, and the access time is nice.


Good place to store things temporarily

Star rating 5 out of 5

June 20, 2018

Christina was exceptional. She explained everything to us right from the start and was always there for us throughout our stay. She was professional, courteous, and helpful.


Great customer service

Star rating 5 out of 5

June 12, 2018

Easy check-in/our process and flawless customer service!


Great place and great people

Star rating 5 out of 5

May 21, 2018

I will always use Cubesmart for my self storage needs. The process is so easy and convenient.


Had treated me expedient and well

Star rating 5 out of 5

April 20, 2018

Christiana, and apologize if I misspelled your name, help me get a unit in great hate for I was in a hurry but had met beyond on my expectations


Friendly Staff great customer service

Star rating 5 out of 5

April 4, 2018

Love the staff! Very lenient. Great Customer service


Great experience

Star rating 5 out of 5

March 19, 2018

Just signed up to rent a cube after we relocated to Austin. Great location and easy to get to. Lady in the front office was very helpful and got the process done quickly to get me moved in. Great rates too!


Easy ‘ Friendly / Secure

Star rating 5 out of 5

March 4, 2018

Easy to set up. Easy access and always felt safe. Office team super friendly.


Speechless

Star rating 4 out of 5

February 23, 2018

Great staff on Congress. The Spanish lady at the front is Awesome!


Great experience

Star rating 5 out of 5

February 17, 2018

The staff was always very friendly and helpful. Even when i lost my key they took appropriate measures for my security and then helped me open the storage. I would use cubesmart again for sure. Only thing, I think some guy was spending his nights in a unit a few spots from mine but I could never tell for sure. He was always there. Over all 2 thumbs up.


Great experience securing a unit

Star rating 5 out of 5

December 27, 2017

I had a poor experience at another facility...someone slashed a bunch of the vehicle tires on the lot including mine, and there was no consideration from the staff. I moved in here recently and the process was very smooth, and the security looks a level above the last place.


Christina was A+

Star rating 5 out of 5

December 20, 2017

Christina was extremely friendly and helpful. Units are what you'd expect, but the excellent customer service is what I would come back for.


good

Star rating 5 out of 5

November 15, 2017

no complaints. This is asking for more character letters.


great

Star rating 5 out of 5

November 4, 2017

i like it ,,its very close to my house.............


Great

Star rating 5 out of 5

June 7, 2017

Excellent service, thanks! Will be using you guys again :-)


Great location and customer service

Star rating 5 out of 5

February 5, 2017

The manager, Bob Mertz is personable and very accommodating. I feel my items stored are safe.


Love the convenient location!

Star rating 4 out of 5

July 2, 2016

Very friendly guy Mr.Bob Mertz, he's fun and very helpful! He even offered to run the blower through the storage unit so it would be spotless at the time of our move into the cube. I'm glad we found CubeSmart! I even got a free tarp !


Excellent customer service, average facility.

Star rating 4 out of 5

June 2, 2016

Had a great time establishing a new rental agreement with a very nice man who made sure to give the best deal he could manage, while also providing some helpful tips and kind words. The facility itself has very narrow driving lanes (cars must be positioned intentionally to allow ability to pass each other), a fairly standard barbed wire fence and (this last one makes up for all the shortcomings) a clean public restroom.


The Best!

Star rating 5 out of 5

May 23, 2016

After driving around to a million storage places I found Cube Smart. Top notch friendly manager - Barry returned my call right away and was so nice to work with. Prices were right in line, maybe even a little less. Very convenient to downtown Austin. Older but well maintained and secure. This is what 5 star looks like!


Good Storage Company

Star rating 5 out of 5

May 6, 2016

I love the location of the storage facility.Just within walking distance is very convenient from where we are currently residing.Great manager who understands you when there is an issue with payment.


Great managment! Super facility!

Star rating 5 out of 5

April 11, 2016

Great managment and facility!!! Very clear November and easy to use.


Great Self Storage Facility

Star rating 5 out of 5

March 31, 2016

Great service and facility to store my mobile business!


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Austin

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I have had excellent experiences with both the manager and the staff. They are both friendly and responsive.

—Katie H.

See All Customer Reviews

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Reviews of This Facility

Great Storage facility!

Star rating 5 out of 5

September 27, 2018

I have used CubeSmart twice in a time span of 4 years. It was easy to go back this second time, given the professional experience I had the first time. Coming back has been a good experience as well. The manager, Christina is very professional. An issue arose with what I have currently in storage, and from my end I had nothing to worry about. Christina called me about it, and stayed in touch with me on the progress of resolving the issue. I would recommend CubeSmart! I have not had experience with all of the CubeSmarts just S Congress. Given the years in-between and different management, I would be comfortable to try another one when/if the need presents again.


Pleasant and Professional Staff!

Star rating 4 out of 5

June 28, 2018

I have used this storage twice, with a 3 yr gap. The very pleasant customer service I received then, is what I came back to in 2018. Prices are really good, and the access time is nice.


Good place to store things temporarily

Star rating 5 out of 5

June 20, 2018

Christina was exceptional. She explained everything to us right from the start and was always there for us throughout our stay. She was professional, courteous, and helpful.


Great customer service

Star rating 5 out of 5

June 12, 2018

Easy check-in/our process and flawless customer service!


Great place and great people

Star rating 5 out of 5

May 21, 2018

I will always use Cubesmart for my self storage needs. The process is so easy and convenient.


Had treated me expedient and well

Star rating 5 out of 5

April 20, 2018

Christiana, and apologize if I misspelled your name, help me get a unit in great hate for I was in a hurry but had met beyond on my expectations


Friendly Staff great customer service

Star rating 5 out of 5

April 4, 2018

Love the staff! Very lenient. Great Customer service


Great experience

Star rating 5 out of 5

March 19, 2018

Just signed up to rent a cube after we relocated to Austin. Great location and easy to get to. Lady in the front office was very helpful and got the process done quickly to get me moved in. Great rates too!


Easy ‘ Friendly / Secure

Star rating 5 out of 5

March 4, 2018

Easy to set up. Easy access and always felt safe. Office team super friendly.


Speechless

Star rating 4 out of 5

February 23, 2018

Great staff on Congress. The Spanish lady at the front is Awesome!


Great experience

Star rating 5 out of 5

February 17, 2018

The staff was always very friendly and helpful. Even when i lost my key they took appropriate measures for my security and then helped me open the storage. I would use cubesmart again for sure. Only thing, I think some guy was spending his nights in a unit a few spots from mine but I could never tell for sure. He was always there. Over all 2 thumbs up.


Great experience securing a unit

Star rating 5 out of 5

December 27, 2017

I had a poor experience at another facility...someone slashed a bunch of the vehicle tires on the lot including mine, and there was no consideration from the staff. I moved in here recently and the process was very smooth, and the security looks a level above the last place.


Christina was A+

Star rating 5 out of 5

December 20, 2017

Christina was extremely friendly and helpful. Units are what you'd expect, but the excellent customer service is what I would come back for.


good

Star rating 5 out of 5

November 15, 2017

no complaints. This is asking for more character letters.


great

Star rating 5 out of 5

November 4, 2017

i like it ,,its very close to my house.............


Great

Star rating 5 out of 5

June 7, 2017

Excellent service, thanks! Will be using you guys again :-)


Great location and customer service

Star rating 5 out of 5

February 5, 2017

The manager, Bob Mertz is personable and very accommodating. I feel my items stored are safe.


Love the convenient location!

Star rating 4 out of 5

July 2, 2016

Very friendly guy Mr.Bob Mertz, he's fun and very helpful! He even offered to run the blower through the storage unit so it would be spotless at the time of our move into the cube. I'm glad we found CubeSmart! I even got a free tarp !


Excellent customer service, average facility.

Star rating 4 out of 5

June 2, 2016

Had a great time establishing a new rental agreement with a very nice man who made sure to give the best deal he could manage, while also providing some helpful tips and kind words. The facility itself has very narrow driving lanes (cars must be positioned intentionally to allow ability to pass each other), a fairly standard barbed wire fence and (this last one makes up for all the shortcomings) a clean public restroom.


The Best!

Star rating 5 out of 5

May 23, 2016

After driving around to a million storage places I found Cube Smart. Top notch friendly manager - Barry returned my call right away and was so nice to work with. Prices were right in line, maybe even a little less. Very convenient to downtown Austin. Older but well maintained and secure. This is what 5 star looks like!


Good Storage Company

Star rating 5 out of 5

May 6, 2016

I love the location of the storage facility.Just within walking distance is very convenient from where we are currently residing.Great manager who understands you when there is an issue with payment.


Great managment! Super facility!

Star rating 5 out of 5

April 11, 2016

Great managment and facility!!! Very clear November and easy to use.


Great Self Storage Facility

Star rating 5 out of 5

March 31, 2016

Great service and facility to store my mobile business!


About This Facility

CubeSmart Self Storage of Austin, TX offers convenient office hours and gate hours at an easily accessible location. If you need help, our managers are trained to deliver award-winning Customer service to make your storage experience a pleasant one. If you don’t want to sign a contract, we offer hassle-free month-to-month storage leases. Our storage units are clean, and we offer a variety of safety and security features such as 24-hour video recording, security gates at most locations and well-lit areas for your peace of mind. Shelving, locks, boxes, tape, and packing supplies are also available on-site. As an added convenience, moving and labor services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 4500 South Congress Avenue in Austin. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Austin, TX:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Around-the-Clock Video Recording 24-Hour Video Recording: Video cameras monitor this location around the clock.
  • On-Site Manager Resident Manager: There's a manager on site for added peace of mind.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
  • Deliveries Accepted We Accept Deliveries: Why have items sent to your home for you to bring here when you can have them sent right to our facility?
  • Boat and RV Parking RV and Boat Parking: If you have no place to park your boat or RV, we can help.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.

Moving and Storage Deals

  • Military Discounts Available Military Discounts Offered: In recognition of your service, we are happy to provide a 10% military discount to active duty military at move-in.
  • Online Payment Options Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 4500 South Congress Avenue in Austin