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From the moment I called the establishment to the existing service I now receive, the customer service has been exceptional!

—Willie G.

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CubeSmart Self Storage of Waukegan

665 South Green Bay Road
Waukegan, IL 60085

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (847) 336-2244

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM
Thanksgiving: CLOSED

Storage Gate Hours:

Monday-Sunday: 6:00 AM-10:00 PM
Thanksgiving: 6:00 AM-10:00 PM

At This Facility:

  • Free Move-In Truck Call for Availability
  • Property Well Lit
  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Great staff

Star rating 5 out of 5

November 14, 2018

Both women in the office when I chose the storage unit to when I had to end using it was very nice. Everytime you went in they were smiling and happy to help and got right on top of everything needed.


It was great all my stuff was safely stored.

Star rating 4 out of 5

October 19, 2018

The only thing is my stuff got really dusty....It was closed shut don't know how all my things got so dusty.


A great place!

Star rating 5 out of 5

September 6, 2018

Easy and convenient. The staff is amazing! Friendly and very helpful! Thank you again!


Great self storage facility!"

Star rating 5 out of 5

August 14, 2018

Excellent Customer Service. clean and great location


Wonderful client based service, great job training

Star rating 5 out of 5

July 25, 2018

From start to finish great experience. I moved to bigger unit within same facililty


Great facility!

Star rating 5 out of 5

July 8, 2018

The facility was convenient & hassle free. The ladies in the office were great! From receiving my quote all the way to moving out, everything was fast & smooth!


I love the employer

Star rating 5 out of 5

May 17, 2018

The manager n assistant manager were both very nice n very helpful i had no issues keep doing the good work


I just have no security camera near my storage since last summer-2018

Star rating 4 out of 5

May 3, 2018

The storage is very nice and reliable. i just want to feel secure at the end of the day


Good self storage

Star rating 4 out of 5

March 20, 2018

Good service on security and cleanliness. 03-30-2018


Great people to work with!

Star rating 5 out of 5

February 26, 2018

I've stored my sports car at their facility for the past several winters. The people are very helpful & caring. They always make sure that I'm happy with the space that I'm renting. I'll be back next year!


Manager plus staff was awesome!!!

Star rating 5 out of 5

November 12, 2017

Manager was amazing, great customer service overall. Was so helpful to what I needed to make my moving go so much easier.


Great customer service!

Star rating 5 out of 5

November 4, 2017

They made the whole process easy and always keep me informed of happenings and late payments.


The best place to store stuff and things!

Star rating 5 out of 5

July 7, 2017

Staff well organized, knowledgeable, and works with professionalism. Awesome storage facility!


Unit lock removed

Star rating 4 out of 5

June 21, 2017

For some strange reason my unit Mogg have to be removed because my storage door was not on the way locks but my luck was on the storage unit they claim they had to break the lock in order to secure the storage unit completely she charge me for the lock she never sent me the key because I am currently not in the state of Illinois anymore I'm still waiting for her to send Nikki this situation occurred early May it is now late you and I still have not received a key this will be the second time paying my storage unit fee and not receiving the key I would like pictures of my storage unit that were promised and we never sent and I want to make sure that my belongings are even still in the storage unit before I keep paying a fee I paid the fee in May and I paid the fee in June and I'm still not sure if my storage unit is secured with all of my belongings still in there I am very disappointed in the cube smart management in Waukegan Illinois of Green Bay Rd. I do not feel comfortable keeps paying a storage monkey charge and I'm not sure if my things are secured !


Great self storage place

Star rating 4 out of 5

March 1, 2017

The place is nice easy to move around spacious you definitely pay for what you get.


very convenient

Star rating 4 out of 5

August 23, 2016

I am so happy for the location of this storage unit. Thanks


Great customer service

Star rating 5 out of 5

June 25, 2016

The staff is super friendly I like that a lot,and they show you around and explain everything you need to know well,good job guys !!!


The Best customer service anyone could ask for thank you so much to Marshena and her associate at the Greenbay cubesmart facility.

Star rating 5 out of 5

June 9, 2016

The Best customer service anyone could ask for thank you so much to Marshena and her associate at the Greenbay cubesmart facility.


Great self storage facility

Star rating 4 out of 5

May 13, 2016

Awesome customer service, they work with you as long as you communicate with them.


Great location

Star rating 5 out of 5

April 29, 2016

The staff is great always with a smile and can I help you. Great consumer service and very polite. Very informative regarding the space you may need.


The BEST self storage facility

Star rating 5 out of 5

February 28, 2016

The storage facility itself is most convenient from my apartment. I like that the facility is clean and easily accessible with perfect hours of getting in the gate.I know were not suppose to mention customer service but Miss Rachel and her staff and crew are the best.I couldn't ask for a better place to store my stuff and junk. Thanks a lot.


Great Storage Facility!

Star rating 5 out of 5

November 21, 2015

The staff here is very friendly and easy to work with. I would recommend this storage facility to anyone.


Great People

Star rating 5 out of 5

April 1, 2015

I just wanted to commend Rachek Akran General Mgr. and Marshena Greene Mgr for their excellent cstomer care service they very very sweet funny and helpful. I used your storage last year also for my motorcycle and they were great then, that's why I returned. Don Kern Waukegan


Clean!

Star rating 4 out of 5

October 24, 2014

I think it is a bit over priced for the size but im comfortable and my belongings are safe and that is all that matters!


Awesome staff

Star rating 5 out of 5

May 19, 2014

I had to get a storage unit at the last second so I was running around like crazy trying to find one. I orginally went to the store on Washington street and they didn't have exactly what I needed, however the rep at this store did a search and referred me over to Green Bay. Not only that, but she set up everything to make things easier not just for me, but for the Green Bay store. despite running behind schedule with setting up new leases, everyone was super helpful and moved as quick as they could. I have had to deal with a number of storage facilities with previous jobs and I was never this impressed. Gold stars to this site!


Great Facility

Star rating 5 out of 5

January 3, 2014

It's great facility at a great rate and a convenient area.


Great place for storage!

Star rating 5 out of 5

July 23, 2013

Extremely friendly helpful customer service. Quality storage units and clean. Price is great compared to other facilities.


Excellent storage facility!

Star rating 5 out of 5

May 16, 2013

I have had nothing but great experiences at this storage facility. The employees are extremely courtesy and helpful. The set up process was quick and easy and I was even able to get access to a moving truck for free to help in my storage needs. I definitely recommend!


Back to Top
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.

CubeSmart Self Storage of Waukegan

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From the moment I called the establishment to the existing service I now receive, the customer service has been exceptional!

—Willie G.

See All Customer Reviews

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Reviews of This Facility

Great staff

Star rating 5 out of 5

November 14, 2018

Both women in the office when I chose the storage unit to when I had to end using it was very nice. Everytime you went in they were smiling and happy to help and got right on top of everything needed.


It was great all my stuff was safely stored.

Star rating 4 out of 5

October 19, 2018

The only thing is my stuff got really dusty....It was closed shut don't know how all my things got so dusty.


A great place!

Star rating 5 out of 5

September 6, 2018

Easy and convenient. The staff is amazing! Friendly and very helpful! Thank you again!


Great self storage facility!"

Star rating 5 out of 5

August 14, 2018

Excellent Customer Service. clean and great location


Wonderful client based service, great job training

Star rating 5 out of 5

July 25, 2018

From start to finish great experience. I moved to bigger unit within same facililty


Great facility!

Star rating 5 out of 5

July 8, 2018

The facility was convenient & hassle free. The ladies in the office were great! From receiving my quote all the way to moving out, everything was fast & smooth!


I love the employer

Star rating 5 out of 5

May 17, 2018

The manager n assistant manager were both very nice n very helpful i had no issues keep doing the good work


I just have no security camera near my storage since last summer-2018

Star rating 4 out of 5

May 3, 2018

The storage is very nice and reliable. i just want to feel secure at the end of the day


Good self storage

Star rating 4 out of 5

March 20, 2018

Good service on security and cleanliness. 03-30-2018


Great people to work with!

Star rating 5 out of 5

February 26, 2018

I've stored my sports car at their facility for the past several winters. The people are very helpful & caring. They always make sure that I'm happy with the space that I'm renting. I'll be back next year!


Manager plus staff was awesome!!!

Star rating 5 out of 5

November 12, 2017

Manager was amazing, great customer service overall. Was so helpful to what I needed to make my moving go so much easier.


Great customer service!

Star rating 5 out of 5

November 4, 2017

They made the whole process easy and always keep me informed of happenings and late payments.


The best place to store stuff and things!

Star rating 5 out of 5

July 7, 2017

Staff well organized, knowledgeable, and works with professionalism. Awesome storage facility!


Unit lock removed

Star rating 4 out of 5

June 21, 2017

For some strange reason my unit Mogg have to be removed because my storage door was not on the way locks but my luck was on the storage unit they claim they had to break the lock in order to secure the storage unit completely she charge me for the lock she never sent me the key because I am currently not in the state of Illinois anymore I'm still waiting for her to send Nikki this situation occurred early May it is now late you and I still have not received a key this will be the second time paying my storage unit fee and not receiving the key I would like pictures of my storage unit that were promised and we never sent and I want to make sure that my belongings are even still in the storage unit before I keep paying a fee I paid the fee in May and I paid the fee in June and I'm still not sure if my storage unit is secured with all of my belongings still in there I am very disappointed in the cube smart management in Waukegan Illinois of Green Bay Rd. I do not feel comfortable keeps paying a storage monkey charge and I'm not sure if my things are secured !


Great self storage place

Star rating 4 out of 5

March 1, 2017

The place is nice easy to move around spacious you definitely pay for what you get.


very convenient

Star rating 4 out of 5

August 23, 2016

I am so happy for the location of this storage unit. Thanks


Great customer service

Star rating 5 out of 5

June 25, 2016

The staff is super friendly I like that a lot,and they show you around and explain everything you need to know well,good job guys !!!


The Best customer service anyone could ask for thank you so much to Marshena and her associate at the Greenbay cubesmart facility.

Star rating 5 out of 5

June 9, 2016

The Best customer service anyone could ask for thank you so much to Marshena and her associate at the Greenbay cubesmart facility.


Great self storage facility

Star rating 4 out of 5

May 13, 2016

Awesome customer service, they work with you as long as you communicate with them.


Great location

Star rating 5 out of 5

April 29, 2016

The staff is great always with a smile and can I help you. Great consumer service and very polite. Very informative regarding the space you may need.


The BEST self storage facility

Star rating 5 out of 5

February 28, 2016

The storage facility itself is most convenient from my apartment. I like that the facility is clean and easily accessible with perfect hours of getting in the gate.I know were not suppose to mention customer service but Miss Rachel and her staff and crew are the best.I couldn't ask for a better place to store my stuff and junk. Thanks a lot.


Great Storage Facility!

Star rating 5 out of 5

November 21, 2015

The staff here is very friendly and easy to work with. I would recommend this storage facility to anyone.


Great People

Star rating 5 out of 5

April 1, 2015

I just wanted to commend Rachek Akran General Mgr. and Marshena Greene Mgr for their excellent cstomer care service they very very sweet funny and helpful. I used your storage last year also for my motorcycle and they were great then, that's why I returned. Don Kern Waukegan


Clean!

Star rating 4 out of 5

October 24, 2014

I think it is a bit over priced for the size but im comfortable and my belongings are safe and that is all that matters!


Awesome staff

Star rating 5 out of 5

May 19, 2014

I had to get a storage unit at the last second so I was running around like crazy trying to find one. I orginally went to the store on Washington street and they didn't have exactly what I needed, however the rep at this store did a search and referred me over to Green Bay. Not only that, but she set up everything to make things easier not just for me, but for the Green Bay store. despite running behind schedule with setting up new leases, everyone was super helpful and moved as quick as they could. I have had to deal with a number of storage facilities with previous jobs and I was never this impressed. Gold stars to this site!


Great Facility

Star rating 5 out of 5

January 3, 2014

It's great facility at a great rate and a convenient area.


Great place for storage!

Star rating 5 out of 5

July 23, 2013

Extremely friendly helpful customer service. Quality storage units and clean. Price is great compared to other facilities.


Excellent storage facility!

Star rating 5 out of 5

May 16, 2013

I have had nothing but great experiences at this storage facility. The employees are extremely courtesy and helpful. The set up process was quick and easy and I was even able to get access to a moving truck for free to help in my storage needs. I definitely recommend!


About This Facility

This Waukegan, IL Self Storage facility boasts an easy-to-access location and flexible gate and office hours. The friendly, helpful managers here provide award-winning service and are available when you need them. If you only need short-term storage or prefer greater flexibility, ask about our convenient month-to-month leases. With clean, modern storage units and a selection of safety and security features like 24-hour video recording and bright lights, this facility has you covered. In the event that you forget something, we sell boxes, tape, locks, shelving and other must-have supplies. Make short work of your big move with moving and labor assistance. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

CubeSmart Self Storage is located at 665 South Green Bay Road in Waukegan. It offers storage solutions for the following service areas:


Find All Storage Facilities Located Closest to Waukegan, IL:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Well-Lit Premises Well-Lit Premises: Our safety and security features include interior and exterior lighting throughout the premises.
  • Around-the-Clock Video Recording 24-Hour Video Recording: Video cameras monitor this location around the clock.
  • On-Site Manager Resident Manager: On-site managers allow us to provide superior Customer service.

Store Amenities

  • Tape, Boxes and Other Packing Supplies Available Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
  • Outside Parking Outside Parking Available: Our outdoor parking is exceptionally convenient and accessible.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.

Moving and Storage Deals

  • Free Move-In Truck Move-In Truck Provided for Free: Load your belongings onto a free truck for more convenient transportation to our facility.
  • Military Discounts Available Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
  • Insurance Available Insurance Plans Available: Breathe easier with affordable insurance options.
  • Online Payment Options Month-to-Month Leases Available: We are happy to accommodate all of your storage needs, whether they are long term or short term.
People's Choice Stevie Awards 2017 Winner ISS Best of Business 2017 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 665 South Green Bay Road in Waukegan