I have been renting from two locations. One for car storage an the other for unit storage. Service has been awesome at both (Wheaton and Oak Forest)! General Customer Service (for all locations) that service everyone has been awesome too! has I have been a customer with Cubesmart since March 2016.

The customer service and facility are both wonderful!! Marcy and Brian were both wonderful to talk with. They both answered all my questions and concerns! The facility is one of the cleanest I have ever experienced!! Shoot with confidence!! Thank you!!

This is the best self storage place I've experienced. Brian and Marcy are fabulous!!! The way they handled the surplus of traffic during the pandemic was awesome.

Great facility and I was helped by a wonderful employee

I have several units and the facility is clean, convenient, safe and secure. The staff has been invaluable to me in selecting my units, caring for my questions and always professional, courteous, informative, and friendly. The staff that I have been so kindly served by are Marcy and Brian. Two professional, kind and VERY helpful people; would love to have them as my neighbors. The Wheaton facility couldn’t be more safe and convenient.

Very happy with facility. It is clean, secure and close to my home. They look out for their customers. I didn't secure my unit correctly and they contacted me to make sure it was taken care of. Very polite and courteous.

We have rented a space there for almost a year and found it extremely safe and clean and the management team at the facility is among the nicest I have ever encountered in business

I had a very good experience with the site manager and leasing my storage unit. Fits my needs completely.

Disappointed that they keep raising my monthly rate!!! I changed to this facility because of the nice low rate. I can understand a couple of dollars, but not $10+ dollars increase at a time every year. I'm going to have to start looking at other options because when I first started renting from you, I was told you don't raise the rate like that!!! That's why I left the other place. Also, the underground parking is a mess at times. People don't abide by the rules a lot of the times.

I've used Cube Smart for a year. The manager, Brian, has ALWAYS been friendly and informative. The facility is exceptionally clean. I have no concerns about the security of my possessions. I'm very pleased.

Just needed a clean, safe and convenient spot to store some belonging while in transition I couldn't ask for the space to be any better. Thank you.

People at the front desk could care less to help you but the facility is wonderful and clean. I was at public storage in the city on Morgan and Vanburen and the place was god Aweful. The moving elevator hasn't worked in 6 months. The place was very dusty and dirty. The price was double of cube smart. I love it here.

Great self storage facility, always clean and very polite and helpful staff

I left Public Storage after 4 years of renting my unit to come to CubeSmart. I've been at CS for over a year now and wont go anywhere else! Not only are the prices better, the units are extremely clean and the building safe. I only have 1 request and that's to put a garbage can or dumpster somewhere near the facility so when tenants have trash they can dispose of it there vs. taking it with them when we leave. Other than that i have no complaints!

The facility is very clean, and the people are helpful. They have recently increased the qty. of carts, which was needed. I have had trouble with the website refusing to recognize my password, even after resetting it multiple times and trying to log on after. Good value for the space compared to nearby places.

Griselda (hope I got that right!) and Brian Pederson were great to work with - from setup through changing to a different sized unit, to finally moving out. She was always thinking about the experience and issues from MY viewpoint, not just "the company's". Very refreshing. PLUS, indoor loading and unloading. I will definitely use this location again.

I really like the unit it was clean and a good place .

Great security, made me feel like my stuff was safe. All my interactions with employees were wonderful, punctual and fast. Loved the climate control and the storage carts for easy transportation of larger (or all) objects in storage.

The overall experience was minimal and the Service Representatives were courteous.

Great experience. Clean. Very secure. Well lit. Well functioning elevator and carts. Reasonable cost. Very nice environment to load / unload indoors out of the weather/heat. Plenty of room to maneuver cars indoors to load/unload. Would use CubeSmart again. Staff is very attentive and helpful.

Excellent clean, convenient, secure, and modern facility. Temperature-controlled. Able to make monthly payments online. Most of all, the staff has been very helpful. My move was at the last minute, with a chaotic schedule.. The great people on staff made everything easier. They have been great at answering questions and making helpful suggestions. Very professional!

It was a nice storage place they were very helpful I like that the management was able to work with me and helping me to get a storage for a cheaper price

The manager is awesome and the facility is safe, clean and easily accessable.

It is always clean when we go in and everyone working there is always friendly. This is how storage should be done!

This is a brand new facility so is very clean, convenient and close to my house. Lots of units to pick from so got one close to the elevator. Joe was very nice and helpful.

Had me in and out quick when I was pressed for time! Thanks guys!